diff --git a/src/fanavaran/fanavaran-lookup.service.ts b/src/fanavaran/fanavaran-lookup.service.ts
index a6e6263..fad58c3 100644
--- a/src/fanavaran/fanavaran-lookup.service.ts
+++ b/src/fanavaran/fanavaran-lookup.service.ts
@@ -291,9 +291,10 @@ export class FanavaranLookupService {
   async customerById(
     clientKey: FanavaranClientKey,
     customerId: number,
+    options?: { contractIdOverride?: string },
   ): Promise<unknown> {
     const url = `${FANAVARAN_LOOKUP_BASE_URL}/common/customers/${customerId}`;
-    return this.fetchFromFanavaran(clientKey, url);
+    return this.fetchFromFanavaran(clientKey, url, options);
   }
 
   async inquiryByUniqueIdentifier(
diff --git a/src/lookups/fanavaran-last-car-policy.spec.ts b/src/lookups/fanavaran-last-car-policy.spec.ts
index cbeded5..57d2866 100644
--- a/src/lookups/fanavaran-last-car-policy.spec.ts
+++ b/src/lookups/fanavaran-last-car-policy.spec.ts
@@ -1,9 +1,12 @@
 import {
   filterPoliciesByLine,
+  insuranceLineLabel,
   parseLastCarPolicyInput,
   pickVehicleId,
+  plaqueLetterFromMiddleCode,
   plaqueMatchesVehicle,
   selectLastAmongCarMatches,
+  toAppPlaque,
   vehicleMatchesCar,
 } from "./fanavaran-last-car-policy";
 
@@ -40,6 +43,28 @@ describe("fanavaran last car policy", () => {
     });
   });
 
+  it("maps insurance line ids to CAR_BODY and THIRD_PARTY", () => {
+    expect(insuranceLineLabel(4)).toBe("CAR_BODY");
+    expect(insuranceLineLabel(5)).toBe("THIRD_PARTY");
+  });
+
+  it("converts PlaqueMiddleCodeId 5 to د and builds app plaque parts", () => {
+    expect(plaqueLetterFromMiddleCode(5)).toBe("د");
+    expect(
+      toAppPlaque({
+        PlaqueLeftNo: "29",
+        PlaqueMiddleCodeId: 5,
+        PlaqueRightNo: "782",
+        PlaqueSerial: "60",
+      }),
+    ).toEqual({
+      leftTwoDigits: "29",
+      serialLetter: "د",
+      threeDigits: "782",
+      rightTwoDigits: "60",
+    });
+  });
+
   it("keeps only the requested insurance line", () => {
     const rows = filterPoliciesByLine(
       [
diff --git a/src/lookups/fanavaran-last-car-policy.ts b/src/lookups/fanavaran-last-car-policy.ts
index 74d6707..c69eab8 100644
--- a/src/lookups/fanavaran-last-car-policy.ts
+++ b/src/lookups/fanavaran-last-car-policy.ts
@@ -94,6 +94,52 @@ export function insuranceLineIdForProduct(
     : FANAVARAN_THIRD_PARTY_LINE_ID;
 }
 
+export function insuranceLineLabel(
+  insuranceLineId: number,
+): "CAR_BODY" | "THIRD_PARTY" | null {
+  if (insuranceLineId === FANAVARAN_CAR_BODY_LINE_ID) return "CAR_BODY";
+  if (insuranceLineId === FANAVARAN_THIRD_PARTY_LINE_ID) return "THIRD_PARTY";
+  return null;
+}
+
+export function plaqueLetterFromMiddleCode(code: unknown): string | null {
+  const id = parseFanavaranId(code);
+  if (id === null) return null;
+  const found = Object.entries(FANAVARAN_PLATE_LETTER_CODE).find(
+    ([, value]) => value === id,
+  );
+  return found?.[0] ?? null;
+}
+
+export type AppPlaque = {
+  leftTwoDigits: string;
+  serialLetter: string;
+  threeDigits: string;
+  rightTwoDigits: string;
+};
+
+export function toAppPlaque(
+  vehicle: Record<string, unknown> | null,
+): AppPlaque | null {
+  if (!vehicle) return null;
+  const leftTwoDigits = normalizePlaquePart(
+    vehicle.PlaqueLeftNo ?? vehicle.plaqueLeftNo,
+  );
+  const threeDigits = normalizePlaquePart(
+    vehicle.PlaqueRightNo ?? vehicle.plaqueRightNo,
+  );
+  const rightTwoDigits = normalizePlaquePart(
+    vehicle.PlaqueSerial ?? vehicle.plaqueSerial,
+  );
+  const serialLetter = plaqueLetterFromMiddleCode(
+    vehicle.PlaqueMiddleCodeId ?? vehicle.plaqueMiddleCodeId,
+  );
+  if (!leftTwoDigits || !serialLetter || !threeDigits || !rightTwoDigits) {
+    return null;
+  }
+  return { leftTwoDigits, serialLetter, threeDigits, rightTwoDigits };
+}
+
 export function toEnglishDigits(value: unknown): string {
   return String(value ?? "")
     .split("")
diff --git a/src/lookups/lookups.service.last-car-policy.spec.ts b/src/lookups/lookups.service.last-car-policy.spec.ts
index 5ee56e9..e407d27 100644
--- a/src/lookups/lookups.service.last-car-policy.spec.ts
+++ b/src/lookups/lookups.service.last-car-policy.spec.ts
@@ -58,6 +58,7 @@ describe("LookupsService.findLastProcessedCarPolicy", () => {
         }),
       ),
       getRemoteLookup: jest.fn().mockResolvedValue([]),
+      customerById: jest.fn().mockResolvedValue(null),
     };
 
     const service = createService(lookup);
@@ -68,10 +69,15 @@ describe("LookupsService.findLastProcessedCarPolicy", () => {
 
     expect(result.policyId).toBe(20);
     expect(result.product).toBe("third-party");
+    expect(result.insuranceLine).toBe("THIRD_PARTY");
     expect(result.insuranceLineId).toBe(5);
     expect(result.vehicle).toEqual({
       Id: 500,
       VIN: "IRNKAEK4150012345",
+      color: null,
+      vehicleKind: null,
+      used: null,
+      plaque: null,
     });
     expect(lookup.thirdPartyPolicyById).toHaveBeenCalled();
     expect(lookup.myPolicies.mock.calls[0][2]).toBe(5);
@@ -103,6 +109,7 @@ describe("LookupsService.findLastProcessedCarPolicy", () => {
         PlaqueSerial: "67",
       }),
       getRemoteLookup: jest.fn().mockResolvedValue([]),
+      customerById: jest.fn().mockResolvedValue(null),
     };
 
     const service = createService(lookup);
@@ -116,6 +123,13 @@ describe("LookupsService.findLastProcessedCarPolicy", () => {
 
     expect(result.policyId).toBe(44);
     expect(result.product).toBe("car-body");
+    expect(result.insuranceLine).toBe("CAR_BODY");
+    expect(result.vehicle?.plaque).toEqual({
+      leftTwoDigits: "12",
+      serialLetter: "ب",
+      threeDigits: "345",
+      rightTwoDigits: "67",
+    });
     expect(lookup.bodyPolicyById).toHaveBeenCalled();
     expect(lookup.thirdPartyPolicyById).not.toHaveBeenCalled();
     expect(lookup.inquiryByVin).not.toHaveBeenCalled();
@@ -147,6 +161,7 @@ describe("LookupsService.findLastProcessedCarPolicy", () => {
         ChassisNo: "RDE07024",
       }),
       getRemoteLookup: jest.fn().mockResolvedValue([]),
+      customerById: jest.fn().mockResolvedValue(null),
     };
 
     const service = createService(lookup);
diff --git a/src/lookups/lookups.service.ts b/src/lookups/lookups.service.ts
index 0ae83d3..35e0eb0 100644
--- a/src/lookups/lookups.service.ts
+++ b/src/lookups/lookups.service.ts
@@ -19,11 +19,13 @@ import {
   asObjectRecord,
   filterPoliciesByLine,
   insuranceLineIdForProduct,
+  insuranceLineLabel,
   parseFanavaranId,
   parseLastCarPolicyInput,
   pickVehicleId,
   selectLastAmongCarMatches,
   sortPoliciesNewestEndDateFirst,
+  toAppPlaque,
   vehicleMatchesCar,
   type FanavaranCarPolicyProduct,
   type HydratedFanavaranCarPolicy,
@@ -203,9 +205,11 @@ export class LookupsService {
     },
   ): Promise<{
     product: FanavaranCarPolicyProduct;
+    insuranceLine: "CAR_BODY" | "THIRD_PARTY" | null;
     insuranceLineId: number;
     policyId: number;
     policy: any;
+    customer: Record<string, unknown> | null;
     vehicle: Record<string, unknown> | null;
   }> {
     const parsed = parseLastCarPolicyInput(query);
@@ -355,10 +359,77 @@ export class LookupsService {
 
     return {
       product,
+      insuranceLine: insuranceLineLabel(insuranceLineId),
       insuranceLineId,
       policyId: selected.policyId,
       policy: await this.mapPolicyDetails(selected.policy),
-      vehicle: selected.vehicle,
+      customer: await this.fetchCustomer(
+        clientKey,
+        parseFanavaranId(selected.policy.CustomerId),
+        requestOptions,
+      ),
+      vehicle: await this.enrichVehicle(selected.vehicle),
+    };
+  }
+
+  private async fetchCustomer(
+    clientKey: ReturnType<LookupsService["activeClientKey"]>,
+    customerId: number | null,
+    requestOptions: { contractIdOverride?: string },
+  ): Promise<Record<string, unknown> | null> {
+    if (customerId === null) return null;
+    try {
+      return asObjectRecord(
+        await this.fanavaranLookupService.customerById(
+          clientKey,
+          customerId,
+          requestOptions,
+        ),
+      );
+    } catch (error) {
+      this.logger.warn(
+        `Customer GET failed for CustomerId=${customerId}: ${
+          error instanceof Error ? error.message : error
+        }`,
+      );
+      return null;
+    }
+  }
+
+  private async lookupRowById(
+    lookupName: string,
+    id: number | null,
+  ): Promise<Record<string, unknown> | null> {
+    if (id === null) return null;
+    try {
+      const rows = await this.getClientRemoteLookup(lookupName);
+      if (!Array.isArray(rows)) return null;
+      const match = rows.find(
+        (row) => parseFanavaranId((row as { Id?: unknown })?.Id) === id,
+      );
+      return asObjectRecord(match);
+    } catch (error) {
+      this.logger.warn(
+        `Failed to resolve ${lookupName} id=${id}: ${
+          error instanceof Error ? error.message : error
+        }`,
+      );
+      return null;
+    }
+  }
+
+  private async enrichVehicle(
+    vehicle: Record<string, unknown> | null,
+  ): Promise<Record<string, unknown> | null> {
+    if (!vehicle) return null;
+    const vehicleKindId = parseFanavaranId(vehicle.VehicleKindId);
+    const usedId = parseFanavaranId(vehicle.UsedId);
+    return {
+      ...vehicle,
+      color: null,
+      vehicleKind: await this.lookupRowById("vehicle-kinds", vehicleKindId),
+      used: await this.lookupRowById("vehicle-use-types", usedId),
+      plaque: toAppPlaque(vehicle),
     };
   }