fix: harden claim review and inquiry workflows

Preserve damage history and current vehicle price, restore depreciation mapping, normalize inquiry/report output, and support resumable expert review with paginated case retrieval.

src/request-management/request-management.file-reviewer.spec.ts

@@ -14,6 +14,7 @@ describe("RequestManagementService FileReviewer inbox", () => {
     publicId: "BLM-OPEN",
     type: "THIRD_PARTY",
     status: "WAITING_FOR_FILE_REVIEWER",
+    createdAt: new Date("2026-01-02T00:00:00.000Z"),
     isMadeByFileMaker: true,
     expertInitiated: true,
     creationMethod: "IN_PERSON",
@@ -34,6 +35,9 @@ describe("RequestManagementService FileReviewer inbox", () => {
       undefined,
       blameRequestDbService,
     ) as RequestManagementService;
+    (service as any).claimCaseDbService = {
+      find: jest.fn().mockResolvedValue([]),
+    };
     return { service, blameRequestDbService };
   }
 
@@ -46,7 +50,7 @@ describe("RequestManagementService FileReviewer inbox", () => {
       clientKey: String(clientId),
     });
 
-    expect(result).toEqual([
+    expect(result.list).toEqual([
       expect.objectContaining({ _id: sealedFile._id, publicId: "BLM-OPEN" }),
     ]);
     expect(blameRequestDbService.find).toHaveBeenCalledWith(
@@ -82,7 +86,34 @@ describe("RequestManagementService FileReviewer inbox", () => {
       clientKey: String(clientId),
     });
 
-    expect(result).toEqual([]);
+    expect(result.list).toEqual([]);
+  });
+
+  it("sorts and paginates the reviewer inbox with the shared list contract", async () => {
+    const olderFile = {
+      ...sealedFile,
+      _id: new Types.ObjectId(),
+      publicId: "BLM-OLDER",
+      createdAt: new Date("2026-01-01T00:00:00.000Z"),
+    };
+    const { service } = createService([olderFile, sealedFile]);
+
+    const result = await service.getMyFileReviewerFiles(
+      {
+        sub: String(reviewerId),
+        role: RoleEnum.FILE_REVIEWER,
+        clientKey: String(clientId),
+      },
+      { page: 1, limit: 1, sortBy: "createdAt", sortOrder: "desc" },
+    );
+
+    expect(result).toEqual(
+      expect.objectContaining({ total: 2, page: 1, limit: 1, totalPages: 2 }),
+    );
+    expect(result.list).toHaveLength(1);
+    expect(result.list[0]).toEqual(
+      expect.objectContaining({ publicId: "BLM-OPEN" }),
+    );
   });
 
   it("does not expose an open file's details to a reviewer from another tenant", async () => {