diff --git a/src/expert-blame/expert-blame.service.ts b/src/expert-blame/expert-blame.service.ts
index eed9b1a..3a66091 100644
--- a/src/expert-blame/expert-blame.service.ts
+++ b/src/expert-blame/expert-blame.service.ts
@@ -263,14 +263,30 @@ export class ExpertBlameService {
     }
 
     // 2. Initial validation to ensure the expert has access
-    if (String(request?.actorLocked?.actorId) === actorId && request.lockFile) {
+    // Check if locked by current expert and lock is still active
+    const isLockedByCurrentExpert = 
+      String(request?.actorLocked?.actorId) === actorId && request.lockFile;
+    
+    // Check if lock has expired
+    let isLockExpired = false;
+    if (request.unlockTime) {
+      const unlockTime = new Date(request.unlockTime).getTime();
+      const now = Date.now();
+      isLockExpired = now >= unlockTime;
+    }
+    
+    if (isLockedByCurrentExpert && !isLockExpired) {
       // This is the correct expert, and the file is locked to them, which is fine.
+      // They can access it even if they closed the browser and came back.
     } else if (
-      request.lockFile ||
+      (request.lockFile && !isLockExpired) ||
       request.blameStatus === ReqBlameStatus.ReviewRequest
     ) {
-      // The file is locked, but not by the current expert.
-      throw new BadRequestException("Request is locked by another expert");
+      // The file is locked by someone else, or lock expired but status hasn't updated yet
+      // Only block if lock is still active and not by current expert
+      if (request.lockFile && !isLockExpired && !isLockedByCurrentExpert) {
+        throw new BadRequestException("Request is locked by another expert");
+      }
     }
 
     // 3. Populate the resend links if the data exists
@@ -474,9 +490,18 @@ export class ExpertBlameService {
         "Access denied to this request. You are not the locked expert.",
       );
     }
-    if (request.unlockTime == null) {
+    
+    // Check if lock has expired (unlockTime has passed)
+    if (request.unlockTime) {
+      const unlockTime = new Date(request.unlockTime).getTime();
+      const now = Date.now();
+      if (now >= unlockTime) {
+        throw new ForbiddenException("Your lock time has expired.");
+      }
+    } else if (request.unlockTime == null) {
       throw new ForbiddenException("Your lock time has expired.");
     }
+    
     if (!request.lockFile) {
       throw new ForbiddenException(
         "You must lock the request before submitting a reply.",
diff --git a/src/expert-claim/expert-claim.service.ts b/src/expert-claim/expert-claim.service.ts
index 956f35a..f12700b 100644
--- a/src/expert-claim/expert-claim.service.ts
+++ b/src/expert-claim/expert-claim.service.ts
@@ -818,7 +818,8 @@ export class ExpertClaimService {
         return new ClaimPerIdRs(requestUpdated);
       }
 
-      if (this.isRequestLocked(requestUpdated)) {
+      // Check if locked by someone else (allow if locked by current user)
+      if (this.isRequestLocked(requestUpdated, currentUser)) {
         throw new HttpException(
           { responseCode: 1007, message: "Request is locked" },
           HttpStatus.FORBIDDEN,
@@ -846,7 +847,7 @@ export class ExpertClaimService {
     if (this.isCurrentUserAllowed(request, currentUser)) {
       return (await this.claimRequestManagementDbService.findOne(requestId))
         .imageRequired;
-    } else if (this.isRequestLocked(requestId)) {
+    } else if (this.isRequestLocked(request, currentUser)) {
       throw new HttpException(
         { responseCode: 1007, message: "Request is locked" },
         HttpStatus.FORBIDDEN,
@@ -889,8 +890,8 @@ export class ExpertClaimService {
         );
       }
 
-      // Perform authorization checks
-      if (this.isRequestLocked(request) && !this.isCurrentUserAllowed(request, currentUser)) {
+      // Perform authorization checks - allow if locked by current user
+      if (this.isRequestLocked(request, currentUser)) {
         throw new HttpException(
           { responseCode: 1007, message: "Request is locked" },
           HttpStatus.FORBIDDEN,
@@ -933,16 +934,54 @@ export class ExpertClaimService {
   }
 
   private isCurrentUserAllowed(request: any, currentUser: any): boolean {
-    return (
+    // Check if locked by current user and lock is still active
+    const isLockedByCurrentUser = 
       String(request?.actorLocked?.actorId) === currentUser.sub &&
-      request.lockFile
-    );
+      request.lockFile;
+    
+    if (!isLockedByCurrentUser) {
+      return false;
+    }
+    
+    // Also check if lock has expired (unlockTime has passed)
+    if (request.unlockTime) {
+      const unlockTime = new Date(request.unlockTime).getTime();
+      const now = Date.now();
+      if (now >= unlockTime) {
+        // Lock has expired, but still allow access if they were the one who locked it
+        // The unlockApi will handle the cleanup
+        return true;
+      }
+    }
+    
+    return true;
   }
 
-  private isRequestLocked(request: any): boolean {
-    return (
-      request.lockFile && request.claimStatus === ReqClaimStatus.ReviewRequest
-    );
+  private isRequestLocked(request: any, currentUser?: any): boolean {
+    if (!request.lockFile || request.claimStatus !== ReqClaimStatus.ReviewRequest) {
+      return false;
+    }
+    
+    // Check if lock has expired
+    if (request.unlockTime) {
+      const unlockTime = new Date(request.unlockTime).getTime();
+      const now = Date.now();
+      if (now >= unlockTime) {
+        // Lock has expired, treat as not locked
+        return false;
+      }
+    }
+    
+    // If currentUser is provided, allow access if they are the one who locked it
+    if (currentUser) {
+      const isLockedByCurrentUser = 
+        String(request?.actorLocked?.actorId) === currentUser.sub;
+      // Return false (not locked) if locked by current user, true if locked by someone else
+      return !isLockedByCurrentUser;
+    }
+    
+    // If no currentUser provided, treat as locked
+    return true;
   }
 
   async submitReplyRequest(
@@ -963,9 +1002,18 @@ export class ExpertClaimService {
       ) {
         throw new ForbiddenException("Access denied to this request");
       }
-      if (request?.unlockTime == null && !request?.objection) {
+      
+      // Check if lock has expired (unlockTime has passed)
+      if (request?.unlockTime && !request?.objection) {
+        const unlockTime = new Date(request.unlockTime).getTime();
+        const now = Date.now();
+        if (now >= unlockTime) {
+          throw new ForbiddenException("Your time has expired");
+        }
+      } else if (request?.unlockTime == null && !request?.objection) {
         throw new ForbiddenException("Your time has expired");
       }
+      
       if (!request.lockFile && !request?.objection) {
         throw new ForbiddenException(
           "For submit reply you must lock the request",
diff --git a/src/expert-insurer/expert-insurer.service.ts b/src/expert-insurer/expert-insurer.service.ts
index 12d8e99..9eb1b4d 100644
--- a/src/expert-insurer/expert-insurer.service.ts
+++ b/src/expert-insurer/expert-insurer.service.ts
@@ -9,6 +9,7 @@ import { InjectModel } from "@nestjs/mongoose";
 import { Model, Types } from "mongoose";
 import { ClaimRequiredDocumentDbService } from "src/claim-request-management/entites/db-service/claim-required-document.db.service";
 import { VideoCaptureDbService } from "src/claim-request-management/entites/db-service/video-capture.db.service";
+import { DamageImageDbService } from "src/claim-request-management/entites/db-service/damage-image.db.service";
 import { ClaimRequestManagementModel } from "src/claim-request-management/entites/schema/claim-request-management.schema";
 import { CreateBranchDto } from "src/client/dto/create-branch.dto";
 import { BranchDbService } from "src/client/entities/db-service/branch.db.service";
@@ -44,6 +45,7 @@ export class ExpertInsurerService {
     private readonly claimVideoCaptureDbService: VideoCaptureDbService,
     private readonly branchDbService: BranchDbService,
     private readonly claimRequiredDocumentDbService: ClaimRequiredDocumentDbService,
+    private readonly damageImageDbService: DamageImageDbService,
   ) {}
 
   async retrieveAllExpertsOfClient(
@@ -189,7 +191,7 @@ export class ExpertInsurerService {
         : this.requestManagementModel;
     const expertCollection = role === "claim" ? "damage-expert" : "expert";
 
-    return await model.aggregate([
+    const results = await model.aggregate([
       { $match: { "actorLocked.actorId": expertObjectId } },
       {
         $lookup: {
@@ -232,6 +234,7 @@ export class ExpertInsurerService {
           currentStep: 1,
           rating: 1,
           averageRating: 1,
+          imageRequired: 1,
           expertInfo: {
             _id: 1,
             fullName: {
@@ -244,6 +247,15 @@ export class ExpertInsurerService {
         },
       },
     ]);
+
+    // Process imageRequired for claim files
+    if (role === "claim") {
+      return await Promise.all(
+        results.map((file) => this.processImageRequired(file)),
+      );
+    }
+
+    return results;
   }
 
   async rateExpertOnFile(
@@ -334,6 +346,7 @@ export class ExpertInsurerService {
         nationalCodeOfInsurer: 1,
         carGreenCard: 1,
         aiImages: 1,
+        imageRequired: 1,
         videoCaptureId: 1,
         damageExpertReply: 1,
         damageExpertReplyFinal: 1,
@@ -353,7 +366,10 @@ export class ExpertInsurerService {
       blameFilesRaw.map((file) => this.populateBlameFileLinks(file)),
     );
     const populatedClaimFiles = await Promise.all(
-      claimFilesRaw.map((file) => this.populateClaimFileLinks(file)),
+      claimFilesRaw.map(async (file) => {
+        const populated = await this.populateClaimFileLinks(file);
+        return await this.processImageRequired(populated);
+      }),
     );
 
     return { blameFiles: populatedBlameFiles, claimFiles: populatedClaimFiles };
@@ -442,6 +458,99 @@ export class ExpertInsurerService {
     return claimFile;
   }
 
+  /**
+   * Processes imageRequired field:
+   * 1. Removes part_segments from aiReport.distinct_damaged_parts_report.parts[]
+   * 2. Populates imageId fields with file links
+   */
+  private async processImageRequired(claimFile: any): Promise<any> {
+    if (!claimFile || !claimFile.imageRequired) {
+      return claimFile;
+    }
+
+    const imageRequired = claimFile.imageRequired;
+
+    // Process aroundTheCar array
+    if (Array.isArray(imageRequired.aroundTheCar)) {
+      imageRequired.aroundTheCar = await Promise.all(
+        imageRequired.aroundTheCar.map(async (item: any) => {
+          // Remove part_segments from aiReport.distinct_damaged_parts_report.parts[]
+          if (
+            item?.aiReport?.distinct_damaged_parts_report?.parts &&
+            Array.isArray(item.aiReport.distinct_damaged_parts_report.parts)
+          ) {
+            item.aiReport.distinct_damaged_parts_report.parts =
+              item.aiReport.distinct_damaged_parts_report.parts.map(
+                (part: any) => {
+                  const { part_segments, ...partWithoutSegments } = part;
+                  return partWithoutSegments;
+                },
+              );
+          }
+
+          // Populate imageId with file link
+          if (item?.imageId) {
+            try {
+              const imageDoc = await this.damageImageDbService.findOne(
+                item.imageId.toString(),
+              );
+              if (imageDoc && imageDoc.path) {
+                item.imageId = buildFileLink(imageDoc.path);
+              }
+            } catch (error) {
+              this.logger.warn(
+                `Failed to populate imageId for aroundTheCar item: ${error.message}`,
+              );
+            }
+          }
+
+          return item;
+        }),
+      );
+    }
+
+    // Process selectPartOfCar array
+    if (Array.isArray(imageRequired.selectPartOfCar)) {
+      imageRequired.selectPartOfCar = await Promise.all(
+        imageRequired.selectPartOfCar.map(async (item: any) => {
+          // Remove part_segments from aiReport.distinct_damaged_parts_report.parts[]
+          if (
+            item?.aiReport?.distinct_damaged_parts_report?.parts &&
+            Array.isArray(item.aiReport.distinct_damaged_parts_report.parts)
+          ) {
+            item.aiReport.distinct_damaged_parts_report.parts =
+              item.aiReport.distinct_damaged_parts_report.parts.map(
+                (part: any) => {
+                  const { part_segments, ...partWithoutSegments } = part;
+                  return partWithoutSegments;
+                },
+              );
+          }
+
+          // Populate imageId with file link
+          if (item?.imageId) {
+            try {
+              const imageDoc = await this.damageImageDbService.findOne(
+                item.imageId.toString(),
+              );
+              if (imageDoc && imageDoc.path) {
+                item.imageId = buildFileLink(imageDoc.path);
+              }
+            } catch (error) {
+              this.logger.warn(
+                `Failed to populate imageId for selectPartOfCar item: ${error.message}`,
+              );
+            }
+          }
+
+          return item;
+        }),
+      );
+    }
+
+    return claimFile;
+  }
+
   private async populatePartyReplyLinks(partyReply: any) {
     if (!partyReply) return;
     // --- FIX: Consistently use findById ---
diff --git a/src/reports/reports.module.ts b/src/reports/reports.module.ts
index 4f4b5db..0fb42c3 100644
--- a/src/reports/reports.module.ts
+++ b/src/reports/reports.module.ts
@@ -1,11 +1,16 @@
 import { Module } from "@nestjs/common";
 import { ClaimRequestManagementModule } from "src/claim-request-management/claim-request-management.module";
 import { RequestManagementModule } from "src/request-management/request-management.module";
+import { ClientModule } from "src/client/client.module";
 import { ReportsController } from "./reports.controller";
 import { ReportsService } from "./reports.service";
 
 @Module({
-  imports: [RequestManagementModule, ClaimRequestManagementModule],
+  imports: [
+    RequestManagementModule,
+    ClaimRequestManagementModule,
+    ClientModule,
+  ],
   controllers: [ReportsController],
   providers: [ReportsService],
 })
diff --git a/src/reports/reports.service.ts b/src/reports/reports.service.ts
index decfbb2..131559b 100644
--- a/src/reports/reports.service.ts
+++ b/src/reports/reports.service.ts
@@ -1,9 +1,11 @@
-import { Injectable } from "@nestjs/common";
+import { Injectable, Logger } from "@nestjs/common";
 import { Types } from "mongoose";
 import { ClaimRequestManagementDbService } from "src/claim-request-management/entites/db-service/claim-request-management.db.service";
 import { RequestManagementDbService } from "src/request-management/entities/db-service/request-management.db.service";
+import { ClientDbService } from "src/client/entities/db-service/client.db.service";
 import { ReqBlameStatus } from "src/Types&Enums/blame-request-management/status.enum";
 import { ReqClaimStatus } from "src/Types&Enums/claim-request-management/status.enum";
+import { UserType } from "src/Types&Enums/userType.enum";
 import {
   CompanyAllRequestsCountReportDtoRs,
   DamageExpertAllRequestsCountReportDtoRs,
@@ -12,9 +14,12 @@ import {
 
 @Injectable()
 export class ReportsService {
+  private readonly logger = new Logger(ReportsService.name);
+
   constructor(
     private readonly requestManagementDbService: RequestManagementDbService,
     private readonly claimRequestManagementDbService: ClaimRequestManagementDbService,
+    private readonly clientDbService: ClientDbService,
   ) {}
 
   async getAllCheckedRequestsCountFn(role: string, client: string) {
@@ -81,7 +86,91 @@ export class ReportsService {
     return data;
   }
 
-  async getAllRequestsCountByRole(role: string, client: string) {
+  private isVisibleToClientType(client: any, actor: any): boolean {
+    if (actor.userType === UserType.GENUINE) {
+      return true;
+    }
+    if (
+      actor.userType === UserType.LEGAL &&
+      String(client._id) === actor.clientKey
+    ) {
+      return true;
+    }
+    return false;
+  }
+
+  private wasHandledByActor(request: any, actorSub: string): boolean {
+    type ActorCheckerEntry = { CheckedRequest?: { actorId: string } };
+    const actorChecker = request.actorsChecker as ActorCheckerEntry[];
+
+    if (!Array.isArray(actorChecker)) {
+      return false;
+    }
+
+    const matchingEntry = actorChecker.find(
+      (entry) => String(entry?.CheckedRequest?.actorId) === actorSub,
+    );
+
+    return !!matchingEntry;
+  }
+
+  /**
+   * Filters claim requests using the same logic as expert-claim service
+   * to ensure consistency between endpoints
+   */
+  private async filterClaimRequestsForExpert(
+    requests: any[],
+    actor: any,
+  ): Promise<any[]> {
+    const filteredRequests = [];
+
+    for (const r of requests) {
+      // For expert-initiated blame files, only show to the initiating expert
+      if (r.blameFile?.expertInitiated && r.blameFile?.initiatedBy) {
+        if (String(r.blameFile.initiatedBy) !== actor.sub) {
+          continue; // Skip if not the initiating expert
+        }
+        // Expert-initiated claim files are always visible to the initiating expert
+        filteredRequests.push(r);
+        continue;
+      }
+
+      const client = await this.clientDbService.findOne({
+        _id: r.userClientKey,
+      });
+
+      if (!client) {
+        this.logger.warn(
+          `Client not found for claim request with ID: ${r._id}. Skipping.`,
+        );
+        continue;
+      }
+
+      const specialHandlingStatuses = [
+        ReqClaimStatus.CheckAgain,
+        ReqClaimStatus.ReviewRequest,
+        ReqClaimStatus.PendingFactorValidation,
+      ];
+
+      const requiresSpecificActorCheck = specialHandlingStatuses.includes(
+        r.claimStatus,
+      );
+
+      if (requiresSpecificActorCheck) {
+        if (this.wasHandledByActor(r, actor.sub)) {
+          filteredRequests.push(r);
+        }
+      } else {
+        if (this.isVisibleToClientType(client, actor)) {
+          filteredRequests.push(r);
+        }
+      }
+    }
+
+    return filteredRequests;
+  }
+
+  async getAllRequestsCountByRole(role: string, client: string, actor?: any) {
     if (role === "expert") {
       const statuses = Object.values(ReqBlameStatus);
       const data: Record<string, number> = { all: 0 };
@@ -115,16 +204,51 @@ export class ReportsService {
       const statuses = Object.values(ReqClaimStatus);
       const data: Record<string, number> = { all: 0 };
 
-      for (const status of statuses) {
-        const filter = {
-          claimStatus: status,
-          userClientKey: new Types.ObjectId(client),
-        };
+      // For damage_expert, we need to apply the same filtering as expert-claim service
+      if (actor) {
+        // Fetch all requests with the statuses that expert-claim service shows
+        // This matches the statuses in getClaimRequestsListForExpert
+        const relevantStatuses = [
+          ReqClaimStatus.UnChecked,
+          ReqClaimStatus.ReviewRequest,
+          ReqClaimStatus.CheckAgain,
+          ReqClaimStatus.CloseRequest,
+          ReqClaimStatus.InPersonVisit,
+          ReqClaimStatus.CheckedRequest,
+          ReqClaimStatus.PendingFactorValidation,
+        ];
 
-        const count =
-          await this.claimRequestManagementDbService.countByFilter(filter);
-        data[status] = count;
-        data.all += count;
+        // Fetch all requests with relevant statuses (matching expert-claim query)
+        const allRequests =
+          await this.claimRequestManagementDbService.findAllByStatus({
+            claimStatus: { $in: relevantStatuses },
+          });
+
+        // Filter requests using the same logic as expert-claim service
+        const filteredRequests =
+          await this.filterClaimRequestsForExpert(allRequests, actor);
+
+        // Count by status from filtered results
+        for (const status of statuses) {
+          const count = filteredRequests.filter(
+            (r) => r.claimStatus === status,
+          ).length;
+          data[status] = count;
+          data.all += count;
+        }
+      } else {
+        // Fallback to simple count if actor not provided (shouldn't happen for damage_expert)
+        for (const status of statuses) {
+          const filter = {
+            claimStatus: status,
+            userClientKey: new Types.ObjectId(client),
+          };
+
+          const count =
+            await this.claimRequestManagementDbService.countByFilter(filter);
+          data[status] = count;
+          data.all += count;
+        }
       }
 
       return data;
@@ -174,7 +298,12 @@ export class ReportsService {
 
   async getAllRequestsReportCount(actor, client) {
     if (actor.role === "damage_expert") {
-      const data = await this.getAllRequestsCountByRole(actor.role, client);
+      // Pass actor to apply filtering logic for damage_expert
+      const data = await this.getAllRequestsCountByRole(
+        actor.role,
+        client,
+        actor,
+      );
       return new DamageExpertAllRequestsCountReportDtoRs(data);
     } else if (actor.role === "expert") {
       const data = await this.getAllRequestsCountByRole(actor.role, client);