docs

Reviewed-on: Yara724/api#335

.gitignore

@@ -186,4 +186,3 @@ dist
 *.sh
 !scripts/fanavaran-flow-test.sh
 !scripts/fanavaran-auth.sh
-*.json

docs/external-api-curls.md

@@ -433,6 +433,23 @@ curl -X POST "$ESG_URL/inquiry/policyByPlate" \
   }'
 ```
 
+### Car By Chassis (Two-Factor VIN Inquiry)
+
+Use the two-factor chassis route when the backend must match both the VIN and
+the resolved third-party policyholder. Do not send `nationalCode` to the
+one-factor `policyByChassis` route.
+
+```sh
+curl -X POST "$ESG_URL/inquiry/carByChassis" \
+  -H "Authorization: Bearer $ESG_ACCESS_TOKEN" \
+  -H "Content-Type: application/json" \
+  -H "Accept: application/json" \
+  --data '{
+    "nationalCode": "0012345678",
+    "chassisNo": "NAAR03HFFRDE07024"
+  }'
+```
+
 ### Person Inquiry
 
 ESG expects Jalali birth date, normalized as `YYYY-MM-DD`.

docs/external-integrations-reference.fa.html

@@ -161,7 +161,7 @@
                     <ul>
                         <li>درخواست همیشه با پلاک فعلی ارسال‌شده و بیمه‌گذار نهایی همان نوع بیمه انجام می‌شود. متادیتای انتقال اخیر هیچ استعلامی برای پلاک یا بیمه‌گذار قبلی ایجاد نمی‌کند.</li>
                         <li>۱. بررسی داده‌های آفلاین (MongoDB) — اگر داده مطابق یافت شد، آن را برگردانده و تمام HTTP را رد کن.</li>
-                        <li>۲. اگر <code>CLIENT_ID=8</code> (تنانت پارسیان/ESG) → مسیریابی به <strong>ESG</strong> <code>/inquiry/policyByPlate</code> یا <code>/inquiry/policyByChassis</code>.</li>
+                        <li>۲. اگر <code>CLIENT_ID=8</code> (تنانت پارسیان/ESG) → برای پلاک به <strong>ESG</strong> <code>/inquiry/policyByPlate</code> و برای VIN/شاسی به مسیر دوعاملی <code>/inquiry/carByChassis</code> مسیریابی می‌شود.</li>
                         <li>۳. در غیر این صورت → مسیریابی به <strong>پرس‌وجوی تجارت</strong> <code>/block-inquiry-tejarat</code> (THIRD_PARTY) یا <code>/block-inquiry-tejarat/badane</code> (CAR_BODY).</li>
                         <li>۴. اگر <code>system_settings.externalApis.sandHubUseLiveApi = false</code> (پیش‌فرض) → پاسخ mock برگردانده شود به جای انجام فراخوانی‌های HTTP.</li>
                     </ul>
@@ -208,7 +208,7 @@
             <div class="card card-blue">
                 <h3>پروتکل ارسال خسارت (۴ مرحله)</h3>
                 <div class="flow-box">
-                    <div class="flow-step"><div class="flow-num">۱</div><div class="flow-text"><strong>خسارت پایه (GEN.03)</strong> — <code>POST /car/third-party-car-financial-claims</code>. داده‌های مالک، راننده، بیمه، وسیله نقلیه و تصادف را ارسال می‌کند. یک <code>claimId</code> و <code>claimNo</code> فناوران برمی‌گرداند. پیامک با هر دو شناسه برای مالک ارسال می‌شود.</div></div>
+                    <div class="flow-step"><div class="flow-num">۱</div><div class="flow-text"><strong>خسارت پایه (GEN.03)</strong> — <code>POST /car/third-party-car-financial-claims</code>. داده‌های مالک، راننده، بیمه، وسیله نقلیه و تصادف را ارسال می‌کند. یک <code>claimId</code> و <code>claimNo</code> فناوران برمی‌گرداند که برای نمایش در پنل ذخیره می‌شوند.</div></div>
                     <div class="flow-step"><div class="flow-num">۲</div><div class="flow-text"><strong>موارد خسارت (GEN.05)</strong> — <code>POST /car/third-party-car-financial-claims/{claimId}/dmg-cases</code>. یک ورودی به ازای هر قطعه آسیب‌دیده با شناسه کامپوننت، شدت و قیمت. سقف: کل ≤ ۵۳،۰۰۰،۰۰۰ تومان.</div></div>
                     <div class="flow-step"><div class="flow-num">۳</div><div class="flow-text"><strong>پیوست‌ها (GEN.07)</strong> — <code>POST /car/third-party-car-financial-claims/{claimId}/files</code>. اسناد، تصاویر car-capture و ویدیوها که با شناسه فایل ارجاع داده شده‌اند.</div></div>
                     <div class="flow-step"><div class="flow-num">۴</div><div class="flow-text"><strong>کارشناسی (GEN.08)</strong> — <code>POST /car/third-party-car-financial-claims/{claimId}/expertise</code>. متادیتای ارزیابی کارشناس (نقش کارشناس، تاریخ، نتیجه). ارسال را نهایی می‌کند.</div></div>
@@ -359,7 +359,7 @@
                 <table>
                     <tr><th style="width:70px">متد</th><th>مسیر</th><th>توضیح</th></tr>
                     <tr><td><span class="method post">POST</span></td><td><code>/inquiry/policyByPlate</code></td><td>جستجوی بیمه‌نامه مبتنی بر پلاک (THIRD_PARTY). بدنه: <code>nationalCode</code>، <code>plk1–plk4</code>. پاسخ قبل از ذخیره به فرمت قدیمی تجارت نگاشت می‌شود.</td></tr>
-                    <tr><td><span class="method post">POST</span></td><td><code>/inquiry/policyByChassis</code></td><td>جایگزین مبتنی بر VIN/شاسی برای پرس‌وجوی پلاک. توسط اندپوینت‌های <code>run-inquiries-vin</code> فراخوانی می‌شود. از جستجوی شاسی ESG استفاده می‌کند (نه مسیر SandHub). بدنه: <code>nationalCode</code>، <code>chassis</code>.</td></tr>
+                    <tr><td><span class="method post">POST</span></td><td><code>/inquiry/carByChassis</code></td><td>جایگزین دوعاملی VIN/شاسی برای استعلام پلاک. توسط اندپوینت‌های <code>run-inquiries-vin</code> فراخوانی می‌شود. بدنه: <code>nationalCode</code>، <code>chassisNo</code>. مسیر تک‌عاملی <code>policyByChassis</code> استفاده نمی‌شود، چون فیلد <code>nationalCode</code> را نمی‌پذیرد.</td></tr>
                     <tr><td><span class="method post">POST</span></td><td><code>/inquiry/person</code></td><td>بررسی هویت شخصی. بدنه: <code>nationalCode</code>، <code>birthDate</code> (جلالی، نه میلادی).</td></tr>
                     <tr><td><span class="method post">POST</span></td><td><code>/inquiry/sheba</code></td><td>اعتبارسنجی شبا / حساب بانکی.</td></tr>
                 </table>
@@ -415,7 +415,7 @@
                     <tr><td><code>token</code> = "تصادف"/"خسارت"، <code>token2</code> = publicId، <code>token3</code> = نام خانوادگی کارشناس</td><td>کارشناس یک فایل تقصیر یا خسارت را قفل می‌کند</td><td><code>yara-expert-lock</code></td></tr>
                     <tr><td><code>token</code> = نوع فایل، <code>token2</code> = publicId، <code>token3</code> = لینک</td><td>کارشناس درخواست ارسال مجدد اسناد می‌دهد</td><td><code>yara-resend-documents</code></td></tr>
                     <tr><td><code>token</code> = نوع فایل، <code>token2</code> = publicId، <code>token3</code> = نام خانوادگی کارشناس، <code>token10</code> = لینک</td><td>طرف مطلع می‌شود که ارزیابی خسارت کارشناس را امضا کند</td><td><code>yara-signature</code></td></tr>
-                    <tr><td><code>token</code> = publicId، <code>token2</code> = claimId فناوران، <code>token3</code> = claimNo فناوران</td><td>ارسال فناوران تأیید شد — با شماره و شناسه خسارت فناوران برای مالک خسارت ارسال می‌شود</td><td><code>yara-fanavaran-claim</code></td></tr>
+                    <tr><td><code>token</code> = publicId، <code>token2</code> = claimId فناوران، <code>token3</code> = claimNo فناوران</td><td>قالب قدیمی نگه‌داری شده است؛ ارسال خودکار پس از آخرین مرحله فناوران غیرفعال است</td><td><code>yara-fanavaran-claim</code></td></tr>
                 </table>
                 <p class="note" style="margin-top:8px;">
                     تمام فراخوانی‌های پیامک fire-and-forget هستند — هرگز throw نمی‌کنند. شکست‌ها log می‌شوند اما جریان اصلی را مسدود نمی‌کنند.

docs/external-integrations-reference.html

@@ -156,7 +156,7 @@
                     <ul>
                         <li>The request always uses the submitted current plate and the resolved policyholder for that policy type. Recent-transfer metadata never triggers a previous-plate or previous-policyholder lookup.</li>
                         <li>1. Check offline-inquiry seeds (MongoDB) — if a matching seed exists, return it and skip all HTTP.</li>
-                        <li>2. If <code>CLIENT_ID=8</code> (Parsian/ESG tenant) → route to <strong>ESG</strong> <code>/inquiry/policyByPlate</code> or <code>/inquiry/policyByChassis</code>.</li>
+                        <li>2. If <code>CLIENT_ID=8</code> (Parsian/ESG tenant) → route to <strong>ESG</strong> <code>/inquiry/policyByPlate</code> for plates or the two-factor <code>/inquiry/carByChassis</code> for VIN/chassis inquiries.</li>
                         <li>3. Otherwise → route to <strong>Tejarat inquiry</strong> <code>/block-inquiry-tejarat</code> (THIRD_PARTY) or <code>/block-inquiry-tejarat/badane</code> (CAR_BODY).</li>
                         <li>4. If <code>system_settings.externalApis.sandHubUseLiveApi = false</code> (default) → return mock response instead of making HTTP calls.</li>
                     </ul>
@@ -204,7 +204,7 @@
             <div class="card card-blue">
                 <h3>Claim submission protocol (4 steps)</h3>
                 <div class="flow-box">
-                    <div class="flow-step"><div class="flow-num">1</div><div class="flow-text"><strong>Base claim (GEN.03)</strong> — <code>POST /car/third-party-car-financial-claims</code>. Sends owner, driver, insurance, vehicle, and accident data. Returns a Fanavaran <code>claimId</code> and <code>claimNo</code>. SMS is sent to the owner with both identifiers.</div></div>
+                    <div class="flow-step"><div class="flow-num">1</div><div class="flow-text"><strong>Base claim (GEN.03)</strong> — <code>POST /car/third-party-car-financial-claims</code>. Sends owner, driver, insurance, vehicle, and accident data. Returns a Fanavaran <code>claimId</code> and <code>claimNo</code>, which are persisted for panel display.</div></div>
                     <div class="flow-step"><div class="flow-num">2</div><div class="flow-text"><strong>Damage cases (GEN.05)</strong> — <code>POST /car/third-party-car-financial-claims/{claimId}/dmg-cases</code>. One entry per damaged part with component ID, severity, and price. Cap: total ≤ 53 000 000 Toman.</div></div>
                     <div class="flow-step"><div class="flow-num">3</div><div class="flow-text"><strong>Attachments (GEN.07)</strong> — <code>POST /car/third-party-car-financial-claims/{claimId}/files</code>. Documents, car-capture images, and videos referenced by file ID.</div></div>
                     <div class="flow-step"><div class="flow-num">4</div><div class="flow-text"><strong>Expertise (GEN.08)</strong> — <code>POST /car/third-party-car-financial-claims/{claimId}/expertise</code>. Expert assessment metadata (expert role, date, result). Finalises the submission.</div></div>
@@ -356,7 +356,7 @@
                 <table>
                     <tr><th style="width:70px">Method</th><th>Path</th><th>What it does</th></tr>
                     <tr><td><span class="method post">POST</span></td><td><code>/inquiry/policyByPlate</code></td><td>Plate-based policy lookup (THIRD_PARTY). Body: <code>nationalCode</code>, <code>plk1–plk4</code>. Response is mapped to the old Tejarat format before being stored.</td></tr>
-                    <tr><td><span class="method post">POST</span></td><td><code>/inquiry/policyByChassis</code></td><td>VIN/chassis-based alternative to plate inquiry. Called by <code>run-inquiries-vin</code> endpoints. Uses ESG chassis lookup (not the SandHub path). Body: <code>nationalCode</code>, <code>chassis</code>.</td></tr>
+                    <tr><td><span class="method post">POST</span></td><td><code>/inquiry/carByChassis</code></td><td>Two-factor VIN/chassis alternative to the plate inquiry. Called by <code>run-inquiries-vin</code> endpoints. Body: <code>nationalCode</code>, <code>chassisNo</code>. The one-factor <code>policyByChassis</code> route is not used because it rejects <code>nationalCode</code>.</td></tr>
                     <tr><td><span class="method post">POST</span></td><td><code>/inquiry/person</code></td><td>Personal identity check. Body: <code>nationalCode</code>, <code>birthDate</code> (Jalali, NOT Gregorian).</td></tr>
                     <tr><td><span class="method post">POST</span></td><td><code>/inquiry/sheba</code></td><td>Sheba / bank account validation.</td></tr>
                 </table>
@@ -412,7 +412,7 @@
                     <tr><td><code>yara-expert-lock</code></td><td>Expert locks a blame or claim file</td><td><code>token</code> = "تصادف"/"خسارت", <code>token2</code> = publicId, <code>token3</code> = expert surname</td></tr>
                     <tr><td><code>yara-resend-documents</code></td><td>Expert requests document resend</td><td><code>token</code> = file kind, <code>token2</code> = publicId, <code>token3</code> = link</td></tr>
                     <tr><td><code>yara-signature</code></td><td>Party notified to sign the expert's damage assessment</td><td><code>token</code> = file kind, <code>token2</code> = publicId, <code>token3</code> = expert surname, <code>token10</code> = link</td></tr>
-                    <tr><td><code>yara-fanavaran-claim</code></td><td>Fanavaran submission confirmed — sent to claim owner with Fanavaran claim number and ID</td><td><code>token</code> = publicId, <code>token2</code> = Fanavaran claimId, <code>token3</code> = Fanavaran claimNo</td></tr>
+                    <tr><td><code>yara-fanavaran-claim</code></td><td>Retained legacy template; automatic dispatch after the final Fanavaran stage is disabled</td><td><code>token</code> = publicId, <code>token2</code> = Fanavaran claimId, <code>token3</code> = Fanavaran claimNo</td></tr>
                 </table>
                 <p class="note" style="margin-top:8px;">
                     All SMS calls are fire-and-forget — they never throw. Failures are logged but do not block the main flow.

docs/fanavaran/01-write-apis.md

@@ -1,6 +1,6 @@
 ---
 last_updated: 2026-08-08
-tags: [fanavaran, api, write, gen03, gen07, gen08, gen12]
+tags: [fanavaran, api, write, gen03, gen07, gen08, gen12, gen44]
 source: fanavaran-module-docs
 ---
 
@@ -115,7 +115,8 @@ Full shape: see skill reference sample and `buildFanavaranSubmitPayload` / `appl
 
 ### Validation (YARA)
 
-- Only `THIRD_PARTY` claims (not `CAR_BODY`)
+- `THIRD_PARTY` → `third-party-car-financial-claims`; `CAR_BODY` → `vehicle-hull-claims`
+- Hull skips `dmg-cases` (resource does not exist)
 - `PolicyId` required on submit (`requirePolicyId: true`)
 - Skip if local `claimId` / `claimNo` already set
 - `EstimateAmount` normalized to positive
@@ -215,6 +216,26 @@ After local `SELECT_OUTER_PARTS` — before image upload.
 
 Manual: `POST /v2/fanavaran/{client}/claim-cases/{id}/damage-case/submit`.
 
+If `DriverId` is still missing, submit registers the damaged party with GEN.44 first (see below). Preview only warns.
+
+---
+
+## 4.1 GEN.44 — Other people (unknown person)
+
+Doc: `CMN.GENR.APIH.GEN.44`
+
+| Item | Value |
+|------|-------|
+| نام عملیات | ثبت سایر اشخاص |
+| Endpoint | `POST /Api/BimeApi/v2.0/common/other-people` |
+| Method | `POST` |
+
+Also: `GET/PUT .../common/other-people/{Id}`. Local GET: `GET /lookups/other-people/:personId`.
+
+Used when parties inquiry has no row for the damaged party. Iranian create needs national code + Jalali birth date; Fanavaran fills name/gender from ثبت احوال. Lookup ids: `CityId`, `GenderId`, `IsIranian` (`ans`), `PersonKindId`, `NationalityId`, `MaritalStatus`.
+
+YARA: `registerFanavaranOtherPerson` during damage-case submit. Store `Id` as `driverId` / `otherPersonId`. Best-effort; do not create on preview; do not block the local claim flow.
+
 ---
 
 ## 5. GEN.07 — Attachments
@@ -308,7 +329,7 @@ Requires `claimId` + `dmgCaseId` (soft-ensures earlier stages).
 | `Id` | `claimCases.expertiseId` |
 
 History: `FANAVARAN_EXPERTISE_AUTO_SUBMIT_SUCCEEDED`.  
-SMS owner via `SmsOrchestrationService` (deduped `fanavaranSync.expertise.smsNotifiedAt`).  
+No owner SMS is sent after expertise; the returned identifier is persisted only.
 Proven Parsian: `expertiseId=403144`, `ClaimExpertId=29`.
 
 Manual: `POST /v2/fanavaran/{client}/claim-cases/{id}/expertise/submit`.

docs/fanavaran/02-read-apis-lookups.md

@@ -1,5 +1,5 @@
 ---
-last_updated: 2026-08-09
+last_updated: 2026-09-14
 tags: [fanavaran, api, read, lookups]
 source: fanavaran-module-docs
 ---
@@ -66,6 +66,10 @@ Used when building GEN.12 to resolve `DriverId`.
 
 Prefer cache before live call.
 
+If inquiry returns no person, damage-case **submit** registers them with GEN.44 (`POST /common/other-people`). See [01-write-apis.md](./01-write-apis.md) and the skill reference `other-people.md`. Preview only warns; it does not create.
+
+Local GET: `GET /lookups/inquiry-by-unique-identifier` and `GET /lookups/other-people/:personId`.
+
 ---
 
 ## 3. Remote lookup catalogue
@@ -80,6 +84,7 @@ Base: `https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0`
 | dmg-pay-method | `/car/code-list/dmg-pay-method` | `GET /lookups/dmg-pay-method` | Pay method |
 | driving-licence-types | `/car/base-info/driving-licence-types` | `GET /lookups/driving-licence-types` | Licence type |
 | accident-culprit-type | `/car/code-list/accident-culprit-type` | `GET /lookups/accident-culprit-type` | Culprit type |
+| detection-accident-culprits | `/car/base-info/detection-accident-culprits` | `GET /lookups/detection-accident-culprits` | GEN.03 `AuthorityCulpritId` |
 | inspection-place | `/car/code-list/inspection-place` | `GET /lookups/inspection-place` | GEN.08 |
 | drop-amount-status | `/car/code-list/drop-amount-status` | `GET /lookups/drop-amount-status` | GEN.08 |
 | car-components | `/car/base-info/car-components` | `GET /lookups/car-components` | `DmgSectionId` |
@@ -95,6 +100,12 @@ Base: `https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0`
 | dmg-history-status | `/car/code-list/dmg-case-history-status` | `GET /lookups/dmg-history-status` | GEN.12 |
 | used-place | `/car/code-list/used-place` | `GET /lookups/used-place` | Used place |
 | dmg-business-line | `/car/code-list/dmg-business-line` | `GET /lookups/dmg-business-line` | Business line |
+| gender | `/common/code-list/gender` | `GET /lookups/gender` | GEN.44 `GenderId` |
+| marital-status | `/common/code-list/marital-status` | `GET /lookups/marital-status` | GEN.44 `MaritalStatus` |
+| ans | `/common/code-list/ans` | `GET /lookups/ans` | GEN.44 `IsIranian` / yes-no |
+| countries | `/common/base-info/countries` | `GET /lookups/countries` | GEN.44 `NationalityId` |
+| person-kind | `/common/code-list/person-kind` | `GET /lookups/person-kind` | GEN.44 `PersonKindId` |
+| cii-validation-status | `/common/code-list/cii-validation-status` | `GET /lookups/cii-validation-status` | GEN.44 CII status |
 
 ### Generic accessor
 
@@ -121,6 +132,7 @@ Auth: Bearer + `AuthGuard`. Active tenant from `FANAVARAN_CLIENT` / `CLIENT_ID`.
 | `GET /lookups/dmg-pay-method` | `/car/code-list/dmg-pay-method` |
 | `GET /lookups/driving-licence-types` | `/car/base-info/driving-licence-types` |
 | `GET /lookups/accident-culprit-type` | `/car/code-list/accident-culprit-type` |
+| `GET /lookups/detection-accident-culprits` | `/car/base-info/detection-accident-culprits` |
 | `GET /lookups/inspection-place` | `/car/code-list/inspection-place` |
 | `GET /lookups/drop-amount-status` | `/car/code-list/drop-amount-status` |
 | `GET /lookups/car-components` | `/car/base-info/car-components` |
@@ -135,6 +147,12 @@ Auth: Bearer + `AuthGuard`. Active tenant from `FANAVARAN_CLIENT` / `CLIENT_ID`.
 | `GET /lookups/dmg-history-status` | `/car/code-list/dmg-case-history-status` |
 | `GET /lookups/used-place` | `/car/code-list/used-place` |
 | `GET /lookups/dmg-business-line` | `/car/code-list/dmg-business-line` |
+| `GET /lookups/gender` | `/common/code-list/gender` |
+| `GET /lookups/marital-status` | `/common/code-list/marital-status` |
+| `GET /lookups/ans` | `/common/code-list/ans` |
+| `GET /lookups/countries` | `/common/base-info/countries` |
+| `GET /lookups/person-kind` | `/common/code-list/person-kind` |
+| `GET /lookups/cii-validation-status` | `/common/code-list/cii-validation-status` |
 | `GET /lookups/fanavaran` | catalogue metadata (names + URLs) |
 | `GET /lookups/fanavaran/{lookupName}` | any configured name (incl. `insurance-corp`) |
 
@@ -143,7 +161,11 @@ Auth: Bearer + `AuthGuard`. Active tenant from `FANAVARAN_CLIENT` / `CLIENT_ID`.
 | Nest route | Fanavaran path / notes |
 |------------|------------------------|
 | `GET /lookups/inquiry-by-vin?vin=` | `/car/vehicles/inquiry-by-vin` |
+| `GET /lookups/inquiry-by-unique-identifier?nationalCode=&birthday=` | `/common/parties/inquiry-by-unique-identifier` |
+| `GET /lookups/other-people/:personId` | `/common/other-people/{Id}` (GEN.44) |
 | `GET /lookups/my-policies?nationalCode=&insuranceLineId=` | `/common/Policies/inquiry-my-policies` |
+| `GET /lookups/processed-third-party-policy?nationalCode=&vin=&plaque…` | Last matching ثالث policy for that car + vehicle |
+| `GET /lookups/processed-body-policy?nationalCode=&vin=&plaque…` | Last matching بدنه policy for that car + vehicle |
 | `GET /lookups/third-party-policy/:policyId` | `/car/third-party-car-policies/{id}` |
 | `GET /lookups/body-policy/:policyId` | `/car/vehicle-hull-policies/{id}` |
 

docs/fanavaran/03-constants.md

@@ -87,8 +87,8 @@ File: `claim-request-management.service.ts`
 
 | Name | Relevant values | Fanavaran use |
 |------|-----------------|---------------|
-| Claim type | `THIRD_PARTY` only | Fanavaran path enabled |
+| Claim type | `THIRD_PARTY` | `third-party-car-financial-claims` (base → dmg-cases → files → expertise) |
-| | `CAR_BODY` | **Not** submitted to Fanavaran |
+| | `CAR_BODY` | `vehicle-hull-claims` (base → files → expertise; **no dmg-cases**) |
 | `ClaimCaseStatus` | local workflow | Triggers stages indirectly |
 | History event types | `FANAVARAN_*_SUCCEEDED/FAILED` | Audit trail on claim |
 

docs/fanavaran/05-claim-flow.md

@@ -21,7 +21,7 @@ Start local claim
   → Upload docs/images locally
   → GEN.07 attachments (per file, best-effort)
   → Expert pricing ready
-  → GEN.08 expertise → store expertiseId → SMS owner
+  → GEN.08 expertise → store expertiseId (no SMS)
   → End (local completion independent of Fanavaran success)
 ```
 
@@ -60,6 +60,12 @@ sequenceDiagram
   User->>YARA: SELECT_OUTER_PARTS
   YARA->>YARA: autoSubmitFanavaranDamageCase...
   Note over YARA: soft-ensure base if missing
+  alt DriverId missing
+    YARA->>FV: GET parties/inquiry-by-unique-identifier
+    FV-->>YARA: empty
+    YARA->>FV: POST common/other-people (GEN.44)
+    FV-->>YARA: person Id
+  end
   YARA->>FV: POST .../dmg-cases (GEN.12)
   FV-->>YARA: DmgCaseId
   YARA->>DB: dmgCaseId
@@ -76,7 +82,7 @@ sequenceDiagram
   YARA->>FV: POST .../expertise (GEN.08)
   FV-->>YARA: ExpertiseId
   YARA->>DB: expertiseId, history SUCCESS
-  YARA->>YARA: SMS owner (deduped)
+  Note over YARA: Post-expertise owner SMS is disabled
 ```
 
 ## Flow diagram (stages + soft-ensure)

docs/fanavaran/06-yara-integration.md

@@ -17,7 +17,7 @@ source: fanavaran-module-docs
 | Tenant config | boot + System Settings | `fanavaran-client-config.service.ts`, `system-settings.*` |
 | Orchestration | `ClaimRequestManagementModule` | `claim-request-management.service.ts` |
 | Policy select | same | `fanavaran-policy-selection.ts` |
-| SMS after expertise | `SmsOrchestrationModule` | `sms-orchestration.service.ts` |
+| SMS after expertise | Disabled by product decision | No message is dispatched |
 
 ---
 
@@ -49,7 +49,7 @@ source: fanavaran-module-docs
 | Send | GEN.03 JSON + business headers |
 | Receive | `Id`, `ClaimNo` |
 | Store | `claimId`, `claimNo`, `fanavaranSync.baseClaim.*`, history |
-| Consumers | Damage/expertise soft-ensure; UI claim detail; SMS |
+| Consumers | Damage/expertise soft-ensure; UI claim detail |
 
 ### C. Damage case
 
@@ -133,8 +133,9 @@ Expert reply path calls expertise auto-submit (~10576).
 | `claimCases.dmgCaseId` | GEN.12 |
 | `claimCases.expertiseId` | GEN.08 |
 | `claimCases.fanavaranSync.*` | All |
+| `claimCases.fanavaranSync.damageCase.otherPersonId` | GEN.44 |
 | `claimCases.history[]` | Success/fail events |
-| `blameCases.parties[].person.fanavaranDriverId` | GEN.12 driver resolve |
+| `blameCases.parties[].person.fanavaranDriverId` | GEN.12 driver resolve / GEN.44 |
 | `fanavaranAuditLogs` | Every real HTTP step |
 | `fanavaranAuthTokens` | Auth cache |
 | `fanavaranClientConfigs` | Tenant profiles |

docs/fanavaran/07-data-mapping.md

@@ -28,7 +28,7 @@ source: fanavaran-module-docs
 | YARA | Fanavaran |
 |------|-----------|
 | `damage.selectedParts` labels | `Desc` (`/` joined) |
-| Party `nationalCodeOfDriver` + birthday (+ insurer flag) → inquiry | `DriverId` |
+| Party `nationalCodeOfDriver` + birthday (+ insurer flag) → inquiry, else GEN.44 create | `DriverId` |
 | `claimCase.vehicle.carType` → vehicle-kinds | `VehicleKindId` |
 | `INSURANCE_CORP_ID` caption → insurance-corp | `InsuranceCorpId` |
 | Inquiry `ShsNum` / Chassis* | `ChassisNo` |
@@ -43,6 +43,20 @@ source: fanavaran-module-docs
 | Tenant defaults | `DmgCaseTypeId`, `DmgHistoryStatus`, `PlaqueKindId`, `PlaqueSampleId`, `FaultPercent`, `AccidentVehicleUsedId`, `LicenceTypeId` |
 | Provisional | `EstimateAmount` = 1000 |
 
+## GEN.44 — Other people
+
+| YARA | Fanavaran |
+|------|-----------|
+| Party national code | `NationalCode` |
+| Party birthday (Jalali) | `BirthYear` / `BirthMonth` / `BirthDay` |
+| `fullName` split | `Name` / `LastName` (registry may overwrite) |
+| Party phone / user mobile | `Mobile` |
+| User address / city / gender | `Address`, `CityId`, `GenderId` |
+| `ans` lookup بله | `IsIranian` |
+| `person-kind` حقیقی | `PersonKindId` |
+
+Create only on GEN.12 submit when inquiry missed. Cache `otherPersonId` + `driverId`.
+
 ## GEN.07 — Attachments
 
 | YARA | Fanavaran |
@@ -83,7 +97,7 @@ source: fanavaran-module-docs
 
 | YARA | Note |
 |------|------|
-| `CAR_BODY` claims | No Fanavaran submit |
+| `CAR_BODY` dmg-cases | Hull has no GEN.12 resource; skip that stage |
 | Videos | Not uploaded via GEN.07 in current code |
 | Full police report fields | Often null unless later enriched |
 

docs/fanavaran/09-error-handling.md

@@ -69,4 +69,4 @@ Per HTTP step:
 
 ## SMS
 
-After successful expertise (last Fanavaran stage), owner SMS may be sent once (`fanavaranSync.expertise.smsNotifiedAt`). Failure to SMS should not roll back Fanavaran expertise submit; treat as separate notification concern. Claims already notified at base claim (`fanavaranSync.baseClaim.smsNotifiedAt`) are not re-notified.
+The post-expertise owner SMS is disabled. A successful final Fanavaran response only persists the returned `expertiseId` and synchronization state; it does not dispatch a notification.

docs/fanavaran/car-body-curl-flow.md

@@ -0,0 +1,442 @@
+---
+last_updated: 2026-09-16
+tags: [fanavaran, car-body, hull, curl, vhud, parsian]
+source: fanavaran-apis skill + VHUD GEN docs
+---
+
+# Car-body (بدنه) Fanavaran — manual curl flow
+
+Direct Fanavaran BimeApi calls for **vehicle-hull-claims** (VHUD GEN.03 / GEN.05 / GEN.06).  
+Use this when debugging production without YARA, or to compare with YARA preview payloads.
+
+Credentials below match **`PARSIAN_FANAVARAN_CONFIG`** in `claim-request-management.service.ts` and `scripts/fanavaran-auth.sh parsian`. Tokens (`APP_TOKEN`, `AUTH_TOKEN`) change daily — run auth curls first or `./scripts/fanavaran-auth.sh parsian` then `source files/fanavaran-auth/parsian/tokens.env`.
+
+## Base URLs
+
+| Purpose | URL |
+|---------|-----|
+| Auth | `https://apimanager.iraneit.com/BimeApiManager/api/EITAuthentication/...` |
+| Business (BimeApi v2 car) | `https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/...` |
+
+## Variables (set after each step)
+
+```bash
+# Parsian (ready values)
+export FANAVARAN_APPNAME='ParsianService'
+export FANAVARAN_SECRET='P@r30@n$erv!ce'
+export FANAVARAN_USERNAME='ParsianServiceUser'
+export FANAVARAN_PASSWORD='P@r30@n123'
+export FANAVARAN_CORP_ID='543'
+export FANAVARAN_CONTRACT_ID='28'          # confirm hull ContractId with Fanavaran if files fail
+export FANAVARAN_LOCATION='210050'
+
+export APP_TOKEN=''                        # from GetAppToken response header apptoken
+export AUTH_TOKEN=''                       # from Login response header/body
+
+export HULL_CLAIM_ID='5023617'             # GEN.03 response Id — کد رایانه (NOT ClaimNo); replace after POST
+export HULL_CLAIM_NO='2268'                # display only
+export EXPERTISE_ID=''                     # GEN.06 response Id
+```
+
+### One-shot auth (Parsian) — copy/paste
+
+```bash
+curl -sS -D /tmp/fanavaran-apptoken.headers -o /tmp/fanavaran-apptoken.body \
+  -X POST 'https://apimanager.iraneit.com/BimeApiManager/api/EITAuthentication/GetAppToken' \
+  -H 'appname: ParsianService' \
+  -H 'secret: P@r30@n$erv!ce' \
+  -H 'Content-Length: 0'
+
+export APP_TOKEN="$(awk -F': ' 'tolower($1)=="apptoken"{gsub(/\r/,"",$2);print $2;exit}' /tmp/fanavaran-apptoken.headers)"
+
+curl -sS -D /tmp/fanavaran-login.headers -o /tmp/fanavaran-login.body \
+  -X POST 'https://apimanager.iraneit.com/BimeApiManager/api/EITAuthentication/Login' \
+  -H "appToken: ${APP_TOKEN}" \
+  -H 'userName: ParsianServiceUser' \
+  -H 'password: P@r30@n123' \
+  -H 'Content-Length: 0'
+
+export AUTH_TOKEN="$(awk -F': ' 'tolower($1)=="authenticationtoken"{gsub(/\r/,"",$2);print $2;exit}' /tmp/fanavaran-login.headers)"
+echo "APP_TOKEN=${APP_TOKEN}"
+echo "AUTH_TOKEN=${AUTH_TOKEN}"
+```
+
+Or from repo root: `./scripts/fanavaran-auth.sh parsian && source files/fanavaran-auth/parsian/tokens.env` (uses `AUTHENTICATION_TOKEN` — alias `export AUTH_TOKEN="$AUTHENTICATION_TOKEN"`).
+
+### Id vs ClaimNo (critical)
+
+| Field | Persian | Use in URL? |
+|-------|---------|-------------|
+| **`Id`** | کد رایانه پرونده | **Yes** — `/vehicle-hull-claims/{Id}/files` and `/expertise` |
+| **`ClaimNo`** | شماره پرونده | **No** — do not put `2268` in the path |
+
+Example: `Id=5023617`, `ClaimNo=2268` → use **`5023617`** everywhere below.
+
+---
+
+## Auth — GetAppToken
+
+**Doc:** API.GENR (EIT Authentication)
+
+```bash
+curl -sS -D /tmp/fanavaran-apptoken.headers -o /tmp/fanavaran-apptoken.body \
+  -X POST 'https://apimanager.iraneit.com/BimeApiManager/api/EITAuthentication/GetAppToken' \
+  -H 'appname: ParsianService' \
+  -H 'secret: P@r30@n$erv!ce' \
+  -H 'Content-Length: 0'
+```
+
+Read **`apptoken`** (or `appToken`) from response **headers**:
+
+```bash
+grep -i apptoken /tmp/fanavaran-apptoken.headers
+export APP_TOKEN='<paste apptoken header value>'
+```
+
+Body is usually empty. No JSON body on this call.
+
+---
+
+## Auth — Login
+
+```bash
+curl -sS -D /tmp/fanavaran-login.headers -o /tmp/fanavaran-login.body \
+  -X POST 'https://apimanager.iraneit.com/BimeApiManager/api/EITAuthentication/Login' \
+  -H "appToken: ${APP_TOKEN}" \
+  -H 'userName: ParsianServiceUser' \
+  -H 'password: P@r30@n123' \
+  -H 'Content-Length: 0'
+```
+
+Read **`authenticationToken`** from response header or JSON body:
+
+```bash
+grep -i authenticationtoken /tmp/fanavaran-login.headers
+# or
+cat /tmp/fanavaran-login.body
+export AUTH_TOKEN='<paste token>'
+```
+
+Token is typically valid until **Asia/Tehran midnight** (same as YARA `FanavaranAuthService`).
+
+---
+
+## Business headers (all stages below)
+
+Every BimeApi call needs:
+
+```text
+authenticationToken: <AUTH_TOKEN>
+CorpId: <FANAVARAN_CORP_ID>
+ContractId: <FANAVARAN_CONTRACT_ID>
+Location: <FANAVARAN_LOCATION>
+Content-Type: application/json   # except multipart files
+```
+
+---
+
+## YARA preview (copy JSON bodies from production)
+
+Before curling Fanavaran directly, get the exact payload from Parsian production YARA (same tenant auth as above):
+
+| Stage | YARA preview (Parsian) |
+|-------|-------------------------|
+| 1 Base claim | `GET /v2/fanavaran/parsian/claim-cases/{claimCaseId}/base-claim/preview` |
+| 2 Damage case | **N/A for CAR_BODY** — skipped |
+| 3 Attachments | `GET /v2/fanavaran/parsian/claim-cases/{claimCaseId}/attachments/preview` |
+| 4 Expertise | `GET /v2/fanavaran/parsian/claim-cases/{claimCaseId}/expertise/preview` |
+
+Expert UI BFF (if used): `POST /car-damage/expert/api/fanavaran` with `{"claimCaseId":"..."}` runs remaining stages via the app.
+
+Save preview `payload` into a file, e.g. `stage1-body.json`, then use `@stage1-body.json` in curl.  
+Example hull-only GEN.03 body (proven Parsian case): [`stage1-hull-body.json`](./stage1-hull-body.json).
+
+**Enrichment before POST (YARA does this automatically):**
+
+| Field | Source |
+|-------|--------|
+| `ActualPremium` | `GET /lookups/body-policy/{PolicyId}` → `TotalPremium` |
+| `AccidentCulpritId` | `GET /lookups/inquiry-by-unique-identifier?nationalCode=…&birthday=…` → `driverId` (fallback: policy `CustomerId`) |
+| `CustomerFaultPercent` | **100** (required; درصد تقصير بيمه گذار) |
+| `AuthorityCulpritId` | `GET /lookups/detection-accident-culprits` → بیمه‌گذار (required; مرجع تعيين مقصر) |
+
+Success example: `Id=5026065`, `ClaimNo=1747` — use **`5026065`** for files/expertise.
+
+---
+
+## Stage 1 — GEN.03 Create hull base claim
+
+**Doc:** CAR.VHUD.APIH.GEN.03  
+**Method:** `POST`  
+**URL:** `https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims`
+
+```bash
+curl -sS -X POST \
+  'https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims' \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H "CorpId: ${FANAVARAN_CORP_ID}" \
+  -H "ContractId: ${FANAVARAN_CONTRACT_ID}" \
+  -H "Location: ${FANAVARAN_LOCATION}" \
+  -H 'Content-Type: application/json' \
+  -d @stage1-body.json
+```
+
+**Body:** paste from YARA **base-claim preview** `payload`. Must be **hull GEN.03 shape** (include `AccidentTypeId`, `IsLicenseReplaced`, `CostSeparationToDmgSections`, `IsOwnerChanged`; do **not** send ثالث-only fields like `DamagedCount`, `HasOtherCulprit`, `CompensationReferenceId`, plaque block on base).
+
+**GEN.03 required lookups (Parsian live):**
+
+| Field | Lookup | Typical collision value |
+|-------|--------|-------------------------|
+| `AccidentTypeId` | `GET /lookups/vehicle-hull-accident-types` | **2** = تصادف(حادثه) |
+| `CostSeparationToDmgSections` | `GET /lookups/ans` | **0** = خیر |
+| `IsOwnerChanged` | `GET /lookups/ans` | **0** = خیر |
+| `IsLicenseReplaced` | — | **`null`** (must be empty; do not send `0` or ثالث `IsLicenseReplacement`) |
+| `CulpritTypeId` | `GET /lookups/vehicle-hull-accident-culprit-type` | **301** = حادثه مقصر شناخته شده دارد (not ثالث `337`) |
+| `CustomerFaultPercent` | — | **100** |
+| `AuthorityCulpritId` | `GET /lookups/detection-accident-culprits` | بیمه‌گذار (`Id` from lookup, fallback **1**) |
+
+Fanavaran direct: `car/base-info/vehicle-hull-accident-types`, `common/code-list/ans`, `car/code-list/vehicle-hull-accident-culprit-type`.
+
+**Success:** JSON includes at least:
+
+```json
+{ "Id": 5023617, "ClaimNo": 2268, ... }
+```
+
+```bash
+export HULL_CLAIM_ID='5023617'   # use Id
+export HULL_CLAIM_NO='2268'      # do not use in nested URLs
+```
+
+### Optional — GET base claim (verify Id exists)
+
+```bash
+curl -sS -X GET \
+  "https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/${HULL_CLAIM_ID}" \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H "CorpId: ${FANAVARAN_CORP_ID}" \
+  -H "ContractId: ${FANAVARAN_CONTRACT_ID}" \
+  -H "Location: ${FANAVARAN_LOCATION}"
+```
+
+### Optional — PUT hull shape (if files/expertise say پرونده خسارت بدنه یافت نشد)
+
+If stage 1 was created with a wrong (ثالث-shaped) body, **PUT** the same hull GEN.03 field set onto the existing `Id` (body = preview payload after hull mapping):
+
+```bash
+curl -sS -X PUT \
+  "https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/${HULL_CLAIM_ID}" \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H "CorpId: ${FANAVARAN_CORP_ID}" \
+  -H "ContractId: ${FANAVARAN_CONTRACT_ID}" \
+  -H "Location: ${FANAVARAN_LOCATION}" \
+  -H 'Content-Type: application/json' \
+  -d @stage1-body-hull.json
+```
+
+YARA does this automatically before attachments/expertise when product is CAR_BODY.
+
+---
+
+## Stage 2 — Damage case (ثالث GEN.12) — **does not exist for hull**
+
+**Do not call:**
+
+```text
+POST .../vehicle-hull-claims/{id}/dmg-cases   ❌ Feature:url(...) not found
+```
+
+Third-party only:
+
+```text
+POST .../third-party-car-financial-claims/{id}/dmg-cases
+```
+
+For car-body YARA: damage-case preview/submit **returns skipped**. Flow is **1 → 3 → 4**.
+
+---
+
+## Stage 3 — GEN.05 Attachments (one file per request)
+
+**Doc:** CAR.VHUD.APIH.GEN.05  
+**Method:** `POST`  
+**URL:** `https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/{HULL_CLAIM_ID}/files`
+
+**Parsian `FileTypeId`:** `63` (سایر مدارک خسارت) — proven on ثالث; verify in `file-types` lookup for hull if rejected.
+
+### JSON metadata (multipart part)
+
+YARA sends this as multipart field **`Param`** (`application/json`):
+
+```json
+{
+  "FileName": "photo_example.jpg",
+  "FileTypeId": 63,
+  "ClaimId": 5023617
+}
+```
+
+`FileName` must **exactly** match the uploaded file name. `ClaimId` = same as URL `{HULL_CLAIM_ID}` (`Id`, not `ClaimNo`).
+
+### curl (matches YARA `postFanavaranMultipart`: Param + Param1)
+
+```bash
+export FILE_PATH='/path/to/photo_example.jpg'
+export FILE_NAME='photo_example.jpg'
+
+curl -sS -X POST \
+  "https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/${HULL_CLAIM_ID}/files" \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H "CorpId: ${FANAVARAN_CORP_ID}" \
+  -H "ContractId: ${FANAVARAN_CONTRACT_ID}" \
+  -H "Location: ${FANAVARAN_LOCATION}" \
+  -F "Param={\"FileName\":\"${FILE_NAME}\",\"FileTypeId\":63,\"ClaimId\":${HULL_CLAIM_ID}};type=application/json" \
+  -F "Param1=@${FILE_PATH};filename=${FILE_NAME}"
+```
+
+Repeat once per image (YARA does not batch hull uploads).
+
+**Success example:** `{ "Id": 2008737, "Status": 2003, ... }`
+
+### Optional — list files (GET)
+
+```bash
+curl -sS -X GET \
+  "https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/${HULL_CLAIM_ID}/files" \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H "CorpId: ${FANAVARAN_CORP_ID}" \
+  -H "ContractId: ${FANAVARAN_CONTRACT_ID}" \
+  -H "Location: ${FANAVARAN_LOCATION}"
+```
+
+---
+
+## Stage 4 — GEN.06 Expertise
+
+**Doc:** CAR.VHUD.APIH.GEN.06  
+**Method:** `POST`  
+**URL:** `https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/{HULL_CLAIM_ID}/expertise`
+
+**Body:** paste from YARA **expertise preview** `payload` (GEN.06 — **not** ثالث GEN.08).
+
+| Field | Source (YARA) |
+|-------|----------------|
+| `VehicleCurrentValue` | `evaluation.priceDrop.carPrice` if set; else **`GET /lookups/body-policy/{PolicyId}` → `VehicleValue`** |
+| `DmgSections[].DmgKindId` | **`5485`** (تخریب) from **`GET /lookups/vehicle-hull-dmg-kind`** |
+| `DmgSectionCosts[].DmgCostKindId` | **`1`** (Id for «مجموع لوازم») from **`GET /lookups/vehicle-hull-dmg-cost-kinds`** — not `DmgCostCategoryId` |
+
+Hull expects fields such as:
+
+- `ClaimExpertId` (Parsian assessor: **29** = `ExpertiseClaimExpertId`)
+- `Wage`, `ComponentReplacementCost`, `WasteValue`, `DropAmount`, `VehicleCurrentValue`
+- `MotorNo`, `ChassisNo`, `VIN`, `PlaqueNo`, `PlaqueSerial`, `BuiltYear`
+- `DmgSections[]` with `Count`, `Desc`, `AccessoryKindId`, `DmgSectionCosts[]`
+- **No** `DmgCaseId`, `InspectionPlaceId`, `DropAmountStatus`, `RepairWage`
+
+```bash
+curl -sS -X POST \
+  "https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/${HULL_CLAIM_ID}/expertise" \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H "CorpId: ${FANAVARAN_CORP_ID}" \
+  -H "ContractId: ${FANAVARAN_CONTRACT_ID}" \
+  -H "Location: ${FANAVARAN_LOCATION}" \
+  -H 'Content-Type: application/json' \
+  -d @stage4-expertise-body.json
+```
+
+**Success:** `{ "Id": 71927, "ClaimId": 78776, ... }` → store as `expertiseId`.
+
+---
+
+## Stage map (YARA vs Fanavaran)
+
+| YARA / user stage | Fanavaran doc | HTTP | Exists for بدنه? |
+|-------------------|---------------|------|------------------|
+| Auth | GetAppToken + Login | POST | Yes |
+| 1 Base claim | GEN.03 | POST `/vehicle-hull-claims` | Yes |
+| 1b Sync hull body | GEN.03 | PUT `/vehicle-hull-claims/{Id}` | Yes (fix row) |
+| 2 Damage case | GEN.12 (ثالث) | POST `.../dmg-cases` | **No — skip** |
+| 3 Attachments | GEN.05 | POST `.../{Id}/files` | Yes |
+| 4 Expertise | GEN.06 | POST `.../{Id}/expertise` | Yes |
+
+## Not used for normal collision car-body
+
+| Doc | URL |
+|-----|-----|
+| GEN.01 bulk import | POST `/vehicle-hull-import-claims` |
+| GEN.02 import files | POST `/vehicle-hull-import-claims/{PrvId}/files` |
+| GEN.04 culprits | POST `.../{Id}/culprits` |
+
+## Related docs
+
+- Skill summary: `.agents/skills/fanavaran-apis/references/car-body-cases.md`
+- VHUD extracts: `.agents/skills/fanavaran-apis/references/vehicle-hull/`
+- Local auth script: `scripts/fanavaran-auth.sh parsian`
+
+---
+
+## Parsian — full flow script (after auth)
+
+Run the **One-shot auth** block above first. Save YARA preview JSON to `stage1-body.json` and `stage4-expertise-body.json`. Set `FILE_PATH` / `FILE_NAME` for stage 3.
+
+```bash
+# Stage 1 — POST hull base claim
+curl -sS -X POST \
+  'https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims' \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H 'CorpId: 543' \
+  -H 'ContractId: 28' \
+  -H 'Location: 210050' \
+  -H 'Content-Type: application/json' \
+  -d @stage1-body.json
+
+# Stage 1 optional — GET
+curl -sS -X GET \
+  "https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/${HULL_CLAIM_ID}" \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H 'CorpId: 543' \
+  -H 'ContractId: 28' \
+  -H 'Location: 210050'
+
+# Stage 1 optional — PUT hull sync
+curl -sS -X PUT \
+  "https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/${HULL_CLAIM_ID}" \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H 'CorpId: 543' \
+  -H 'ContractId: 28' \
+  -H 'Location: 210050' \
+  -H 'Content-Type: application/json' \
+  -d @stage1-body-hull.json
+
+# Stage 2 — (skip — no dmg-cases for hull)
+
+# Stage 3 — POST one file
+FILE_PATH='/path/to/photo.jpg'
+FILE_NAME='photo.jpg'
+curl -sS -X POST \
+  "https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/${HULL_CLAIM_ID}/files" \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H 'CorpId: 543' \
+  -H 'ContractId: 28' \
+  -H 'Location: 210050' \
+  -F "Param={\"FileName\":\"${FILE_NAME}\",\"FileTypeId\":63,\"ClaimId\":${HULL_CLAIM_ID}};type=application/json" \
+  -F "Param1=@${FILE_PATH};filename=${FILE_NAME}"
+
+# Stage 3 optional — GET files list
+curl -sS -X GET \
+  "https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/${HULL_CLAIM_ID}/files" \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H 'CorpId: 543' \
+  -H 'ContractId: 28' \
+  -H 'Location: 210050'
+
+# Stage 4 — POST expertise
+curl -sS -X POST \
+  "https://apimanager.iraneit.com/BimeApiManager/api/BimeApi/v2.0/car/vehicle-hull-claims/${HULL_CLAIM_ID}/expertise" \
+  -H "authenticationToken: ${AUTH_TOKEN}" \
+  -H 'CorpId: 543' \
+  -H 'ContractId: 28' \
+  -H 'Location: 210050' \
+  -H 'Content-Type: application/json' \
+  -d @stage4-expertise-body.json
+```

docs/fanavaran/car-body-stage-fields.md

@@ -0,0 +1,154 @@
+# Car-body (بدنه) — Fanavaran stage bodies (current YARA)
+
+Snapshot of **what hull submit actually sends** after `toFanavaranHullBaseClaimPayload` / `toFanavaranHullExpertisePayload`.
+
+Staged flow (VHUD):
+
+1. Base: `POST /car/vehicle-hull-claims` (GEN.03)
+2. **No dmg-cases** (`vehicle-hull-claims/{id}/dmg-cases` does not exist)
+3. Attachments: `POST …/{Id}/files` (GEN.05)
+4. Expertise: `POST …/{Id}/expertise` (GEN.06)
+
+Use hull `ContractId` (`hullContractId`, else tenant `contractId`). Nested URLs use GEN.03 **`Id`**, never `ClaimNo`.
+
+A PUT to `/vehicle-hull-claims/{Id}` may run before files/expertise; Parsian often has **no PUT route**. That PUT is best-effort and must not block GEN.05/06.
+
+**Send rule:** send the **hull whitelist only**. Do not send ثالث-only keys (`DamagedCount`, `HasOtherCulprit`, `CompensationReferenceId`, `DocReceivedDate`, `IsLicenseReplacement`, plaque block on base, …).
+
+**Source tags:** same as `third-party-stage-fields.md` (`system` / `lookup` / `inquiry` / `user` / `staff` / `derived`).
+
+---
+
+## Stage 1 — Hull base claim (GEN.03)
+
+Built by `buildFanavaranSubmitPayload` then `enrichCarBodyHullBaseClaimPayload` then `toFanavaranHullBaseClaimPayload`.
+
+**Fanavaran has rejected as required (must not be null):**  
+`CustomerFaultPercent`, `AuthorityCulpritId`, `AccidentTypeId`, `CostSeparationToDmgSections`, `IsOwnerChanged`, `PolicyId`, `ClaimExpertId`, dates/time, `CulpritTypeId`.
+
+**Must be null:** `IsLicenseReplaced` (error if `0` / mapped from ثالث `IsLicenseReplacement`).
+
+| Field | Persian | Type | Null? | Current value / source |
+|-------|---------|------|-------|------------------------|
+| PolicyId | شناسه بیمه‌نامه بدنه | number | **no** | **inquiry** first-party hull policy (`processed-body-policy` / `body-policy/{id}` / stored inquiry `policyId`) |
+| ClaimExpertId | کارشناس مسئول پرونده | number | **no** | **staff** FileMaker `CarBodyClaimExpertId` on V4/V5, else tenant |
+| AccidentDate | تاریخ حادثه | string Jalali | **no** | **user** first-party `statement.accidentDate`, else createdAt |
+| AccidentTime | ساعت حادثه | string `HH:mm` | **no** | **user** `statement.accidentTime` if set |
+| AnnouncementDate | تاریخ اعلام | string Jalali | **no** | **derived** = AccidentDate |
+| AccidentLocationAddress | نشانی محل حادثه | string | **no** | **system** `"استان تهران شهر تهران"` |
+| AccidentCauseId | علت حادثه | number | **no** | **system** `6` · lookup `accident-causes` |
+| AccidentCityId | شهر حادثه | number | **no** | **system** `701` · lookup `cities` |
+| AccidentReportTypeId | نحوه اعلام | number | **no** | **system** `155` · lookup `accident-report-type` |
+| AccidentTypeId | نوع حادثه بدنه | number | **no** | **system** `2` تصادف(حادثه) · **lookup** `GET /lookups/vehicle-hull-accident-types` |
+| CulpritTypeId | نوع مقصر بدنه | number | **no** | **system** `300` (ثالث `337` remapped) · **lookup** `GET /lookups/vehicle-hull-accident-culprit-type` |
+| AuthorityCulpritId | مرجع تعیین مقصر | number | **no** | **lookup** `GET /lookups/detection-accident-culprits` (caption بیمه‌گذار, fallback `1`) |
+| AccidentCulpritId | شناسه مقصر فناوران | number | preferred | **inquiry** parties `inquiry-by-unique-identifier`, fallback hull policy `CustomerId` |
+| CustomerFaultPercent | درصد تقصیر بیمه‌گذار | number | **no** | **system** `100` |
+| CostSeparationToDmgSections | تفکیک هزینه به نقاط | number (ans) | **no** | **system** `0` خیر · lookup `ans` |
+| IsOwnerChanged | مالک تغییر یافته؟ | number (ans) | **no** | **system** `0` · lookup `ans` |
+| IsLicenseReplaced | گواهینامه تعویضی است؟ | number | **must be null** | never copy ثالث `IsLicenseReplacement` |
+| ActualPremium | حق بیمه واقعی | number | preferred | **inquiry** hull policy `TotalPremium` via `GET /lookups/body-policy/{PolicyId}` |
+| EstimateAmount | برآورد | number | **no** | **user** expert prices / provisional |
+| CulpritLicenceNo | شماره گواهینامه | string | **no** | dummy / **user** |
+| CulpritLicenceIssuDate | تاریخ صدور گواهینامه | string Jalali | **no** | **system** `"1394/10/13"` |
+| CulpritLicenceTypeId | نوع گواهینامه | number | sent | tenant `2` · lookup `driving-licence-types` |
+| AccidentVehicleUsedId | کاربری خودرو | number | **no** | **inquiry** VIN/policy, else tenant |
+| PoliceOfficerId | افسر | number | sent | **system** `1` |
+| IsAccidentOutOfBorder | خارج از مرز | number | sent | **system** `0` |
+| ArchiveNo | بایگانی | string | yes | null |
+| EntryDate | تاریخ ورود | string | yes | null |
+| CulpritLicenceForeignCityName | شهر خارجی گواهینامه | string | yes | null |
+| PoliceReportSeri / Serial / Desc | کروکی | string | yes | null until **user** |
+| CulpritLevelTwoLicenceIssuDate | صدور گواهینامه پایه ۲ | string | yes | null |
+| TrackingCode | کد پیگیری | string | yes | null |
+| CourtArchiveNo | بایگانی دادگاه | string | yes | null |
+| PlaqueReplacementDate | تاریخ تعویض پلاک | string | yes | null |
+| StatusChangeDate | تغییر وضعیت | string | yes | null |
+| ClaimCompletionDate | تکمیل پرونده | string | yes | null |
+| DmgAssessorFirstCreationTime | زمان ارزیاب | string | yes | null |
+| IsSurplusArticleEighthLaw | مازاد ماده ۸ | number | yes | null |
+| GlassBreakReasonId | علت شکست شیشه | number | yes | null |
+| CulpritLicenceCountryId / CityId | محل صدور گواهینامه | number | yes | null |
+
+Also persisted locally (not a GEN.03 field): `claimCase.vehicle.carPrice` from hull policy **`VehicleValue`**.
+
+**Inquiries at this stage**
+
+- Hull policy: `GET /lookups/body-policy/{PolicyId}` → `TotalPremium`, `CustomerId`, `VehicleValue`, `VehicleId`
+- Parties: `GET /lookups/inquiry-by-unique-identifier`
+- Optional VIN / vehicle used-id
+
+---
+
+## Stage 2 — Damage case
+
+**Skipped.** YARA returns `fanavaranSync.damageCase.status = skipped`. Do not POST `dmg-cases`.
+
+---
+
+## Stage 3 — Attachments (GEN.05)
+
+Multipart `Param` + `Param1`. Proven `FileTypeId=63`.
+
+| Field | Persian | Type | Null? | Source |
+|-------|---------|------|-------|--------|
+| FileName | نام فایل | string | **no** | **user** (exact match to binary) |
+| FileTypeId | نوع مدرک | number | **no** | **lookup** `file-types` / tenant `ClaimFileTypeId` |
+| ClaimId | کد رایانه پرونده بدنه | number | **no** | stage 1 `Id` |
+
+---
+
+## Stage 4 — Expertise (GEN.06)
+
+Not ثالث GEN.08: no `DmgCaseId`, `InspectionPlaceId`, `RepairWage` on the root. Uses `Wage` + vehicle identity.
+
+`ClaimExpertId` = FileReviewer `CarBodyExpertiseClaim` on V4/V5, else tenant `ExpertiseClaimExpertId`.
+
+| Field | Persian | Type | Null? | Current source |
+|-------|---------|------|-------|----------------|
+| ClaimExpertId | کارشناس ارزیاب بدنه | number | **no** | **staff** / tenant |
+| DmgAssessmentDate | تاریخ بازدید | string Jalali | **no** | **derived** expert `submittedAt` |
+| InspectionTime | ساعت بازدید | string | **no** | **derived** |
+| MotorNo | شماره موتور | string | preferred | **inquiry** hull vehicle / party mapped `MtrNum` |
+| ChassisNo | شماره شاسی | string | preferred | **inquiry** `ShsNum` |
+| BuiltYear | سال ساخت | number | preferred | **inquiry** `BuiltYear` / `PrdDte` |
+| VIN | VIN | string | preferred | **inquiry** |
+| PlaqueNo | پلاک رشته‌ای | string | preferred | **inquiry** plk1+letter+plk3 |
+| PlaqueSerial | سریال پلاک (ایران) | string | preferred | **inquiry** |
+| ColorId | رنگ | number | preferred | **inquiry** `GET` vehicle by policy `VehicleId` |
+| Wage | اجرت کل | number | **no** | **user** sum `salary` |
+| ComponentReplacementCost | قطعه کل | number | **no** | **user** sum `price` |
+| WasteValue | داغی کل | number | **no** | **user** daghi |
+| RepairDuration | مدت تعمیر (روز) | number | **no** | **system** `3` |
+| VehicleCurrentValue | ارزش روز خودرو | number | preferred | **user** `vehicle.carPrice` / `vehicle.price`, else **inquiry** policy `VehicleValue` |
+| DropAmount | افت قیمت | number | **no** | **user** price-drop total or `0` |
+| CarryAndRescueCost | حمل و نجات | number | yes | null |
+| WreckHighestValue | بالاترین ارزش لاشه | number | yes | null |
+| InspectionDeduction | کسر بازدید | number | yes | null |
+| DmgAndWasteDesc | شرح خسارت و داغی | string | yes | null |
+| WentDistanceByExpert | مسافت | number | yes | null |
+| IsDestruction | اسقاط؟ | number | yes | null |
+| PlaqueDesignId | طرح پلاک | number | yes | null |
+| PlaqueCityId | شهر پلاک | number | yes | null |
+| AccidentPercent | درصد حادثه | number | yes | null |
+| TheftCases | موارد سرقت | array | empty `[]` | system |
+| DmgSections[].Count | تعداد | number | **no** | **system** `1` |
+| DmgSections[].Desc | شرح قطعه | string | **no** | **user** part label |
+| DmgSections[].WasteValue | داغی ردیف | number | **no** | **user** |
+| DmgSections[].AccessoryKindId | نوع قطعه کاتالوگ | number | preferred | **user** `partId` · lookup `car-components` |
+| DmgSections[].DmgKindId | نوع آسیب بدنه | number | **no** | **lookup** `vehicle-hull-dmg-kind` caption تخریب, fallback `5485` |
+| DmgSections[].VehicleHullAccessoryId | شناسه لوازم بدنه | number | **no** | **system** `3043330` (فابریک) for **every** row |
+| DmgSections[].DmgSectionCosts[].Caption | عنوان هزینه | string | **no** | **user** label |
+| DmgSections[].DmgSectionCosts[].Amount | مبلغ (قطعه+اجرت) | number | **no** | **user** |
+| DmgSections[].DmgSectionCosts[].DmgCostKindId | نوع هزینه | number | **no** | **lookup** `vehicle-hull-dmg-cost-kinds` caption مجموع لوازم, fallback `1` |
+
+**Lookups used:** `vehicle-hull-dmg-kind`, `vehicle-hull-dmg-cost-kinds`, `detection-accident-culprits`, `vehicle-hull-accident-types`, `vehicle-hull-accident-culprit-type`, `ans`, optional `vehicle-hull-policies/{id}/dmg-accessories` (no longer used for AccessoryId).
+
+**Inquiries:** `body-policy/{PolicyId}`, `vehicleById` (color + identity), parties inquiry, VIN/plate inquiry on blame.
+
+---
+
+## YARA preview / submit
+
+Same routes as ثالث (`/base-claim`, `/attachments`, `/expertise`).  
+`/damage-case` preview/submit **skips** for `CAR_BODY`.

docs/fanavaran/flow-design-user-vs-inquiry.md

@@ -0,0 +1,201 @@
+# Fanavaran intake design — user vs inquiry (proposal)
+
+This file is a **proposed product design**, not a description of every current default. Use it to decide which YARA screens should collect data and which calls should stay automatic.
+
+Two intake channels only:
+
+1. **Inquiries & lookups** (Fanavaran / ESG / SandHub — no extra typing when they succeed)
+2. **User input** (owner, expert, file-maker, file-reviewer)
+
+Persian titles match Fanavaran field captions where known. Types are what we send on the wire.
+
+Related: [third-party-stage-fields.md](./third-party-stage-fields.md), [car-body-stage-fields.md](./car-body-stage-fields.md).
+
+---
+
+## Shared identity (both products)
+
+Collect once on the blame file. Inquiries reuse these keys.
+
+| Persian | Field / storage | Type | Channel | Why |
+|---------|-----------------|------|---------|-----|
+| کد ملی بیمه‌گذار | `nationalCodeOfInsurer` | string(10) | **user** | Policy inquiry key |
+| تاریخ تولد (جلالی) | `birthday` | string `yyyy/mm/dd` or `yyyyMMdd` | **user** | Parties inquiry + GEN.44 |
+| کد ملی راننده | `nationalCodeOfDriver` | string(10) | **user** if `driverIsInsurer=false` | Parties inquiry |
+| راننده همان بیمه‌گذار است؟ | `driverIsInsurer` | boolean | **user** | Chooses which national code / GEN.44 |
+| شماره موبایل | phone | string | **user** | OTP / SMS, not Fanavaran |
+| VIN / شماره شاسی | vin, chassis | string | **inquiry first**, **user** if miss | VIN inquiry, vehicle GET |
+| شماره موتور | motorNo | string | **inquiry**, else **user** | GEN.06 / GEN.12 |
+| پلاک (۲ رقم، حرف، ۳ رقم، ایران) | plate parts | string/number | **user** (photo/OCR later) then **inquiry** confirm | Plaque + policy match |
+| سال ساخت | builtYear | number | **inquiry**, else **user** | GEN.12 / GEN.06 |
+| نوع بدنه خودرو (سواری/شاسی‌بلند/…) | `vehicle.carType` | enum string | **user** | Fallback `VehicleKindId` lookup |
+
+**Auto after identity**
+
+| Persian | Fanavaran field | Type | Call |
+|---------|-----------------|------|------|
+| شناسه بیمه‌نامه ثالث | `PolicyId` (ثالث) | number | `my-policies` / `processed-third-party-policy` |
+| شناسه بیمه‌نامه بدنه | `PolicyId` (بدنه) | number | `processed-body-policy` / `body-policy/{id}` |
+| شناسه شخص فناوران | `DriverId` / `AccidentCulpritId` | number | `inquiry-by-unique-identifier` → else GEN.44 |
+| شناسه مشتری بیمه‌نامه | `CustomerId` | number | hull policy GET |
+| حق بیمه | `ActualPremium` | number | hull `TotalPremium` |
+| ارزش روز خودرو (بیمه‌نامه) | `VehicleCurrentValue` seed | number | hull `VehicleValue` → `vehicle.carPrice` |
+| رنگ | `ColorId` | number | vehicle GET |
+| نوع کاربری | `AccidentVehicleUsedId` | number | vehicle `UsedId` + `vehicle-use-types` |
+| نوع خودرو فناوران | `VehicleKindId` | number | VIN `VehicleKindId` or `vehicle-kinds` |
+| مشخصات پلاک فناوران | PlaqueKindId / SampleId / … | number/string | VIN / vehicle GET |
+
+---
+
+## Accident facts (both) — mostly user
+
+| Persian | Field | Type | Channel |
+|---------|-------|------|---------|
+| تاریخ حادثه | AccidentDate | Jalali date | **user** |
+| ساعت حادثه | AccidentTime | `HH:mm` | **user** |
+| نشانی محل حادثه | AccidentLocationAddress | string | **user** (today hardcoded تهران) |
+| شهر محل حادثه | AccidentCityId | number | **user** pick from `cities` (today `701`) |
+| علت حادثه | AccidentCauseId | number | **user** pick from `accident-causes` (today `6`) |
+| نحوه اعلام حادثه | AccidentReportTypeId | number | **user** or default from `accident-report-type` |
+| کروکی — سری / سریال / شرح | PoliceReport* | string | **user** optional; null ok |
+| خارج از مرز؟ | IsAccidentOutOfBorder | ans number | **user** default خیر |
+
+---
+
+## Third-party only — proposed screens
+
+### File create (مقصر + زیان‌دیده)
+
+| Persian | Field | Type | Channel |
+|---------|-------|------|---------|
+| نقش طرفین | FIRST / SECOND | enum | **user** |
+| مقصر کیست | guiltyPartyId | id | **user** expert decision |
+| نوع مقصر | CulpritTypeId | number | **user** or default `accident-culprit-type` |
+| شماره گواهینامه مقصر | CulpritLicenceNo | string | **user** (stop dummy when captured) |
+| نوع گواهینامه مقصر | CulpritLicenceTypeId | number | **user** from `driving-licence-types` |
+| تاریخ صدور گواهینامه | CulpritLicenceIssuDate | Jalali date | **user** |
+| گواهینامه تعویضی؟ | IsLicenseReplacement | ans | **user** default خیر |
+| قطعات آسیب‌دیده زیان‌دیده | selectedParts | catalog ids | **user** · `car-components` |
+| نوع خودرو زیان‌دیده | carType | enum | **user** |
+
+### Expert pricing (ثالث)
+
+| Persian | Field | Type | Channel |
+|---------|-------|------|---------|
+| قیمت قطعه | parts[].price | money | **user** |
+| اجرت | parts[].salary | money | **user** |
+| داغی | parts[].daghi | money/object | **user** |
+| شدت آسیب | AccidentLevel / typeOfDamage | number | **user** · `accident-level` |
+| افت قیمت — دارد/ندارد + مبلغ | DropAmount* | number | **user** · `drop-amount-status` |
+| محل بازدید | InspectionPlaceId | number | **user** or branch default · `inspection-place` |
+| قیمت روز خودرو (اختیاری ثالث) | DamagedVehicleCurrentPrice | money | **user** |
+
+### Staff (V4/V5)
+
+| Persian | Field | Type | Channel |
+|---------|-------|------|---------|
+| کد کارشناس پرونده ثالث | FileMaker.ThirdPartyClaimExpertId | string/number | **staff admin** |
+| کد ارزیاب ثالث | FileReviewer.ThirdPartyExpertiseClaim | string/number | **staff admin** |
+
+Do not ask the owner for these.
+
+---
+
+## Car-body only — proposed screens
+
+Hull is **first party**. One vehicle, one policy.
+
+### File create
+
+| Persian | Field | Type | Channel |
+|---------|-------|------|---------|
+| نوع حادثه بدنه | AccidentTypeId | number | **user** from `vehicle-hull-accident-types` (default تصادف = 2) |
+| نوع مقصر بدنه | CulpritTypeId | number | **user** from `vehicle-hull-accident-culprit-type` (default بیمه‌گذار = 300) |
+| مرجع تعیین مقصر | AuthorityCulpritId | number | **user** from `detection-accident-culprits` (default بیمه‌گذار) |
+| درصد تقصیر بیمه‌گذار | CustomerFaultPercent | number 0–100 | **user** if not 100%; today always 100 |
+| تفکیک هزینه به نقاط | CostSeparationToDmgSections | ans | **user** default خیر |
+| مالک تغییر یافته؟ | IsOwnerChanged | ans | **user** default خیر |
+| گواهینامه تعویضی؟ | IsLicenseReplaced | ans or empty | **must stay empty/null** unless Fanavaran later requires a value |
+| قطعات آسیب‌دیده | selectedParts | catalog ids | **user** |
+
+### Expert pricing (بدنه)
+
+| Persian | Field | Type | Channel |
+|---------|-------|------|---------|
+| قیمت قطعه / اجرت / داغی | price, salary, daghi | money | **user** |
+| قیمت روز خودرو | vehicle.carPrice | money | **user** required; seed from policy `VehicleValue` |
+| افت قیمت | DropAmount / priceDrop.total | money | **user** |
+| مدت تعمیر (روز) | RepairDuration | number | **system** `3` unless product wants **user** |
+| نوع آسیب ردیف | DmgKindId | number | default تخریب; optional **user** · `vehicle-hull-dmg-kind` |
+| نوع هزینه ردیف | DmgCostKindId | number | default مجموع لوازم · `vehicle-hull-dmg-cost-kinds` |
+| لوازم فابریک | VehicleHullAccessoryId | number | **system** `3043330` (do not ask user) |
+
+### Staff (V4/V5)
+
+| Persian | Field | Type | Channel |
+|---------|-------|------|---------|
+| کد کارشناس پرونده بدنه | FileMaker.CarBodyClaimExpertId | string/number | **staff admin** |
+| کد ارزیاب بدنه | FileReviewer.CarBodyExpertiseClaim | string/number | **staff admin** |
+
+If the matching code is missing, YARA must not create/review that product line.
+
+---
+
+## Documents (both) — user files
+
+| Persian | Typical key | Channel |
+|---------|-------------|---------|
+| کارت ملی / گواهینامه / کارت خودرو / پلاک فلزی | requiredDocuments | **user** photos |
+| عکس زاویه خودرو / قطعه | damage + car-angle captures | **user** |
+| فاکتور تعمیر | factor images | **user** when `factorNeeded` |
+
+`FileTypeId` is **lookup** (`file-types`), not typed by the owner.
+
+---
+
+## Lookups catalogue (for UI dropdowns)
+
+Expose these as select lists; store the numeric `Id`.
+
+| Persian UI | Lookup route | Used on |
+|------------|--------------|---------|
+| علت حادثه | `/lookups/accident-causes` | GEN.03 |
+| نوع اعلام حادثه | `/lookups/accident-report-type` | GEN.03 |
+| شهر | `/lookups/cities` | GEN.03 city |
+| بله/خیر | `/lookups/ans` | hull flags |
+| نوع مقصر ثالث | `/lookups/accident-culprit-type` | ثالث GEN.03 |
+| نوع مقصر بدنه | `/lookups/vehicle-hull-accident-culprit-type` | بدنه GEN.03 |
+| نوع حادثه بدنه | `/lookups/vehicle-hull-accident-types` | بدنه GEN.03 |
+| مرجع تعیین مقصر | `/lookups/detection-accident-culprits` | بدنه GEN.03 |
+| نوع گواهینامه | `/lookups/driving-licence-types` | GEN.03 / GEN.12 |
+| کاربری خودرو | `/lookups/vehicle-use-types` | GEN.03 / GEN.12 |
+| نوع خودرو | `/lookups/vehicle-kinds` | GEN.12 |
+| قطعات | `/lookups/car-components` | parts / DmgSectionId |
+| شدت آسیب | `/lookups/accident-level` | ثالث expertise |
+| محل بازدید | `/lookups/inspection-place` | ثالث expertise |
+| وضعیت افت | `/lookups/drop-amount-status` | ثالث expertise |
+| نوع آسیب بدنه | `/lookups/vehicle-hull-dmg-kind` | بدنه expertise |
+| نوع هزینه بدنه | `/lookups/vehicle-hull-dmg-cost-kinds` | بدنه expertise |
+| نوع فایل | `/lookups/file-types` | attachments |
+| جنسیت / تأهل / تابعیت / نوع شخص | gender, marital-status, countries, person-kind, ans | GEN.44 only if inquiry misses |
+
+Inquiry helpers (not dropdowns): `inquiry-by-vin`, `inquiry-by-unique-identifier`, `my-policies`, `processed-third-party-policy`, `processed-body-policy`, `third-party-policy/:id`, `body-policy/:id`.
+
+---
+
+## Suggested flow (what to collect, in order)
+
+```text
+1. User: phone + national code + birthday + plate (and VIN if known)
+2. Inquiry: policy + vehicle + person Id
+3. If person missing → GEN.44 using user national code + birthday (submit time)
+4. User: accident date/time/address + (بدنه) accident type / culprit authority
+5. User: damaged parts
+6. Expert: prices, daghi, carPrice (بدنه)
+7. System: ClaimExpertId / expertise ClaimExpertId from staff profiles
+8. System: POST stages in order (ثالث 1→2→3→4, بدنه 1→3→4)
+```
+
+**Do not ask the user for:** Fanavaran `PolicyId`, `DriverId`, `CustomerId`, `ColorId`, `VehicleKindId`, `VehicleHullAccessoryId` (فابریک), `ActualPremium`, `FileTypeId`, expert numeric ids.
+
+**Stop using dummies when the screen exists:** `CulpritLicenceNo`, `CulpritLicenceIssuDate`, `AccidentLocationAddress`, `AccidentCityId`, `AccidentCauseId`. Until then, current defaults keep Fanavaran from rejecting the create.

docs/fanavaran/third-party-stage-fields.md

@@ -0,0 +1,199 @@
+# Third-party (ثالث) — Fanavaran stage bodies (current YARA)
+
+Snapshot of **what `ClaimRequestManagementService` actually sends** for `THIRD_PARTY` as of this version.
+
+- Base: `POST /car/third-party-car-financial-claims` (GEN.03)
+- Damage case: `POST …/{claimId}/dmg-cases` (GEN.12)
+- Attachments: `POST …/{claimId}/files` (GEN.07, multipart)
+- Expertise: `POST …/{claimId}/expertise` (GEN.08)
+
+**Send rule:** keep keys in the JSON even when the value is `null`. Fanavaran treats omitted keys differently from explicit `null`.
+
+**Source columns**
+
+| Tag | Meaning |
+|-----|---------|
+| **system** | Hardcoded YARA default / tenant `fanavaranClientConfigs` |
+| **lookup** | Fanavaran codebook (`GET /lookups/…`) |
+| **inquiry** | Live Fanavaran inquiry (policies, VIN, parties, vehicle GET) |
+| **user** | Collected in YARA UI (owner, expert, file-maker) |
+| **staff** | FileMaker `ThirdPartyClaimExpertId` / FileReviewer `ThirdPartyExpertiseClaim` on V4/V5; else tenant defaults |
+| **derived** | Computed from other fields (dates, sums) |
+
+Parsian tenant defaults used below: `ClaimExpertId=154`, `ExpertiseClaimExpertId=29`, `ClaimFileTypeId=63`, `AccidentCityId=701`, `AccidentReportTypeId=155`, `CulpritTypeId=337`, `CulpritLicenceTypeId=2`, `CompensationReferenceId=167`.
+
+---
+
+## Stage 1 — Base claim (GEN.03)
+
+**Must send (non-null):** `PolicyId`, `ClaimExpertId`, `AccidentDate`, `AnnouncementDate`, `AccidentTime`, `AccidentCauseId`, `AccidentCityId`, `AccidentReportTypeId`, `CulpritTypeId`, `CulpritLicenceTypeId`, `CulpritLicenceNo`, `CulpritLicenceIssuDate`, `DamagedCount`, `EstimateAmount` (> 0), `AccidentLocationAddress`, `HasOtherCulprit`, `IsFatalAccident`, `IsAccidentOutOfBorder`, `IsPlaqueChanged`, `IsLicenseMatchWithVehicleKind`, `IsLicenseReplacement`, `PoliceOfficerId`, `AccidentVehicleUsedId`.
+
+**May be null** (and currently are, unless noted): everything else in the table.
+
+| Field | Persian | Type | Null? | Current source | Notes |
+|-------|---------|------|-------|----------------|-------|
+| PolicyId | شناسه بیمه‌نامه مقصر | number | **no** | **inquiry** `GET /lookups/my-policies` (guilty national code, line ثالث) | Cached on `fanavaranSync.baseClaim.policyId` |
+| ClaimExpertId | کارشناس مسئول پرونده | number | **no** | **staff** FileMaker `ThirdPartyClaimExpertId` on V4/V5, else tenant | GEN.03 role, not expertise |
+| AccidentDate | تاریخ حادثه | string (Jalali `yyyy/mm/dd`) | **no** | **user** accident datetime, else blame `createdAt` | |
+| AnnouncementDate | تاریخ اعلام | string Jalali | **no** | **derived** = AccidentDate | |
+| DocReceivedDate | تاریخ وصول مدارک | string Jalali | **no** | **derived** = AccidentDate | Third-party only (not on hull whitelist) |
+| AccidentTime | ساعت حادثه | string `HH:mm` | **no** | **user** / **derived** from createdAt | |
+| AccidentLocationAddress | نشانی محل حادثه | string | **no** | **system** `"استان تهران شهر تهران"` | Should later be **user** |
+| AccidentCauseId | علت حادثه | number | **no** | **system** `6` | Lookup: `GET /lookups/accident-causes`. Expert `accidentReason.fanavaran` exists but is not yet wired as the sent id |
+| AccidentCityId | شهر محل حادثه | number | **no** | **system** `701` تهران | Lookup: `GET /lookups/cities` |
+| AccidentReportTypeId | نحوه اعلام حادثه | number | **no** | **system** `155` | Lookup: `GET /lookups/accident-report-type` |
+| AccidentVehicleUsedId | نوع کاربری خودرو | number | **no** | **inquiry** VIN / policy vehicle `UsedId`, else tenant `1` | Lookup: `GET /lookups/vehicle-use-types` |
+| CulpritTypeId | نوع مقصر | number | **no** | **system** `337` | Lookup: `GET /lookups/accident-culprit-type` (ثالث, not hull) |
+| CulpritLicenceTypeId | نوع گواهینامه مقصر | number | **no** | **system** `2` | Lookup: `GET /lookups/driving-licence-types` |
+| CulpritLicenceNo | شماره گواهینامه مقصر | string | **no** | **user** party licence if stored, else dummy `9705463515` | Must never be empty |
+| CulpritLicenceIssuDate | تاریخ صدور گواهینامه | string Jalali | **no** | **system** `"1394/10/13"` | Should later be **user** |
+| EstimateAmount | مبلغ برآورد | number | **no** | **user** expert part prices, else provisional `1000` | Must be > 0 |
+| CompensationReferenceId | مرجع جبران | number | **no** | **system** `167` | Tenant default |
+| DamagedCount | تعداد زیان‌دیدگان | number | **no** | **system** `1` | |
+| HasOtherCulprit | مقصر دیگر دارد؟ | number (ans) | **no** | **system** `0` | Lookup `GET /lookups/ans` |
+| IsFatalAccident | فوت دارد؟ | number | **no** | **system** `0` | |
+| IsAccidentOutOfBorder | خارج از مرز؟ | number | **no** | **system** `0` | |
+| IsPlaqueChanged | پلاک تعویضی؟ | number | **no** | **system** `0` | |
+| IsLicenseMatchWithVehicleKind | گواهینامه متناسب؟ | number | **no** | **system** `1` | |
+| IsLicenseReplacement | گواهینامه تعویضی؟ | number | **no** | **system** `0` | Third-party uses this name (hull uses `IsLicenseReplaced` and must be null) |
+| PoliceOfficerId | افسر پلیس | number | **no** | **system** `1` | |
+| ActualPremium | حق بیمه واقعی | number | yes | unused on ثالث create | |
+| ArchiveNo | شماره بایگانی | string | yes | — | |
+| AuthorityCulpritId | مرجع تعیین مقصر | number | yes | **null** on ثالث | Hull requires this |
+| AccidentCulpritId | شناسه مقصر در فناوران | number | yes | **null** on ثالث | Hull fills from parties inquiry |
+| ClaimCompletionDate | تاریخ تکمیل | string | yes | — | |
+| CostSeparationToDmgSections | تفکیک هزینه به نقاط | number | yes | **null** on ثالث | Hull sends `0` |
+| CouponNo | شماره کوپن | string | yes | — | |
+| CourtArchiveNo | شماره بایگانی دادگاه | string | yes | — | |
+| CustomerFaultPercent | درصد تقصیر بیمه‌گذار | number | yes | **null** on ثالث | Hull sends `100` |
+| CulpritLicenceCityId | شهر صدور گواهینامه | number | yes | Lookup `cities` | |
+| CulpritLicenceCountryId | کشور صدور گواهینامه | number | yes | Lookup `countries` | |
+| CulpritLicenceForeignCityName | شهر خارجی صدور | string | yes | — | |
+| DmgAssessorFirstCreationTime | زمان ایجاد ارزیاب | string | yes | — | |
+| EntryDate | تاریخ ورود | string | yes | — | |
+| GlassBreakReasonId | علت شکست شیشه | number | yes | — | |
+| IsOwnerChanged | مالک تغییر کرده؟ | number | yes | **null** | Hull sends `0` |
+| IsSurplusArticleEighthLaw | مازاد ماده ۸ | number | yes | — | |
+| PlaqueCityId … PlaqueSerial | پلاک (بلوک پایه) | mixed | yes | **null** on GEN.03 ثالث | Plaque belongs on GEN.12 |
+| PoliceReportDesc / Seri / Serial | مشخصات کروکی | string | yes | **user** later | |
+| PreviousPolicyEndDate | پایان بیمه‌نامه قبلی | string | empty `""` | **system** | |
+| StatusChangeDate | تاریخ تغییر وضعیت | string | yes | — | |
+| TrackingCode | کد پیگیری | string | yes | — | |
+| UnknownCulpritCauseId | علت مقصر ناشناس | number | yes | — | |
+
+**Inquiries used at this stage**
+
+- `GET /lookups/my-policies?nationalCode=&insuranceLineId=` (ثالث)
+- Optional VIN → `AccidentVehicleUsedId`
+
+**User input already needed (even if some are still defaulted)**
+
+- Guilty party national code (to find PolicyId)
+- Accident date/time
+- Expert priced parts (EstimateAmount) when available
+
+---
+
+## Stage 2 — Damage case (GEN.12)
+
+Nested under Fanavaran `claimId` (`Id` from stage 1, never `ClaimNo`).
+
+**Must send (non-null in proven Parsian):** `DriverId`, `VehicleKindId`, `AccidentVehicleUsedId`, `DmgCaseTypeId`, `DmgHistoryStatus`, `FaultPercent`, `InsuranceCorpId`, `LicenceNo`, `LicenceTypeId`, `LicenceIssuDate`, `EstimateAmount`, `Desc`, plaque block (`PlaqueKindId`, `PlaqueSampleId`, left/middle/right/serial), `BeginDate`/`EndDate` when inquiry has them.
+
+If `DriverId` is missing, **submit** (not preview) registers GEN.44 `POST /common/other-people` and stores `otherPersonId`.
+
+| Field | Persian | Type | Null? | Current source |
+|-------|---------|------|-------|----------------|
+| DriverId | شناسه راننده زیان‌دیده در فناوران | number | **no** on submit | **inquiry** `GET /lookups/inquiry-by-unique-identifier` (national code + Jalali birthday). Fallback **GEN.44** create |
+| OwnerId | شناسه مالک | number | yes | currently `null` |
+| VehicleKindId | نوع خودرو | number | **no** | **inquiry** VIN vehicle `VehicleKindId`, else **lookup** `GET /lookups/vehicle-kinds` matched to `claim.vehicle.carType` |
+| AccidentVehicleUsedId | کاربری | number | **no** | **inquiry** vehicle `UsedId` / use-types, else tenant |
+| VIN | شماره شاسی ۱۷ رقمی | string | preferred | **inquiry** plate/VIN inquiry |
+| ChassisNo | شماره شاسی | string | preferred | **inquiry** |
+| MotorNo | شماره موتور | string | preferred | **inquiry** |
+| BuiltYear | سال ساخت | number | preferred | **inquiry** VIN / mapped `PrdDte` |
+| PlaqueKindId | نوع پلاک | number | **no** | **inquiry** vehicle GET, else national-plate default |
+| PlaqueSampleId | نمونه پلاک | number | **no** | same |
+| PlaqueLeftNo | دو رقم سمت چپ | string | **no** | **user** plate / **inquiry** |
+| PlaqueMiddleCodeId | حرف پلاک (کد فناوران) | number | **no** | **derived** from plate letter |
+| PlaqueRightNo | سه رقم | string | **no** | **user** / **inquiry** |
+| PlaqueSerial | ایران | string | **no** | **user** / **inquiry** |
+| PlaqueNo | پلاک رشته‌ای | string | preferred | **derived** |
+| PlaqueCityId | شهر پلاک | number | yes | **inquiry** vehicle |
+| PolicyNo | شماره چاپی بیمه‌نامه زیان‌دیده | string | preferred | **inquiry** ESG/Tejarat mapped |
+| PolicyCINumber | کد یکتای بیمه‌نامه | string | preferred | **inquiry** `PlcyUnqCod` |
+| BeginDate | شروع پوشش | string Jalali | preferred | **inquiry** |
+| EndDate | پایان پوشش | string Jalali | preferred | **inquiry** |
+| PreviousPolicyEndDate | پایان بیمه‌نامه قبلی | string | empty ok | **derived** from EndDate |
+| InsuranceCorpId | شرکت بیمه زیان‌دیده | number | **no** | **lookup** insurance-corp for tenant |
+| DmgCaseTypeId | نوع مورد خسارت | number | **no** | **system** `175` · lookup `dmg-case-type` |
+| DmgHistoryStatus | وضعیت سابقه خسارت | number | **no** | **system** `5214` · lookup `dmg-history-status` |
+| FaultPercent | درصد تقصیر | number | **no** | **system** `100` |
+| DriverIsOwner | راننده همان مالک؟ | number | **no** | **user** `driverIsInsurer` → 1/0 |
+| LicenceNo | شماره گواهینامه زیان‌دیده | string | **no** | **user**, else dummy |
+| LicenceTypeId | نوع گواهینامه | number | **no** | **system** same as CulpritLicenceTypeId |
+| LicenceIssuDate | تاریخ صدور | string Jalali | **no** | **user** birthday used as stand-in, else dummy date |
+| LicenceCityId / CountryId / ForeignCityName | محل صدور گواهینامه | mixed | yes | currently null |
+| EstimateAmount | برآورد مورد خسارت | number | **no** | **system** provisional constant |
+| Desc | شرح قطعات آسیب‌دیده | string | **no** | **user** selected outer parts labels joined with `/` |
+| DmgCaseId | (response) | number | — | store as local `dmgCaseId` |
+
+**Lookups:** `vehicle-kinds`, `vehicle-use-types`, `dmg-case-type`, `dmg-history-status`, `insurance-corp`, `file-types` (later), `driving-licence-types`, `ans`.
+
+**Inquiries:** parties by national code + birthday; VIN inquiry; optional vehicle GET; plate inquiry on blame.
+
+---
+
+## Stage 3 — Attachments (GEN.07)
+
+Multipart: field `Param` = JSON, field `Param1` = file bytes. One file per request. Parsian `FileTypeId=63` (سایر مدارک خسارت).
+
+| Field | Persian | Type | Null? | Current source |
+|-------|---------|------|-------|----------------|
+| FileName | نام فایل | string | **no** | **user** upload name (must match binary name) |
+| FileTypeId | نوع مدرک | number | **no** | **lookup** `GET /lookups/file-types` via tenant `ClaimFileTypeId` |
+| Files[].FileName / FileTypeId | تکرار متادیتا | object | **no** | same |
+| ClaimId | (hull only on Param) | number | hull yes | third-party URL already has claimId |
+
+Files themselves are **user** (documents, damage photos, factors).
+
+---
+
+## Stage 4 — Expertise (GEN.08)
+
+Requires local `dmgCaseId`. `ClaimExpertId` here is the **assessor** role (Parsian `29`), from FileReviewer `ThirdPartyExpertiseClaim` on V4/V5.
+
+| Field | Persian | Type | Null? | Current source |
+|-------|---------|------|-------|----------------|
+| DmgCaseId | شناسه مورد خسارت | number | **no** | stage 2 response |
+| ClaimExpertId | کارشناس ارزیاب | number | **no** | **staff** / tenant `ExpertiseClaimExpertId` |
+| DmgAssessmentDate | تاریخ بازدید | string Jalali | **no** | **derived** expert reply `submittedAt` |
+| InspectionTime | ساعت بازدید | string `HH:mm` | **no** | **derived** |
+| InspectionPlaceId | محل بازدید | number | **no** | **system** `282` · lookup `GET /lookups/inspection-place` |
+| RepairWage | اجرت کل | number | **no** | **user** sum of part `salary` |
+| ComponentReplacementCost | قطعه کل | number | **no** | **user** sum of part `price` |
+| WasteValue | داغی کل | number | **no** | **user** daghi prices |
+| DropAmountStatus | وضعیت افت | number | **no** | **system** `5458` · lookup `drop-amount-status` |
+| DropAmountAdditionsDeductions | مبلغ افت | number | **no** | **user** `evaluation.priceDrop.total` or `0` |
+| ComponentReplacementTaxAndToll | مالیات قطعه | number | **no** | **system** `0` |
+| DamagedVehicleCurrentPrice | قیمت روز خودرو | number | yes | **user** price-drop `carPrice` |
+| WentDistanceByExpert | مسافت کارشناس | number | yes | currently `null` |
+| DmgSections[].DmgSectionId | شناسه نقطه آسیب | number | **no** | **user** catalog `partId` · lookup `car-components` |
+| DmgSections[].AccidentLevel | شدت آسیب | number | **no** | **user** `typeOfDamage` or default `5456` · lookup `accident-level` |
+| DmgSections[].Desc | شرح | string | **no** | **user** |
+| DmgSections[].ComponentReplacementCost | قیمت قطعه | number | **no** | **user** |
+| DmgSections[].RepairWage | اجرت | number | **no** | **user** |
+| DmgSections[].WasteValue | داغی | number | **no** | **user** |
+
+---
+
+## YARA preview / submit
+
+| Stage | Preview | Submit |
+|-------|---------|--------|
+| 1 | `GET /v2/fanavaran/{client}/claim-cases/{id}/base-claim/preview` | `POST …/base-claim/submit` |
+| 2 | `GET …/damage-case/preview` | `POST …/damage-case/submit` |
+| 3 | `GET …/attachments/preview` | `POST …/attachments/submit` |
+| 4 | `GET …/expertise/preview` | `POST …/expertise/submit` |
+
+Nested Fanavaran URLs always use stored `claimId` (کد رایانه), never `claimNo`.

src/claim-request-management/claim-request-management.module.ts

@@ -58,7 +58,6 @@ import { MediaPolicyModule } from "src/media-policy/media-policy.module";
 import { FanavaranAuditModule } from "src/fanavaran/fanavaran-audit.module";
 import { FanavaranLookupModule } from "src/fanavaran/fanavaran-lookup.module";
 import { PlateNormalizerModule } from "src/utils/plate-normalizer/plate-normalizer.module";
-import { SmsOrchestrationModule } from "src/sms-orchestration/sms-orchestration.module";
 
 @Module({
   imports: [
@@ -77,7 +76,6 @@ import { SmsOrchestrationModule } from "src/sms-orchestration/sms-orchestration.
     SandHubModule,
     ClientModule,
     MediaPolicyModule,
-    SmsOrchestrationModule,
     JwtModule.register({}),
     MongooseModule.forFeature([
       { name: ClaimCase.name, schema: ClaimCaseSchema },

src/claim-request-management/claim-request-management.service.ts

@@ -66,15 +66,15 @@ import {
   toFanavaranHullExpertiseDmgSection,
   toFanavaranHullExpertisePayload,
   vehicleCurrentValueFromHullPolicyRecord,
+  FANAVARAN_DEFAULT_HULL_REPAIR_DURATION,
 } from "./fanavaran-hull-expertise";
 import {
-  asHullDmgAccessoryRows,
   FANAVARAN_DEFAULT_HULL_DMG_COST_KIND_ID,
   FANAVARAN_DEFAULT_HULL_DMG_KIND_ID,
+  FANAVARAN_DEFAULT_HULL_VEHICLE_ACCESSORY_ID,
   FANAVARAN_HULL_DMG_COST_KIND_CAPTION,
   FANAVARAN_HULL_DMG_KIND_CAPTION,
   findLookupIdByCaption,
-  resolveVehicleHullAccessoryId,
 } from "./fanavaran-hull-expertise-lookups";
 import { BlameRequestDbService } from "src/request-management/entities/db-service/blame-request.db.service";
 import { CreateClaimFromBlameResponseDto } from "./dto/create-claim-v2.dto";
@@ -249,7 +249,6 @@ import {
   FanavaranAuditStatus,
   FanavaranAuditStep,
 } from "src/fanavaran/schema/fanavaran-audit-log.schema";
-import { SmsOrchestrationService } from "src/sms-orchestration/sms-orchestration.service";
 import { selectLatestActiveFanavaranPolicy } from "./fanavaran-policy-selection";
 import {
   selectAccidentVehicleUsedId,
@@ -487,7 +486,6 @@ export class ClaimRequestManagementService {
     private readonly fanavaranAuditService: FanavaranAuditService,
     private readonly fanavaranAuthService: FanavaranAuthService,
     private readonly fanavaranLookupService: FanavaranLookupService,
-    private readonly smsOrchestrationService: SmsOrchestrationService,
     private readonly fileMakerDbService: FileMakerDbService,
     private readonly fileReviewerDbService: FileReviewerDbService,
     private readonly fieldExpertDbService: FieldExpertDbService,
@@ -1228,6 +1226,7 @@ export class ClaimRequestManagementService {
     claimRequestId: string,
     expert: any,
     dto: {
+      selectedPartIds?: number[];
       carPartDamage?: CarDamagePartDto;
       sheba?: string;
       nationalCodeOfInsurer?: string;
@@ -1264,12 +1263,34 @@ export class ClaimRequestManagementService {
       );
     }
 
-    if (dto.carPartDamage) {
+    if (dto.selectedPartIds?.length || dto.carPartDamage) {
       if (claim.carPartDamage && (claim.carPartDamage as any[]).length > 0) {
         throw new BadRequestException("Car part damage is already set.");
       }
-      this.assertCarPartDamageAtMostTwoOfFourSides(dto.carPartDamage);
+      let trueItems: Array<Record<string, unknown>>;
-      const trueItems = this.findTrueItems(dto.carPartDamage);
+      if (dto.selectedPartIds?.length) {
+        const liveCatalog = await this.getLiveFanavaranCatalogItems();
+        const byId = new Map<number, OuterPartCatalogItem>(
+          liveCatalog.map((part) => [part.id, part]),
+        );
+        trueItems = dto.selectedPartIds.map((id) => {
+          const item = byId.get(id);
+          if (!item) {
+            throw new BadRequestException(
+              `Invalid outer part id: ${id}. Use GET outer-parts-catalog to see valid IDs.`,
+            );
+          }
+          return {
+            side: item.side || "carDamage",
+            part: item.titleFa,
+            id: item.id,
+            label_fa: item.titleFa,
+          };
+        });
+      } else {
+        this.assertCarPartDamageAtMostTwoOfFourSides(dto.carPartDamage!);
+        trueItems = this.findTrueItems(dto.carPartDamage!);
+      }
       const claimDoc = (await this.claimDbService.findOne(
         claimRequestId,
       )) as any;
@@ -1304,6 +1325,7 @@ export class ClaimRequestManagementService {
     claimRequestId: string,
     expert: any,
     dto: {
+      selectedPartIds?: number[];
       carPartDamage?: CarDamagePartDto;
       sheba?: string;
       nationalCodeOfInsurer?: string;
@@ -1315,7 +1337,7 @@ export class ClaimRequestManagementService {
 
     let working = claimCase;
 
-    if (dto.carPartDamage) {
+    if (dto.selectedPartIds?.length || dto.carPartDamage) {
       if (
         working.workflow?.currentStep !== ClaimWorkflowStep.SELECT_OUTER_PARTS
       ) {
@@ -1329,20 +1351,41 @@ export class ClaimRequestManagementService {
       ) {
         throw new BadRequestException("Car part damage is already set.");
       }
-      this.assertCarPartDamageAtMostTwoOfFourSides(dto.carPartDamage);
+      let selectedPartObjs: DamageSelectedPartV2[];
-      const selectedSlugStrings = this.carDamagePartDtoToOuterPartSlugs(
+      if (dto.selectedPartIds?.length) {
-        dto.carPartDamage,
+        const liveCatalog = await this.getLiveFanavaranCatalogItems();
-      );
+        const byId = new Map<number, OuterPartCatalogItem>(
-      if (!selectedSlugStrings.length) {
+          liveCatalog.map((part) => [part.id, part]),
-        throw new BadRequestException(
+        );
-          "No outer damaged parts could be derived from carPartDamage. Check part selections.",
+        const selectedItems = dto.selectedPartIds.map((id) => {
+          const item = byId.get(id);
+          if (!item) {
+            throw new BadRequestException(
+              `Invalid outer part id: ${id}. Use GET outer-parts-catalog to see valid IDs.`,
+            );
+          }
+          return item;
+        });
+        selectedPartObjs = selectedItems.map((part) =>
+          catalogItemToSelectedPart(part, liveCatalog),
+        );
+      } else {
+        // Backward compatibility for older expert-panel clients.
+        this.assertCarPartDamageAtMostTwoOfFourSides(dto.carPartDamage!);
+        const selectedSlugStrings = this.carDamagePartDtoToOuterPartSlugs(
+          dto.carPartDamage!,
+        );
+        if (!selectedSlugStrings.length) {
+          throw new BadRequestException(
+            "No outer damaged parts could be derived from carPartDamage. Check part selections.",
+          );
+        }
+        selectedPartObjs = normalizeDamageSelectedParts(
+          selectedSlugStrings,
+          working.vehicle?.carType as ClaimVehicleTypeV2 | undefined,
+          undefined,
         );
       }
-      const selectedPartObjs = normalizeDamageSelectedParts(
-        selectedSlugStrings,
-        working.vehicle?.carType as ClaimVehicleTypeV2 | undefined,
-        undefined,
-      );
       const damagedPartsStubs = selectedPartObjs.map((p) => ({
         id: p.id ?? undefined,
         name: p.name,
@@ -4437,7 +4480,7 @@ export class ClaimRequestManagementService {
       ),
     };
 
-    const [dmgKindRows, dmgCostKindRows, policyRecord, accessoriesRaw] =
+    const [dmgKindRows, dmgCostKindRows, policyRecord] =
       await Promise.all([
         this.getFanavaranLookupRows(input.clientKey, "vehicle-hull-dmg-kind"),
         this.getFanavaranLookupRows(
@@ -4451,13 +4494,6 @@ export class ClaimRequestManagementService {
               contractOptions,
             )
           : Promise.resolve(null),
-        policyId != null
-          ? this.fanavaranLookupService.vehicleHullDmgAccessoriesByPolicyId(
-              input.clientKey,
-              policyId,
-              contractOptions,
-            )
-          : Promise.resolve([]),
       ]);
 
     const dmgKindId =
@@ -4469,13 +4505,6 @@ export class ClaimRequestManagementService {
         FANAVARAN_HULL_DMG_COST_KIND_CAPTION,
       ) ?? FANAVARAN_DEFAULT_HULL_DMG_COST_KIND_ID;
 
-    const accessories = asHullDmgAccessoryRows(accessoriesRaw);
-    if (policyId != null && accessories.length === 0) {
-      input.warnings.push(
-        `No hull dmg-accessories for policy ${policyId}; VehicleHullAccessoryId may be missing.`,
-      );
-    }
-
     let vehicle = pickHullVehicleIdentity(input.blame);
     let colorId: number | null = null;
     const policy = asObjectRecord(policyRecord);
@@ -4519,16 +4548,6 @@ export class ClaimRequestManagementService {
     );
 
     const hullSections = input.parts.map((part: any) => {
-      const accessoryKindId = parseCatalogPartIdInput(part?.partId);
-      const vehicleHullAccessoryId = resolveVehicleHullAccessoryId(
-        accessories,
-        accessoryKindId,
-      );
-      if (vehicleHullAccessoryId == null) {
-        input.warnings.push(
-          `No VehicleHullAccessoryId for part "${this.fanavaranPartLabel(part)}" (AccessoryKindId=${accessoryKindId ?? "none"}).`,
-        );
-      }
       return toFanavaranHullExpertiseDmgSection({
         partId: part?.partId,
         desc: this.fanavaranPartLabel(part),
@@ -4538,7 +4557,7 @@ export class ClaimRequestManagementService {
           this.parseFanavaranMoney(part?.salary),
         dmgKindId,
         dmgCostKindId,
-        vehicleHullAccessoryId,
+        vehicleHullAccessoryId: FANAVARAN_DEFAULT_HULL_VEHICLE_ACCESSORY_ID,
       });
     });
 
@@ -4551,10 +4570,7 @@ export class ClaimRequestManagementService {
       vehicleCurrentValue = vehicleCurrentValueFromHullPolicyRecord(policy);
     }
 
-    const repairDuration =
+    const repairDuration = FANAVARAN_DEFAULT_HULL_REPAIR_DURATION;
-      typeof input.profile.defaults.HullExpertiseRepairDuration === "number"
-        ? input.profile.defaults.HullExpertiseRepairDuration
-        : null;
 
     return {
       replyKey: input.replyKey,
@@ -7395,13 +7411,7 @@ export class ClaimRequestManagementService {
       this.logger.log(
         `[executeFanavaranExpertiseSubmit] Already have expertiseId=${claimCase.expertiseId}; skipping Fanavaran POST`,
       );
-      // Catch-up / deduped: SMS may still be pending if expertise predated this notify.
+      // Product decision: completing the final Fanavaran stage must not send SMS.
-      await this.notifyClaimOwnerFanavaranClaimRegistered({
-        claimCaseId,
-        claimId: claimCase.claimId,
-        claimNo: claimCase.claimNo,
-        logPrefix: `[Fanavaran ${clientKey} V2 Expertise]`,
-      });
       return (
         (claimCase as any)?.fanavaranSync?.expertise?.response ?? {
           Id: claimCase.expertiseId,
@@ -7477,13 +7487,7 @@ export class ClaimRequestManagementService {
         },
       });
 
-      // Best-effort: SMS after last Fanavaran stage (expertise) succeeds
+      // Product decision: completing the final Fanavaran stage must not send SMS.
-      await this.notifyClaimOwnerFanavaranClaimRegistered({
-        claimCaseId,
-        claimId: claimCase.claimId,
-        claimNo: claimCase.claimNo,
-        logPrefix: `[Fanavaran ${clientKey} V2 Expertise]`,
-      });
 
       return response.data;
     } catch (error) {
@@ -7521,12 +7525,7 @@ export class ClaimRequestManagementService {
         };
       }
       if (claimCase.expertiseId != null) {
-        await this.notifyClaimOwnerFanavaranClaimRegistered({
+        // Product decision: an already-completed Fanavaran stage must not send SMS.
-          claimCaseId,
-          claimId: claimCase.claimId,
-          claimNo: claimCase.claimNo,
-          logPrefix,
-        });
         return {
           attempted: false,
           submitted: false,
@@ -7872,7 +7871,18 @@ export class ClaimRequestManagementService {
     this.logger.log(
       `[Fanavaran hull sync] PUT ${url} keys=${Object.keys(hull).join(",")}`,
     );
-    await this.putFanavaranJson(url, hull, clientKey, undefined, claimCaseId);
+    try {
+      await this.putFanavaranJson(url, hull, clientKey, undefined, claimCaseId);
+    } catch (error) {
+      // Parsian bonyan often has no PUT route on vehicle-hull-claims/{Id}
+      // ("No HTTP resource was found.../vehicle-hull-claims/{Id}"). Do not
+      // block GEN.05 files / GEN.06 expertise on that.
+      this.logger.warn(
+        `[Fanavaran hull sync] PUT ${url} failed; continuing with nested stages: ${
+          error instanceof Error ? error.message : error
+        }`,
+      );
+    }
   }
 
   private async postFanavaranMultipart(
@@ -8695,111 +8705,6 @@ export class ClaimRequestManagementService {
     return true;
   }
 
-  /**
-   * Phone for the claim owner / damaged party (same recipient as other claim SMS).
-   */
-  private async resolveFanavaranClaimOwnerPhone(
-    claimCase: any,
-  ): Promise<string | undefined> {
-    const notifyUserId =
-      claimCase?.damagedPartyUserId ?? claimCase?.owner?.userId;
-    if (!notifyUserId) return undefined;
-    const ownerUserId = String(notifyUserId);
-
-    if (claimCase.blameRequestId) {
-      const blame = await this.blameRequestDbService.findById(
-        String(claimCase.blameRequestId),
-      );
-      const ownerParty = (blame?.parties || []).find(
-        (p: any) =>
-          p?.person?.userId && String(p.person.userId) === ownerUserId,
-      );
-      const fromParty = ownerParty?.person?.phoneNumber;
-      if (typeof fromParty === "string" && fromParty.trim()) {
-        return fromParty.trim();
-      }
-    }
-
-    const user = await this.userDbService.findOne({
-      _id: new Types.ObjectId(ownerUserId),
-    });
-    const mobile = user?.mobile;
-    if (typeof mobile === "string" && mobile.trim()) return mobile.trim();
-    return undefined;
-  }
-
-  /**
-   * After Fanavaran expertise (last stage) succeeds, SMS the claim owner with
-   * publicId + claimId + ClaimNo. Uses SmsOrchestrationService → same provider
-   * as login for this deployment (`SMS` / `SMS_PROVIDER`). Never throws.
-   */
-  private async notifyClaimOwnerFanavaranClaimRegistered(input: {
-    claimCaseId: string;
-    claimId?: number | string | null;
-    claimNo?: number | string | null;
-    logPrefix: string;
-  }): Promise<void> {
-    try {
-      if (input.claimId == null && input.claimNo == null) {
-        this.logger.warn(
-          `${input.logPrefix} Skip Fanavaran SMS: no claimId/ClaimNo on response`,
-        );
-        return;
-      }
-
-      const claimCase = await this.claimCaseDbService.findById(
-        input.claimCaseId,
-      );
-      if (!claimCase) return;
-
-      const sync = (claimCase as any)?.fanavaranSync;
-      // Dedup: expertise stage, or older base-claim notify from before the move.
-      if (sync?.expertise?.smsNotifiedAt || sync?.baseClaim?.smsNotifiedAt) {
-        this.logger.log(
-          `${input.logPrefix} Fanavaran SMS already sent; skipping duplicate`,
-        );
-        return;
-      }
-
-      const phone = await this.resolveFanavaranClaimOwnerPhone(claimCase);
-      if (!phone) {
-        this.logger.warn(
-          `${input.logPrefix} Skip Fanavaran SMS: no phone for claim owner`,
-        );
-        return;
-      }
-
-      const publicId =
-        typeof claimCase.publicId === "string" && claimCase.publicId.trim()
-          ? claimCase.publicId.trim()
-          : String(input.claimCaseId);
-
-      const sent =
-        await this.smsOrchestrationService.sendFanavaranClaimRegisteredNotice({
-          receptor: phone,
-          publicId,
-          claimNo: input.claimNo ?? claimCase.claimNo,
-          claimId: input.claimId ?? claimCase.claimId,
-        });
-
-      if (sent) {
-        await this.claimCaseDbService.findByIdAndUpdate(input.claimCaseId, {
-          $set: {
-            "fanavaranSync.expertise.smsNotifiedAt": new Date(),
-          },
-        });
-        this.logger.log(
-          `${input.logPrefix} Fanavaran claim SMS sent to claim owner phone=${phone} publicId=${publicId} claimNo=${input.claimNo ?? claimCase.claimNo ?? "-"} claimId=${input.claimId ?? claimCase.claimId ?? "-"}`,
-        );
-      }
-    } catch (error) {
-      this.logger.error(
-        `${input.logPrefix} Fanavaran claim SMS failed (non-fatal)`,
-        error,
-      );
-    }
-  }
-
   private async executeFanavaranV2Submit(
     claimCaseId: string,
     clientKey: FanavaranClientKey,
@@ -9442,6 +9347,9 @@ export class ClaimRequestManagementService {
       blameRequestId: new Types.ObjectId(blameRequestId),
       blameRequestNo: blameRequest.requestNo,
       initiatedByFieldExpertId: new Types.ObjectId(expert.sub),
+      ...((blameRequest as any).branchId
+        ? { branchId: new Types.ObjectId(String((blameRequest as any).branchId)) }
+        : {}),
       status: ClaimCaseStatus.SELECTING_OUTER_PARTS,
       claimStatus: ClaimStatus.PENDING,
       inquiries: (blameRequest as any).inquiries ?? {},

src/claim-request-management/entites/schema/claim-cases.schema.ts

@@ -142,7 +142,7 @@ export class FanavaranSyncStage {
   @Prop({ type: Date })
   lastPayloadBuiltAt?: Date;
 
-  /** When we SMS'd the claim owner about Fanavaran claimId/ClaimNo (after expertise). */
+  /** Legacy marker from the retired post-expertise Fanavaran SMS flow. */
   @Prop({ type: Date })
   smsNotifiedAt?: Date;
 
@@ -239,6 +239,10 @@ export class ClaimCase {
   @Prop({ type: Types.ObjectId, index: true })
   initiatedByFieldExpertId?: Types.ObjectId;
 
+  /** Branch snapshot inherited from the originating expert-created blame. */
+  @Prop({ type: Types.ObjectId, index: true })
+  branchId?: Types.ObjectId;
+
   /**
    * The damaged party's userId, resolved from the blame at claim-creation time.
    * Stored here so view/list access does not require an extra blame lookup.

src/claim-request-management/fanavaran-hull-base-claim.spec.ts

@@ -76,7 +76,7 @@ describe("fanavaran hull base claim", () => {
     expect(hull.IsLicenseReplaced).toBeNull();
     expect(hull.CostSeparationToDmgSections).toBe(0);
     expect(hull.IsOwnerChanged).toBe(0);
-    expect(hull.CulpritTypeId).toBe(301);
+    expect(hull.CulpritTypeId).toBe(300);
     expect(hull.DamagedCount).toBeUndefined();
     expect(hull.HasOtherCulprit).toBeUndefined();
     expect(hull.CompensationReferenceId).toBeUndefined();

src/claim-request-management/fanavaran-hull-expertise-lookups.ts

@@ -7,6 +7,8 @@ export const FANAVARAN_HULL_DMG_COST_KIND_CAPTION = "مجموع لوازم";
 export const FANAVARAN_DEFAULT_HULL_DMG_KIND_ID = 5485;
 /** Fallback when lookup fetch fails (`vehicle-hull-dmg-cost-kinds` Id). */
 export const FANAVARAN_DEFAULT_HULL_DMG_COST_KIND_ID = 1;
+/** GEN.06 factory (فابریک) accessory row. Used for every hull DmgSection. */
+export const FANAVARAN_DEFAULT_HULL_VEHICLE_ACCESSORY_ID = 3043330;
 
 export type FanavaranHullDmgAccessoryRow = {
   Id?: unknown;

src/claim-request-management/fanavaran-hull-expertise.ts

@@ -78,6 +78,9 @@ export {
   FANAVARAN_HULL_DMG_KIND_CAPTION,
 } from "./fanavaran-hull-expertise-lookups";
 
+/** GEN.06 RepairDuration in days for every hull expertise. */
+export const FANAVARAN_DEFAULT_HULL_REPAIR_DURATION = 3;
+
 /** GEN.06 VehicleCurrentValue from GET car/vehicle-hull-policies/{PolicyId} → VehicleValue. */
 export function vehicleCurrentValueFromHullPolicyRecord(
   policy: Record<string, unknown> | null | undefined,
@@ -117,7 +120,8 @@ export function toFanavaranHullExpertisePayload(input: {
     ComponentReplacementCost: input.componentReplacementCost,
     WasteValue: input.wasteValue,
     CarryAndRescueCost: null,
-    RepairDuration: input.repairDuration ?? null,
+    RepairDuration:
+      input.repairDuration ?? FANAVARAN_DEFAULT_HULL_REPAIR_DURATION,
     VehicleCurrentValue: input.vehicleCurrentValue,
     WreckHighestValue: null,
     InspectionDeduction: null,

src/client/dto/client-external-inquiries.dto.ts

@@ -52,7 +52,7 @@ export class ExternalInquiryFlagsDto implements ExternalInquiryFlags {
 
   @ApiProperty({
     description:
-      "ESG VIN/chassis-number inquiry (`/inquiry/policyByChassis`). Required for the VIN initial-form path.",
+      "ESG two-factor VIN/chassis inquiry (`/inquiry/carByChassis`). Required for the VIN initial-form path.",
     example: false,
   })
   @IsBoolean()

src/expert-blame/expert-blame.service.ts

@@ -614,9 +614,24 @@ export class ExpertBlameService {
     )) as Record<string, unknown>[];
 
     // Scope to this reviewer's insurance company via blame party clientId
-    const visibleCases = allSealed.filter((doc) =>
+    const tenantVisibleCases = allSealed.filter((doc) =>
       blameCaseTouchesClient(doc, clientKey),
     );
+    const visibleCases = (
+      await Promise.all(
+        tenantVisibleCases.map(async (doc) => {
+          try {
+            await this.requestManagementService.assertFileReviewerBranchAccess(
+              doc,
+              actor.sub,
+            );
+            return doc;
+          } catch {
+            return null;
+          }
+        }),
+      )
+    ).filter((doc): doc is Record<string, unknown> => doc != null);
 
     const pagedResult = await this.paginateBlameListV2(visibleCases, query);
     return pagedResult;

src/expert-claim/expert-claim.service.spec.ts

@@ -515,6 +515,9 @@ describe("ExpertClaimService FileReviewer assignment", () => {
         ],
       }),
     };
+    service.fanavaranLocationService = {
+      assertMakerReviewerBranchCompatible: jest.fn().mockResolvedValue(undefined),
+    };
     service.assertExpertActorOnClaim = jest.fn();
 
     await expect(
@@ -531,3 +534,28 @@ describe("ExpertClaimService FileReviewer assignment", () => {
     expect(service.assertExpertActorOnClaim).not.toHaveBeenCalled();
   });
 });
+
+describe("ExpertClaimService branch-scoped claim views", () => {
+  it("shows branch-scoped claims only to damage experts in that branch", async () => {
+    const service = createService() as any;
+    const branchId = new Types.ObjectId();
+    const otherBranchId = new Types.ObjectId();
+    service.damageExpertDbService = {
+      findById: jest.fn().mockResolvedValue({ branchId }),
+    };
+    service.blameRequestDbService = {
+      find: jest.fn().mockResolvedValue([]),
+    };
+
+    const inBranch = { _id: "in-branch", branchId };
+    const otherBranch = { _id: "other-branch", branchId: otherBranchId };
+    const legacyUnscoped = { _id: "legacy-unscoped" };
+
+    await expect(
+      service.filterDamageExpertClaimsByBranch(
+        [inBranch, otherBranch, legacyUnscoped],
+        { sub: V2_EXPERT_ID, role: RoleEnum.DAMAGE_EXPERT },
+      ),
+    ).resolves.toEqual([inBranch, legacyUnscoped]);
+  });
+});

src/expert-claim/expert-claim.service.ts

@@ -418,14 +418,145 @@ export class ExpertClaimService {
     claim: any,
     actor: any,
   ): Promise<void> {
+    const blame = await this.loadBlameForClaim(claim);
     // FILE_REVIEWER: by the time we reach this method the caller has already
     // verified that actor.sub === blame.assignedFileReviewerId (Phase 2 of
     // assignClaimForReviewV2).  The generic tenant-scope check would incorrectly
     // reject them because initiatedByFieldExpertId belongs to the FileMaker, not
     // the reviewer.  Skip it — the assignment check is the access proof.
-    if ((actor as any).role === RoleEnum.FILE_REVIEWER) return;
+    if ((actor as any).role === RoleEnum.FILE_REVIEWER) {
-    const blame = await this.loadBlameForClaim(claim);
+      await this.assertActorBranchAccess(claim, actor, blame);
+      return;
+    }
     assertClaimCaseForExpertActor(claim, actor, blame);
+    await this.assertActorBranchAccess(claim, actor, blame);
+  }
+
+  private async assertActorBranchAccess(
+    claim: any,
+    actor: any,
+    blame?: any,
+  ): Promise<void> {
+    const caseBranchId = claim?.branchId
+      ? String(claim.branchId)
+      : blame?.branchId
+        ? String(blame.branchId)
+        : undefined;
+
+    if (actor?.role === RoleEnum.FILE_REVIEWER) {
+      await this.fanavaranLocationService.assertMakerReviewerBranchCompatible({
+        fileMakerId: blame?.initiatedByFieldExpertId
+          ? String(blame.initiatedByFieldExpertId)
+          : null,
+        fileReviewerId: String(actor.sub),
+        caseBranchId,
+      });
+      return;
+    }
+
+    if (actor?.role === RoleEnum.FILE_MAKER) {
+      const actorBranchId = await this.fanavaranLocationService.fileMakerBranchId(
+        String(actor.sub),
+      );
+      if (!actorBranchId || (caseBranchId && caseBranchId !== actorBranchId)) {
+        throw new ForbiddenException("This file belongs to another branch.");
+      }
+      return;
+    }
+
+    if (actor?.role === RoleEnum.FIELD_EXPERT) return;
+
+    const damageExpert = await this.damageExpertDbService.findById(
+      String(actor.sub),
+    );
+    const actorBranchId = (damageExpert as any)?.branchId
+      ? String((damageExpert as any).branchId)
+      : undefined;
+    if (!actorBranchId) {
+      throw new ForbiddenException(
+        "DamageExpert account is not assigned to a branch.",
+      );
+    }
+    // Ordinary user-created legacy claims have no branch snapshot. Preserve
+    // their existing tenant queue; branch-created claims must match exactly.
+    if (caseBranchId && caseBranchId !== actorBranchId) {
+      throw new ForbiddenException("This file belongs to another branch.");
+    }
+  }
+
+  private async filterDamageExpertClaimsByBranch(
+    claims: any[],
+    actor: any,
+  ): Promise<any[]> {
+    const damageExpert = await this.damageExpertDbService.findById(
+      String(actor.sub),
+    );
+    const actorBranchId = (damageExpert as any)?.branchId
+      ? String((damageExpert as any).branchId)
+      : undefined;
+    if (!actorBranchId) {
+      throw new ForbiddenException(
+        "DamageExpert account is not assigned to a branch.",
+      );
+    }
+
+    const missingBranchBlameIds = [
+      ...new Set(
+        claims
+          .filter((claim) => !claim?.branchId && claim?.blameRequestId)
+          .map((claim) => String(claim.blameRequestId)),
+      ),
+    ];
+    const blames = missingBranchBlameIds.length
+      ? ((await this.blameRequestDbService.find(
+          {
+            _id: {
+              $in: missingBranchBlameIds.map((id) => new Types.ObjectId(id)),
+            },
+          },
+          {
+            lean: true,
+            select:
+              "_id branchId isMadeByFileMaker initiatedByFieldExpertId",
+          },
+        )) as any[])
+      : [];
+    const blameById = new Map(
+      blames.map((blame) => [String(blame._id), blame] as const),
+    );
+    const makerBranchById = new Map<string, string | undefined>();
+    await Promise.all(
+      [
+        ...new Set(
+          blames
+            .filter(
+              (blame) =>
+                blame.isMadeByFileMaker &&
+                !blame.branchId &&
+                blame.initiatedByFieldExpertId,
+            )
+            .map((blame) => String(blame.initiatedByFieldExpertId)),
+        ),
+      ].map(async (makerId) => {
+        makerBranchById.set(
+          makerId,
+          await this.fanavaranLocationService.fileMakerBranchId(makerId),
+        );
+      }),
+    );
+
+    return claims.filter((claim) => {
+      let caseBranchId = claim?.branchId ? String(claim.branchId) : undefined;
+      if (!caseBranchId && claim?.blameRequestId) {
+        const blame = blameById.get(String(claim.blameRequestId));
+        caseBranchId = blame?.branchId
+          ? String(blame.branchId)
+          : blame?.isMadeByFileMaker && blame?.initiatedByFieldExpertId
+            ? makerBranchById.get(String(blame.initiatedByFieldExpertId))
+            : undefined;
+      }
+      return !caseBranchId || caseBranchId === actorBranchId;
+    });
   }
 
   private async fieldExpertOwnsClaim(
@@ -2600,6 +2731,15 @@ export class ExpertClaimService {
         "This file does not belong to your organization.",
       );
     }
+    await this.fanavaranLocationService.assertMakerReviewerBranchCompatible({
+      fileMakerId: (blame as any)?.initiatedByFieldExpertId
+        ? String((blame as any).initiatedByFieldExpertId)
+        : null,
+      fileReviewerId: actor.sub,
+      caseBranchId: (blame as any)?.branchId
+        ? String((blame as any).branchId)
+        : null,
+    });
     if (
       !(blame as any).isMadeByFileMaker ||
       !(blame as any).expertInitiated ||
@@ -2732,6 +2872,15 @@ export class ExpertClaimService {
           "This file does not belong to your organization.",
         );
       }
+      await this.fanavaranLocationService.assertMakerReviewerBranchCompatible({
+        fileMakerId: (reviewerBlame as any).initiatedByFieldExpertId
+          ? String((reviewerBlame as any).initiatedByFieldExpertId)
+          : null,
+        fileReviewerId: actor.sub,
+        caseBranchId: (reviewerBlame as any).branchId
+          ? String((reviewerBlame as any).branchId)
+          : null,
+      });
       const assignedReviewerId = (reviewerBlame as any).assignedFileReviewerId
         ? String((reviewerBlame as any).assignedFileReviewerId)
         : null;
@@ -4121,9 +4270,13 @@ export class ExpertClaimService {
       ],
     });
 
-    const filtered = (claims as any[]).filter((c) =>
+    const tenantFiltered = (claims as any[]).filter((c) =>
       claimCaseTouchesClient(c, clientKey),
     );
+    const filtered = await this.filterDamageExpertClaimsByBranch(
+      tenantFiltered,
+      actor,
+    );
 
     // Reconcile stale locks — if no decision was made, also clear assignedForReviewBy
     const staleLockToReconcile = filtered.filter(
@@ -4389,7 +4542,7 @@ export class ExpertClaimService {
       {
         lean: true,
         select:
-          "_id type creationMethod parties blameStatus status expert.decision assignedFileReviewerId requiresFileMakerApproval",
+          "_id branchId initiatedByFieldExpertId type creationMethod parties blameStatus status expert.decision assignedFileReviewerId requiresFileMakerApproval",
       },
     )) as any[];
 
@@ -4398,9 +4551,31 @@ export class ExpertClaimService {
     }
 
     // Scope to this reviewer's insurer via blame party clientId
-    const scopedBlames = blames.filter((b) =>
+    const tenantScopedBlames = blames.filter((b) =>
       blameCaseTouchesClient(b, clientKey),
     );
+    const scopedBlames = (
+      await Promise.all(
+        tenantScopedBlames.map(async (blame) => {
+          try {
+            await this.fanavaranLocationService.assertMakerReviewerBranchCompatible(
+              {
+                fileMakerId: blame.initiatedByFieldExpertId
+                  ? String(blame.initiatedByFieldExpertId)
+                  : null,
+                fileReviewerId: actor.sub,
+                caseBranchId: blame.branchId
+                  ? String(blame.branchId)
+                  : null,
+              },
+            );
+            return blame;
+          } catch {
+            return null;
+          }
+        }),
+      )
+    ).filter((blame): blame is any => blame != null);
 
     if (scopedBlames.length === 0) {
       return this.paginateClaimListV2([], query);
@@ -4478,10 +4653,25 @@ export class ExpertClaimService {
   ): Promise<GetClaimListV2ResponseDto> {
     const makerOid = new Types.ObjectId(actor.sub);
 
-    const makerBlames = (await this.blameRequestDbService.find(
+    const ownMakerBlames = (await this.blameRequestDbService.find(
       { isMadeByFileMaker: true, initiatedByFieldExpertId: makerOid },
-      { lean: true, select: "_id type creationMethod parties blameStatus status expert.decision assignedFileReviewerId requiresFileMakerApproval" },
+      { lean: true, select: "_id branchId type creationMethod parties blameStatus status expert.decision assignedFileReviewerId requiresFileMakerApproval" },
     )) as any[];
+    const hasBranchScopedFiles = ownMakerBlames.some(
+      (blame) => !!blame.branchId,
+    );
+    const makerBranchId = hasBranchScopedFiles
+      ? await this.fanavaranLocationService.fileMakerBranchId(actor.sub)
+      : undefined;
+    if (hasBranchScopedFiles && !makerBranchId) {
+      throw new ForbiddenException(
+        "FileMaker account is not assigned to a branch.",
+      );
+    }
+    const makerBlames = ownMakerBlames.filter(
+      (blame) =>
+        !blame.branchId || String(blame.branchId) === makerBranchId,
+    );
 
     if (makerBlames.length === 0) {
       return this.paginateClaimListV2([], query);
@@ -4920,6 +5110,7 @@ export class ExpertClaimService {
     if (actor.role !== RoleEnum.FILE_REVIEWER) {
       assertClaimCaseForExpertActor(claim, actor, linkedBlame);
     }
+    await this.assertActorBranchAccess(claim, actor, linkedBlame);
 
     // Variables used both in the gate block and in the detail-build section below
     const isDamageExpertPhase =

src/expert-insurer/expert-insurer.file-summary.spec.ts

@@ -1,4 +1,5 @@
 import { ExpertInsurerService } from "./expert-insurer.service";
+import { ClaimCaseStatus } from "src/Types&Enums/claim-request-management/claim-case-status.enum";
 
 describe("insurer expert file summaries", () => {
   const service = Object.create(
@@ -49,4 +50,25 @@ describe("insurer expert file summaries", () => {
 
     expect(summary.reviewDurationMinutes).toBe(0);
   });
+
+  it("exposes the four Fanavaran claim references in insurer claim detail", async () => {
+    const detail = await (service as any).buildInsurerClaimDetail(
+      {
+        _id: "6aa50ce70545fc1906433c86",
+        status: ClaimCaseStatus.COMPLETED,
+        claimId: 101,
+        claimNo: 102,
+        dmgCaseId: 103,
+        expertiseId: 104,
+      },
+      null,
+    );
+
+    expect(detail.fanavaran).toEqual({
+      claimId: 101,
+      claimNo: 102,
+      dmgCaseId: 103,
+      expertiseId: 104,
+    });
+  });
 });

src/expert-insurer/expert-insurer.service.ts

@@ -86,6 +86,7 @@ import {
 } from "./helper/timeline-fa-labels";
 import { buildEnrichedDamagedParts } from "src/expert-claim/dto/claim-damaged-part.enricher";
 import { serializeDamagedPartSelectionHistory } from "src/helpers/claim-damaged-part-audit";
+import { fanavaranClaimReferences } from "src/claim-request-management/fanavaran-claim-references";
 
 @Injectable()
 export class ExpertInsurerService {
@@ -786,6 +787,7 @@ export class ExpertInsurerService {
       publicId: claim.publicId,
       status: claim.status,
       claimStatus: claim.claimStatus,
+      fanavaran: fanavaranClaimReferences(claim),
       blameDocumentResendPending: claim.blameDocumentResendPending,
       workflow: claim.workflow,
       owner: ownerOut,

src/fanavaran/fanavaran-location.service.spec.ts

@@ -0,0 +1,55 @@
+import { ForbiddenException } from "@nestjs/common";
+import { FanavaranLocationService } from "./fanavaran-location.service";
+
+describe("FanavaranLocationService branch scope", () => {
+  const makerId = "maker-1";
+  const reviewerId = "reviewer-1";
+
+  const createService = (makerBranch?: string, reviewerBranch?: string) =>
+    new FanavaranLocationService(
+      {
+        findById: jest.fn().mockResolvedValue(
+          makerBranch ? { branchId: makerBranch } : {},
+        ),
+      } as any,
+      {
+        findById: jest.fn().mockResolvedValue(
+          reviewerBranch ? { branchId: reviewerBranch } : {},
+        ),
+      } as any,
+    );
+
+  it("allows a reviewer to view a file from the same branch", async () => {
+    const service = createService("branch-1", "branch-1");
+
+    await expect(
+      service.assertMakerReviewerBranchCompatible({
+        fileMakerId: makerId,
+        fileReviewerId: reviewerId,
+      }),
+    ).resolves.toBeUndefined();
+  });
+
+  it("rejects a reviewer from another branch", async () => {
+    const service = createService("branch-1", "branch-2");
+
+    await expect(
+      service.assertMakerReviewerBranchCompatible({
+        fileMakerId: makerId,
+        fileReviewerId: reviewerId,
+      }),
+    ).rejects.toBeInstanceOf(ForbiddenException);
+  });
+
+  it("prefers the immutable case branch snapshot", async () => {
+    const service = createService("old-branch", "branch-2");
+
+    await expect(
+      service.assertMakerReviewerBranchCompatible({
+        fileMakerId: makerId,
+        fileReviewerId: reviewerId,
+        caseBranchId: "branch-2",
+      }),
+    ).resolves.toBeUndefined();
+  });
+});

src/fanavaran/fanavaran-location.service.ts

@@ -113,6 +113,54 @@ export class FanavaranLocationService {
     }
   }
 
+  async fileMakerBranchId(
+    fileMakerId: string | null | undefined,
+  ): Promise<string | undefined> {
+    if (!fileMakerId) return undefined;
+    const doc = await this.fileMakerDbService.findById(String(fileMakerId));
+    const branchId = (doc as any)?.branchId;
+    return branchId ? String(branchId) : undefined;
+  }
+
+  async fileReviewerBranchId(
+    fileReviewerId: string | null | undefined,
+  ): Promise<string | undefined> {
+    if (!fileReviewerId) return undefined;
+    const doc = await this.fileReviewerDbService.findById(
+      String(fileReviewerId),
+    );
+    const branchId = (doc as any)?.branchId;
+    return branchId ? String(branchId) : undefined;
+  }
+
+  /**
+   * V4/V5 case visibility is branch-scoped by the FileMaker who created it.
+   * Missing branch assignments are denied instead of widening visibility.
+   */
+  async assertMakerReviewerBranchCompatible(input: {
+    fileMakerId?: string | null;
+    fileReviewerId?: string | null;
+    caseBranchId?: string | null;
+  }): Promise<void> {
+    const reviewerBranchId = await this.fileReviewerBranchId(
+      input.fileReviewerId,
+    );
+    const caseBranchId =
+      (input.caseBranchId ? String(input.caseBranchId) : undefined) ??
+      (await this.fileMakerBranchId(input.fileMakerId));
+
+    if (!reviewerBranchId) {
+      throw new ForbiddenException(
+        "FileReviewer account is not assigned to a branch.",
+      );
+    }
+    if (!caseBranchId || caseBranchId !== reviewerBranchId) {
+      throw new ForbiddenException(
+        "This file belongs to another branch.",
+      );
+    }
+  }
+
   private async loadPrimaryLocationId(
     userId: string | null | undefined,
     kind: "maker" | "reviewer",

src/helpers/iran-datetime.spec.ts

@@ -18,9 +18,22 @@ describe("parseIranLocalDateTime", () => {
     expect(instant!.toISOString()).toBe("2025-05-16T14:58:00.000Z");
   });
 
+  it("applies a separately supplied time to an explicit-offset date", () => {
+    const instant = parseIranLocalDateTime(
+      "2025-05-16T00:00:00.000Z",
+      "18:28",
+    );
+    expect(instant!.toISOString()).toBe("2025-05-16T14:58:00.000Z");
+  });
+
   it("combines Date calendar day in Iran with accidentTime", () => {
     const dateOnly = new Date("2025-05-16T00:00:00.000Z");
     const instant = parseIranLocalDateTime(dateOnly, "18:28");
     expect(instant!.toISOString()).toBe("2025-05-16T14:58:00.000Z");
   });
+
+  it("rejects out-of-range hours and minutes", () => {
+    expect(parseIranLocalDateTime("2025-05-16", "24:00")).toBeNull();
+    expect(parseIranLocalDateTime("2025-05-16", "12:60")).toBeNull();
+  });
 });

src/helpers/iran-datetime.ts

@@ -26,6 +26,7 @@ function normalizeTimeToHms(time: string): string | null {
   const hh = m[1].padStart(2, "0");
   const mm = m[2];
   const ss = m[3] ?? "00";
+  if (Number(hh) > 23 || Number(mm) > 59 || Number(ss) > 59) return null;
   return `${hh}:${mm}:${ss}`;
 }
 
@@ -56,7 +57,12 @@ export function parseIranLocalDateTime(
 
   if (/[zZ]|[+-]\d{2}:?\d{2}$/.test(raw)) {
     const d = new Date(raw);
-    return Number.isNaN(d.getTime()) ? null : d;
+    if (Number.isNaN(d.getTime())) return null;
+    const cleanTime = (time ?? "").trim();
+    if (!cleanTime) return d;
+    const timeHms = normalizeTimeToHms(cleanTime);
+    if (!timeHms) return null;
+    return parseIranLocalIso(gregorianDateInIran(d), timeHms);
   }
 
   const naive = raw.match(NAIVE_ISO_DATETIME_RE);

src/request-management/call-center-blame-v6.controller.ts

@@ -114,7 +114,7 @@ export class CallCenterBlameV6Controller {
     description:
       "VIN alternative to `run-inquiry`. " +
       "The agent supplies the chassis number and personal data collected from the caller. " +
-      "ESG chassis lookup (`policyByChassis`) is executed and the result is stored on the " +
+      "ESG two-factor chassis lookup (`carByChassis`) is executed and the result is stored on the " +
       "blame document under `vehicle.vin` (plateId is left empty). " +
       "Identical eligibility guards and insurer-company validation as the plate variant. " +
       "After this call, proceed to `send-link` exactly as in the plate flow.",

src/request-management/dto/expert-complete-claim-data.dto.ts

@@ -1,4 +1,11 @@
 import { ApiPropertyOptional } from "@nestjs/swagger";
+import {
+  ArrayMinSize,
+  ArrayUnique,
+  IsArray,
+  IsInt,
+  IsOptional,
+} from "class-validator";
 import { CarDamagePartDto } from "src/claim-request-management/dto/car-part.dto";
 
 /**
@@ -6,6 +13,19 @@ import { CarDamagePartDto } from "src/claim-request-management/dto/car-part.dto"
  * All fields optional so expert can submit in one or two steps (e.g. car parts first, then sheba/other).
  */
 export class ExpertCompleteClaimDataDto {
+  @ApiPropertyOptional({
+    description:
+      "Selected damaged-part IDs from the live Fanavaran car-components catalog.",
+    example: [9, 10, 30],
+    type: [Number],
+  })
+  @IsOptional()
+  @IsArray({ message: "selectedPartIds must be an array" })
+  @ArrayMinSize(1, { message: "At least one part ID must be selected" })
+  @ArrayUnique({ message: "Duplicate part IDs are not allowed" })
+  @IsInt({ each: true, message: "Each selected part ID must be an integer" })
+  selectedPartIds?: number[];
+
   @ApiPropertyOptional({
     description: "Car part damage selection (same as selectCarPartDamage). Required for first claim data step.",
     type: CarDamagePartDto,

src/request-management/entities/schema/blame-cases.schema.ts

@@ -94,6 +94,10 @@ export class BlameRequest {
   @Prop({ type: Types.ObjectId })
   initiatedByFieldExpertId?: Types.ObjectId;
 
+  /** Branch snapshot of the expert/FileMaker who created this file. */
+  @Prop({ type: Types.ObjectId, index: true })
+  branchId?: Types.ObjectId;
+
   /** True when this blame was created by a registrar. */
   @Prop({ default: false })
   registrarInitiated?: boolean;

src/request-management/request-management.file-reviewer.spec.ts

@@ -38,6 +38,9 @@ describe("RequestManagementService FileReviewer inbox", () => {
     (service as any).claimCaseDbService = {
       find: jest.fn().mockResolvedValue([]),
     };
+    (service as any).fanavaranLocationService = {
+      assertMakerReviewerBranchCompatible: jest.fn().mockResolvedValue(undefined),
+    };
     return { service, blameRequestDbService };
   }
 
@@ -89,6 +92,22 @@ describe("RequestManagementService FileReviewer inbox", () => {
     expect(result.list).toEqual([]);
   });
 
+  it("does not list an open file from another branch", async () => {
+    const { service } = createService([sealedFile]);
+    (service as any).fanavaranLocationService
+      .assertMakerReviewerBranchCompatible.mockRejectedValue(
+        new Error("This file belongs to another branch."),
+      );
+
+    const result = await service.getMyFileReviewerFiles({
+      sub: String(reviewerId),
+      role: RoleEnum.FILE_REVIEWER,
+      clientKey: String(clientId),
+    });
+
+    expect(result.list).toEqual([]);
+  });
+
   it("sorts and paginates the reviewer inbox with the shared list contract", async () => {
     const olderFile = {
       ...sealedFile,

src/request-management/request-management.policyholder-inquiry.spec.ts

@@ -1,4 +1,5 @@
 import { BlameRequestType } from "src/Types&Enums/blame-request-management/blameRequestType.enum";
+import { PartyRole } from "./entities/schema/partyRole.enum";
 import { RequestManagementService } from "./request-management.service";
 
 describe("RequestManagementService policyholder inquiry routing", () => {
@@ -138,7 +139,7 @@ describe("RequestManagementService policyholder inquiry routing", () => {
   it("queries VIN with the third-party policyholder", async () => {
     const service = Object.create(RequestManagementService.prototype) as any;
     service.sandHubService = {
-      getPolicyByChassisInquiry: jest.fn().mockResolvedValue({
+      getCarByChassisInquiry: jest.fn().mockResolvedValue({
         raw: {},
         mapped: { CompanyName: "پارسیان" },
       }),
@@ -151,16 +152,74 @@ describe("RequestManagementService policyholder inquiry routing", () => {
     await service.getThirdPartyVinInquiry(submission);
 
     expect(
-      service.sandHubService.getPolicyByChassisInquiry,
+      service.sandHubService.getCarByChassisInquiry,
     ).toHaveBeenCalledTimes(1);
     expect(
-      service.sandHubService.getPolicyByChassisInquiry,
+      service.sandHubService.getCarByChassisInquiry,
     ).toHaveBeenCalledWith(
       {
         nationalCode: "0022222222",
-        chassis: vehicle.vin,
+        chassisNo: vehicle.vin,
       },
       undefined,
     );
   });
+
+  it("runs both third-party and car-body inquiries for a car-body VIN", async () => {
+    const service = Object.create(RequestManagementService.prototype) as any;
+    service.getThirdPartyVinInquiry = jest.fn().mockResolvedValue({
+      raw: { success: true },
+      mapped: {
+        CompanyCode: "8",
+        CompanyName: "بیمه پارسیان",
+        PrntPlcyCmpDocNo: "TP-1",
+      },
+    });
+    service.sandHubService = {
+      getCarBodyInquiry: jest.fn().mockResolvedValue({
+        source: "ESG_CAR_BODY_VIN_INQUIRY",
+        raw: { policyId: 123 },
+        mapped: {
+          policyNumber: "BODY-1",
+          companyId: "8",
+          CompanyName: "بیمه پارسیان",
+          VinNumberField: vehicle.vin,
+        },
+      }),
+    };
+    service.clientService = {
+      findOrCreateClientByCompanyCode: jest
+        .fn()
+        .mockResolvedValue({ _id: "client-third-party" }),
+    };
+    service.resolveCarBodyPolicyClientId = jest
+      .fn()
+      .mockResolvedValue("client-car-body");
+    service.runParticipantPersonalInquiries = jest.fn().mockResolvedValue(undefined);
+    service.runVehicleOwnershipInquiry = jest.fn().mockResolvedValue(undefined);
+
+    const req: any = {
+      _id: "car-body-vin-request",
+      type: BlameRequestType.CAR_BODY,
+      inquiries: {},
+    };
+    const party: any = { person: {}, vehicle: {}, insurance: {} };
+
+    await service.runPartyInquiriesVinV3Internal(
+      req,
+      participantInput(BlameRequestType.CAR_BODY),
+      PartyRole.FIRST,
+      party,
+    );
+
+    expect(service.getThirdPartyVinInquiry).toHaveBeenCalledTimes(1);
+    expect(service.sandHubService.getCarBodyInquiry).toHaveBeenCalledWith({
+      nationalCodeOfInsurer: "0033333333",
+      plate: vehicle.vin,
+    });
+    expect(req.inquiries.thirdParty.has).toBe(true);
+    expect(req.inquiries.carBody.has).toBe(true);
+    expect(party.insurance.policyNumber).toBe("TP-1");
+    expect(party.insurance.carBodyInsurance.policyNumber).toBe("BODY-1");
+  });
 });

src/request-management/request-management.service.ts

@@ -60,6 +60,7 @@ import { FileMakerDbService } from "src/users/entities/db-service/file-maker.db.
 import { FileReviewerDbService } from "src/users/entities/db-service/file-reviewer.db.service";
 import { isOtpExpiryActive } from "src/helpers/user-otp-expiry";
 import { parseIranLocalDateTime } from "src/helpers/iran-datetime";
+import { jalaliToGregorianDate } from "src/helpers/date-jalali";
 import {
   applyListQueryV2,
   isInListDateRange,
@@ -465,10 +466,10 @@ export class RequestManagementService {
       );
     }
     const subjects = resolveInquirySubjects(submission);
-    const result = await this.sandHubService.getPolicyByChassisInquiry(
+    const result = await this.sandHubService.getCarByChassisInquiry(
       {
         nationalCode: subjects.thirdPartyPolicyNationalCode,
-        chassis,
+        chassisNo: chassis,
       },
       options,
     );
@@ -1125,6 +1126,22 @@ export class RequestManagementService {
     private readonly fileReviewerDbService: FileReviewerDbService,
   ) {}
 
+  async assertFileReviewerBranchAccess(
+    file: {
+      initiatedByFieldExpertId?: unknown;
+      branchId?: unknown;
+    },
+    fileReviewerId: string,
+  ): Promise<void> {
+    await this.fanavaranLocationService.assertMakerReviewerBranchCompatible({
+      fileMakerId: file?.initiatedByFieldExpertId
+        ? String(file.initiatedByFieldExpertId)
+        : null,
+      fileReviewerId,
+      caseBranchId: file?.branchId ? String(file.branchId) : null,
+    });
+  }
+
   /**
    * Reject CAR_BODY submissions whose accident is older than the per-client
    * window (see `ClientService.getCarBodyAccidentMaxAgeDays`). The check is
@@ -1171,7 +1188,8 @@ export class RequestManagementService {
     if (ageMs < 0) {
       throw new BadRequestException({
         code: "CAR_BODY_ACCIDENT_DATE_IN_FUTURE",
-        message: "Accident date cannot be in the future.",
+        message: "Accident date and time cannot be in the future.",
+        messageFa: "تاریخ و ساعت حادثه نمی‌تواند در آینده باشد.",
       });
     }
 
@@ -1202,7 +1220,47 @@ export class RequestManagementService {
     date: Date | string,
     time?: string,
   ): Date | null {
-    return parseIranLocalDateTime(date, time);
+    const normalizedDate =
+      typeof date === "string" ? jalaliToGregorianDate(date) ?? date : date;
+    return parseIranLocalDateTime(normalizedDate, time);
+  }
+
+  /**
+   * Universal write guard for accident timestamps. UI restrictions are only a
+   * convenience; every endpoint that persists accidentDate/accidentTime must
+   * reject an invalid or future Iran-local timestamp as well.
+   */
+  private assertAccidentDateTimeNotInFuture(params: {
+    accidentDate: Date | string | null | undefined;
+    accidentTime?: string | null;
+  }): void {
+    const { accidentDate, accidentTime } = params;
+    if (accidentDate == null && !accidentTime) return;
+
+    if (accidentDate == null || !String(accidentTime ?? "").trim()) {
+      throw new BadRequestException({
+        code: "ACCIDENT_DATE_TIME_INVALID",
+        message: "A valid accident date and time are required together.",
+        messageFa: "تاریخ و ساعت معتبر حادثه باید با هم وارد شوند.",
+      });
+    }
+
+    const instant = this.parseAccidentInstant(accidentDate, accidentTime!);
+    if (!instant || Number.isNaN(instant.getTime())) {
+      throw new BadRequestException({
+        code: "ACCIDENT_DATE_TIME_INVALID",
+        message: "Invalid accident date or time.",
+        messageFa: "تاریخ یا ساعت حادثه معتبر نیست.",
+      });
+    }
+
+    if (instant.getTime() > Date.now()) {
+      throw new BadRequestException({
+        code: "ACCIDENT_DATE_TIME_IN_FUTURE",
+        message: "Accident date and time cannot be in the future.",
+        messageFa: "تاریخ و ساعت حادثه نمی‌تواند در آینده باشد.",
+      });
+    }
   }
 
   /**
@@ -2142,7 +2200,7 @@ export class RequestManagementService {
    * V2 initial-form submitted with a VIN/chassis number instead of a plate.
    *
    * Performs:
-   *   1. ESG `/inquiry/policyByChassis` (or its mock when `vinChassis` is off)
+   *   1. ESG two-factor `/inquiry/carByChassis` (or its mock when `vinChassis` is off)
    *   2. Personal identity inquiry (same as the plate path)
    *
    * The inquiry result is mapped through the same `mapEsgPolicyByPlateToOldFormat`
@@ -2236,7 +2294,7 @@ export class RequestManagementService {
         }
       }
 
-      // ---- External inquiry: ESG policyByChassis ----
+      // ---- External inquiry: ESG two-factor carByChassis ----
       const inquiryClientId = party.person?.clientId
         ? String(party.person.clientId)
         : undefined;
@@ -2256,10 +2314,10 @@ export class RequestManagementService {
         inquiryRaw = inquiry.raw;
         inquiryMapped = inquiry.mapped;
         this.logger.log(
-          `[ESG] policyByChassis raw for request=${req._id}: ${JSON.stringify(inquiryRaw)}`,
+          `[ESG] carByChassis raw for request=${req._id}: ${JSON.stringify(inquiryRaw)}`,
         );
         this.logger.log(
-          `[ESG] policyByChassis mapped for request=${req._id}: ${JSON.stringify(inquiryMapped)}`,
+          `[ESG] carByChassis mapped for request=${req._id}: ${JSON.stringify(inquiryMapped)}`,
         );
         this.recordPartyCaseInquiryStatus(
           req,
@@ -2274,11 +2332,11 @@ export class RequestManagementService {
         );
       } catch (err: any) {
         this.logger.error(
-          `[ESG] policyByChassis failed for request=${req._id}: ${err?.message || err}`,
+          `[ESG] carByChassis failed for request=${req._id}: ${err?.message || err}`,
         );
         if (err?.response) {
           this.logger.error(
-            `[ESG] policyByChassis response for request=${req._id}: status=${
+            `[ESG] carByChassis response for request=${req._id}: status=${
               err.response.status
             }, data=${JSON.stringify(err.response.data)}`,
           );
@@ -2300,7 +2358,7 @@ export class RequestManagementService {
 
       if (inquiryMapped?.Error) {
         this.logger.warn(
-          `[ESG] policyByChassis error for request=${req._id}: ${JSON.stringify(inquiryMapped.Error)}`,
+          `[ESG] carByChassis error for request=${req._id}: ${JSON.stringify(inquiryMapped.Error)}`,
         );
         this.recordPartyCaseInquiryStatus(req, "thirdParty", role, false, {
           source: "ESG_VIN_INQUIRY",
@@ -4106,6 +4164,10 @@ export class RequestManagementService {
 
       // Add CAR_BODY specific fields if type is CAR_BODY
       if (request.type === "CAR_BODY") {
+        this.assertAccidentDateTimeNotInFuture({
+          accidentDate: body.accidentDate,
+          accidentTime: body.accidentTime,
+        });
         if (body.accidentDate) {
           updatePayload.$set["firstPartyDetails.firstPartyFile.accidentDate"] =
             body.accidentDate;
@@ -5378,6 +5440,15 @@ export class RequestManagementService {
         throw new ForbiddenException("FileReviewer account not found.");
       }
       assertFileReviewerCanReviewBlameType(fileReviewer, req.type);
+      await this.fanavaranLocationService.assertMakerReviewerBranchCompatible({
+        fileMakerId: req?.initiatedByFieldExpertId
+          ? String(req.initiatedByFieldExpertId)
+          : null,
+        fileReviewerId: String(expert.sub),
+        caseBranchId: (req as any)?.branchId
+          ? String((req as any).branchId)
+          : null,
+      });
 
       if (!assignedId) {
         // Atomically claim — ignore if another reviewer won the race (they would have
@@ -5687,12 +5758,19 @@ export class RequestManagementService {
     }
 
     const isFileMakerRole = (expert as any)?.role === RoleEnum.FILE_MAKER;
+    let expertBranchId: Types.ObjectId | undefined;
     if (isFileMakerRole) {
       const fileMaker = await this.fileMakerDbService.findById(String(expert.sub));
       if (!fileMaker) {
         throw new ForbiddenException("FileMaker account not found.");
       }
       assertFileMakerCanCreateBlameType(fileMaker, type);
+      if (!fileMaker.branchId) {
+        throw new ForbiddenException(
+          "FileMaker account is not assigned to a branch.",
+        );
+      }
+      expertBranchId = new Types.ObjectId(String(fileMaker.branchId));
     }
     const created = await this.blameRequestDbService.create({
       publicId,
@@ -5708,6 +5786,7 @@ export class RequestManagementService {
       history: [],
       expertInitiated: true,
       initiatedByFieldExpertId: expertId,
+      ...(expertBranchId ? { branchId: expertBranchId } : {}),
       creationMethod: dto.creationMethod,
       filledBy:
         dto.creationMethod === CreationMethod.IN_PERSON
@@ -8553,6 +8632,11 @@ export class RequestManagementService {
       );
     }
 
+    this.assertAccidentDateTimeNotInFuture({
+      accidentDate: formData.firstPartyDescription?.accidentDate,
+      accidentTime: formData.firstPartyDescription?.accidentTime,
+    });
+
     try {
       // Get or create user for first party phone number
       const firstPartyUserId = await this.getOrCreateUserByPhoneNumber(
@@ -10645,7 +10729,7 @@ export class RequestManagementService {
 
   /**
    * VIN variant of `runInquiriesV3`.
-   * Identical flow, but calls `getPolicyByChassisInquiry` instead of
+   * Identical flow, but calls the two-factor `getCarByChassisInquiry` instead of
    * `getTejaratBlockInquiry` for the primary policy lookup.
    */
   async runInquiriesVinV3(
@@ -10788,7 +10872,7 @@ export class RequestManagementService {
 
   /**
    * VIN variant of `runPartyInquiriesV3Internal`.
-   * Calls `getPolicyByChassisInquiry` (ESG chassis lookup) instead of
+   * Calls `getCarByChassisInquiry` (ESG two-factor chassis lookup) instead of
    * `getTejaratBlockInquiry` (plate-based). All other inquiries (personal,
    * driving licence, car-body for CAR_BODY) are unchanged.
    */
@@ -11693,6 +11777,16 @@ export class RequestManagementService {
     const role = this.resolvePartyRoleV3(req, partyRole);
     this.assertBlameV3PartyDetailPhase(req, role);
 
+    // V3/V5 clients can include CAR_BODY accident fields even though this
+    // endpoint only persists the description. Never accept a future timestamp
+    // merely because those extra fields are not part of the V3 statement step.
+    if (body.accidentDate != null || body.accidentTime != null) {
+      this.assertAccidentDateTimeNotInFuture({
+        accidentDate: body.accidentDate,
+        accidentTime: body.accidentTime,
+      });
+    }
+
     const idx = this.getPartyIndex(req, role);
     if (idx === -1) throw new BadRequestException(`${role} party not found`);
 
@@ -11751,6 +11845,11 @@ export class RequestManagementService {
       }
     }
 
+    this.assertAccidentDateTimeNotInFuture({
+      accidentDate: body.accidentDate,
+      accidentTime: body.accidentTime,
+    });
+
     const idx = this.getPartyIndex(req, role);
     if (idx === -1) throw new BadRequestException(`${role} party not found`);
 
@@ -12958,10 +13057,31 @@ export class RequestManagementService {
       throw new ForbiddenException("Only FileMakers can use this endpoint.");
     }
     const makerId = new Types.ObjectId(fileMaker.sub);
-    const files = await this.blameRequestDbService.find({
+    const ownFiles = await this.blameRequestDbService.find({
       isMadeByFileMaker: true,
       initiatedByFieldExpertId: makerId,
     });
+    const hasBranchScopedFiles = (ownFiles || []).some(
+      (file: any) => !!file.branchId,
+    );
+    let makerBranchId: string | undefined;
+    if (hasBranchScopedFiles) {
+      const fileMakerProfile = await this.fileMakerDbService.findById(
+        String(fileMaker.sub),
+      );
+      makerBranchId = fileMakerProfile?.branchId
+        ? String(fileMakerProfile.branchId)
+        : undefined;
+      if (!makerBranchId) {
+        throw new ForbiddenException(
+          "FileMaker account is not assigned to a branch.",
+        );
+      }
+    }
+    const files = (ownFiles || []).filter(
+      (file: any) =>
+        !file.branchId || String(file.branchId) === makerBranchId,
+    );
     const blameIds = (files || []).map((f: any) => f._id).filter(Boolean);
     const claims =
       blameIds.length > 0
@@ -13021,6 +13141,17 @@ export class RequestManagementService {
     }
     const req = await this.blameRequestDbService.findById(requestId);
     if (!req) throw new NotFoundException("Blame request not found");
+    if ((req as any).branchId) {
+      const fileMakerProfile = await this.fileMakerDbService.findById(
+        String(fileMaker.sub),
+      );
+      const makerBranchId = fileMakerProfile?.branchId
+        ? String(fileMakerProfile.branchId)
+        : undefined;
+      if (!makerBranchId || String((req as any).branchId) !== makerBranchId) {
+        throw new ForbiddenException("This file belongs to another branch.");
+      }
+    }
     if (
       !req.isMadeByFileMaker ||
       String((req as any).initiatedByFieldExpertId) !== String(fileMaker.sub)
@@ -13149,7 +13280,7 @@ export class RequestManagementService {
         { assignedFileReviewerId: reviewerId },
       ],
     });
-    const visibleFiles = (files || []).filter((file: any) => {
+    const tenantAndAssignmentVisible = (files || []).filter((file: any) => {
       const assignedReviewerId = file.assignedFileReviewerId
         ? String(file.assignedFileReviewerId)
         : null;
@@ -13163,6 +13294,26 @@ export class RequestManagementService {
         (isOpen || isAssignedToReviewer)
       );
     });
+    const visibleFiles = (
+      await Promise.all(
+        tenantAndAssignmentVisible.map(async (file: any) => {
+          try {
+            await this.fanavaranLocationService.assertMakerReviewerBranchCompatible(
+              {
+                fileMakerId: file.initiatedByFieldExpertId
+                  ? String(file.initiatedByFieldExpertId)
+                  : null,
+                fileReviewerId: String(fileReviewer.sub),
+                caseBranchId: file.branchId ? String(file.branchId) : null,
+              },
+            );
+            return file;
+          } catch {
+            return null;
+          }
+        }),
+      )
+    ).filter((file): file is any => file != null);
 
     const visibleBlameIds = visibleFiles
       .map((f: any) => f._id)
@@ -13230,6 +13381,15 @@ export class RequestManagementService {
         "This file does not belong to your organization.",
       );
     }
+    await this.fanavaranLocationService.assertMakerReviewerBranchCompatible({
+      fileMakerId: (req as any).initiatedByFieldExpertId
+        ? String((req as any).initiatedByFieldExpertId)
+        : null,
+      fileReviewerId: String(fileReviewer.sub),
+      caseBranchId: (req as any).branchId
+        ? String((req as any).branchId)
+        : null,
+    });
     const assignedId = (req as any).assignedFileReviewerId
       ? String((req as any).assignedFileReviewerId)
       : null;

src/sand-hub/sand-hub.service.spec.ts

@@ -189,9 +189,9 @@ describe("SandHubService inquiry mocks", () => {
       },
     });
 
-    const result = await service.getPolicyByChassisInquiry({
+    const result = await service.getCarByChassisInquiry({
       nationalCode: "0012345678",
-      chassis: "NAAR03HFFRDE07024",
+      chassisNo: "NAAR03HFFRDE07024",
     });
 
     expect(result.mapped.Error.Message).toBe(
@@ -239,10 +239,10 @@ describe("SandHubService inquiry mocks", () => {
     });
 
     await expect(
-      service.getPolicyByChassisInquiry(
+      service.getCarByChassisInquiry(
         {
           nationalCode: "1234567890",
-          chassis: "NAAR03HFFRDE07024",
+          chassisNo: "NAAR03HFFRDE07024",
         },
         { enforceDeploymentClientMatch: true },
       ),
@@ -256,16 +256,16 @@ describe("SandHubService inquiry mocks", () => {
       data: { CmpCod: "8", CmpNam: "بیمه پارسیان" },
     });
 
-    await service.getPolicyByChassisInquiry({
+    await service.getCarByChassisInquiry({
       nationalCode: "0012345678",
-      chassis: "NAAR03HFFRDE07024",
+      chassisNo: "NAAR03HFFRDE07024",
     });
 
     expect(esg).toHaveBeenCalledWith(
-      expect.stringContaining("/inquiry/policyByChassis"),
+      expect.stringContaining("/inquiry/carByChassis"),
       {
         nationalCode: "0012345678",
-        chassis: "NAAR03HFFRDE07024",
+        chassisNo: "NAAR03HFFRDE07024",
       },
       "vinChassis",
       undefined,

src/sand-hub/sand-hub.service.ts

@@ -1187,7 +1187,7 @@ export class SandHubService {
   }
 
   /**
-   * ESG VIN/chassis-number inquiry (`/inquiry/policyByChassis`).
+   * ESG two-factor VIN/chassis inquiry (`/inquiry/carByChassis`).
    *
    * When `vinChassis` inquiry is disabled (mock mode) the response shape mirrors
    * `buildMockPlateInquiryRaw` so the downstream mapper (`mapEsgPolicyByPlateToOldFormat`)
@@ -1196,15 +1196,15 @@ export class SandHubService {
    * @param identity  - policyholder national code and 17-character VIN/chassis
    * @param options   - optional per-tenant client scope
    */
-  async getPolicyByChassisInquiry(
+  async getCarByChassisInquiry(
-    identity: { nationalCode: string; chassis: string },
+    identity: { nationalCode: string; chassisNo: string },
     options?: SandHubInquiryOptions,
   ): Promise<{ raw: any; mapped: any }> {
     const baseUrl = process.env.ESG_URL ?? "http://192.168.20.22:8085";
-    const requestUrl = `${baseUrl}/inquiry/policyByChassis`;
+    const requestUrl = `${baseUrl}/inquiry/carByChassis`;
     const requestPayload = {
       nationalCode: String(identity.nationalCode),
-      chassis: String(identity.chassis),
+      chassisNo: String(identity.chassisNo),
     };
 
     const live = await this.isInquiryLive("vinChassis", options);
@@ -1213,7 +1213,7 @@ export class SandHubService {
       const ctx = await this.mockCompanyContext(options);
       const raw = this.buildMockPlateInquiryRaw(ctx);
       this.logger.debug(
-        `[MOCK] getPolicyByChassisInquiry nationalCode=${identity.nationalCode} chassis=${identity.chassis}`,
+        `[MOCK] getCarByChassisInquiry nationalCode=${identity.nationalCode} chassisNo=${identity.chassisNo}`,
       );
       const mapped = this.mapEsgPolicyByPlateToOldFormat(raw, "thirdPartyVin");
       if (!mapped?.Error) {