YARA-739, YARA-740, YARA-741

src/claim-request-management/entites/schema/claim-request-management.schema.ts

@@ -176,6 +176,28 @@ export class UserObjection {
   typeOfDamage: string;
 }
 
+@Schema({ _id: false })
+export class UserClaimRating {
+  // 1. سرعت پیشرفت پرونده (speed of progress)
+  @Prop({ type: Number, min: 0, max: 5, required: true })
+  progressSpeed: number;
+
+  // 2. سهولت ثبت پرونده (ease of registration)
+  @Prop({ type: Number, min: 0, max: 5, required: true })
+  registrationEase: number;
+
+  // 3. ارزیابی کلی (overall evaluation)
+  @Prop({ type: Number, min: 0, max: 5, required: true })
+  overallEvaluation: number;
+
+  // 4. متن رضایت یا عدم آن (optional text feedback)
+  @Prop({ type: String, required: false })
+  comment?: string;
+
+  @Prop({ type: Date, default: () => new Date() })
+  createdAt?: Date;
+}
+
 @Schema({ _id: false })
 export class FileRating {
   @Prop({ type: Number, min: 0, max: 5 })
@@ -315,6 +337,10 @@ export class ClaimRequestManagementModel {
   @Prop({ type: FileRating, required: false })
   rating?: FileRating;
 
+  // User-facing satisfaction rating for this claim
+  @Prop({ type: UserClaimRating, required: false })
+  userRating?: UserClaimRating;
+
   @Prop({ type: String, required: false })
   visitLocation?: string;