Fixed v6 statuses and steps

src/request-management/request-management.service.ts

@@ -272,6 +272,31 @@ export class RequestManagementService {
     req: any,
     submittedStepKey: WorkflowStep,
   ) {
+    // V6 call-center initiated THIRD_PARTY: skip FIRST_INITIAL_FORM because the
+    // call-center agent already ran the inquiry during run-inquiry.
+    // After FIRST_VIDEO, jump straight to FIRST_LOCATION.
+    if (
+      req.callCenterInitiated &&
+      req.type === BlameRequestType.THIRD_PARTY &&
+      submittedStepKey === WorkflowStep.FIRST_VIDEO
+    ) {
+      const completed = Array.isArray(req.workflow.completedSteps)
+        ? req.workflow.completedSteps
+        : [];
+      if (!completed.includes(submittedStepKey)) completed.push(submittedStepKey);
+      // Also mark FIRST_INITIAL_FORM as completed so the step chain is consistent
+      if (!completed.includes(WorkflowStep.FIRST_INITIAL_FORM)) {
+        completed.push(WorkflowStep.FIRST_INITIAL_FORM);
+      }
+      req.workflow.completedSteps = completed;
+      req.workflow.currentStep = WorkflowStep.FIRST_LOCATION;
+      req.workflow.nextStep = WorkflowStep.FIRST_VOICE;
+      this.logger.debug(
+        "[WORKFLOW] V6 call-center: skipped FIRST_INITIAL_FORM after FIRST_VIDEO, advanced to FIRST_LOCATION",
+      );
+      return;
+    }
+
     // CAR_BODY: after first-party description, move to signature step.
     if (
       req.type === BlameRequestType.CAR_BODY &&
@@ -326,9 +351,15 @@ export class RequestManagementService {
       req.creationMethod === CreationMethod.IN_PERSON &&
       (req.expertInitiated || req.registrarInitiated);
 
+    // V6 call-center THIRD_PARTY: guilt is pre-decided (first party is always guilty),
+    // so skip the WAITING_FOR_GUILT_DECISION waiting state just like IN_PERSON.
+    const isCallCenterThirdParty =
+      req.type === BlameRequestType.THIRD_PARTY &&
+      !!req.callCenterInitiated;
+
     const resolveStep = (step: WorkflowStep | undefined): WorkflowStep | undefined => {
       if (
-        isInPersonThirdParty &&
+        (isInPersonThirdParty || isCallCenterThirdParty) &&
         step === WorkflowStep.WAITING_FOR_GUILT_DECISION
       ) {
         return WorkflowStep.WAITING_FOR_SIGNATURES;
@@ -1045,6 +1076,17 @@ export class RequestManagementService {
     if (!completed.includes(step3Key)) {
       completed.push(step3Key);
     }
+
+    // V6 call-center initiated THIRD_PARTY: inquiry already done by agent — skip
+    // FIRST_INITIAL_FORM and go straight to FIRST_LOCATION.
+    if (req.callCenterInitiated && req.type === BlameRequestType.THIRD_PARTY) {
+      if (!completed.includes(WorkflowStep.FIRST_INITIAL_FORM)) {
+        completed.push(WorkflowStep.FIRST_INITIAL_FORM);
+      }
+      req.workflow.completedSteps = completed;
+      req.workflow.currentStep = WorkflowStep.FIRST_LOCATION;
+      req.workflow.nextStep = WorkflowStep.FIRST_VOICE;
+    } else {
       req.workflow.completedSteps = completed;
 
       const nextStepKey = step3.nextPossibleSteps?.[0] as
@@ -1065,6 +1107,7 @@ export class RequestManagementService {
 
       req.workflow.currentStep = nextStepKey;
       req.workflow.nextStep = afterNext as WorkflowStep;
+    }
 
     // History
     if (!Array.isArray(req.history)) req.history = [];
@@ -2139,6 +2182,19 @@ export class RequestManagementService {
       req.type === BlameRequestType.THIRD_PARTY;
     let closedByMutualAgreement = false;
 
+    // V6 call-center initiated THIRD_PARTY: first party is always the guilty party.
+    // If blameStatus is still UNKNOWN here (pre-fix file or race condition), force it to AGREED now.
+    if (isSecondThirdParty && req.callCenterInitiated && req.blameStatus !== BlameStatus.AGREED) {
+      const firstIdx = this.getPartyIndex(req, PartyRole.FIRST);
+      if (firstIdx !== -1) {
+        if (!req.parties[firstIdx].statement) req.parties[firstIdx].statement = {} as any;
+        req.parties[firstIdx].statement.admitsGuilt = true;
+        req.parties[firstIdx].statement.claimsDamage = false;
+        req.parties[firstIdx].statement.acceptsExpertOpinion = false;
+      }
+      req.blameStatus = BlameStatus.AGREED;
+    }
+
     // THIRD_PARTY + AGREED: guilt/damage already implied by first-party confession — no field expert needed.
     if (isSecondThirdParty && req.blameStatus === BlameStatus.AGREED) {
       const built = buildMutualAgreementExpertDecision(
@@ -10743,7 +10799,9 @@ export class RequestManagementService {
     const firstParty = req.parties[firstIdx];
 
     await this.runPartyInquiriesV3Internal(req, dto, PartyRole.FIRST, firstParty);
-    this.markPartyInquiriesCompleteOnBlame(req, PartyRole.FIRST, agent);
+    // Do NOT call markPartyInquiriesCompleteOnBlame here: that helper is for V3/V4/V5
+    // FileMaker flows and would advance the workflow to FIRST_LOCATION prematurely.
+    // In V6 the workflow must stay at CREATED until send-link advances it to FIRST_VIDEO.
     if (!Array.isArray((req as any).history)) (req as any).history = [];
     (req as any).history.push({
       type: "CALL_CENTER_INQUIRY_COMPLETED",