YARA-764

src/auth/auth-services/user.auth.service.ts

@@ -14,6 +14,7 @@ import { UserDbService } from "src/users/entities/db-service/user.db.service";
 import { HashService } from "src/utils/hash/hash.service";
 import { OtpService } from "src/utils/otp/otp.service";
 import { SmsManagerService } from "src/utils/sms-manager/sms-manager.service";
+import { describeSmsError } from "src/utils/sms-manager/sms-provider.exception";
 
 // TODO FIX REGISTER TO USER.SERVICE AND AUTH IN THIS MODULE
 @Injectable()
@@ -117,25 +118,26 @@ export class UserAuthService {
   }
 
   private async smsSender(otp: string, mobile: string) {
-    return this.smsManagerService
+    try {
-      .verifyLookUp({
+      await this.smsManagerService.verifyLookUp({
         token: otp,
         template: process.env.AUTH_SMS_TEMPLATE,
         receptor: mobile,
-      })
+      });
-      .then((smsRes) => {
       this.logger.log(
-          `${"phone : " + mobile + " " + ", status : " + smsRes["return"]?.status + ", otp : " + otp} `,
+        `Auth OTP SMS accepted by provider phone=${mobile} otp=${otp}`,
       );
-      })
+    } catch (err) {
-      .catch((er) => {
       this.logger.error(
-          `${"phone : " + mobile + " " + ", status : " + er["return"]?.status + ", otp : " + otp} `,
+        `Auth OTP SMS failed phone=${mobile} otp=${otp} ${describeSmsError(err)}`,
       );
+      if (err instanceof HttpException) {
+        throw err;
+      }
       throw new HttpException(
         "auth sms send failed",
-          HttpStatus.INTERNAL_SERVER_ERROR,
+        HttpStatus.BAD_GATEWAY,
       );
-      });
+    }
   }
 }

src/expert-claim/dto/update-claim-damaged-parts-v2.dto.ts

@@ -0,0 +1,25 @@
+import { ApiProperty } from "@nestjs/swagger";
+import {
+  ArrayMinSize,
+  ArrayUnique,
+  IsArray,
+  IsEnum,
+  IsNotEmpty,
+} from "class-validator";
+import { OuterCarPart } from "src/claim-request-management/dto/select-outer-parts-v2.dto";
+
+export class UpdateClaimDamagedPartsV2Dto {
+  @ApiProperty({
+    description: "Updated list of selected damaged outer parts",
+    enum: OuterCarPart,
+    isArray: true,
+    example: ["hood", "front_bumper", "front_left_fender"],
+  })
+  @IsNotEmpty()
+  @IsArray()
+  @ArrayMinSize(1)
+  @ArrayUnique()
+  @IsEnum(OuterCarPart, { each: true })
+  selectedParts: OuterCarPart[];
+}
+

src/expert-claim/expert-claim.service.ts

@@ -36,6 +36,7 @@ import { ClaimWorkflowStep } from "src/Types&Enums/claim-request-management/clai
 import { GetClaimListV2ResponseDto, ClaimListItemV2Dto } from "./dto/claim-list-v2.dto";
 import { ClaimDetailV2ResponseDto } from "./dto/claim-detail-v2.dto";
 import { ClaimSubmitReplyDto, ClaimSubmitResendDto } from "./dto/reply.dto";
+import { UpdateClaimDamagedPartsV2Dto } from "./dto/update-claim-damaged-parts-v2.dto";
 import { ClaimFactorsImageDbService } from "src/claim-request-management/entites/db-service/factor-image.db.service";
 import { ClaimRequiredDocumentDbService } from "src/claim-request-management/entites/db-service/claim-required-document.db.service";
 import { FactorStatus } from "src/Types&Enums/claim-request-management/factor-status.enum";
@@ -1969,4 +1970,77 @@ export class ExpertClaimService {
       updatedAt: (claim as any).updatedAt,
     };
   }
+
+  /**
+   * V2: Damage expert can modify selected damaged parts before final submit.
+   * Allowed only when claim is EXPERT_REVIEWING and locked by this expert.
+   */
+  async updateClaimDamagedPartsV2(
+    claimRequestId: string,
+    body: UpdateClaimDamagedPartsV2Dto,
+    actor: any,
+  ) {
+    const claim = await this.claimCaseDbService.findById(claimRequestId);
+    if (!claim) {
+      throw new NotFoundException("Claim request not found");
+    }
+    if (claim.status !== ClaimCaseStatus.EXPERT_REVIEWING) {
+      throw new BadRequestException(
+        `Claim is not in EXPERT_REVIEWING state. Current status: ${claim.status}`,
+      );
+    }
+    if (!claim.workflow?.locked) {
+      throw new ForbiddenException(
+        "You must lock the claim before modifying damaged parts",
+      );
+    }
+    if (claim.workflow.lockedBy?.actorId?.toString() !== actor.sub) {
+      throw new ForbiddenException("This claim is locked by another expert");
+    }
+
+    const previous = Array.isArray((claim as any).damage?.selectedParts)
+      ? [...(claim as any).damage.selectedParts]
+      : [];
+    const selectedParts = body.selectedParts as string[];
+
+    if (!(claim as any).damage) (claim as any).damage = {};
+    (claim as any).damage.selectedParts = selectedParts;
+
+    // Keep damaged-parts captures consistent with updated selection.
+    const damagedPartsMedia = (claim as any).media?.damagedParts;
+    if (damagedPartsMedia) {
+      const selectedSet = new Set(selectedParts);
+      if (damagedPartsMedia instanceof Map) {
+        for (const key of Array.from(damagedPartsMedia.keys())) {
+          if (!selectedSet.has(key)) damagedPartsMedia.delete(key);
+        }
+      } else {
+        for (const key of Object.keys(damagedPartsMedia)) {
+          if (!selectedSet.has(key)) delete damagedPartsMedia[key];
+        }
+      }
+    }
+
+    if (!Array.isArray((claim as any).history)) (claim as any).history = [];
+    (claim as any).history.push({
+      event: "EXPERT_DAMAGED_PARTS_UPDATED",
+      performedBy: actor.sub,
+      performedByName: actor.fullName,
+      performedAt: new Date(),
+      note: "Damage expert edited selected damaged parts",
+      metadata: {
+        previousSelectedParts: previous,
+        selectedParts,
+      },
+    });
+
+    await (claim as any).save();
+
+    return {
+      claimRequestId: claim._id.toString(),
+      selectedParts,
+      previousSelectedParts: previous,
+      message: "Damaged parts updated successfully.",
+    };
+  }
 }

src/expert-claim/expert-claim.v2.controller.ts

@@ -15,6 +15,7 @@ import { CurrentUser } from "src/decorators/user.decorator";
 import { RoleEnum } from "src/Types&Enums/role.enum";
 import { ExpertClaimService } from "./expert-claim.service";
 import { SubmitExpertReplyV2Dto } from "./dto/expert-claim-v2.dto";
+import { UpdateClaimDamagedPartsV2Dto } from "./dto/update-claim-damaged-parts-v2.dto";
 
 class InPersonVisitV2Dto {
   @ApiPropertyOptional({ example: 'Paint damage requires physical inspection' })
@@ -107,4 +108,24 @@ export class ExpertClaimV2Controller {
       body?.note,
     );
   }
+
+  @Patch("request/:claimRequestId/damaged-parts")
+  @ApiOperation({
+    summary: "Edit selected damaged parts (V2)",
+    description:
+      "Damage expert can modify selected damaged parts while claim is in EXPERT_REVIEWING and locked by the same expert.",
+  })
+  @ApiParam({ name: "claimRequestId" })
+  @ApiBody({ type: UpdateClaimDamagedPartsV2Dto })
+  async updateClaimDamagedPartsV2(
+    @Param("claimRequestId") claimRequestId: string,
+    @Body() body: UpdateClaimDamagedPartsV2Dto,
+    @CurrentUser() actor,
+  ) {
+    return await this.expertClaimService.updateClaimDamagedPartsV2(
+      claimRequestId,
+      body,
+      actor,
+    );
+  }
 }

src/request-management/dto/expert-complete-car-body-form.dto.ts

@@ -1,6 +1,5 @@
 import { ApiProperty } from "@nestjs/swagger";
 import { AddPlateDto } from "src/profile/dto/user/AddPlateDto";
-import { LocationDto } from "./create-request-management.dto";
 import { DescriptionDto } from "./create-request-management.dto";
 import { InitialFormDto, CarBodyFormDto } from "./create-request-management.dto";
 
@@ -24,9 +23,6 @@ export class ExpertCompleteCarBodyFormDto {
   @ApiProperty({ type: AddPlateDto })
   firstPartyPlate: AddPlateDto;
 
-  @ApiProperty({ type: LocationDto })
-  firstPartyLocation: LocationDto;
-
   @ApiProperty({ type: DescriptionDto })
   firstPartyDescription: DescriptionDto;
 }

src/request-management/dto/expert-complete-locations.dto.ts

@@ -0,0 +1,11 @@
+import { ApiProperty, ApiPropertyOptional } from "@nestjs/swagger";
+import { LocationDto } from "./create-request-management.dto";
+
+export class ExpertCompleteLocationsDto {
+  @ApiProperty({ type: LocationDto })
+  firstPartyLocation: LocationDto;
+
+  @ApiPropertyOptional({ type: LocationDto })
+  secondPartyLocation?: LocationDto;
+}
+

src/request-management/dto/expert-complete-third-party-form.dto.ts

@@ -1,6 +1,5 @@
 import { ApiProperty } from "@nestjs/swagger";
 import { AddPlateDto } from "src/profile/dto/user/AddPlateDto";
-import { LocationDto } from "./create-request-management.dto";
 import { DescriptionDto } from "./create-request-management.dto";
 import { InitialFormDto } from "./create-request-management.dto";
 
@@ -20,9 +19,6 @@ export class ExpertSecondPartyInfoDto {
   @ApiProperty({ type: AddPlateDto })
   plate: AddPlateDto;
 
-  @ApiProperty({ type: LocationDto })
-  location: LocationDto;
-
   @ApiProperty({ type: DescriptionDto })
   description: DescriptionDto;
 }
@@ -44,9 +40,6 @@ export class ExpertCompleteThirdPartyFormDto {
   @ApiProperty({ type: AddPlateDto })
   firstPartyPlate: AddPlateDto;
 
-  @ApiProperty({ type: LocationDto })
-  firstPartyLocation: LocationDto;
-
   @ApiProperty({ type: DescriptionDto })
   firstPartyDescription: DescriptionDto;
 

src/request-management/expert-initiated.v2.controller.ts

@@ -34,6 +34,7 @@ import { ExpertCompleteClaimDataDto } from "./dto/expert-complete-claim-data.dto
 import { ExpertUploadPartySignatureDto } from "./dto/expert-upload-party-signature.dto";
 import { VerifyPartyOtpsDto } from "./dto/verify-party-otps.dto";
 import { SendPartyOtpsDto } from "./dto/send-party-otps.dto";
+import { ExpertCompleteLocationsDto } from "./dto/expert-complete-locations.dto";
 import { ClaimRequestManagementService } from "src/claim-request-management/claim-request-management.service";
 import { PartyRole } from "./entities/schema/partyRole.enum";
 
@@ -224,7 +225,7 @@ export class ExpertInitiatedV2Controller {
   @ApiOperation({
     summary: "[V2] Submit all blame data (IN_PERSON)",
     description:
-      "For IN_PERSON files only. Send THIRD_PARTY or CAR_BODY form. After this, status becomes WAITING_FOR_SIGNATURES; use upload-party-signature to collect party signatures.",
+      "For IN_PERSON files only. Send THIRD_PARTY or CAR_BODY form EXCEPT locations. After this, call add-locations to submit lat/lon and move workflow to WAITING_FOR_SIGNATURES.",
   })
   @ApiParam({ name: "requestId", description: "Blame request ID" })
   @ApiBody({
@@ -252,7 +253,6 @@ export class ExpertInitiatedV2Controller {
             insurerBirthday: 13770624,
             driverBirthday: "1370-01-01",
           },
-          firstPartyLocation: { lat: 35.6892, lon: 51.389 },
           firstPartyDescription: { desc: "توضیح حادثه طرف اول" },
           secondParty: {
             phoneNumber: "09187654321",
@@ -273,7 +273,6 @@ export class ExpertInitiatedV2Controller {
               insurerBirthday: 13700720,
               driverBirthday: "1370-01-01",
             },
-            location: { lat: 35.6892, lon: 51.389 },
             description: { desc: "توضیح حادثه طرف دوم" },
           },
           guiltyPartyPhoneNumber: "09123456789",
@@ -303,7 +302,6 @@ export class ExpertInitiatedV2Controller {
             insurerBirthday: 1370,
             driverBirthday: "1370-01-01",
           },
-          firstPartyLocation: { lat: 35.6892, lon: 51.389 },
           firstPartyDescription: {
             desc: "توضیح حادثه",
             accidentDate: "2025-01-15",
@@ -317,7 +315,7 @@ export class ExpertInitiatedV2Controller {
     },
     schema: { type: "object" },
   })
-  @ApiResponse({ status: 200, description: "Blame form completed; next: upload party signature(s)" })
+  @ApiResponse({ status: 200, description: "Blame form completed; next: add-locations" })
   async completeBlameDataV2(
     @CurrentUser() expert: any,
     @Param("requestId") requestId: string,
@@ -330,6 +328,44 @@ export class ExpertInitiatedV2Controller {
     );
   }
 
+  @Post("add-locations/:requestId")
+  @ApiOperation({
+    summary: "[V2] Submit location(s) for expert-initiated IN_PERSON blame",
+    description:
+      "Submit first party (and second party for THIRD_PARTY) location after complete-blame-data. This transitions workflow to WAITING_FOR_SIGNATURES.",
+  })
+  @ApiParam({ name: "requestId", description: "Blame request ID" })
+  @ApiBody({
+    type: ExpertCompleteLocationsDto,
+    examples: {
+      THIRD_PARTY: {
+        summary: "THIRD_PARTY locations",
+        value: {
+          firstPartyLocation: { lat: 35.6892, lon: 51.389 },
+          secondPartyLocation: { lat: 35.7001, lon: 51.4102 },
+        },
+      },
+      CAR_BODY: {
+        summary: "CAR_BODY location",
+        value: {
+          firstPartyLocation: { lat: 35.6892, lon: 51.389 },
+        },
+      },
+    },
+  })
+  @ApiResponse({ status: 200, description: "Locations saved; next: upload party signature(s)" })
+  async addLocationsV2(
+    @CurrentUser() expert: any,
+    @Param("requestId") requestId: string,
+    @Body() dto: ExpertCompleteLocationsDto,
+  ) {
+    return this.requestManagementService.expertAddLocationsForBlameV2(
+      expert,
+      requestId,
+      dto,
+    );
+  }
+
   @Post("upload-video/:requestId")
   @ApiOperation({
     summary: "[V2] Expert uploads video for expert-initiated BlameRequest",

src/request-management/request-management.service.ts

@@ -33,6 +33,7 @@ import { ExpertDbService } from "src/users/entities/db-service/expert.db.service
 import { UserDbService } from "src/users/entities/db-service/user.db.service";
 import { AutoCloseRequestService } from "src/utils/cron/cron.service";
 import { SmsManagerService } from "src/utils/sms-manager/sms-manager.service";
+import { describeSmsError } from "src/utils/sms-manager/sms-provider.exception";
 import {
   DescriptionDto,
   LocationDto,
@@ -1190,7 +1191,7 @@ export class RequestManagementService {
             );
           } catch (err) {
             this.logger.error(
-              `[SMS] Failed to send invitation to ${secondPartyPhone}: ${err?.message || err}`,
+              `[SMS] Failed to send invitation to ${secondPartyPhone}: ${describeSmsError(err)}`,
             );
           }
           return {
@@ -1247,7 +1248,7 @@ export class RequestManagementService {
         );
       } catch (err) {
         this.logger.error(
-          `[SMS] Failed to send invitation to ${phoneNumber}: ${err?.message || err}`,
+          `[SMS] Failed to send invitation to ${phoneNumber}: ${describeSmsError(err)}`,
         );
         // Don't block the request flow if SMS fails
       }
@@ -2170,14 +2171,18 @@ export class RequestManagementService {
     // Send the SMS after the database update is complete.
     const URL = `${process.env.URL}/${frontendRoutes}?token=${requestId}`;
     try {
-      const smsRes = await this.smsManagerService.verifyLookUp({
+      await this.smsManagerService.verifyLookUp({
         token: URL,
         template: "yara724-invite-link",
         receptor: phoneNumber,
       });
-      this.logger.log(smsRes);
+      this.logger.log(
+        `[SMS] Invite link verifyLookUp ok receptor=${phoneNumber}`,
+      );
     } catch (er) {
-      this.logger.error("SMS sending failed:", er);
+      this.logger.error(
+        `[SMS] Invite link failed receptor=${phoneNumber}: ${describeSmsError(er)}`,
+      );
     }
 
     return { url: URL };
@@ -2708,10 +2713,16 @@ export class RequestManagementService {
     // TODO SMS Sending
     if (phoneNumberToNotify) {
       const message = `متاسفانه طرف مقابل با نظر کارشناس مخالفت کرد. فرآیند آنلاین این پرونده بسته شده است و جهت پیگیری حضوری اقدام نمایید.`;
+      try {
         await this.smsManagerService.sendMessage({
           receptor: phoneNumberToNotify,
           message,
         });
+      } catch (err) {
+        this.logger.error(
+          `[SMS] PartiesDisagree notify failed receptor=${phoneNumberToNotify}: ${describeSmsError(err)}`,
+        );
+      }
     }
   }
 
@@ -2892,10 +2903,16 @@ export class RequestManagementService {
 
     if (phoneNumber) {
       // TODO FIX SMS SENDING FOR PARTIES
+      try {
         await this.smsManagerService.sendMessage({
           receptor: phoneNumber,
           message,
         });
+      } catch (err) {
+        this.logger.error(
+          `[SMS] One-party-replied notify failed receptor=${phoneNumber}: ${describeSmsError(err)}`,
+        );
+      }
     }
 
     await this.autoCloseRequestService.scheduleAutoClose({
@@ -4100,7 +4117,7 @@ export class RequestManagementService {
         roadCondition: formData.firstPartyDescription?.roadCondition,
         lightCondition: formData.firstPartyDescription?.lightCondition,
       },
-      location: formData.firstPartyLocation,
+      location: req.parties?.[0]?.location,
       carBodyFirstForm: {
         car: !!formData.carBodyForm.car,
         object: !!formData.carBodyForm.object,
@@ -4110,20 +4127,19 @@ export class RequestManagementService {
 
     req.parties = [firstParty];
     req.workflow = {
-      currentStep: WorkflowStep.WAITING_FOR_SIGNATURES as any,
+      currentStep: WorkflowStep.FIRST_LOCATION as any,
-      nextStep: undefined,
+      nextStep: WorkflowStep.WAITING_FOR_SIGNATURES as any,
       completedSteps: [
         WorkflowStep.CREATED,
         WorkflowStep.CAR_BODY_ACCIDENT_TYPE,
         WorkflowStep.FIRST_VIDEO,
         WorkflowStep.FIRST_INITIAL_FORM,
-        WorkflowStep.FIRST_LOCATION,
         WorkflowStep.FIRST_VOICE,
         WorkflowStep.FIRST_DESCRIPTION,
       ].filter((s) => s),
       locked: false,
     };
-    req.status = CaseStatus.WAITING_FOR_SIGNATURES;
+    req.status = CaseStatus.OPEN;
     req.blameStatus = BlameStatus.AGREED;
     (req as any).filledBy = FilledBy.EXPERT;
 
@@ -4181,7 +4197,6 @@ export class RequestManagementService {
       userId: Types.ObjectId,
       initialForm: any,
       plateDto: any,
-      locationDto: any,
       desc: string,
       role: PartyRole,
     ) => {
@@ -4229,7 +4244,7 @@ export class RequestManagementService {
           financialCeiling: sandHubReport?.FinancialCvrCptl || sandHubReport?.FinancialCommitment,
         },
         statement: { description: desc },
-        location: locationDto,
+        location: undefined,
         evidence: {},
       };
     };
@@ -4239,7 +4254,6 @@ export class RequestManagementService {
       firstPartyUserId,
       formData.firstPartyInitialForm,
       formData.firstPartyPlate,
-      formData.firstPartyLocation,
       formData.firstPartyDescription?.desc || "",
       PartyRole.FIRST,
     );
@@ -4248,7 +4262,6 @@ export class RequestManagementService {
       secondPartyUserId,
       formData.secondParty.initialForm,
       formData.secondParty.plate,
-      formData.secondParty.location,
       formData.secondParty.description?.desc || "",
       PartyRole.SECOND,
     );
@@ -4261,24 +4274,22 @@ export class RequestManagementService {
     if (!req.expert) req.expert = {} as any;
     req.expert.decision = { guiltyPartyId: new Types.ObjectId(guiltyPartyId) } as any;
     req.workflow = {
-      currentStep: WorkflowStep.WAITING_FOR_SIGNATURES as any,
+      currentStep: WorkflowStep.FIRST_LOCATION as any,
-      nextStep: undefined,
+      nextStep: WorkflowStep.SECOND_LOCATION as any,
       completedSteps: [
         WorkflowStep.CREATED,
         WorkflowStep.FIRST_BLAME_CONFESSION,
         WorkflowStep.FIRST_VIDEO,
         WorkflowStep.FIRST_INITIAL_FORM,
-        WorkflowStep.FIRST_LOCATION,
         WorkflowStep.FIRST_VOICE,
         WorkflowStep.FIRST_DESCRIPTION,
         WorkflowStep.SECOND_INITIAL_FORM,
-        WorkflowStep.SECOND_LOCATION,
         WorkflowStep.SECOND_VOICE,
         WorkflowStep.SECOND_DESCRIPTION,
       ].filter((s) => s),
       locked: false,
     };
-    req.status = CaseStatus.WAITING_FOR_SIGNATURES;
+    req.status = CaseStatus.OPEN;
     req.blameStatus = BlameStatus.AGREED;
     (req as any).filledBy = FilledBy.EXPERT;
 
@@ -4302,6 +4313,90 @@ export class RequestManagementService {
     };
   }
 
+  /**
+   * V2: Expert submits location(s) for expert-initiated IN_PERSON blame.
+   * This is separated from complete-blame-data to support dedicated location UI step.
+   */
+  async expertAddLocationsForBlameV2(
+    expert: any,
+    requestId: string,
+    dto: { firstPartyLocation: LocationDto; secondPartyLocation?: LocationDto },
+  ): Promise<any> {
+    const req = await this.blameRequestDbService.findById(requestId);
+    if (!req) throw new NotFoundException("Request not found");
+    if (
+      (!req.expertInitiated && !req.registrarInitiated) ||
+      req.creationMethod !== CreationMethod.IN_PERSON
+    ) {
+      throw new BadRequestException(
+        "This endpoint is only for expert-initiated IN_PERSON blame files.",
+      );
+    }
+    this.verifyExpertAccessForBlameV2(req, expert);
+
+    const firstIdx = this.getPartyIndex(req, PartyRole.FIRST);
+    if (firstIdx === -1) throw new BadRequestException("First party not found");
+    if (!dto?.firstPartyLocation) {
+      throw new BadRequestException("firstPartyLocation is required");
+    }
+    req.parties[firstIdx].location = dto.firstPartyLocation as any;
+
+    if (req.type === BlameRequestType.THIRD_PARTY) {
+      const secondIdx = this.getPartyIndex(req, PartyRole.SECOND);
+      if (secondIdx === -1) throw new BadRequestException("Second party not found");
+      if (!dto?.secondPartyLocation) {
+        throw new BadRequestException(
+          "secondPartyLocation is required for THIRD_PARTY",
+        );
+      }
+      req.parties[secondIdx].location = dto.secondPartyLocation as any;
+    }
+
+    const completed = Array.isArray(req.workflow?.completedSteps)
+      ? req.workflow.completedSteps
+      : [];
+    if (!completed.includes(WorkflowStep.FIRST_LOCATION as any)) {
+      completed.push(WorkflowStep.FIRST_LOCATION as any);
+    }
+    if (
+      req.type === BlameRequestType.THIRD_PARTY &&
+      !completed.includes(WorkflowStep.SECOND_LOCATION as any)
+    ) {
+      completed.push(WorkflowStep.SECOND_LOCATION as any);
+    }
+
+    req.workflow = {
+      ...(req.workflow || {}),
+      currentStep: WorkflowStep.WAITING_FOR_SIGNATURES as any,
+      nextStep: undefined,
+      completedSteps: completed,
+      locked: false,
+    } as any;
+    req.status = CaseStatus.WAITING_FOR_SIGNATURES;
+
+    if (!Array.isArray(req.history)) req.history = [];
+    req.history.push({
+      type: "EXPERT_ADDED_LOCATIONS_V2",
+      actor: {
+        actorId: new Types.ObjectId(expert.sub),
+        actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
+        actorType: expert?.role === RoleEnum.REGISTRAR ? "registrar" : "field_expert",
+      },
+      metadata: {
+        hasFirstLocation: true,
+        hasSecondLocation: req.type === BlameRequestType.THIRD_PARTY,
+      },
+    } as any);
+
+    await (req as any).save();
+    return {
+      requestId: req._id,
+      publicId: req.publicId,
+      workflow: req.workflow,
+      status: req.status,
+    };
+  }
+
   /**
    * V2: Expert uploads video for expert-initiated BlameRequest (first party).
    */

src/utils/sms-manager/kavenegar-response.ts

@@ -0,0 +1,78 @@
+const MAX_RAW_LEN = 8000;
+
+export interface KavenegarNormalized {
+  httpLikeStatus?: number;
+  message?: string;
+  raw: string;
+}
+
+export function safeJsonStringify(value: unknown): string {
+  try {
+    const s = JSON.stringify(value);
+    return s.length > MAX_RAW_LEN
+      ? `${s.slice(0, MAX_RAW_LEN)}...[truncated]`
+      : s;
+  } catch {
+    return String(value);
+  }
+}
+
+/**
+ * Kavenegar REST responses use `{ return: { status, message }, ... }`.
+ * Transport failures may yield non-JSON strings or malformed bodies.
+ */
+export function normalizeKavenegarBody(body: unknown): KavenegarNormalized {
+  if (typeof body === "string") {
+    try {
+      return normalizeKavenegarBody(JSON.parse(body) as unknown);
+    } catch {
+      const raw =
+        body.length > MAX_RAW_LEN
+          ? `${body.slice(0, MAX_RAW_LEN)}...[truncated]`
+          : body;
+      return { raw };
+    }
+  }
+
+  let httpLikeStatus: number | undefined;
+  let message: string | undefined;
+
+  if (body && typeof body === "object" && !Array.isArray(body)) {
+    const ret = (body as { return?: { status?: unknown; message?: unknown } })
+      .return;
+    if (ret && typeof ret === "object") {
+      if (typeof ret.status === "number" && Number.isFinite(ret.status)) {
+        httpLikeStatus = ret.status;
+      }
+      if (typeof ret.message === "string") {
+        message = ret.message;
+      }
+    }
+  }
+
+  return {
+    httpLikeStatus,
+    message,
+    raw: safeJsonStringify(body),
+  };
+}
+
+/** Kavenegar uses `return.status === 200` for a successful API call. */
+export function isKavenegarSuccess(body: unknown): boolean {
+  return normalizeKavenegarBody(body).httpLikeStatus === 200;
+}
+
+/** The nest client sometimes rejects with a JSON string `{ "error": "..." }`. */
+export function unwrapKavenegarTransportError(err: unknown): unknown {
+  if (typeof err === "string") {
+    try {
+      return JSON.parse(err) as unknown;
+    } catch {
+      return { transportMessage: err };
+    }
+  }
+  if (err instanceof Error) {
+    return { name: err.name, message: err.message };
+  }
+  return err;
+}

src/utils/sms-manager/sms-manager.service.ts

@@ -1,5 +1,16 @@
 import { KavenegarService } from "@fraybabak/kavenegar_nest";
-import { Injectable } from "@nestjs/common";
+import { Injectable, Logger } from "@nestjs/common";
+import {
+  isKavenegarSuccess,
+  KavenegarNormalized,
+  normalizeKavenegarBody,
+  safeJsonStringify,
+  unwrapKavenegarTransportError,
+} from "./kavenegar-response";
+import {
+  SmsProviderException,
+  SmsTransportException,
+} from "./sms-provider.exception";
 
 export interface SendMessage {
   message: string;
@@ -15,16 +26,84 @@ export interface VerifyLookUpMessage {
 
 @Injectable()
 export class SmsManagerService {
+  private readonly logger = new Logger(SmsManagerService.name);
+
   constructor(private readonly sender: KavenegarService) {}
 
   async sendMessage(data: SendMessage) {
-    return await this.sender.Send({
+    try {
+      const body = await this.sender.Send({
         sender: "10008663",
         ...data,
       });
+      if (!isKavenegarSuccess(body)) {
+        const normalized = normalizeKavenegarBody(body);
+        this.logProviderRejection("send", data.receptor, undefined, normalized);
+        throw new SmsProviderException("send", {
+          receptor: data.receptor,
+          providerBody: body,
+          normalized,
+        });
+      }
+      this.logger.log(
+        `Kavenegar Send ok receptor=${data.receptor} status=200`,
+      );
+      return body;
+    } catch (e) {
+      if (e instanceof SmsProviderException) throw e;
+      const detail = safeJsonStringify(unwrapKavenegarTransportError(e));
+      this.logger.error(
+        `Kavenegar Send transport error receptor=${data.receptor} detail=${detail}`,
+      );
+      throw new SmsTransportException("send", { receptor: data.receptor }, e);
+    }
   }
 
   async verifyLookUp(data: VerifyLookUpMessage) {
-    return await this.sender.verifyLookup(data);
+    try {
+      const body = await this.sender.verifyLookup(data);
+      if (!isKavenegarSuccess(body)) {
+        const normalized = normalizeKavenegarBody(body);
+        this.logProviderRejection(
+          "verifyLookUp",
+          data.receptor,
+          data.template,
+          normalized,
+        );
+        throw new SmsProviderException("verifyLookup", {
+          receptor: data.receptor,
+          template: data.template,
+          providerBody: body,
+          normalized,
+        });
+      }
+      this.logger.log(
+        `Kavenegar verifyLookUp ok receptor=${data.receptor} template=${data.template} status=200`,
+      );
+      return body;
+    } catch (e) {
+      if (e instanceof SmsProviderException) throw e;
+      const detail = safeJsonStringify(unwrapKavenegarTransportError(e));
+      this.logger.error(
+        `Kavenegar verifyLookUp transport error receptor=${data.receptor} template=${data.template} detail=${detail}`,
+      );
+      throw new SmsTransportException(
+        "verifyLookup",
+        { receptor: data.receptor, template: data.template },
+        e,
+      );
+    }
+  }
+
+  private logProviderRejection(
+    op: "send" | "verifyLookUp",
+    receptor: string,
+    template: string | undefined,
+    normalized: KavenegarNormalized,
+  ) {
+    const t = template != null && template !== "" ? ` template=${template}` : "";
+    this.logger.warn(
+      `Kavenegar ${op} rejected receptor=${receptor}${t} providerStatus=${normalized.httpLikeStatus ?? "unknown"} providerMessage=${normalized.message ?? "n/a"} body=${normalized.raw}`,
+    );
   }
 }

src/utils/sms-manager/sms-provider.exception.ts

@@ -0,0 +1,69 @@
+import { HttpException, HttpStatus } from "@nestjs/common";
+import {
+  KavenegarNormalized,
+  safeJsonStringify,
+  unwrapKavenegarTransportError,
+} from "./kavenegar-response";
+
+export type SmsOperation = "verifyLookup" | "send";
+
+export class SmsProviderException extends HttpException {
+  constructor(
+    public readonly operation: SmsOperation,
+    public readonly meta: {
+      receptor: string;
+      template?: string;
+      providerBody: unknown;
+      normalized: KavenegarNormalized;
+    },
+  ) {
+    super(
+      "SMS delivery could not be confirmed by the provider.",
+      HttpStatus.BAD_GATEWAY,
+    );
+  }
+}
+
+export class SmsTransportException extends HttpException {
+  constructor(
+    public readonly operation: SmsOperation,
+    public readonly meta: { receptor: string; template?: string },
+    public readonly causeUnknown: unknown,
+  ) {
+    super(
+      "SMS service failed before a provider response was received.",
+      HttpStatus.BAD_GATEWAY,
+    );
+  }
+}
+
+/** Single-line detail for logs (provider vs transport vs unexpected). */
+export function describeSmsError(err: unknown): string {
+  if (err instanceof SmsProviderException) {
+    const n = err.meta.normalized;
+    return [
+      `SmsProviderException(${err.operation})`,
+      `receptor=${err.meta.receptor}`,
+      err.meta.template ? `template=${err.meta.template}` : "",
+      `providerStatus=${n.httpLikeStatus ?? "unknown"}`,
+      `providerMessage=${n.message ?? "n/a"}`,
+      `body=${n.raw}`,
+    ]
+      .filter(Boolean)
+      .join(" ");
+  }
+  if (err instanceof SmsTransportException) {
+    return [
+      `SmsTransportException(${err.operation})`,
+      `receptor=${err.meta.receptor}`,
+      err.meta.template ? `template=${err.meta.template}` : "",
+      `detail=${safeJsonStringify(unwrapKavenegarTransportError(err.causeUnknown))}`,
+    ]
+      .filter(Boolean)
+      .join(" ");
+  }
+  if (err instanceof Error) {
+    return `${err.name}: ${err.message}`;
+  }
+  return safeJsonStringify(err);
+}