---
last_updated: 2025-07-15
tags: [domain-language, insurance, yara724]
source: import-knowledge
---

# Domain Glossary — Yara724 Insurance Platform

## Core Entities

**Case**
The top-level container for an insurance event. A Case is made up of two subsets: Blame and Claim.
_Avoid_: Incident, Event

**Blame**
The fault/culpability determination within a Case — determining who is at fault in an accident.
_Avoid_: Liability, Fault, Culpability

**Claim**
The financial compensation request within a Case — the policyholder requesting payment for damages. A Claim can only be filed after the Blame determination is complete.
_Avoid_: Request, Payment, Demand

**Policy**
An insurance contract between the insurer and the insured, covering specific vehicles and risks.

## People & Roles

**Expert**
A professional (surveyor/assessor) who reviews Cases — evaluates damage, determines blame, and approves claims. Uses the Expert UI.

**Insured / Customer**
The person or entity holding the policy who files a Claim. Uses the User UI.

**Insurer**
The insurance company that underwrites the Policy and pays out Claims.

**Super Admin**
A role with full system access — can toggle features (queries) on and off, and configure system-wide settings.

**Roles**
Multiple roles with varying access levels. All roles ultimately review the Case file in some capacity — the difference is what actions they can take and what data they see.