Why:
- Design the LangGraph-based insurance chatbot: retrieval-grounded
answering, grounded clarification, and handoff to a human assistant
owned by the existing main backend.
Changes:
- ADR-0006: graph nodes/edges, escalation triggers, and the
backend-owned handoff signal contract.
- ADR-0007: Postgres checkpointer, thread model (thread_id as the
shared identifier), history trimming strategy, and cross-thread
user memory via the Store.
Impact:
- Design-only; no code changes yet.
