Merge pull request 'YARA-985, YARA-1244' (#275) from s.yahyaee/yara724-api:main into main

Reviewed-on: Yara724/api#275
2026-08-24 16:34:27 +03:30
parent 93edba412f f6f4429ce7
commit 5ec40f66dc
8 changed files with 743 additions and 275 deletions
--- a/scripts/data/parsian-tehran/branches.json
+++ b/scripts/data/parsian-tehran/branches.json
@@ -2,143 +2,13 @@
  "clientCode": 8,
  "branches": [
    {
-      "code": "100100",
-      "name": "واحدصدورالکترونيکي",
-      "fullName": "واحدصدورالکترونيکي(100100)",
+      "code": "210120",
+      "name": "شعبه والفجر",
+      "fullName": "شعبه والفجر(210120)",
      "city": "تهران",
      "state": "تهران",
-      "address": "خيابان وليعصر_بلوار ميرداماد_پلاک 22",
-      "phoneNumber": "8259",
-      "isActive": true
-    },
-    {
-      "code": "110011",
-      "name": "ستاد مرکزي",
-      "fullName": "ستاد مرکزي(110011)",
-      "city": "تهران",
-      "state": "تهران",
-      "address": "تهران، خيابان وليعصر، بالاتراز ميرداماد، خيابان قباديان غربي، پلاك22",
-      "phoneNumber": "8259",
-      "isActive": true
-    },
-    {
-      "code": "111130",
-      "name": "شعبه ويژه ميرداماد",
-      "fullName": "شعبه ويژه ميرداماد(111130)",
-      "city": "تهران",
-      "state": "تهران",
-      "address": "تهران، خيابان وليعصر، بالاتراز ميرداماد، خيابان قباديان غربي، پلاك22",
-      "phoneNumber": "8259",
-      "isActive": true
-    },
-    {
-      "code": "120021",
-      "name": "سرپرستي منطقه يک كشور",
-      "fullName": "سرپرستي منطقه يک كشور(120021)",
-      "city": "تهران",
-      "state": "تهران",
-      "address": "تهران،خيابان وليعصر ،خيابان قباديان غربي ،پلاک 22 ، طبقه همکف",
-      "phoneNumber": "0218259",
-      "isActive": true
-    },
-    {
-      "code": "130031",
-      "name": "سرپرستي منطقه مركزي كشور",
-      "fullName": "سرپرستي منطقه مركزي كشور(130031)",
-      "city": "تهران",
-      "state": "تهران",
-      "address": "اصفهان، خيابان امام خميني (ره) - بعد از چهارراه شريف - کوچه شهيد احمدي (85)",
-      "phoneNumber": "03133328257",
-      "isActive": true
-    },
-    {
-      "code": "140041",
-      "name": "سرپرستي منطقه شمالغرب کشور",
-      "fullName": "سرپرستي منطقه شمالغرب کشور(140041)",
-      "city": "تهران",
-      "state": "تهران",
-      "address": "تبريز- خيابان ائل گلي - فلکه خيام - نبش فلکه رجائي - بيمه پارسيان",
-      "phoneNumber": "04133832289",
-      "isActive": true
-    },
-    {
-      "code": "150051",
-      "name": "سرپرستي منطقه جنوب كشور",
-      "fullName": "سرپرستي منطقه جنوب كشور(150051)",
-      "city": "تهران",
-      "state": "تهران",
-      "address": "شيراز ـ فلکه فرودگاه (ميدان بسيج) ـ ابتداي بلوار سياحتگر",
-      "phoneNumber": "01738315473",
-      "isActive": true
-    },
-    {
-      "code": "150053",
-      "name": "سرپرست منطقه جنوب شرقي کشور",
-      "fullName": "سرپرست منطقه جنوب شرقي کشور(150053)",
-      "city": "کرمان",
-      "state": "کرمان",
-      "address": "کرمان، حافظ، بعد از چهارراه جامي، پلاک 153",
-      "phoneNumber": "03432718000",
-      "isActive": true
-    },
-    {
-      "code": "160061",
-      "name": "سرپرستي منطقه شرق كشور",
-      "fullName": "سرپرستي منطقه شرق كشور(160061)",
-      "city": "تهران",
-      "state": "تهران",
-      "address": "مشهد ـ خيام شمالي ـ نبش خيام شمالي 36",
-      "phoneNumber": "05137659005",
-      "isActive": true
-    },
-    {
-      "code": "170071",
-      "name": "سرپرستي منطقه غرب كشور",
-      "fullName": "سرپرستي منطقه غرب كشور(170071)",
-      "city": "تهران",
-      "state": "تهران",
-      "address": "کرمانشاه . ميدان مرکزي خيابان خرم نبش کوي بسيج ساختمان عرفان",
-      "phoneNumber": "08338431017",
-      "isActive": true
-    },
-    {
-      "code": "180081",
-      "name": "سرپرستي منطقه شمال شرق کشور",
-      "fullName": "سرپرستي منطقه شمال شرق کشور(180081)",
-      "city": "ساري",
-      "state": "مازندران",
-      "address": "ساري، شعبه ساري",
-      "phoneNumber": "01133207241",
-      "isActive": true
-    },
-    {
-      "code": "180083",
-      "name": "سرپرست منطقه شمال کشوري",
-      "fullName": "سرپرست منطقه شمال کشوري(180083)",
-      "city": "رشت",
-      "state": "گيلان",
-      "address": "رشت، بلوار آيت اله رودباري،کدپستي:4144761893",
-      "phoneNumber": "01333512135",
-      "isActive": true
-    },
-    {
-      "code": "190092",
-      "name": "سرپرستي جنوب غربي کشور",
-      "fullName": "سرپرستي جنوب غربي کشور(190092)",
-      "city": "اهواز",
-      "state": "خوزستان",
-      "address": "اهواز،تقاطع بلوار ساحلي گلستان (خيابان فروردين)،نبش خيابان نصرت شمالي ،پلاک 701 کد پستي 6155977139",
-      "phoneNumber": "06133743877",
-      "isActive": true
-    },
-    {
-      "code": "210040",
-      "name": "شعبه شرق تهران",
-      "fullName": "شعبه شرق تهران(210040)",
-      "city": "تهران",
-      "state": "تهران",
-      "address": "تهران، خيابان دماوند، بعداز چهارراه تهرانپارس، روبروي تعميرگاه مرکزي شماره يک سايپا، پلاک129",
-      "phoneNumber": "77393783-4",
+      "address": "تهران، اميرآبادشمالي، شهرک والفجر، ضلع جنوب غربي ميدان استادخسرو سينايي",
+      "phoneNumber": "86051332",
      "isActive": true
    },
    {
@@ -151,6 +21,26 @@
      "phoneNumber": "66021968",
      "isActive": true
    },
+    {
+      "code": "110011",
+      "name": "ستاد مرکزي",
+      "fullName": "ستاد مرکزي(110011)",
+      "city": "تهران",
+      "state": "تهران",
+      "address": "تهران، خيابان وليعصر، بالاتراز ميرداماد، خيابان قباديان غربي، پلاك22",
+      "phoneNumber": "8259",
+      "isActive": true
+    },
+    {
+      "code": "210040",
+      "name": "شعبه شرق تهران",
+      "fullName": "شعبه شرق تهران(210040)",
+      "city": "تهران",
+      "state": "تهران",
+      "address": "تهران، خيابان دماوند، بعداز چهارراه تهرانپارس، روبروي تعميرگاه مرکزي شماره يک سايپا، پلاک129",
+      "phoneNumber": "77393783-4",
+      "isActive": true
+    },
    {
      "code": "210110",
      "name": "شعبه پونک",
@@ -162,23 +52,13 @@
      "isActive": true
    },
    {
-      "code": "210120",
-      "name": "شعبه والفجر",
-      "fullName": "شعبه والفجر(210120)",
+      "code": "111130",
+      "name": "شعبه ويژه ميرداماد",
+      "fullName": "شعبه ويژه ميرداماد(111130)",
      "city": "تهران",
      "state": "تهران",
-      "address": "تهران، اميرآبادشمالي، شهرک والفجر، ضلع جنوب غربي ميدان استادخسرو سينايي",
-      "phoneNumber": "86051332",
-      "isActive": true
-    },
-    {
-      "code": "210150",
-      "name": "شعبه شمال شرق تهران",
-      "fullName": "شعبه شمال شرق تهران(210150)",
-      "city": "تهران",
-      "state": "تهران",
-      "address": "تهران، ضلع شمال غربي ميدان بني هاشم، نبش خيابان كشوري، پلاك13",
-      "phoneNumber": "26244319",
+      "address": "تهران، خيابان وليعصر، بالاتراز ميرداماد، خيابان قباديان غربي، پلاك22",
+      "phoneNumber": "8259",
      "isActive": true
    }
  ]
--- a/scripts/seed-parsian-tehran.ts
+++ b/scripts/seed-parsian-tehran.ts
@@ -1,13 +1,16 @@
 /**
- * One-time seed for Parsian (clientCode=8) Tehran branches + field experts.
+ * One-time seed for Parsian (clientCode=8) Tehran branches + file reviewers + file makers.
 *
 * Usage (before starting the app):
 *   npm run seed:parsian-tehran
 *
 * Optional env:
+ *   SEED_PARSIAN_TEHRAN_DEFAULT_PASSWORD=Parsian@724
+ *
+ * Backward-compatible env alias:
 *   SEED_FIELD_EXPERT_DEFAULT_PASSWORD=Parsian@724
 */
-import { readFileSync, existsSync } from "node:fs";
+import { existsSync, readFileSync } from "node:fs";
 import { join } from "node:path";
 import * as crypto from "node:crypto";
 import mongoose, { Schema, Types } from "mongoose";
@@ -23,17 +26,29 @@ type BranchSeed = {
  isActive?: boolean;
 };

-type FieldExpertSeed = {
+type ExpertLocationSeed = {
+  id: string;
+  name: string;
+};
+
+type FileReviewerSeed = {
  nationalCode: string;
  mobile?: string;
  firstName: string;
  lastName: string;
-  branchCode: string;
-  branchName?: string;
-  city?: string;
-  state?: string;
-  title?: string;
-  expertCode?: string;
+  locations: ExpertLocationSeed[];
+  ThirdPartyExpertiseClaim?: string;
+  CarBodyExpertiseClaim?: string;
+};
+
+type FileMakerSeed = {
+  nationalCode: string;
+  mobile?: string;
+  firstName: string;
+  lastName: string;
+  locations: ExpertLocationSeed[];
+  ThirdPartyClaimExpertId?: string;
+  CarBodyClaimExpertId?: string;
 };

 function stripQuotes(value: string): string {
@@ -76,7 +91,6 @@ function loadEnvFile() {
    process.env[key] = stripQuotes(value);
  }

-  // Expand ${VAR} placeholders (same as Nest ConfigModule expandVariables).
  for (let pass = 0; pass < 5; pass++) {
    let changed = false;
    for (const key of Object.keys(process.env)) {
@@ -110,7 +124,7 @@ function resolveMongoUri(): string {
  return uri;
 }

-async function ensureFieldExpertIndexes(collection: mongoose.Collection) {
+async function ensureUserIndexes(collection: mongoose.Collection) {
  const indexes = await collection.indexes();
  const emailIndex = indexes.find((idx) => idx.key?.email === 1);
  if (emailIndex && !emailIndex.sparse) {
@@ -134,6 +148,17 @@ function hashPassword(password: string): Promise<string> {
  });
 }

+function normalizeLocations(locations: ExpertLocationSeed[]): ExpertLocationSeed[] {
+  const deduped = new Map<string, ExpertLocationSeed>();
+  for (const location of locations ?? []) {
+    const id = String(location?.id ?? "").trim();
+    const name = String(location?.name ?? "").trim();
+    if (!id || !name || deduped.has(id)) continue;
+    deduped.set(id, { id, name });
+  }
+  return [...deduped.values()];
+}
+
 const ClientSchema = new Schema(
  {
    clientName: { type: Object, required: true },
@@ -159,7 +184,15 @@ const BranchSchema = new Schema(

 BranchSchema.index({ clientKey: 1, code: 1 }, { unique: true });

-const FieldExpertSchema = new Schema(
+const ExpertLocationSchema = new Schema(
+  {
+    id: { type: String, required: true },
+    name: { type: String, required: true },
+  },
+  { _id: false, id: false, versionKey: false },
+);
+
+const FileReviewerSchema = new Schema(
  {
    firstName: { type: String, required: true },
    lastName: { type: String, required: true },
@@ -168,21 +201,180 @@ const FieldExpertSchema = new Schema(
    nationalCode: { type: String, index: true, sparse: true },
    clientKey: { type: Schema.Types.ObjectId, index: true },
    branchId: { type: Schema.Types.ObjectId, index: true },
+    locations: { type: [ExpertLocationSchema], default: [] },
    password: { type: String, required: true },
    mobile: { type: String },
    phone: { type: String },
-    role: { type: String, default: "field_expert" },
+    role: { type: String, default: "file_reviewer" },
    otp: { type: String, default: "" },
    expertCode: { type: String, required: false },
+    ThirdPartyExpertiseClaim: { type: String, required: false },
+    CarBodyExpertiseClaim: { type: String, required: false },
  },
-  { collection: "field-expert", versionKey: false, timestamps: true },
+  { collection: "file-reviewer", versionKey: false, timestamps: true },
 );

-FieldExpertSchema.index(
+FileReviewerSchema.index(
  { clientKey: 1, nationalCode: 1 },
  { unique: true, sparse: true },
 );

+const FileMakerSchema = new Schema(
+  {
+    firstName: { type: String, required: true },
+    lastName: { type: String, required: true },
+    email: { type: String, unique: true, sparse: true },
+    username: { type: String },
+    nationalCode: { type: String, index: true, sparse: true },
+    clientKey: { type: Schema.Types.ObjectId, index: true },
+    branchId: { type: Schema.Types.ObjectId, index: true },
+    locations: { type: [ExpertLocationSchema], default: [] },
+    password: { type: String, required: true },
+    mobile: { type: String },
+    phone: { type: String },
+    role: { type: String, default: "file_maker" },
+    otp: { type: String, default: "" },
+    expertCode: { type: String, required: false },
+    ThirdPartyClaimExpertId: { type: String, required: false },
+    CarBodyClaimExpertId: { type: String, required: false },
+  },
+  { collection: "file-maker", versionKey: false, timestamps: true },
+);
+
+FileMakerSchema.index(
+  { clientKey: 1, nationalCode: 1 },
+  { unique: true, sparse: true },
+);
+
+function resolveSeedLocations(
+  seedLocations: ExpertLocationSeed[],
+  branchMetaByCode: Map<string, { _id: Types.ObjectId; name: string }>,
+) {
+  const resolved: { id: string; name: string; branchId: Types.ObjectId }[] = [];
+  const skippedCodes: string[] = [];
+
+  for (const location of normalizeLocations(seedLocations)) {
+    const branch = branchMetaByCode.get(location.id);
+    if (!branch) {
+      skippedCodes.push(location.id);
+      continue;
+    }
+    resolved.push({
+      id: location.id,
+      name: branch.name || location.name,
+      branchId: branch._id,
+    });
+  }
+
+  return {
+    resolved,
+    skippedCodes,
+    primaryBranchId: resolved[0]?.branchId,
+  };
+}
+
+async function upsertRoleUsers({
+  label,
+  seeds,
+  model,
+  clientKey,
+  hashedPassword,
+  branchMetaByCode,
+  role,
+  codeFields,
+}: {
+  label: string;
+  seeds: Array<Record<string, any>>;
+  model: mongoose.Model<any>;
+  clientKey: Types.ObjectId;
+  hashedPassword: string;
+  branchMetaByCode: Map<string, { _id: Types.ObjectId; name: string }>;
+  role: string;
+  codeFields: string[];
+}) {
+  let created = 0;
+  let updated = 0;
+  let skipped = 0;
+
+  for (const seed of seeds) {
+    const { resolved, skippedCodes, primaryBranchId } = resolveSeedLocations(
+      seed.locations,
+      branchMetaByCode,
+    );
+
+    if (skippedCodes.length > 0) {
+      console.warn(
+        `Skipping unknown ${label} locations for ${seed.nationalCode}: ${skippedCodes.join(
+          ", ",
+        )}`,
+      );
+    }
+
+    if (!primaryBranchId || resolved.length === 0) {
+      console.warn(
+        `Skipping ${label} ${seed.nationalCode}: no valid branch locations remained`,
+      );
+      skipped++;
+      continue;
+    }
+
+    const setPayload: Record<string, unknown> = {
+      firstName: seed.firstName,
+      lastName: seed.lastName,
+      username: seed.nationalCode,
+      nationalCode: seed.nationalCode,
+      clientKey,
+      branchId: primaryBranchId,
+      locations: resolved.map(({ id, name }) => ({ id, name })),
+      role,
+      otp: "",
+    };
+
+    if (seed.mobile) {
+      setPayload.mobile = seed.mobile;
+    }
+
+    const unsetPayload: Record<string, ""> = {
+      expertCode: "",
+    };
+
+    for (const field of codeFields) {
+      if (seed[field]) {
+        setPayload[field] = seed[field];
+      } else {
+        unsetPayload[field] = "";
+      }
+    }
+
+    const existing = await model.findOne({
+      clientKey,
+      nationalCode: seed.nationalCode,
+    });
+
+    if (existing) {
+      await model.updateOne(
+        { _id: existing._id },
+        {
+          $set: {
+            ...setPayload,
+            password: existing.password,
+          },
+          $unset: unsetPayload,
+        },
+      );
+      updated++;
+    } else {
+      await model.create({
+        ...setPayload,
+        password: hashedPassword,
+      });
+      created++;
+    }
+  }
+
+  return { created, updated, skipped };
+}
+
 async function main() {
  loadEnvFile();
  const mongoUri = resolveMongoUri();
@@ -191,12 +383,24 @@ async function main() {
  const branchesFile = JSON.parse(
    readFileSync(join(dataDir, "branches.json"), "utf8"),
  ) as { clientCode: number; branches: BranchSeed[] };
-  const expertsFile = JSON.parse(
-    readFileSync(join(dataDir, "field-experts.json"), "utf8"),
-  ) as { clientCode: number; fieldExperts: FieldExpertSeed[] };
+  const fileReviewersFile = JSON.parse(
+    readFileSync(join(dataDir, "file-reviewers.json"), "utf8"),
+  ) as { clientCode: number; fileReviewers: FileReviewerSeed[] };
+  const fileMakersFile = JSON.parse(
+    readFileSync(join(dataDir, "file-makers.json"), "utf8"),
+  ) as { clientCode: number; fileMakers: FileMakerSeed[] };
+
+  if (
+    branchesFile.clientCode !== fileReviewersFile.clientCode ||
+    branchesFile.clientCode !== fileMakersFile.clientCode
+  ) {
+    throw new Error("Seed data clientCode mismatch between branch/reviewer/maker files");
+  }

  const defaultPassword =
-    process.env.SEED_FIELD_EXPERT_DEFAULT_PASSWORD ?? "123321";
+    process.env.SEED_PARSIAN_TEHRAN_DEFAULT_PASSWORD ??
+    process.env.SEED_FIELD_EXPERT_DEFAULT_PASSWORD ??
+    "123321";
  const hashedPassword = await hashPassword(defaultPassword);

  await mongoose.connect(mongoUri, {
@@ -204,11 +408,14 @@ async function main() {
    tlsAllowInvalidCertificates:
      process.env.MONGO_TLS_ALLOW_INVALID_CERTS === "true",
  });
+
  const Client = mongoose.model("ClientSeedClient", ClientSchema);
  const Branch = mongoose.model("ClientSeedBranch", BranchSchema);
-  const FieldExpert = mongoose.model("ClientSeedFieldExpert", FieldExpertSchema);
+  const FileReviewer = mongoose.model("ClientSeedFileReviewer", FileReviewerSchema);
+  const FileMaker = mongoose.model("ClientSeedFileMaker", FileMakerSchema);

-  await ensureFieldExpertIndexes(FieldExpert.collection);
+  await ensureUserIndexes(FileReviewer.collection);
+  await ensureUserIndexes(FileMaker.collection);

  const client = await Client.findOne({
    clientCode: branchesFile.clientCode,
@@ -220,7 +427,7 @@ async function main() {
  }
  const clientKey = new Types.ObjectId(String(client._id));

-  const branchIdByCode = new Map<string, Types.ObjectId>();
+  const branchMetaByCode = new Map<string, { _id: Types.ObjectId; name: string }>();
  let branchesCreated = 0;
  let branchesUpdated = 0;

@@ -239,67 +446,45 @@ async function main() {
      phoneNumber: branch.phoneNumber,
      isActive: branch.isActive ?? true,
    };
+
    if (existing) {
      await Branch.updateOne({ _id: existing._id }, { $set: payload });
-      branchIdByCode.set(branch.code, existing._id as Types.ObjectId);
+      branchMetaByCode.set(branch.code, {
+        _id: existing._id as Types.ObjectId,
+        name: branch.name,
+      });
      branchesUpdated++;
    } else {
      const created = await Branch.create(payload);
-      branchIdByCode.set(branch.code, created._id as Types.ObjectId);
+      branchMetaByCode.set(branch.code, {
+        _id: created._id as Types.ObjectId,
+        name: branch.name,
+      });
      branchesCreated++;
    }
  }

-  let expertsCreated = 0;
-  let expertsUpdated = 0;
-  let expertsSkipped = 0;
+  const fileReviewersResult = await upsertRoleUsers({
+    label: "file-reviewer",
+    seeds: fileReviewersFile.fileReviewers,
+    model: FileReviewer,
+    clientKey,
+    hashedPassword,
+    branchMetaByCode,
+    role: "file_reviewer",
+    codeFields: ["ThirdPartyExpertiseClaim", "CarBodyExpertiseClaim"],
+  });

-  for (const expert of expertsFile.fieldExperts) {
-    const branchId = branchIdByCode.get(expert.branchCode);
-    if (!branchId) {
-      console.warn(
-        `Skipping ${expert.nationalCode}: unknown branch ${expert.branchCode}`,
-      );
-      expertsSkipped++;
-      continue;
-    }
-
-    const payload = {
-      firstName: expert.firstName,
-      lastName: expert.lastName,
-      username: expert.nationalCode,
-      nationalCode: expert.nationalCode,
-      clientKey,
-      branchId,
-      password: hashedPassword,
-      mobile: expert.mobile,
-      role: "field_expert",
-      otp: "",
-      expertCode: expert.expertCode,
-    };
-
-    const existing = await FieldExpert.findOne({
-      clientKey,
-      nationalCode: expert.nationalCode,
-    });
-
-    if (existing) {
-      await FieldExpert.updateOne(
-        { _id: existing._id },
-        {
-          $set: {
-            ...payload,
-            // Do not rotate password on re-seed unless explicitly desired.
-            password: existing.password,
-          },
-        },
-      );
-      expertsUpdated++;
-    } else {
-      await FieldExpert.create(payload);
-      expertsCreated++;
-    }
-  }
+  const fileMakersResult = await upsertRoleUsers({
+    label: "file-maker",
+    seeds: fileMakersFile.fileMakers,
+    model: FileMaker,
+    clientKey,
+    hashedPassword,
+    branchMetaByCode,
+    role: "file_maker",
+    codeFields: ["ThirdPartyClaimExpertId", "CarBodyClaimExpertId"],
+  });

  console.log("Parsian Tehran seed completed.");
  console.log({
@@ -307,11 +492,15 @@ async function main() {
    clientKey: String(clientKey),
    branchesCreated,
    branchesUpdated,
-    expertsCreated,
-    expertsUpdated,
-    expertsSkipped,
+    fileReviewersCreated: fileReviewersResult.created,
+    fileReviewersUpdated: fileReviewersResult.updated,
+    fileReviewersSkipped: fileReviewersResult.skipped,
+    fileMakersCreated: fileMakersResult.created,
+    fileMakersUpdated: fileMakersResult.updated,
+    fileMakersSkipped: fileMakersResult.skipped,
    defaultPassword,
-    loginHint: "Use nationalCode + password on POST /actor/login with role field_expert",
+    loginHint:
+      "Use nationalCode + password on POST /actor/login with role file_reviewer or file_maker",
  });

  await mongoose.disconnect();
--- a/src/expert-insurer/expert-insurer.controller.ts
+++ b/src/expert-insurer/expert-insurer.controller.ts
@@ -309,7 +309,7 @@ export class ExpertInsurerController {
  @ApiOperation({
    summary: "Activity timeline for a case",
    description:
-      "Returns a chronological list of all history events for the blame and/or claim associated with the given publicId. Each event has: source, type, timestamp, actor, metadata.",
+      "Returns a chronological list of all history events for the blame and/or claim associated with the given publicId. Each event includes localized `faLabel`, enriched `actor`/`actorName`, the specific `performedBy` role, plus `performedByCategory` and `performedByFaLabel` for UI rendering.",
  })
  async getFileTimeline(@CurrentUser() insurer, @Param("publicId") publicId: string) {
    return await this.expertInsurerService.getFileTimeline(insurer.clientKey, publicId);
--- a/src/expert-insurer/expert-insurer.service.ts
+++ b/src/expert-insurer/expert-insurer.service.ts
@@ -29,6 +29,9 @@ import { ExpertDbService } from "src/users/entities/db-service/expert.db.service
 import { FieldExpertDbService } from "src/users/entities/db-service/field-expert.db.service";
 import { FileMakerDbService } from "src/users/entities/db-service/file-maker.db.service";
 import { FileReviewerDbService } from "src/users/entities/db-service/file-reviewer.db.service";
+import { RegistrarDbService } from "src/users/entities/db-service/registrar.db.service";
+import { CallCenterAgentDbService } from "src/users/entities/db-service/call-center-agent.db.service";
+import { UserDbService } from "src/users/entities/db-service/user.db.service";
 import { ExpertFileActivityDbService } from "src/users/entities/db-service/expert-file-activity.db.service";
 import { ExpertFileActivityType } from "src/users/entities/schema/expert-file-activity.schema";
 import { HashService } from "src/utils/hash/hash.service";
@@ -96,6 +99,9 @@ export class ExpertInsurerService {
    private readonly claimSignDbService: ClaimSignDbService,
    private readonly fileMakerDbService: FileMakerDbService,
    private readonly fileReviewerDbService: FileReviewerDbService,
+    private readonly registrarDbService: RegistrarDbService,
+    private readonly callCenterAgentDbService: CallCenterAgentDbService,
+    private readonly userDbService: UserDbService,
  ) {}

  /**
@@ -2150,18 +2156,308 @@ export class ExpertInsurerService {
    };
  }

+  private static readonly TIMELINE_PERFORMER_FA_LABELS: Record<string, string> = {
+    user: "کاربر",
+    field_expert: "کارشناس میدانی",
+    damage_expert: "کارشناس خسارت",
+    file_maker: "پرونده‌ساز",
+    file_reviewer: "بازبین پرونده",
+    registrar: "ثبت‌کننده",
+    call_center: "اپراتور کال‌سنتر",
+    system: "سیستم",
+    expert: "کارشناس",
+  };
+
  /**
-   * Maps a raw history `actorType` string to either `"user"` or `"expert"`.
-   * - `"user"` → the action was taken by the car-owner / damaged party
-   * - `"expert"` → taken by any expert, system, or back-office actor
-   * - `null` → actorType was absent (unknown)
+   * Returns the most specific actor role recorded in history so the frontend can
+   * distinguish between user/system/back-office/expert actions.
   */
  private static resolveTimelinePerformedBy(
    actorType: string | undefined,
-  ): "user" | "expert" | null {
+  ): string | null {
+    if (!actorType?.trim()) return null;
+    return actorType.trim().toLowerCase();
+  }
+
+  private static resolveTimelinePerformedByCategory(
+    actorType: string | undefined,
+  ): "user" | "expert" | "staff" | "system" | null {
+    const performedBy = ExpertInsurerService.resolveTimelinePerformedBy(actorType);
+    if (!performedBy) return null;
+    if (performedBy === "user") return "user";
+    if (performedBy === "system") return "system";
+    if (
+      performedBy === "field_expert" ||
+      performedBy === "damage_expert" ||
+      performedBy === "expert"
+    ) {
+      return "expert";
+    }
+    return "staff";
+  }
+
+  private static resolveTimelinePerformedByFaLabel(
+    actorType: string | undefined,
+  ): string | null {
+    const performedBy = ExpertInsurerService.resolveTimelinePerformedBy(actorType);
+    if (!performedBy) return null;
+    return (
+      ExpertInsurerService.TIMELINE_PERFORMER_FA_LABELS[performedBy] ??
+      performedBy
+    );
+  }
+
+  private static readonly TIMELINE_PLACEHOLDER_ACTOR_NAMES = new Set([
+    "user",
+    "actor",
+    "expert",
+    "unknown expert",
+    "field_expert",
+    "damage_expert",
+    "file_maker",
+    "file_reviewer",
+    "registrar",
+    "call_center",
+    "system",
+  ]);
+
+  private static getDisplayNameFromRecord(record: any): string | null {
+    if (!record) return null;
+
+    const fullName =
+      typeof record.fullName === "string" ? record.fullName.trim() : "";
+    if (fullName) return fullName;
+
+    const firstName =
+      typeof record.firstName === "string" ? record.firstName.trim() : "";
+    const lastName =
+      typeof record.lastName === "string" ? record.lastName.trim() : "";
+    const combined = [firstName, lastName].filter(Boolean).join(" ").trim();
+    return combined || null;
+  }
+
+  private static isMeaningfulTimelineActorName(name: string | undefined): boolean {
+    const trimmed = typeof name === "string" ? name.trim() : "";
+    if (!trimmed) return false;
+    return !ExpertInsurerService.TIMELINE_PLACEHOLDER_ACTOR_NAMES.has(
+      trimmed.toLowerCase(),
+    );
+  }
+
+  private static resolveBlamePartyName(sourceDoc: any, partyRole?: string): string | null {
+    const parties = Array.isArray(sourceDoc?.parties) ? sourceDoc.parties : [];
+    const normalizedPartyRole =
+      typeof partyRole === "string" ? partyRole.trim().toUpperCase() : "";
+
+    const matchedParty = normalizedPartyRole
+      ? parties.find(
+          (party: any) =>
+            String(party?.role ?? "").trim().toUpperCase() === normalizedPartyRole,
+        )
+      : null;
+
+    const matchedName = matchedParty?.person?.fullName?.trim?.();
+    if (matchedName) return matchedName;
+
+    if (parties.length === 1) {
+      return parties[0]?.person?.fullName?.trim?.() || null;
+    }
+
+    return null;
+  }
+
+  private async resolveTimelineActualActorType(
+    actor: any,
+    cache: Map<string, string | null> = new Map(),
+  ): Promise<string | null> {
+    const rawActorType = ExpertInsurerService.resolveTimelinePerformedBy(
+      actor?.actorType,
+    );
+    const actorId = actor?.actorId ? String(actor.actorId).trim() : "";
+
+    if (!actorId || !Types.ObjectId.isValid(actorId)) {
+      return rawActorType;
+    }
+
+    if (cache.has(actorId)) {
+      return cache.get(actorId) ?? rawActorType ?? null;
+    }
+
+    const objectId = new Types.ObjectId(actorId);
+    const [fileMaker, fileReviewer, registrar, callCenter, fieldExpert, damageExpert, expert, user] = await Promise.all([
+      this.fileMakerDbService.findById(actorId),
+      this.fileReviewerDbService.findById(actorId),
+      this.registrarDbService.findById(actorId),
+      this.callCenterAgentDbService.findById(actorId),
+      this.fieldExpertDbService.findById(actorId),
+      this.damageExpertDbService.findById(actorId),
+      this.expertDbService.findOne({ _id: objectId }),
+      this.userDbService.findOne({ _id: objectId }),
+    ]);
+
+    const resolvedActorType = fileMaker
+      ? "file_maker"
+      : fileReviewer
+        ? "file_reviewer"
+        : registrar
+          ? "registrar"
+          : callCenter
+            ? "call_center"
+            : fieldExpert
+              ? "field_expert"
+              : damageExpert
+                ? "damage_expert"
+                : expert
+                  ? "expert"
+                  : user
+                    ? "user"
+                    : rawActorType;
+
+    cache.set(actorId, resolvedActorType ?? null);
+    return resolvedActorType ?? null;
+  }
+
+  private async resolveTimelineActorNameFromId(
+    actorType: string,
+    actorId: string,
+  ): Promise<string | null> {
+    if (!Types.ObjectId.isValid(actorId)) return null;
+
+    const objectId = new Types.ObjectId(actorId);
+
+    switch (actorType) {
+      case "user": {
+        const user = await this.userDbService.findOne({ _id: objectId });
+        return ExpertInsurerService.getDisplayNameFromRecord(user);
+      }
+      case "field_expert": {
+        const [fieldExpert, expert] = await Promise.all([
+          this.fieldExpertDbService.findById(actorId),
+          this.expertDbService.findOne({ _id: objectId }),
+        ]);
+        return (
+          ExpertInsurerService.getDisplayNameFromRecord(fieldExpert) ??
+          ExpertInsurerService.getDisplayNameFromRecord(expert)
+        );
+      }
+      case "damage_expert": {
+        const [damageExpert, expert] = await Promise.all([
+          this.damageExpertDbService.findById(actorId),
+          this.expertDbService.findOne({ _id: objectId }),
+        ]);
+        return (
+          ExpertInsurerService.getDisplayNameFromRecord(damageExpert) ??
+          ExpertInsurerService.getDisplayNameFromRecord(expert)
+        );
+      }
+      case "file_maker": {
+        const fileMaker = await this.fileMakerDbService.findById(actorId);
+        return ExpertInsurerService.getDisplayNameFromRecord(fileMaker);
+      }
+      case "file_reviewer": {
+        const [fileReviewer, expert] = await Promise.all([
+          this.fileReviewerDbService.findById(actorId),
+          this.expertDbService.findOne({ _id: objectId }),
+        ]);
+        return (
+          ExpertInsurerService.getDisplayNameFromRecord(fileReviewer) ??
+          ExpertInsurerService.getDisplayNameFromRecord(expert)
+        );
+      }
+      case "registrar": {
+        const registrar = await this.registrarDbService.findById(actorId);
+        return ExpertInsurerService.getDisplayNameFromRecord(registrar);
+      }
+      case "call_center": {
+        const agent = await this.callCenterAgentDbService.findById(actorId);
+        return ExpertInsurerService.getDisplayNameFromRecord(agent);
+      }
+      case "expert": {
+        const expert = await this.expertDbService.findOne({ _id: objectId });
+        return ExpertInsurerService.getDisplayNameFromRecord(expert);
+      }
+      default:
+        return null;
+    }
+  }
+
+  private buildTimelineActor(
+    actor: any,
+    actorName: string | null,
+    actorType: string | null,
+  ): { actorId?: string; actorName?: string; actorType?: string } | null {
+    const actorId = actor?.actorId ? String(actor.actorId).trim() : "";
+
+    if (!actorType && !actorId && !actorName) return null;
+
+    return {
+      ...(actorId ? { actorId } : {}),
+      ...(actorName ? { actorName } : {}),
+      ...(actorType ? { actorType } : {}),
+    };
+  }
+
+  private async resolveTimelineActorName(
+    actor: any,
+    actorType: string | null,
+    sourceDoc?: any,
+    event?: any,
+    cache: Map<string, string | null> = new Map(),
+  ): Promise<string | null> {
+    const explicitName =
+      typeof actor?.actorName === "string" ? actor.actorName.trim() : "";
+    if (ExpertInsurerService.isMeaningfulTimelineActorName(explicitName)) {
+      return explicitName;
+    }
+
    if (!actorType) return null;
-    if (actorType === "user") return "user";
-    return "expert";
+
+    if (actorType === "system") {
+      return ExpertInsurerService.resolveTimelinePerformedByFaLabel(actorType);
+    }
+
+    if (actorType === "user") {
+      const ownerName = sourceDoc?.owner?.fullName?.trim?.();
+      if (ownerName) return ownerName;
+
+      const blamePartyName = ExpertInsurerService.resolveBlamePartyName(
+        sourceDoc,
+        event?.metadata?.partyRole,
+      );
+      if (blamePartyName) return blamePartyName;
+    }
+
+    const actorId = actor?.actorId ? String(actor.actorId).trim() : "";
+    if (actorId) {
+      const cacheKey = `${actorType}:${actorId}`;
+      if (cache.has(cacheKey)) {
+        return cache.get(cacheKey) ?? null;
+      }
+
+      let resolvedName = await this.resolveTimelineActorNameFromId(
+        actorType,
+        actorId,
+      );
+
+      if (!resolvedName && actorType === "user") {
+        resolvedName =
+          sourceDoc?.owner?.fullName?.trim?.() ??
+          ExpertInsurerService.resolveBlamePartyName(
+            sourceDoc,
+            event?.metadata?.partyRole,
+          );
+      }
+
+      if (!resolvedName) {
+        resolvedName =
+          ExpertInsurerService.resolveTimelinePerformedByFaLabel(actorType);
+      }
+
+      cache.set(cacheKey, resolvedName ?? null);
+      return resolvedName ?? null;
+    }
+
+    return ExpertInsurerService.resolveTimelinePerformedByFaLabel(actorType);
  }

  async getFileTimeline(
@@ -2190,6 +2486,8 @@ export class ExpertInsurerService {
    }

    const events: object[] = [];
+    const actorNameCache = new Map<string, string | null>();
+    const actorTypeCache = new Map<string, string | null>();

    if (blame) {
      const blameDoc = await this.blameRequestDbService.findById(
@@ -2197,13 +2495,29 @@ export class ExpertInsurerService {
      );
      const blameHistory: any[] = (blameDoc as any)?.history ?? [];
      for (const ev of blameHistory) {
+        const performedBy = await this.resolveTimelineActualActorType(
+          ev.actor,
+          actorTypeCache,
+        );
+        const actorName = await this.resolveTimelineActorName(
+          ev.actor,
+          performedBy,
+          blameDoc,
+          ev,
+          actorNameCache,
+        );
        events.push({
          source: "blame",
          type: ev.type,
          faLabel: getEventFaLabel(ev),
          timestamp: ev.timestamp,
-          actor: ev.actor ?? null,
-          performedBy: ExpertInsurerService.resolveTimelinePerformedBy(ev.actor?.actorType),
+          actor: this.buildTimelineActor(ev.actor, actorName, performedBy),
+          actorName,
+          performedBy,
+          performedByCategory:
+            ExpertInsurerService.resolveTimelinePerformedByCategory(performedBy),
+          performedByFaLabel:
+            ExpertInsurerService.resolveTimelinePerformedByFaLabel(performedBy),
          metadata: ev.metadata ?? null,
        });
      }
@@ -2213,17 +2527,34 @@ export class ExpertInsurerService {
      const claimId = String((claim as any)._id);
      const rows = (await this.claimCaseDbService.find(
        { _id: new Types.ObjectId(claimId) },
-        { lean: true, select: "history createdAt" },
+        { lean: true, select: "history createdAt owner" },
      )) as Record<string, unknown>[];
-      const claimHistory: any[] = (rows[0] as any)?.history ?? [];
+      const claimDoc = rows[0] as any;
+      const claimHistory: any[] = claimDoc?.history ?? [];
      for (const ev of claimHistory) {
+        const performedBy = await this.resolveTimelineActualActorType(
+          ev.actor,
+          actorTypeCache,
+        );
+        const actorName = await this.resolveTimelineActorName(
+          ev.actor,
+          performedBy,
+          claimDoc,
+          ev,
+          actorNameCache,
+        );
        events.push({
          source: "claim",
          type: ev.type,
          faLabel: getEventFaLabel(ev),
          timestamp: ev.timestamp,
-          actor: ev.actor ?? null,
-          performedBy: ExpertInsurerService.resolveTimelinePerformedBy(ev.actor?.actorType),
+          actor: this.buildTimelineActor(ev.actor, actorName, performedBy),
+          actorName,
+          performedBy,
+          performedByCategory:
+            ExpertInsurerService.resolveTimelinePerformedByCategory(performedBy),
+          performedByFaLabel:
+            ExpertInsurerService.resolveTimelinePerformedByFaLabel(performedBy),
          metadata: ev.metadata ?? null,
        });
      }
--- a/src/expert-insurer/helper/timeline-fa-labels.ts
+++ b/src/expert-insurer/helper/timeline-fa-labels.ts
@@ -19,9 +19,11 @@ export const EVENT_TYPE_FA_LABELS: Record<string, string> = {
  // File creation
  FILE_CREATED_BY_REGISTRAR: "پرونده توسط ثبت‌کننده ایجاد شد",
  FILE_CREATED_BY_FIELD_EXPERT: "پرونده توسط کارشناس میدانی ایجاد شد",
+  FILE_CREATED_BY_CALL_CENTER: "پرونده توسط اپراتور کال‌سنتر ایجاد شد",

  // Expert link / OTP flow
  LINK_SENT: "لینک ارسال شد",
+  CALL_CENTER_LINK_SENT: "لینک توسط اپراتور کال‌سنتر ارسال شد",
  PARTY_OTP_SENT: "کد تأیید ارسال شد",
  PARTY_OTP_VERIFIED: "کد تأیید تأیید شد",
  PARTY_OTPS_VERIFIED: "کدهای تأیید هر دو طرف تأیید شدند",
@@ -30,6 +32,7 @@ export const EVENT_TYPE_FA_LABELS: Record<string, string> = {

  // Confession / accident type
  FIRST_BLAME_CONFESSION_SUBMITTED: "اقرار اولیه طرف اول ثبت شد",
+  CALL_CENTER_INQUIRY_COMPLETED: "استعلام کال‌سنتر تکمیل شد",
  CAR_BODY_ACCIDENT_TYPE_SUBMITTED: "نوع تصادف بدنه خودرو ثبت شد",
  AUTO_ADVANCED_TO_CAR_BODY_FORM: "پیشرفت خودکار به فرم بدنه خودرو",
  AUTO_CONFESSION_SKIPPED: "مرحله اقرار به‌صورت خودکار رد شد",
@@ -41,6 +44,7 @@ export const EVENT_TYPE_FA_LABELS: Record<string, string> = {
  SECOND_PARTY_INVITED: "طرف دوم دعوت شد",

  // Accident fields / expert in-person completion
+  ACCIDENT_FIELDS_SAVED: "اطلاعات تصادف ثبت شد",
  ACCIDENT_FIELDS_SAVED_ADVANCED_TO_SIGNATURES:
    "اطلاعات تصادف ذخیره و به مرحله امضاها پیشرفت شد",
  EXPERT_COMPLETED_CAR_BODY_FORM_V2: "کارشناس فرم بدنه خودرو را تکمیل کرد",
@@ -72,12 +76,15 @@ export const EVENT_TYPE_FA_LABELS: Record<string, string> = {
  V3_PARTY_VOICE_UPLOADED: "صدای طرف بارگذاری شد",
  V3_PARTY_LOCATION_SAVED: "موقعیت مکانی طرف ذخیره شد",
  V3_PARTY_DESCRIPTION_SAVED: "توضیحات طرف ذخیره شد",
+  V4_PARTY_DESCRIPTION_SAVED: "توضیحات طرف ذخیره شد",
  V3_CAR_BODY_ACCIDENT_TYPE_SAVED: "نوع تصادف بدنه خودرو ذخیره شد",

  // V5 blame steps
  V5_BLAME_ACCIDENT_VIDEO_UPLOADED: "ویدیوی تصادف (نسخه ۵) بارگذاری شد",
  V5_FILE_MAKER_APPROVED: "پرونده‌ساز پرونده را تأیید کرد",
  V5_FILE_MAKER_REJECTED: "پرونده‌ساز پرونده را رد کرد",
+  V5_FILE_MAKER_REJECTED_BLAME_RESET:
+    "پرونده‌ساز پرونده را رد کرد و پرونده به مرحله قبل بازگردانده شد",

  // ---------------------------------------------------------------------------
  // Claim-phase events  (recorded on ClaimCase.history)
@@ -102,6 +109,8 @@ export const EVENT_TYPE_FA_LABELS: Record<string, string> = {
  // Documents & media
  DOCUMENT_UPLOADED: "مدرک بارگذاری شد",
  VIDEO_CAPTURE_UPLOADED: "تصویر ویدیویی بارگذاری شد",
+  PART_CAPTURED: "تصویر قطعه آسیب‌دیده بارگذاری شد",
+  ANGLE_CAPTURED: "تصویر زاویه خودرو بارگذاری شد",
  ALL_FACTORS_UPLOADED_PENDING_VALIDATION:
    "تمام فاکتورها بارگذاری شدند و در انتظار تأیید هستند",

--- a/src/request-management/request-management.service.ts
+++ b/src/request-management/request-management.service.ts
@@ -135,6 +135,26 @@ export class RequestManagementService {
    throw new BadRequestException(`Step ${stepKey} is not a party-scoped step`);
  }

+  private resolveBlameHistoryActorType(actor: any): string {
+    switch (actor?.role) {
+      case RoleEnum.FILE_MAKER:
+        return "file_maker";
+      case RoleEnum.FILE_REVIEWER:
+        return "file_reviewer";
+      case RoleEnum.REGISTRAR:
+        return "registrar";
+      case RoleEnum.CALL_CENTER:
+        return "call_center";
+      case RoleEnum.DAMAGE_EXPERT:
+        return "damage_expert";
+      case RoleEnum.EXPERT:
+        return "expert";
+      case RoleEnum.FIELD_EXPERT:
+      default:
+        return "field_expert";
+    }
+  }
+
  /**
   * Reverse map: Fanavaran/Tejarat numeric letter code → Persian plate letter.
   * Tejarat inquiry stores Plk2 as a numeric code (e.g. 12 → "م", 5 → "د").
@@ -4992,7 +5012,7 @@ export class RequestManagementService {
      actor: {
        actorId: expertId,
        actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(expert),
      },
      metadata: { creationMethod: dto.creationMethod, type: dto.type },
    });
@@ -5093,7 +5113,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(expert.sub),
        actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(expert),
      },
      metadata: { sentTo, template: "yara-field-expert-link" },
    });
@@ -5279,8 +5299,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(expert.sub),
        actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-        actorType:
-          expert?.role === RoleEnum.REGISTRAR ? "registrar" : "field_expert",
+        actorType: this.resolveBlameHistoryActorType(expert),
      },
      metadata: {
        firstPartyVerified: true,
@@ -5375,7 +5394,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(actor.sub),
        actorName: `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(actor),
      },
      metadata: { phoneNumber: phone },
    } as any);
@@ -5516,7 +5535,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(actor.sub),
        actorName: `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(actor),
      },
      metadata: { partyRole: role, phoneNumber: phone },
    } as any);
@@ -5558,8 +5577,7 @@ export class RequestManagementService {
            actorId: new Types.ObjectId(actor.sub),
            actorName:
              `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
-            actorType:
-              actor?.role === RoleEnum.REGISTRAR ? "registrar" : "field_expert",
+            actorType: this.resolveBlameHistoryActorType(actor),
          },
          metadata: { advancedTo: WorkflowStep.CAR_BODY_ACCIDENT_TYPE },
        } as any);
@@ -5593,10 +5611,8 @@ export class RequestManagementService {
          type: "AUTO_CONFESSION_SKIPPED",
          actor: {
            actorId: new Types.ObjectId(actor.sub),
-            actorName:
-              `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
-            actorType:
-              actor?.role === RoleEnum.REGISTRAR ? "registrar" : "field_expert",
+            actorName: `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
+            actorType: this.resolveBlameHistoryActorType(actor),
          },
          metadata: {
            reason:
@@ -5621,9 +5637,9 @@ export class RequestManagementService {
        type: "SECOND_PARTY_OTP_VERIFIED_ADVANCED",
        actor: {
          actorId: new Types.ObjectId(actor.sub),
-          actorName: `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
-          actorType:
-            actor?.role === RoleEnum.REGISTRAR ? "registrar" : "field_expert",
+          actorName:
+            `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
+          actorType: this.resolveBlameHistoryActorType(actor),
        },
        metadata: {
          phoneNumber: phone,
@@ -6383,7 +6399,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(expert.sub),
        actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(expert),
      },
      metadata: {},
    } as any);
@@ -6589,7 +6605,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(expert.sub),
        actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(expert),
      },
      metadata: { guiltyPartyPhoneNumber: formData.guiltyPartyPhoneNumber },
    } as any);
@@ -6653,8 +6669,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(expert.sub),
        actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-        actorType:
-          expert?.role === RoleEnum.REGISTRAR ? "registrar" : "field_expert",
+        actorType: this.resolveBlameHistoryActorType(expert),
      },
      metadata: {
        hasLocation: true,
@@ -6714,7 +6729,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(expert.sub),
        actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(expert),
      },
      metadata: { videoId: firstParty.evidence.videoId },
    } as any);
@@ -6771,7 +6786,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(expert.sub),
        actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(expert),
      },
      metadata: {},
    } as any);
@@ -7001,7 +7016,7 @@ export class RequestManagementService {
          actorId: new Types.ObjectId(String(expert.sub)),
          actorName:
            `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-          actorType: "field_expert",
+          actorType: this.resolveBlameHistoryActorType(expert),
        },
        metadata: {
          accidentWay: fields.accidentWay,
@@ -9065,7 +9080,7 @@ export class RequestManagementService {
            actorId: new Types.ObjectId(actor.sub),
            actorName:
              `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
-            actorType: "field_expert",
+            actorType: this.resolveBlameHistoryActorType(actor),
          },
          timestamp: new Date(),
          metadata: {
@@ -9904,7 +9919,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(expert.sub),
        actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(expert),
      },
      metadata: { partyRole, accepted: isAccept },
    } as any);
@@ -9971,7 +9986,7 @@ export class RequestManagementService {
        actor: {
          actorId: new Types.ObjectId(String(expert.sub)),
          actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-          actorType: "field_expert",
+          actorType: this.resolveBlameHistoryActorType(expert),
        },
        metadata: { accidentWay: fields.accidentWay },
      } as any);
@@ -10089,11 +10104,11 @@ export class RequestManagementService {

    if (!Array.isArray(req.history)) req.history = [];
    req.history.push({
-      type: "V3_BLAME_ACCIDENT_VIDEO_UPLOADED",
+      type: "V5_BLAME_ACCIDENT_VIDEO_UPLOADED",
      actor: {
        actorId: new Types.ObjectId(expert.sub),
        actorName: `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(expert),
      },
      metadata: { videoId: videoId ?? null },
    } as any);
@@ -10118,7 +10133,7 @@ export class RequestManagementService {
            actorId: new Types.ObjectId(expert.sub),
            actorName:
              `${expert.firstName || ""} ${expert.lastName || ""}`.trim(),
-            actorType: "field_expert",
+            actorType: this.resolveBlameHistoryActorType(expert),
          },
          timestamp: new Date(),
          metadata: {
@@ -10232,7 +10247,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(actor.sub),
        actorName: `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(actor),
      },
      metadata: { partyRole: role, voiceId: String((voiceDoc as any)._id) },
    } as any);
@@ -10275,7 +10290,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(actor.sub),
        actorName: `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(actor),
      },
      metadata: { partyRole: role, location: body },
    } as any);
@@ -10309,7 +10324,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(actor.sub),
        actorName: `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(actor),
      },
      metadata: { partyRole: role },
    } as any);
@@ -10369,7 +10384,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(actor.sub),
        actorName: `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(actor),
      },
      metadata: {
        partyRole: role,
@@ -10425,7 +10440,7 @@ export class RequestManagementService {
      actor: {
        actorId: new Types.ObjectId(actor.sub),
        actorName: `${actor.firstName || ""} ${actor.lastName || ""}`.trim(),
-        actorType: "field_expert",
+        actorType: this.resolveBlameHistoryActorType(actor),
      },
      metadata: { car: body.car, object: body.object },
    } as any);
--- a/src/users/entities/schema/file-maker.schema.ts
+++ b/src/users/entities/schema/file-maker.schema.ts
@@ -2,6 +2,19 @@ import { Prop, Schema, SchemaFactory } from "@nestjs/mongoose";
 import { Types } from "mongoose";
 import { RoleEnum } from "src/Types&Enums/role.enum";

+@Schema({ _id: false, versionKey: false })
+export class FileMakerLocationModel {
+  @Prop({ type: String, required: true })
+  id: string;
+
+  @Prop({ type: String, required: true })
+  name: string;
+}
+
+export const FileMakerLocationDbSchema = SchemaFactory.createForClass(
+  FileMakerLocationModel,
+);
+
@Schema({
  collection: "file-maker",
  versionKey: false,
@@ -31,6 +44,9 @@ export class FileMakerModel {
  @Prop({ type: Types.ObjectId, index: true })
  branchId?: Types.ObjectId;

+  @Prop({ type: [FileMakerLocationDbSchema], default: [] })
+  locations?: FileMakerLocationModel[];
+
  @Prop({ required: true })
  password: string;

@@ -49,6 +65,12 @@ export class FileMakerModel {
  @Prop({ type: "string", required: false })
  expertCode?: string;

+  @Prop({ type: String, required: false })
+  ThirdPartyClaimExpertId?: string;
+
+  @Prop({ type: String, required: false })
+  CarBodyClaimExpertId?: string;
+
  createdAt: Date;
 }

--- a/src/users/entities/schema/file-reviewer.schema.ts
+++ b/src/users/entities/schema/file-reviewer.schema.ts
@@ -2,6 +2,19 @@ import { Prop, Schema, SchemaFactory } from "@nestjs/mongoose";
 import { Types } from "mongoose";
 import { RoleEnum } from "src/Types&Enums/role.enum";

+@Schema({ _id: false, versionKey: false })
+export class FileReviewerLocationModel {
+  @Prop({ type: String, required: true })
+  id: string;
+
+  @Prop({ type: String, required: true })
+  name: string;
+}
+
+export const FileReviewerLocationDbSchema = SchemaFactory.createForClass(
+  FileReviewerLocationModel,
+);
+
@Schema({
  collection: "file-reviewer",
  versionKey: false,
@@ -31,6 +44,9 @@ export class FileReviewerModel {
  @Prop({ type: Types.ObjectId, index: true })
  branchId?: Types.ObjectId;

+  @Prop({ type: [FileReviewerLocationDbSchema], default: [] })
+  locations?: FileReviewerLocationModel[];
+
  @Prop({ required: true })
  password: string;

@@ -49,6 +65,12 @@ export class FileReviewerModel {
  @Prop({ type: "string", required: false })
  expertCode?: string;

+  @Prop({ type: String, required: false })
+  ThirdPartyExpertiseClaim?: string;
+
+  @Prop({ type: String, required: false })
+  CarBodyExpertiseClaim?: string;
+
  createdAt: Date;
 }