Fixed error in inquiry

Reviewed-on: Yara724/api#124

.env.example

@@ -3,10 +3,13 @@
 # ---------------------------------------------
 NODE_ENV =
 PORT =
+CLIENT_ID =
+CLIENT_NAME =
 # ---------------------------------------------
 # 🌐 Application URLs
 # ---------------------------------------------
 URL =
+USER_BASE_PATH =
 BASE_URL_DEV =
 
 # ---------------------------------------------
@@ -26,11 +29,13 @@ MONGO_DB_NAME =
 MONGO_OPTIONS =
 MONGO_TLS =
 MONGO_TLS_ALLOW_INVALID_CERTS =
+MONGO_URI = 'mongodb://${MONGO_USER}:${MONGO_PASS}@${MONGO_HOST}:${MONGO_PORT}/${MONGO_DB_NAME}?${MONGO_OPTIONS}'
 
 # ---------------------------------------------
 # 🔐 Authentication / Security
 # ---------------------------------------------
 JWT_SECRET =
+JWT_EXPIRY =
 
 # ---------------------------------------------
 # 🧩 SanHub Microservice

README.md

@@ -1 +1,15 @@
 # api
+
+Current JWT payload:
+```json
+{
+  "username": "saman_insurer@gmail.com",
+  "sub": "6a144979799f3c63aa63f67c",
+  "fullName": "بیمه گر سامان",
+  "role": "company",
+  "userType": "UserType",
+  "clientKey": "67f0fd0e53868dc1ff8a2738",
+  "iat": 1781339791,
+  "exp": 1781343391
+}
+```

src/app.module.ts

@@ -1,7 +1,7 @@
 import { join } from "node:path";
 import { APP_INTERCEPTOR, APP_PIPE } from "@nestjs/core";
-import { Module, ValidationPipe } from "@nestjs/common";
+import { Module } from "@nestjs/common";
-import { ConfigModule, ConfigService } from "@nestjs/config";
+import { ConfigService } from "@nestjs/config";
 import { UnicodeDigitsNormalizeInterceptor } from "./common/interceptors/unicode-digits-normalize.interceptor";
 import { MongooseModule } from "@nestjs/mongoose";
 import { ServeStaticModule } from "@nestjs/serve-static";
@@ -23,79 +23,19 @@ import { UsersModule } from "./users/users.module";
 import { applyIranFaTimestampPlugin } from "./helpers/mongoose-fa-timestamps.plugin";
 import { CronModule } from "./utils/cron/cron.module";
 import { WorkflowStepManagementModule } from "./workflow-step-management/workflow-step-management.module";
-import * as Joi from "joi";
+import { ExpertInitiatedModule } from "./expert-initiated/expert-initiated.module";
+import { DatabaseModule } from "./core/database/database.module";
+import { AppConfigModule } from "./core/config/config.module";
 
 @Module({
   imports: [
-    ConfigModule.forRoot({
+    AppConfigModule,
-      isGlobal: true,
+    DatabaseModule,
-      validationSchema: Joi.object({
-        NODE_ENV: Joi.string()
-          .valid("development", "production")
-          .default("development"),
-        PORT: Joi.number().port().default(9001),
-        URL: Joi.string().uri().required(),
-        BASE_URL_DEV: Joi.string()
-          .uri()
-          .when("NODE_ENV", {
-            is: Joi.string().valid("development"),
-            then: Joi.required(),
-            otherwise: Joi.optional(),
-          }),
-        SWAGGER_USER_DEV: Joi.string().when("NODE_ENV", {
-          is: Joi.string().valid("development"),
-          then: Joi.required(),
-          otherwise: Joi.optional(),
-        }),
-        SWAGGER_PASSWORD_DEV: Joi.string().when("NODE_ENV", {
-          is: Joi.string().valid("development"),
-          then: Joi.required(),
-          otherwise: Joi.optional(),
-        }),
-        MONGO_HOST: Joi.string().required(),
-        MONGO_PORT: Joi.number().port().required(),
-        MONGO_USER: Joi.string().required(),
-        MONGO_PASS: Joi.string().required(),
-        MONGO_DB_NAME: Joi.string().required(),
-        JWT_SECRET: Joi.string().required(),
-        SANHUB_BASE_URL: Joi.string().uri(),
-        SANHUB_URL_LOGIN: Joi.string().uri(),
-        SANHUB_USERNAME: Joi.string(),
-        SANHUB_PASSWORD: Joi.string(),
-        AI_URL: Joi.string().uri(),
-        AI_URL_V2: Joi.string().uri(),
-        AI_USERNAME: Joi.string(),
-        AI_PASSWORD: Joi.string(),
-        SMS_PROVIDER: Joi.string()
-          .valid("kavenegar", "parsian")
-          .default("kavenegar"),
-        SMS_API_KEY: Joi.string(),
-        AUTH_SMS_TEMPLATE: Joi.string(),
-        EXP_OTP_TIME: Joi.number(),
-      }),
-    }),
     CronModule,
     ServeStaticModule.forRoot({
       rootPath: join(__dirname, "..", "files"),
       serveRoot: "/files",
     }),
-    MongooseModule.forRootAsync({
-      inject: [ConfigService],
-      useFactory: (configService: ConfigService) => {
-        return {
-          uri: `mongodb://${configService.get<string>("MONGO_USER")}:${configService.get<string>("MONGO_PASS")}@${configService.get<string>("MONGO_HOST")}:${configService.get<string>("MONGO_PORT")}/${configService.get<string>("MONGO_DB_NAME")}?authSource=admin&${configService.get<string>("MONGO_OPTIONS")}`,
-          tls: configService.get<string>("MONGO_TLS") === "true",
-          tlsAllowInvalidCertificates:
-            configService.get<string>("MONGO_TLS_ALLOW_INVALID_CERTS") ===
-            "true",
-          autoIndex: configService.get<string>("NODE_ENV") !== "production",
-          connectionFactory: (connection) => {
-            applyIranFaTimestampPlugin(connection);
-            return connection;
-          },
-        };
-      },
-    }),
     UsersModule,
     AuthModule,
     ClientModule,
@@ -112,6 +52,7 @@ import * as Joi from "joi";
     ExpertInsurerModule,
     LookupsModule,
     WorkflowStepManagementModule,
+    // ExpertInitiatedModule,
   ],
   controllers: [],
   providers: [

src/auth/auth-controllers/actor/actor.auth.controller.ts

@@ -150,7 +150,7 @@ export class ActorAuthController {
   @ApiOperation({
     summary: "Actor login (returns access + refresh tokens)",
     description:
-      "Authenticate any non-end-user actor (insurer/company, blame expert, damage expert, registrar, field expert, admin). Submit `role` as an array — e.g. `[\"damage_expert\"]` — together with the actor's email/`username` and password. On success the response contains the JWT pair and the resolved profile.",
+      'Authenticate any non-end-user actor (insurer/company, blame expert, damage expert, registrar, field expert, admin). Submit `role` as an array — e.g. `["damage_expert"]` — together with the actor\'s email/`username` and password. On success the response contains the JWT pair and the resolved profile.',
   })
   @ApiBody({
     type: LoginActorDto,
@@ -159,7 +159,8 @@ export class ActorAuthController {
     examples: {
       company: {
         summary: "Insurer / company portal",
-        description: "Sample tenant credentials for the insurer (company) panel.",
+        description:
+          "Sample tenant credentials for the insurer (company) panel.",
         value: {
           role: "company",
           username: "saman_insurer@gmail.com",
@@ -190,6 +191,17 @@ export class ActorAuthController {
           captcha: "a7bx2",
         },
       },
+      field_expert: {
+        summary: "Field expert panel",
+        description: "Sample credentials for a field-expert account.",
+        value: {
+          role: "field_expert",
+          username: "fieldexpert@gmail.com",
+          password: "123321",
+          captchaId: "f47ac10b-58cc-4372-a567-0e02b2c3d479",
+          captcha: "a7bx2",
+        },
+      },
     },
   })
   @ApiResponse({

src/auth/auth-services/user.auth.service.ts

@@ -117,6 +117,7 @@ export class UserAuthService {
 
     if (!userExist) {
       await this.smsSender(otp, canonicalMobile);
+      // console.log(`OTP for ${canonicalMobile}: ${otp}`);
       const newUser = await this.userDbService.createUser({
         mobile: canonicalMobile,
         username: canonicalMobile,
@@ -144,6 +145,7 @@ export class UserAuthService {
     }
 
     await this.smsSender(otp, canonicalMobile);
+    // console.log(`OTP for ${canonicalMobile}: ${otp}`);
     await this.userDbService.findOneAndUpdate(
       buildUserLookupByPhone(canonicalMobile),
       {

src/captcha/captcha.service.ts

@@ -13,9 +13,9 @@ export class CaptchaService {
   generate(): GeneratedCaptcha {
     const captcha = svgCaptcha.create({
       size: 5,
-      ignoreChars: "0oO1ilI",
+      ignoreChars: "abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
-      noise: 3,
+      noise: 1,
-      color: true,
+      color: false,
       background: "#f8fafc",
       width: 160,
       height: 56,

src/claim-request-management/claim-request-management.module.ts

@@ -7,6 +7,8 @@ import { UsersModule } from "src/users/users.module";
 import { ClaimRequestManagementController } from "./claim-request-management.controller";
 import { ClaimRequestManagementV2Controller } from "./claim-request-management.v2.controller";
 import { RegistrarClaimV1Controller } from "./registrar-claim.v1.controller";
+import { ExpertInitiatedClaimMirrorController } from "./expert-initiated-claim.mirror.controller";
+import { RegistrarClaimMirrorController } from "./registrar-claim.mirror.controller";
 import { ClaimRequestManagementService } from "./claim-request-management.service";
 import { CarGreenCardDbService } from "./entites/db-service/car-green-card.db.service";
 import { ClaimRequestManagementDbService } from "./entites/db-service/claim-request-management.db.service";
@@ -97,6 +99,8 @@ import { HttpModule } from "@nestjs/axios";
     ClaimRequestManagementController,
     ClaimRequestManagementV2Controller,
     RegistrarClaimV1Controller,
+    ExpertInitiatedClaimMirrorController,
+    RegistrarClaimMirrorController,
   ],
   exports: [
     ClaimRequestManagementService,

src/claim-request-management/claim-request-management.service.ts

@@ -15,7 +15,7 @@ import { isAxiosError } from "axios";
 import { unlink } from "node:fs/promises";
 import { existsSync } from "node:fs";
 import { AiService } from "src/ai/ai.service";
-import { buildFileLink } from "src/helpers/urlCreator";
+import { buildFileLink, resolveStoredFileUrl } from "src/helpers/urlCreator";
 import { RequestManagementDbService } from "src/request-management/entities/db-service/request-management.db.service";
 import { ReqBlameStatus } from "src/Types&Enums/blame-request-management/status.enum";
 import { ReqClaimStatus } from "src/Types&Enums/claim-request-management/status.enum";
@@ -4120,6 +4120,7 @@ export class ClaimRequestManagementService {
       publicId: blameRequest.publicId,
       blameRequestId: new Types.ObjectId(blameRequestId),
       blameRequestNo: blameRequest.requestNo,
+      initiatedByFieldExpertId: new Types.ObjectId(expert.sub),
       status: ClaimCaseStatus.SELECTING_OUTER_PARTS,
       claimStatus: ClaimStatus.PENDING,
       inquiries: (blameRequest as any).inquiries ?? {},
@@ -5156,7 +5157,6 @@ export class ClaimRequestManagementService {
   ): Promise<UploadRequiredDocumentV2ResponseDto> {
     try {
       const claimCase = await this.claimCaseDbService.findById(claimRequestId);
-
       if (!claimCase) {
         throw new NotFoundException(
           `Claim case with ID ${claimRequestId} not found`,
@@ -5214,6 +5214,7 @@ export class ClaimRequestManagementService {
           );
         }
       }
+
       if (isResendUpload) {
         if (claimCase.status !== ClaimCaseStatus.WAITING_FOR_USER_RESEND) {
           throw new BadRequestException(
@@ -5262,7 +5263,6 @@ export class ClaimRequestManagementService {
 
       const fileUrl = buildFileLink(file.path);
 
-      // Create document reference in claim-required-documents collection
       const docRef = await this.claimRequiredDocumentDbService.create({
         path: file.path,
         fileName: file.filename,
@@ -5271,8 +5271,24 @@ export class ClaimRequestManagementService {
         uploadedAt: new Date(),
       });
 
-      // Update claim case
+      // Base history entry for this upload
-      const updateData: any = {
+      const uploadHistoryEntry = {
+        type: "DOCUMENT_UPLOADED",
+        actor: {
+          actorId: new Types.ObjectId(currentUserId),
+          actorName: claimCase.owner?.fullName || "User",
+          actorType: "user",
+        },
+        timestamp: new Date(),
+        metadata: {
+          documentKey: body.documentKey,
+          fileName: file.filename,
+          fileId: docRef._id.toString(),
+        },
+      };
+
+      // Base $set — always applied
+      const $set: Record<string, unknown> = {
         [`requiredDocuments.${body.documentKey}`]: {
           fileId: docRef._id,
           filePath: file.path,
@@ -5280,33 +5296,16 @@ export class ClaimRequestManagementService {
           uploaded: true,
           uploadedAt: new Date(),
         },
-        $push: {
-          history: {
-            type: "DOCUMENT_UPLOADED",
-            actor: {
-              actorId: new Types.ObjectId(currentUserId),
-              actorName: claimCase.owner?.fullName || "User",
-              actorType: "user",
-            },
-            timestamp: new Date(),
-            metadata: {
-              documentKey: body.documentKey,
-              fileName: file.filename,
-              fileId: docRef._id.toString(),
-            },
-          },
-        },
       };
 
+      // History entries to push — always at least the upload entry
+      const historyEntries: unknown[] = [uploadHistoryEntry];
+
+      // completedSteps entries to push
+      const completedStepsEntries: string[] = [];
+
       let allDocumentsUploaded = false;
       let remaining = 0;
-
-      // Will be true when this upload also completes capture-phase docs AND
-      // every angle + every selected damaged part has already been captured.
-      // In that case we advance the workflow exactly like `capturePartV2` does
-      // when the user finishes the last capture — otherwise the user would be
-      // stuck in CAPTURE_PART_DAMAGES with all captures done but no more
-      // captures to upload to trigger the transition.
       let captureStepCompletedOnThisUpload = false;
 
       if (!isResendUpload) {
@@ -5317,7 +5316,6 @@ export class ClaimRequestManagementService {
           remaining = CAPTURE_PHASE_DAMAGED_PARTY_DOC_KEYS.filter(
             (k) => !afterThis(k),
           ).length;
-          allDocumentsUploaded = false;
 
           if (remaining === 0) {
             const progressAfterDoc = getClaimCaptureProgress(claimCase, {
@@ -5330,31 +5328,29 @@ export class ClaimRequestManagementService {
               progressAfterDoc.capturePhaseDocsComplete
             ) {
               captureStepCompletedOnThisUpload = true;
-              updateData["status"] =
+              $set["status"] = ClaimCaseStatus.UPLOADING_REQUIRED_DOCUMENTS;
-                ClaimCaseStatus.UPLOADING_REQUIRED_DOCUMENTS;
+              $set["workflow.currentStep"] =
-              updateData["workflow.currentStep"] =
                 ClaimWorkflowStep.UPLOAD_REQUIRED_DOCUMENTS;
-              updateData["workflow.nextStep"] =
+              $set["workflow.nextStep"] =
                 ClaimWorkflowStep.USER_SUBMISSION_COMPLETE;
-              updateData.$push.history = [
+
-                updateData.$push.history,
+              completedStepsEntries.push(
-                {
+                ClaimWorkflowStep.CAPTURE_PART_DAMAGES,
-                  type: "STEP_COMPLETED",
+              );
-                  actor: {
+              historyEntries.push({
-                    actorId: new Types.ObjectId(currentUserId),
+                type: "STEP_COMPLETED",
-                    actorName: claimCase.owner?.fullName || "User",
+                actor: {
-                    actorType: "user",
+                  actorId: new Types.ObjectId(currentUserId),
-                  },
+                  actorName: claimCase.owner?.fullName || "User",
-                  timestamp: new Date(),
+                  actorType: "user",
-                  metadata: {
-                    stepKey: ClaimWorkflowStep.CAPTURE_PART_DAMAGES,
-                    description:
-                      "Angles, damaged parts, and capture-phase vehicle evidence (chassis, engine, metal plate) are complete. Please upload remaining required documents.",
-                  },
                 },
-              ];
+                timestamp: new Date(),
-              updateData.$push["workflow.completedSteps"] =
+                metadata: {
-                ClaimWorkflowStep.CAPTURE_PART_DAMAGES;
+                  stepKey: ClaimWorkflowStep.CAPTURE_PART_DAMAGES,
+                  description:
+                    "Angles, damaged parts, and capture-phase vehicle evidence (chassis, engine, metal plate) are complete. Please upload remaining required documents.",
+                },
+              });
             }
           }
         } else {
@@ -5370,14 +5366,17 @@ export class ClaimRequestManagementService {
           );
 
           if (allDocumentsUploaded) {
-            updateData["status"] = ClaimCaseStatus.WAITING_FOR_DAMAGE_EXPERT;
+            $set["status"] = ClaimCaseStatus.WAITING_FOR_DAMAGE_EXPERT;
-            updateData["claimStatus"] = ClaimStatus.PENDING;
+            $set["claimStatus"] = ClaimStatus.PENDING;
-            updateData["workflow.currentStep"] =
+            $set["workflow.currentStep"] =
               ClaimWorkflowStep.USER_SUBMISSION_COMPLETE;
-            updateData["workflow.nextStep"] =
+            $set["workflow.nextStep"] =
               ClaimWorkflowStep.EXPERT_DAMAGE_ASSESSMENT;
-            updateData.$push.history = [
+
-              updateData.$push.history,
+            completedStepsEntries.push(
+              ClaimWorkflowStep.UPLOAD_REQUIRED_DOCUMENTS,
+            );
+            historyEntries.push(
               {
                 type: "STEP_COMPLETED",
                 actor: {
@@ -5405,16 +5404,30 @@ export class ClaimRequestManagementService {
                     "User submission complete. Claim ready for damage expert review.",
                 },
               },
-            ];
+            );
-            updateData.$push["workflow.completedSteps"] =
-              ClaimWorkflowStep.UPLOAD_REQUIRED_DOCUMENTS;
           }
         }
       }
 
+      // Build the final MongoDB update — all operators explicit and clean
+      const updatePayload: Record<string, unknown> = { $set };
+
+      const $push: Record<string, unknown> = {
+        history:
+          historyEntries.length === 1
+            ? historyEntries[0]
+            : { $each: historyEntries },
+      };
+      if (completedStepsEntries.length === 1) {
+        $push["workflow.completedSteps"] = completedStepsEntries[0];
+      } else if (completedStepsEntries.length > 1) {
+        $push["workflow.completedSteps"] = { $each: completedStepsEntries };
+      }
+      updatePayload.$push = $push;
+
       await this.claimCaseDbService.findByIdAndUpdate(
         claimRequestId,
-        updateData,
+        updatePayload,
       );
 
       if (isResendUpload) {
@@ -6523,6 +6536,28 @@ export class ClaimRequestManagementService {
           },
           { lean: true },
         );
+      } else if (actor?.role === RoleEnum.REGISTRAR) {
+        const registrarBlameIds = await this.blameRequestDbService
+          .find(
+            {
+              registrarInitiated: true,
+              creationMethod: "IN_PERSON",
+              initiatedByRegistrarId: new Types.ObjectId(currentUserId),
+            },
+            { select: "_id", lean: true },
+          )
+          .then((docs) => docs.map((d) => (d as any)._id));
+        claims = await this.claimCaseDbService.find(
+          {
+            $or: [
+              { "owner.userId": new Types.ObjectId(currentUserId) },
+              ...(registrarBlameIds.length
+                ? [{ blameRequestId: { $in: registrarBlameIds } }]
+                : []),
+            ],
+          },
+          { lean: true },
+        );
       } else {
         claims = await this.claimCaseDbService.find(
           { "owner.userId": new Types.ObjectId(currentUserId) },
@@ -6632,7 +6667,7 @@ export class ClaimRequestManagementService {
         ) as { url?: string; path?: string } | undefined;
         carAngles[k] = {
           captured: !!cap,
-          url: cap?.url || (cap?.path ? buildFileLink(cap.path) : undefined),
+          url: resolveStoredFileUrl(cap),
         };
       }
 

src/claim-request-management/entites/schema/claim-cases.schema.ts

@@ -108,6 +108,14 @@ export class ClaimCase {
   @Prop({ type: String, index: true })
   blameRequestNo?: string;
 
+  /**
+   * Set when this claim was created by a field expert on behalf of the damaged
+   * party (expert-initiated IN_PERSON flow). Used to scope the expert's panel
+   * access to only their own initiated files.
+   */
+  @Prop({ type: Types.ObjectId, index: true })
+  initiatedByFieldExpertId?: Types.ObjectId;
+
   @Prop({ type: ClaimWorkflowSchema, default: () => ({}) })
   workflow?: ClaimWorkflow;
 

src/claim-request-management/expert-initiated-claim.mirror.controller.ts

@@ -0,0 +1,597 @@
+import { readFile } from "node:fs/promises";
+import { extname } from "node:path";
+import {
+  Body,
+  Controller,
+  Get,
+  Param,
+  Patch,
+  Post,
+  Query,
+  UploadedFile,
+  UseGuards,
+  UseInterceptors,
+} from "@nestjs/common";
+import {
+  ApiBearerAuth,
+  ApiBody,
+  ApiConsumes,
+  ApiOperation,
+  ApiParam,
+  ApiResponse,
+  ApiTags,
+} from "@nestjs/swagger";
+import { FileInterceptor } from "@nestjs/platform-express";
+import { diskStorage } from "multer";
+import { LocalActorAuthGuard } from "src/auth/guards/actor-local.guard";
+import { RolesGuard } from "src/auth/guards/role.guard";
+import { Roles } from "src/decorators/roles.decorator";
+import { CurrentUser } from "src/decorators/user.decorator";
+import { MediaPolicyService } from "src/media-policy/media-policy.service";
+import { DEFAULT_MEDIA_MAX_BYTES } from "src/client/client.service";
+import { RoleEnum } from "src/Types&Enums/role.enum";
+import { ListQueryV2Dto } from "src/common/dto/list-query-v2.dto";
+import { ClaimVehicleTypeV2 } from "src/static/outer-car-parts-catalog";
+import { ClaimRequestManagementService } from "./claim-request-management.service";
+import {
+  OuterPartCatalogItemDto,
+  SelectOuterPartsV2Dto,
+  SelectOuterPartsV2ResponseDto,
+} from "./dto/select-outer-parts-v2.dto";
+import {
+  SelectOtherPartsV2Dto,
+  SelectOtherPartsV2ResponseDto,
+} from "./dto/select-other-parts-v2.dto";
+import {
+  UploadRequiredDocumentV2Dto,
+  UploadRequiredDocumentV2ResponseDto,
+} from "./dto/upload-document-v2.dto";
+import {
+  CapturePartV2Dto,
+  CapturePartV2ResponseDto,
+} from "./dto/capture-part-v2.dto";
+import { GetCaptureRequirementsV2ResponseDto } from "./dto/capture-requirements-v2.dto";
+
+/**
+ * Expert-initiated claim flow that mirrors the normal user claim API
+ * (`v2/claim-request-management`) one-to-one. The frontend reuses the same
+ * claim pages by only swapping the route prefix:
+ *
+ *   `v2/claim-request-management/*`  ->  `v2/expert-initiated/claim-request-management/*`
+ *
+ * The field expert fills the claim (parts, captures, documents) on behalf of the
+ * damaged party for a claim created from an expert-initiated IN_PERSON blame.
+ * After the expert submits the data, the file follows the exact normal review
+ * lifecycle: the damage expert prices it, and the owner can later object / resend
+ * from their own account through the normal user endpoints.
+ */
+@ApiTags("expert-initiated claim (mirror v2)")
+@Controller("v2/expert-initiated/claim-request-management")
+@ApiBearerAuth()
+@UseGuards(LocalActorAuthGuard, RolesGuard)
+@Roles(RoleEnum.FIELD_EXPERT)
+export class ExpertInitiatedClaimMirrorController {
+  constructor(
+    private readonly claimRequestManagementService: ClaimRequestManagementService,
+    private readonly mediaPolicyService: MediaPolicyService,
+  ) {}
+
+  @Post("create-from-blame/:blameRequestId")
+  @ApiParam({ name: "blameRequestId" })
+  @ApiOperation({
+    summary: "[Expert mirror] Create claim from expert-initiated IN_PERSON blame",
+    description:
+      "Blame must be COMPLETED. Creates a ClaimCase owned by the damaged (non-guilty) party.",
+  })
+  async createFromBlame(
+    @Param("blameRequestId") blameRequestId: string,
+    @CurrentUser() expert: any,
+  ) {
+    return this.claimRequestManagementService.createClaimFromBlameForExpertV2(
+      blameRequestId,
+      expert,
+    );
+  }
+
+  @Get("requests")
+  @ApiOperation({ summary: "[Expert mirror] List my (in-person) claims" })
+  async getMyClaims(
+    @CurrentUser() expert: any,
+    @Query() query: ListQueryV2Dto,
+  ) {
+    return this.claimRequestManagementService.getMyClaimsV2(
+      expert.sub,
+      expert,
+      query,
+    );
+  }
+
+  @Get("outer-parts-catalog")
+  @ApiOperation({
+    summary: "Get outer parts catalog (V2)",
+    description:
+      "Returns outer-damage parts with id/key/side. Optional `carType` filter returns only that type catalog.",
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Outer parts catalog",
+    type: [OuterPartCatalogItemDto],
+  })
+  async getOuterPartsCatalog(@Query("carType") carType?: ClaimVehicleTypeV2) {
+    return this.claimRequestManagementService.getOuterPartsCatalogV2(carType);
+  }
+
+  @Get("car-other-part")
+  @ApiOperation({
+    summary: "Get other (non-body) parts catalog",
+    description:
+      "Returns legacy other-parts catalog used by frontend. Response is parsed JSON.",
+  })
+  @ApiResponse({ status: 200, description: "Other parts catalog" })
+  async getCarOtherParts() {
+    const raw = await readFile(
+      `${process.cwd()}/src/static/car-part.json`,
+      "utf-8",
+    );
+    try {
+      return JSON.parse(raw);
+    } catch {
+      return raw;
+    }
+  }
+
+  @Get("branches/:insuranceId")
+  @ApiParam({
+    name: "insuranceId",
+    description: "Insurer client id (MongoDB ObjectId)",
+    example: "60d5ec49e7b2f8001c8e4d2a",
+  })
+  @ApiOperation({
+    summary: "Get insurer branches (V2)",
+    description:
+      "Returns branch list for a given insurer/client id so frontend can render branch options (name/code/address/city/state) and submit selected branchId in daghi part options.",
+  })
+  @ApiResponse({ status: 200, description: "List of branches for insurer" })
+  async getInsuranceBranches(@Param("insuranceId") insuranceId: string) {
+    return this.claimRequestManagementService.retrieveInsuranceBranches(
+      insuranceId,
+    );
+  }
+
+  @Get("request/:claimRequestId")
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID (MongoDB ObjectId)",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiOperation({ summary: "[Expert mirror] Get claim details" })
+  async getClaimDetails(
+    @Param("claimRequestId") claimRequestId: string,
+    @CurrentUser() expert: any,
+  ) {
+    return this.claimRequestManagementService.getClaimDetailsV2(
+      claimRequestId,
+      expert.sub,
+      expert,
+    );
+  }
+
+  @Patch("select-outer-parts/:claimRequestId")
+  @ApiOperation({
+    summary: "Select Damaged Outer Car Parts (V2 - Step 2)",
+    description: `
+**Workflow Step:** SELECT_OUTER_PARTS (Step 2 of Claim)
+
+**Purpose:** Expert selects which outer car parts (body parts) were damaged on behalf of the damaged party.
+
+**Validations:**
+- Claim must exist
+- Current workflow step must be CLAIM_CREATED
+- Parts array must contain at least 1 part
+- No duplicate parts allowed
+- Parts cannot be re-selected once submitted
+
+**After Success:**
+- Workflow moves to: SELECT_OTHER_PARTS (Step 3)
+    `,
+  })
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID (MongoDB ObjectId)",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiBody({
+    type: SelectOuterPartsV2Dto,
+    description:
+      "Selected vehicle type + selected outer part IDs from catalog",
+    examples: {
+      example1: {
+        summary: "Sedan - minor front damage",
+        value: {
+          carType: "sedan",
+          selectedPartIds: [19, 21, 16],
+        },
+      },
+      example2: {
+        summary: "SUV - left side impact",
+        value: {
+          carType: "suv",
+          selectedPartIds: [102, 103, 104, 107],
+        },
+      },
+      example3: {
+        summary: "Hatchback - rear-end collision",
+        value: {
+          carType: "hatchback",
+          selectedPartIds: [225, 226, 210],
+        },
+      },
+      example4: {
+        summary: "Pickup - two sides + roof",
+        value: {
+          carType: "pickup",
+          selectedPartIds: [319, 312, 330],
+        },
+      },
+    },
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Outer parts selected successfully",
+    type: SelectOuterPartsV2ResponseDto,
+  })
+  @ApiResponse({ status: 400, description: "Invalid workflow step or validation failed" })
+  @ApiResponse({ status: 404, description: "Claim case not found" })
+  @ApiResponse({ status: 409, description: "Outer parts already selected" })
+  async selectOuterParts(
+    @Param("claimRequestId") claimRequestId: string,
+    @Body() body: SelectOuterPartsV2Dto,
+    @CurrentUser() expert: any,
+  ): Promise<SelectOuterPartsV2ResponseDto> {
+    return this.claimRequestManagementService.selectOuterPartsV2(
+      claimRequestId,
+      body,
+      expert.sub,
+      expert,
+    );
+  }
+
+  @Patch("select-other-parts/:claimRequestId")
+  @ApiOperation({
+    summary: "Select Other Parts & Bank Information (V2 - Step 3)",
+    description: `
+**Workflow Step:** SELECT_OTHER_PARTS (Step 3 of Claim)
+
+**Purpose:** Expert selects non-body damaged parts and provides bank information for payment on behalf of the damaged party.
+Optional: upload car green card file in the same step.
+
+**Validations:**
+- Claim must exist
+- Current workflow step must be SELECT_OTHER_PARTS
+- Bank information must not have been submitted previously
+- Sheba (sheba) accepted as IR + 24 digits or only 24 digits
+- National code must be exactly 10 digits
+
+**Valid Other Parts (Optional):**
+- engine, suspension, brake_system, electrical
+- radiator, transmission, exhaust
+- headlight, taillight, mirror, glass
+
+**After Success:**
+- Workflow moves to: CAPTURE_PART_DAMAGES (Step 4)
+    `,
+  })
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID (MongoDB ObjectId)",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiConsumes("multipart/form-data")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/claim-required-document",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          callback(null, `other-parts-${unique}${ex}`);
+        },
+      }),
+    }),
+  )
+  @ApiBody({
+    description:
+      "Other parts + bank information. Use `sheba` and `nationalCodeOfInsurer`. Optional file can be uploaded as car green card.",
+    schema: {
+      type: "object",
+      properties: {
+        otherParts: {
+          oneOf: [
+            { type: "array", items: { type: "string" } },
+            { type: "string", description: "JSON string array for multipart" },
+          ],
+          example: ["engine", "suspension"],
+        },
+        sheba: { type: "string", example: "IR123456789012345678901234" },
+        nationalCodeOfInsurer: { type: "string", example: "1234567890" },
+        file: { type: "string", format: "binary" },
+      },
+      required: ["sheba", "nationalCodeOfInsurer"],
+    },
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Other parts and bank information saved successfully",
+    type: SelectOtherPartsV2ResponseDto,
+  })
+  @ApiResponse({ status: 400, description: "Invalid workflow step or validation failed" })
+  @ApiResponse({ status: 404, description: "Claim case not found" })
+  @ApiResponse({ status: 409, description: "Bank information already submitted" })
+  async selectOtherParts(
+    @Param("claimRequestId") claimRequestId: string,
+    @Body() body: SelectOtherPartsV2Dto,
+    @CurrentUser() expert: any,
+    @UploadedFile() file?: Express.Multer.File,
+  ): Promise<SelectOtherPartsV2ResponseDto> {
+    // Green-card photo is optional here — the helper no-ops on missing file.
+    await this.mediaPolicyService.assertForClaim(file, claimRequestId, "image");
+    return this.claimRequestManagementService.selectOtherPartsV2(
+      claimRequestId,
+      body,
+      expert.sub,
+      expert,
+      file,
+    );
+  }
+
+  @Get("capture-requirements/:claimRequestId")
+  @ApiOperation({
+    summary: "Get Capture Requirements (V2)",
+    description: `
+**Get list of what needs to be captured:**
+- Required documents (10 remaining at the documents step for third-party; 3 damaged-party items should be uploaded during capture — see \`preferUploadDuringCapture\` on each item)
+- Car angles (4 items: front, back, left, right)
+- Damaged parts (based on selected outer parts)
+
+Returns status of each item (uploaded/captured or not).
+
+**V2 order (enforced by API):** During \`CAPTURE_PART_DAMAGES\`, (1) all damaged-part photos, (2) four car angles, (3) chassis/engine/metal-plate via upload-document, then walk-around video. Remaining documents in \`UPLOAD_REQUIRED_DOCUMENTS\`. Use \`captureSequencePhase\` / \`captureSequenceHint\` in the response.
+    `,
+  })
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID (MongoDB ObjectId)",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Capture requirements retrieved successfully",
+    type: GetCaptureRequirementsV2ResponseDto,
+  })
+  @ApiResponse({ status: 403, description: "User is not the claim owner" })
+  @ApiResponse({ status: 404, description: "Claim case not found" })
+  async getCaptureRequirements(
+    @Param("claimRequestId") claimRequestId: string,
+    @CurrentUser() expert: any,
+  ): Promise<GetCaptureRequirementsV2ResponseDto> {
+    return this.claimRequestManagementService.getCaptureRequirementsV2(
+      claimRequestId,
+      expert.sub,
+      expert,
+    );
+  }
+
+  @Post("upload-document/:claimRequestId")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/claim-documents",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          const filename = `${file.originalname.split(".")[0]}-${unique}${ex}`;
+          callback(null, filename);
+        },
+      }),
+    }),
+  )
+  @ApiConsumes("multipart/form-data")
+  @ApiOperation({
+    summary: "Upload Required Document (V2 - Step 5)",
+    description: `
+**Workflow Step:** UPLOAD_REQUIRED_DOCUMENTS (Step 5 of Claim)
+
+**Upload one of the required documents** (12 for THIRD_PARTY; CAR_BODY may require fewer — see capture-requirements):
+- damaged_driving_license_front/back
+- damaged_chassis_number, damaged_engine_photo
+- damaged_car_card_front/back, damaged_metal_plate
+- guilty_driving_license_front/back, guilty_car_card_front/back, guilty_metal_plate (THIRD_PARTY)
+
+**When all required documents are uploaded:** Workflow moves to USER_SUBMISSION_COMPLETE and the claim is ready for damage expert review.
+    `,
+  })
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiBody({
+    schema: {
+      type: "object",
+      required: ["documentKey", "file"],
+      properties: {
+        documentKey: {
+          type: "string",
+          enum: [
+            "damaged_driving_license_front",
+            "damaged_driving_license_back",
+            "damaged_chassis_number",
+            "damaged_engine_photo",
+            "damaged_car_card_front",
+            "damaged_car_card_back",
+            "damaged_metal_plate",
+            "guilty_driving_license_front",
+            "guilty_driving_license_back",
+            "guilty_car_card_front",
+            "guilty_car_card_back",
+            "guilty_metal_plate",
+          ],
+          example: "damaged_driving_license_front",
+        },
+        file: {
+          type: "string",
+          format: "binary",
+        },
+      },
+    },
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Document uploaded successfully",
+    type: UploadRequiredDocumentV2ResponseDto,
+  })
+  @ApiResponse({ status: 400, description: "Invalid workflow step" })
+  @ApiResponse({ status: 409, description: "Document already uploaded" })
+  async uploadDocument(
+    @Param("claimRequestId") claimRequestId: string,
+    @Body() body: UploadRequiredDocumentV2Dto,
+    @UploadedFile() file: Express.Multer.File,
+    @CurrentUser() expert: any,
+  ): Promise<UploadRequiredDocumentV2ResponseDto> {
+    await this.mediaPolicyService.assertForClaim(file, claimRequestId, "image");
+    return this.claimRequestManagementService.uploadRequiredDocumentV2(
+      claimRequestId,
+      body,
+      file,
+      expert.sub,
+      expert,
+    );
+  }
+
+  @Post("capture-part/:claimRequestId")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/claim-captures",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          const filename = `${file.originalname.split(".")[0]}-${unique}${ex}`;
+          callback(null, filename);
+        },
+      }),
+    }),
+  )
+  @ApiConsumes("multipart/form-data")
+  @ApiOperation({
+    summary: "Capture Car Angle or Damaged Part (V2 - Step 4)",
+    description: `
+**Workflow Step:** CAPTURE_PART_DAMAGES (Step 4 of Claim)
+
+**Capture types:**
+1. **angle**: Car angles (front, back, left, right) - 4 required
+2. **part**: Damaged parts based on selectedParts from Step 2
+
+**When all captures are complete (parts, angles, capture-phase docs):** Workflow moves to UPLOAD_REQUIRED_DOCUMENTS (Step 5). Angles are blocked until all parts are captured; capture-phase documents are blocked until all angles are captured.
+    `,
+  })
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiBody({
+    schema: {
+      type: "object",
+      required: ["captureType", "captureKey", "file"],
+      properties: {
+        captureType: {
+          type: "string",
+          enum: ["angle", "part"],
+          example: "angle",
+        },
+        captureKey: {
+          type: "string",
+          example: "front",
+          description:
+            "For angle: front/back/left/right. For part: hood/front_bumper/etc.",
+        },
+        file: {
+          type: "string",
+          format: "binary",
+        },
+      },
+    },
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Capture saved successfully",
+    type: CapturePartV2ResponseDto,
+  })
+  @ApiResponse({ status: 400, description: "Invalid workflow step" })
+  async capturePart(
+    @Param("claimRequestId") claimRequestId: string,
+    @Body() body: CapturePartV2Dto,
+    @UploadedFile() file: Express.Multer.File,
+    @CurrentUser() expert: any,
+  ): Promise<CapturePartV2ResponseDto> {
+    await this.mediaPolicyService.assertForClaim(file, claimRequestId, "image");
+    return this.claimRequestManagementService.capturePartV2(
+      claimRequestId,
+      body,
+      file,
+      expert.sub,
+      expert,
+    );
+  }
+
+  @Patch("car-capture/:claimRequestId")
+  @ApiConsumes("multipart/form-data")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/car-capture-videos/",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          callback(null, `claim-video-${unique}${ex}`);
+        },
+      }),
+    }),
+  )
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiBody({
+    schema: {
+      type: "object",
+      required: ["file"],
+      properties: { file: { type: "string", format: "binary" } },
+    },
+  })
+  @ApiOperation({
+    summary: "Upload Car Walk-Around Video (V2 - Step 4b)",
+    description:
+      "Upload a walk-around video of the damaged car during the capture phase. Allowed at any point after outer parts are selected.",
+  })
+  @ApiResponse({ status: 200, description: "Video uploaded successfully" })
+  async carCapture(
+    @Param("claimRequestId") claimRequestId: string,
+    @UploadedFile("file") file: Express.Multer.File,
+    @CurrentUser() expert: any,
+  ) {
+    await this.mediaPolicyService.assertForClaim(file, claimRequestId, "video");
+    return this.claimRequestManagementService.setVideoCaptureV2(
+      claimRequestId,
+      file,
+      expert.sub,
+      expert,
+    );
+  }
+}

src/claim-request-management/registrar-claim.mirror.controller.ts

@@ -0,0 +1,561 @@
+import { readFile } from "node:fs/promises";
+import { extname } from "node:path";
+import {
+  Body,
+  Controller,
+  Get,
+  Param,
+  Patch,
+  Post,
+  Query,
+  UploadedFile,
+  UseGuards,
+  UseInterceptors,
+} from "@nestjs/common";
+import {
+  ApiBearerAuth,
+  ApiBody,
+  ApiConsumes,
+  ApiOperation,
+  ApiParam,
+  ApiResponse,
+  ApiTags,
+} from "@nestjs/swagger";
+import { FileInterceptor } from "@nestjs/platform-express";
+import { diskStorage } from "multer";
+import { LocalActorAuthGuard } from "src/auth/guards/actor-local.guard";
+import { RolesGuard } from "src/auth/guards/role.guard";
+import { Roles } from "src/decorators/roles.decorator";
+import { CurrentUser } from "src/decorators/user.decorator";
+import { MediaPolicyService } from "src/media-policy/media-policy.service";
+import { DEFAULT_MEDIA_MAX_BYTES } from "src/client/client.service";
+import { RoleEnum } from "src/Types&Enums/role.enum";
+import { ListQueryV2Dto } from "src/common/dto/list-query-v2.dto";
+import { ClaimVehicleTypeV2 } from "src/static/outer-car-parts-catalog";
+import { ClaimRequestManagementService } from "./claim-request-management.service";
+import {
+  OuterPartCatalogItemDto,
+  SelectOuterPartsV2Dto,
+  SelectOuterPartsV2ResponseDto,
+} from "./dto/select-outer-parts-v2.dto";
+import {
+  SelectOtherPartsV2Dto,
+  SelectOtherPartsV2ResponseDto,
+} from "./dto/select-other-parts-v2.dto";
+import {
+  UploadRequiredDocumentV2Dto,
+  UploadRequiredDocumentV2ResponseDto,
+} from "./dto/upload-document-v2.dto";
+import {
+  CapturePartV2Dto,
+  CapturePartV2ResponseDto,
+} from "./dto/capture-part-v2.dto";
+import { GetCaptureRequirementsV2ResponseDto } from "./dto/capture-requirements-v2.dto";
+
+/**
+ * Registrar claim flow that mirrors the normal user claim API
+ * (`v2/claim-request-management`) one-to-one. The frontend reuses the same
+ * claim pages by only swapping the route prefix:
+ *
+ *   `v2/claim-request-management/*`  ->  `v2/registrar/claim-request-management/*`
+ *
+ * The registrar fills the claim (parts, captures, documents) on behalf of the
+ * damaged party for a claim created from a registrar-initiated IN_PERSON blame.
+ * After submission the file follows the exact normal review lifecycle:
+ * the damage expert prices it, and the owner can later object/resend.
+ * The registrar's job ends here — no reviewing panel is needed.
+ */
+@ApiTags("registrar claim (mirror v2)")
+@Controller("v2/registrar/claim-request-management")
+@ApiBearerAuth()
+@UseGuards(LocalActorAuthGuard, RolesGuard)
+@Roles(RoleEnum.REGISTRAR)
+export class RegistrarClaimMirrorController {
+  constructor(
+    private readonly claimRequestManagementService: ClaimRequestManagementService,
+    private readonly mediaPolicyService: MediaPolicyService,
+  ) {}
+
+  @Post("create-from-blame/:blameRequestId")
+  @ApiParam({ name: "blameRequestId" })
+  @ApiOperation({
+    summary: "[Registrar mirror] Create claim from registrar-initiated IN_PERSON blame",
+    description:
+      "Blame must be COMPLETED. Creates a ClaimCase owned by the damaged (non-guilty) party.",
+  })
+  async createFromBlame(
+    @Param("blameRequestId") blameRequestId: string,
+    @CurrentUser() registrar: any,
+  ) {
+    return this.claimRequestManagementService.createClaimFromBlameForRegistrarV1(
+      blameRequestId,
+      registrar,
+    );
+  }
+
+  @Get("requests")
+  @ApiOperation({ summary: "[Registrar mirror] List my (in-person) claims" })
+  async getMyClaims(
+    @CurrentUser() registrar: any,
+    @Query() query: ListQueryV2Dto,
+  ) {
+    return this.claimRequestManagementService.getMyClaimsV2(
+      registrar.sub,
+      registrar,
+      query,
+    );
+  }
+
+  @Get("outer-parts-catalog")
+  @ApiOperation({
+    summary: "Get outer parts catalog (V2)",
+    description:
+      "Returns outer-damage parts with id/key/side. Optional `carType` filter returns only that type catalog.",
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Outer parts catalog",
+    type: [OuterPartCatalogItemDto],
+  })
+  async getOuterPartsCatalog(@Query("carType") carType?: ClaimVehicleTypeV2) {
+    return this.claimRequestManagementService.getOuterPartsCatalogV2(carType);
+  }
+
+  @Get("car-other-part")
+  @ApiOperation({
+    summary: "Get other (non-body) parts catalog",
+    description:
+      "Returns legacy other-parts catalog used by frontend. Response is parsed JSON.",
+  })
+  @ApiResponse({ status: 200, description: "Other parts catalog" })
+  async getCarOtherParts() {
+    const raw = await readFile(
+      `${process.cwd()}/src/static/car-part.json`,
+      "utf-8",
+    );
+    try {
+      return JSON.parse(raw);
+    } catch {
+      return raw;
+    }
+  }
+
+  @Get("branches/:insuranceId")
+  @ApiParam({
+    name: "insuranceId",
+    description: "Insurer client id (MongoDB ObjectId)",
+    example: "60d5ec49e7b2f8001c8e4d2a",
+  })
+  @ApiOperation({
+    summary: "Get insurer branches (V2)",
+    description:
+      "Returns branch list for a given insurer/client id so frontend can render branch options.",
+  })
+  @ApiResponse({ status: 200, description: "List of branches for insurer" })
+  async getInsuranceBranches(@Param("insuranceId") insuranceId: string) {
+    return this.claimRequestManagementService.retrieveInsuranceBranches(
+      insuranceId,
+    );
+  }
+
+  @Get("request/:claimRequestId")
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID (MongoDB ObjectId)",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiOperation({ summary: "[Registrar mirror] Get claim details" })
+  async getClaimDetails(
+    @Param("claimRequestId") claimRequestId: string,
+    @CurrentUser() registrar: any,
+  ) {
+    return this.claimRequestManagementService.getClaimDetailsV2(
+      claimRequestId,
+      registrar.sub,
+      registrar,
+    );
+  }
+
+  @Patch("select-outer-parts/:claimRequestId")
+  @ApiOperation({
+    summary: "Select Damaged Outer Car Parts (V2 - Step 2)",
+    description: `
+**Workflow Step:** SELECT_OUTER_PARTS (Step 2 of Claim)
+
+**Purpose:** Registrar selects which outer car parts (body parts) were damaged on behalf of the damaged party.
+
+**After Success:**
+- Workflow moves to: SELECT_OTHER_PARTS (Step 3)
+    `,
+  })
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID (MongoDB ObjectId)",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiBody({
+    type: SelectOuterPartsV2Dto,
+    description: "Selected vehicle type + selected outer part IDs from catalog",
+    examples: {
+      example1: {
+        summary: "Sedan - minor front damage",
+        value: { carType: "sedan", selectedPartIds: [19, 21, 16] },
+      },
+      example2: {
+        summary: "SUV - left side impact",
+        value: { carType: "suv", selectedPartIds: [102, 103, 104, 107] },
+      },
+      example3: {
+        summary: "Hatchback - rear-end collision",
+        value: { carType: "hatchback", selectedPartIds: [225, 226, 210] },
+      },
+      example4: {
+        summary: "Pickup - two sides + roof",
+        value: { carType: "pickup", selectedPartIds: [319, 312, 330] },
+      },
+    },
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Outer parts selected successfully",
+    type: SelectOuterPartsV2ResponseDto,
+  })
+  @ApiResponse({ status: 400, description: "Invalid workflow step or validation failed" })
+  @ApiResponse({ status: 404, description: "Claim case not found" })
+  @ApiResponse({ status: 409, description: "Outer parts already selected" })
+  async selectOuterParts(
+    @Param("claimRequestId") claimRequestId: string,
+    @Body() body: SelectOuterPartsV2Dto,
+    @CurrentUser() registrar: any,
+  ): Promise<SelectOuterPartsV2ResponseDto> {
+    return this.claimRequestManagementService.selectOuterPartsV2(
+      claimRequestId,
+      body,
+      registrar.sub,
+      registrar,
+    );
+  }
+
+  @Patch("select-other-parts/:claimRequestId")
+  @ApiOperation({
+    summary: "Select Other Parts & Bank Information (V2 - Step 3)",
+    description: `
+**Workflow Step:** SELECT_OTHER_PARTS (Step 3 of Claim)
+
+**Purpose:** Registrar selects non-body damaged parts and provides bank information on behalf of the damaged party.
+Optional: upload car green card file in the same step.
+
+**Valid Other Parts (Optional):**
+- engine, suspension, brake_system, electrical
+- radiator, transmission, exhaust
+- headlight, taillight, mirror, glass
+
+**After Success:**
+- Workflow moves to: CAPTURE_PART_DAMAGES (Step 4)
+    `,
+  })
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID (MongoDB ObjectId)",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiConsumes("multipart/form-data")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/claim-required-document",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          callback(null, `other-parts-${unique}${ex}`);
+        },
+      }),
+    }),
+  )
+  @ApiBody({
+    description:
+      "Other parts + bank information. Use `sheba` and `nationalCodeOfInsurer`. Optional file can be uploaded as car green card.",
+    schema: {
+      type: "object",
+      properties: {
+        otherParts: {
+          oneOf: [
+            { type: "array", items: { type: "string" } },
+            { type: "string", description: "JSON string array for multipart" },
+          ],
+          example: ["engine", "suspension"],
+        },
+        sheba: { type: "string", example: "IR123456789012345678901234" },
+        nationalCodeOfInsurer: { type: "string", example: "1234567890" },
+        file: { type: "string", format: "binary" },
+      },
+      required: ["sheba", "nationalCodeOfInsurer"],
+    },
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Other parts and bank information saved successfully",
+    type: SelectOtherPartsV2ResponseDto,
+  })
+  @ApiResponse({ status: 400, description: "Invalid workflow step or validation failed" })
+  @ApiResponse({ status: 404, description: "Claim case not found" })
+  @ApiResponse({ status: 409, description: "Bank information already submitted" })
+  async selectOtherParts(
+    @Param("claimRequestId") claimRequestId: string,
+    @Body() body: SelectOtherPartsV2Dto,
+    @CurrentUser() registrar: any,
+    @UploadedFile() file?: Express.Multer.File,
+  ): Promise<SelectOtherPartsV2ResponseDto> {
+    await this.mediaPolicyService.assertForClaim(file, claimRequestId, "image");
+    return this.claimRequestManagementService.selectOtherPartsV2(
+      claimRequestId,
+      body,
+      registrar.sub,
+      registrar,
+      file,
+    );
+  }
+
+  @Get("capture-requirements/:claimRequestId")
+  @ApiOperation({
+    summary: "Get Capture Requirements (V2)",
+    description: `
+**Get list of what needs to be captured:**
+- Required documents (10 remaining at the documents step for third-party)
+- Car angles (4 items: front, back, left, right)
+- Damaged parts (based on selected outer parts)
+
+Returns status of each item (uploaded/captured or not).
+    `,
+  })
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID (MongoDB ObjectId)",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Capture requirements retrieved successfully",
+    type: GetCaptureRequirementsV2ResponseDto,
+  })
+  @ApiResponse({ status: 403, description: "Access denied" })
+  @ApiResponse({ status: 404, description: "Claim case not found" })
+  async getCaptureRequirements(
+    @Param("claimRequestId") claimRequestId: string,
+    @CurrentUser() registrar: any,
+  ): Promise<GetCaptureRequirementsV2ResponseDto> {
+    return this.claimRequestManagementService.getCaptureRequirementsV2(
+      claimRequestId,
+      registrar.sub,
+      registrar,
+    );
+  }
+
+  @Post("upload-document/:claimRequestId")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/claim-documents",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          const filename = `${file.originalname.split(".")[0]}-${unique}${ex}`;
+          callback(null, filename);
+        },
+      }),
+    }),
+  )
+  @ApiConsumes("multipart/form-data")
+  @ApiOperation({
+    summary: "Upload Required Document (V2 - Step 5)",
+    description: `
+**Workflow Step:** UPLOAD_REQUIRED_DOCUMENTS (Step 5 of Claim)
+
+**Upload one of the required documents** (12 for THIRD_PARTY; CAR_BODY may require fewer — see capture-requirements):
+- damaged_driving_license_front/back
+- damaged_chassis_number, damaged_engine_photo
+- damaged_car_card_front/back, damaged_metal_plate
+- guilty_driving_license_front/back, guilty_car_card_front/back, guilty_metal_plate (THIRD_PARTY)
+
+**When all required documents are uploaded:** Workflow moves to USER_SUBMISSION_COMPLETE.
+    `,
+  })
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiBody({
+    schema: {
+      type: "object",
+      required: ["documentKey", "file"],
+      properties: {
+        documentKey: {
+          type: "string",
+          enum: [
+            "damaged_driving_license_front",
+            "damaged_driving_license_back",
+            "damaged_chassis_number",
+            "damaged_engine_photo",
+            "damaged_car_card_front",
+            "damaged_car_card_back",
+            "damaged_metal_plate",
+            "guilty_driving_license_front",
+            "guilty_driving_license_back",
+            "guilty_car_card_front",
+            "guilty_car_card_back",
+            "guilty_metal_plate",
+          ],
+          example: "damaged_driving_license_front",
+        },
+        file: { type: "string", format: "binary" },
+      },
+    },
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Document uploaded successfully",
+    type: UploadRequiredDocumentV2ResponseDto,
+  })
+  @ApiResponse({ status: 400, description: "Invalid workflow step" })
+  @ApiResponse({ status: 409, description: "Document already uploaded" })
+  async uploadDocument(
+    @Param("claimRequestId") claimRequestId: string,
+    @Body() body: UploadRequiredDocumentV2Dto,
+    @UploadedFile() file: Express.Multer.File,
+    @CurrentUser() registrar: any,
+  ): Promise<UploadRequiredDocumentV2ResponseDto> {
+    await this.mediaPolicyService.assertForClaim(file, claimRequestId, "image");
+    return this.claimRequestManagementService.uploadRequiredDocumentV2(
+      claimRequestId,
+      body,
+      file,
+      registrar.sub,
+      registrar,
+    );
+  }
+
+  @Post("capture-part/:claimRequestId")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/claim-captures",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          const filename = `${file.originalname.split(".")[0]}-${unique}${ex}`;
+          callback(null, filename);
+        },
+      }),
+    }),
+  )
+  @ApiConsumes("multipart/form-data")
+  @ApiOperation({
+    summary: "Capture Car Angle or Damaged Part (V2 - Step 4)",
+    description: `
+**Workflow Step:** CAPTURE_PART_DAMAGES (Step 4 of Claim)
+
+**Capture types:**
+1. **angle**: Car angles (front, back, left, right) - 4 required
+2. **part**: Damaged parts based on selectedParts from Step 2
+
+**When all captures are complete:** Workflow moves to UPLOAD_REQUIRED_DOCUMENTS (Step 5).
+    `,
+  })
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiBody({
+    schema: {
+      type: "object",
+      required: ["captureType", "captureKey", "file"],
+      properties: {
+        captureType: {
+          type: "string",
+          enum: ["angle", "part"],
+          example: "angle",
+        },
+        captureKey: {
+          type: "string",
+          example: "front",
+          description:
+            "For angle: front/back/left/right. For part: hood/front_bumper/etc.",
+        },
+        file: { type: "string", format: "binary" },
+      },
+    },
+  })
+  @ApiResponse({
+    status: 200,
+    description: "Capture saved successfully",
+    type: CapturePartV2ResponseDto,
+  })
+  @ApiResponse({ status: 400, description: "Invalid workflow step" })
+  async capturePart(
+    @Param("claimRequestId") claimRequestId: string,
+    @Body() body: CapturePartV2Dto,
+    @UploadedFile() file: Express.Multer.File,
+    @CurrentUser() registrar: any,
+  ): Promise<CapturePartV2ResponseDto> {
+    await this.mediaPolicyService.assertForClaim(file, claimRequestId, "image");
+    return this.claimRequestManagementService.capturePartV2(
+      claimRequestId,
+      body,
+      file,
+      registrar.sub,
+      registrar,
+    );
+  }
+
+  @Patch("car-capture/:claimRequestId")
+  @ApiConsumes("multipart/form-data")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/car-capture-videos/",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          callback(null, `claim-video-${unique}${ex}`);
+        },
+      }),
+    }),
+  )
+  @ApiParam({
+    name: "claimRequestId",
+    description: "The claim case ID",
+    example: "507f1f77bcf86cd799439011",
+  })
+  @ApiBody({
+    schema: {
+      type: "object",
+      required: ["file"],
+      properties: { file: { type: "string", format: "binary" } },
+    },
+  })
+  @ApiOperation({
+    summary: "Upload Car Walk-Around Video (V2 - Step 4b)",
+    description:
+      "Upload a walk-around video of the damaged car during the capture phase.",
+  })
+  @ApiResponse({ status: 200, description: "Video uploaded successfully" })
+  async carCapture(
+    @Param("claimRequestId") claimRequestId: string,
+    @UploadedFile("file") file: Express.Multer.File,
+    @CurrentUser() registrar: any,
+  ) {
+    await this.mediaPolicyService.assertForClaim(file, claimRequestId, "video");
+    return this.claimRequestManagementService.setVideoCaptureV2(
+      claimRequestId,
+      file,
+      registrar.sub,
+      registrar,
+    );
+  }
+}

src/client/client.controller.ts

@@ -1,26 +1,24 @@
+import { Body, Controller, Get, Patch, Post } from "@nestjs/common";
 import {
-  Body,
+  ApiBody,
-  Controller,
+  ApiOperation,
-  Get,
+  ApiResponse,
-  Post,
+  ApiTags,
-  UseGuards,
+} from "@nestjs/swagger";
-} from "@nestjs/common";
-import { ApiBearerAuth, ApiTags } from "@nestjs/swagger";
-import { GlobalGuard } from "src/auth/guards/global.guard";
-import { RolesGuard } from "src/auth/guards/role.guard";
-import { Roles } from "src/decorators/roles.decorator";
 import { CurrentUser } from "src/decorators/user.decorator";
-import { RoleEnum } from "src/Types&Enums/role.enum";
+import { SystemSettingsResponseDto } from "src/system-settings/dto/system-settings.dto";
+import { SystemSettingsService } from "src/system-settings/system-settings.service";
 import { ClientService } from "./client.service";
 import { ClientDto } from "./dto/create-client.dto";
+import { SetExternalInquiriesLiveDto } from "./dto/external-inquiries-live.dto";
 
 @Controller("client")
 @ApiTags("client-management")
-@ApiBearerAuth()
-@UseGuards(GlobalGuard, RolesGuard)
-@Roles(RoleEnum.ADMIN)
 export class ClientController {
-  constructor(private readonly clientService: ClientService) {}
+  constructor(
+    private readonly clientService: ClientService,
+    private readonly systemSettingsService: SystemSettingsService,
+  ) {}
 
   @Post()
   async addClient(@Body() client: ClientDto) {
@@ -36,4 +34,33 @@ export class ClientController {
   async getClientList(@CurrentUser() user) {
     return await this.clientService.getClientList();
   }
+
+  /** Toggle SandHub/Tejarat live HTTP vs mock inquiries (`system_settings.externalApis.sandHubUseLiveApi`). */
+  @Patch("external-inquiries-live")
+  @ApiOperation({
+    summary: "Enable or disable live external inquiries",
+    description:
+      "Updates `system_settings.externalApis.sandHubUseLiveApi`. No auth required. Use the request examples below to switch between live Tejarat/SandHub HTTP and offline mock mode.",
+  })
+  @ApiBody({
+    type: SetExternalInquiriesLiveDto,
+    examples: {
+      enableLive: {
+        summary: "Enable live inquiries",
+        description: "Call real SandHub/Tejarat HTTP APIs.",
+        value: { enabled: true },
+      },
+      disableLive: {
+        summary: "Disable live inquiries (mock mode)",
+        description: "Use mocked inquiry responses; flows continue without external connectivity.",
+        value: { enabled: false },
+      },
+    },
+  })
+  @ApiResponse({ status: 200, type: SystemSettingsResponseDto })
+  async setExternalInquiriesLive(@Body() body?: SetExternalInquiriesLiveDto) {
+    return this.systemSettingsService.updateSettings({
+      externalApis: { sandHubUseLiveApi: body?.enabled === true },
+    });
+  }
 }

src/client/client.module.ts

@@ -1,5 +1,6 @@
 import { Module } from "@nestjs/common";
 import { MongooseModule } from "@nestjs/mongoose";
+import { SystemSettingsModule } from "src/system-settings/system-settings.module";
 import { ClientController } from "./client.controller";
 import { ClientPanelController } from "./client-panel.controller";
 import { ClientService } from "./client.service";
@@ -10,6 +11,7 @@ import { ClientDbSchema, ClientModel } from "./entities/schema/client.schema";
 
 @Module({
   imports: [
+    SystemSettingsModule,
     MongooseModule.forFeature([
       { name: ClientModel.name, schema: ClientDbSchema },
       {

src/client/client.service.ts

@@ -142,6 +142,38 @@ export class ClientService {
     return await this.clientDbService.find({ clientCode: companyCode });
   }
 
+  /**
+   * Resolve a client by insurer company code from an external inquiry.
+   * Creates the client when missing so inquiry flows don't fail on unknown codes.
+   */
+  async findOrCreateClientByCompanyCode(
+    companyCode: number | string | null | undefined,
+    companyName: string | null | undefined,
+  ) {
+    const name = typeof companyName === "string" ? companyName.trim() : "";
+    const code = Number(companyCode);
+    if (!name || !Number.isFinite(code)) {
+      return null;
+    }
+
+    let client = await this.clientDbService.find({ clientCode: code });
+    if (client) return client;
+
+    try {
+      await this.addClient({
+        clientName: { persian: name, english: null },
+        clientCode: code,
+        useExpertMode: "legal",
+      });
+    } catch (err) {
+      client = await this.clientDbService.find({ clientCode: code });
+      if (client) return client;
+      throw err;
+    }
+
+    return this.clientDbService.find({ clientCode: code });
+  }
+
   async getClients(): Promise<ClientDtoRs[]> {
     const clients = await this.clientDbService.findAll();
     const show = clients.map((c) => new ClientDtoRs(c));

src/client/dto/external-inquiries-live.dto.ts

@@ -0,0 +1,10 @@
+import { ApiProperty } from "@nestjs/swagger";
+
+export class SetExternalInquiriesLiveDto {
+  @ApiProperty({
+    description:
+      "When true, SandHub/Tejarat live HTTP inquiries run. When false, mocked inquiry data is used.",
+    example: true,
+  })
+  enabled: boolean;
+}

src/client/entities/schema/client.schema.ts

@@ -67,7 +67,7 @@ export class ClientModel {
     english: string;
   };
 
-  @Prop({ required: false, unique: true, type: Object })
+  @Prop({ required: false, unique: false, type: Object })
   property: {
     smsApiKey: string;
   };

src/common/auth/auth.controller.ts

@@ -0,0 +1,21 @@
+import { Body, Controller, Post } from "@nestjs/common";
+import { Public } from "./decorators";
+import { UserLoginDto, UserRegisterDto } from "./dtos";
+import { AuthService } from "./auth.service";
+
+@Controller("auth")
+export class AuthController {
+  constructor(private readonly authService: AuthService) {}
+
+  @Public()
+  @Post("user/register")
+  async register(@Body() userRegisterDto: UserRegisterDto) {
+    return await this.authService.registerUser(userRegisterDto);
+  }
+
+  @Public()
+  @Post("user/login")
+  async login(@Body() userLoginDto: UserLoginDto) {
+    return await this.authService.loginUser(userLoginDto);
+  }
+}

src/common/auth/auth.module.ts

@@ -0,0 +1,32 @@
+import { Module } from "@nestjs/common";
+import { ConfigService } from "@nestjs/config";
+import { APP_GUARD } from "@nestjs/core";
+import { JwtModule } from "@nestjs/jwt";
+import { StringValue } from "ms";
+import { AuthGuard, RolesGuard } from "./guards";
+import { AuthController } from "./auth.controller";
+import { AuthService } from "./auth.service";
+import { HashService } from "./providers";
+
+@Module({
+  imports: [
+    JwtModule.registerAsync({
+      global: true,
+      inject: [ConfigService],
+      useFactory: (configService: ConfigService) => ({
+        secret: configService.get<string>("JWT_SECRET"),
+        signOptions: {
+          expiresIn: configService.get<StringValue>("JWT_EXPIRY"),
+        },
+      }),
+    }),
+  ],
+  controllers: [AuthController],
+  providers: [
+    { provide: APP_GUARD, useClass: AuthGuard },
+    { provide: APP_GUARD, useClass: RolesGuard },
+    AuthService,
+    HashService,
+  ],
+})
+export class AuthModule {}

src/common/auth/auth.service.ts

@@ -0,0 +1,31 @@
+import { BadRequestException, Injectable } from "@nestjs/common";
+import { UserRepository } from "src/features/user/repositories";
+import { UserLoginDto, UserRegisterDto } from "./dtos";
+
+@Injectable()
+export class AuthService {
+  constructor(private readonly userRepo: UserRepository) {}
+
+  async registerUser(userRegisterDto: UserRegisterDto) {
+    const user = await this.userRepo.retrieveByCellPhoneNumber(
+      userRegisterDto.cellphoneNumber,
+    );
+
+    if (!user) {
+      // Create user + Send OTP and update database
+    }
+
+    // Send OTP to the cellphone number of user and update database
+    // TODO: Create a mock otp for once we got no otp senders or development phase
+  }
+
+  async loginUser(userLoginDto: UserLoginDto) {
+    const user = await this.userRepo.retrieveByCellPhoneNumber(
+      userLoginDto.cellphoneNumber,
+    );
+
+    if (!user) throw new BadRequestException("User does not exist");
+
+    // Generate token (access + refresh) and save inside the database, return them to the user
+  }
+}

src/common/auth/constants/hash.constants.ts

@@ -0,0 +1,8 @@
+import { ScryptOptions } from "node:crypto";
+
+export const KEY_LENGTH = 64;
+export const SCRYPT_PARAMS: ScryptOptions = {
+  N: 19456, // CPU/memory cost
+  r: 8, // block size
+  p: 1, // parallelization
+};

src/common/auth/decorators/index.ts

@@ -0,0 +1,2 @@
+export { IS_PUBLIC_KEY, Public } from "./public.decorator";
+export { ROLES_KEY, Roles } from "./roles.decorator";

src/common/auth/decorators/public.decorator.ts

@@ -0,0 +1,4 @@
+import { SetMetadata } from "@nestjs/common";
+
+export const IS_PUBLIC_KEY = "isPublic";
+export const Public = () => SetMetadata(IS_PUBLIC_KEY, true);

src/common/auth/decorators/roles.decorator.ts

@@ -0,0 +1,5 @@
+import { SetMetadata } from "@nestjs/common";
+import { Role } from "../enums/roles.enum";
+
+export const ROLES_KEY = "roles";
+export const Roles = (...roles: Role[]) => SetMetadata(ROLES_KEY, roles);

src/common/auth/dtos/index.ts

@@ -0,0 +1,2 @@
+export { UserRegisterDto } from "./user-register.dto";
+export { UserLoginDto } from "./user-login.dto";

src/common/auth/dtos/user-login.dto.ts

@@ -0,0 +1,10 @@
+import { IsMobilePhone, IsNumberString, IsString } from "class-validator";
+
+export class UserLoginDto {
+  @IsString({ message: "Cellphone number must be string" })
+  @IsMobilePhone("fa-IR")
+  cellphoneNumber: string;
+
+  @IsNumberString()
+  otp: string;
+}

src/common/auth/dtos/user-register.dto.ts

@@ -0,0 +1,7 @@
+import { IsMobilePhone, IsNumberString, IsString } from "class-validator";
+
+export class UserRegisterDto {
+  @IsString({ message: "Cellphone number must be string" })
+  @IsMobilePhone("fa-IR")
+  cellphoneNumber: string;
+}

src/common/auth/enums/index.ts

@@ -0,0 +1 @@
+export { Role } from "./roles.enum";

src/common/auth/enums/roles.enum.ts

@@ -0,0 +1,9 @@
+export enum Role {
+  SUPER_ADMIN = "super_admin",
+  INSURER = "insurer",
+  ACCIDENT_EXPERT = "accident_expert",
+  CLAIM_EXPERT = "claim_expert",
+  FIELD_EXPERT = "field_expert",
+  REGISTRAR = "registrar",
+  USER = "user",
+}

src/common/auth/guards/auth.guard.ts

@@ -0,0 +1,35 @@
+import {
+  CanActivate,
+  ExecutionContext,
+  Injectable,
+  UnauthorizedException,
+} from "@nestjs/common";
+import { JwtService } from "@nestjs/jwt";
+import { Request } from "express";
+import { JwtPayload } from "../types/payload.types";
+
+@Injectable()
+export class AuthGuard implements CanActivate {
+  constructor(private readonly jwtService: JwtService) {}
+
+  async canActivate(context: ExecutionContext): Promise<boolean> {
+    const request = context.switchToHttp().getRequest<Request>();
+    const token = this.extractTokenFromHeader(request);
+    if (!token) {
+      throw new UnauthorizedException("No token provided");
+    }
+    try {
+      const payload: JwtPayload =
+        await this.jwtService.verifyAsync<JwtPayload>(token);
+      request["user"] = payload;
+    } catch {
+      throw new UnauthorizedException("Invalid or expired token");
+    }
+    return true;
+  }
+
+  private extractTokenFromHeader(request: Request): string | undefined {
+    const [type, token] = request.headers.authorization?.split(" ") ?? [];
+    return type === "Bearer" ? token : undefined;
+  }
+}

src/common/auth/guards/index.ts

@@ -0,0 +1,2 @@
+export { AuthGuard } from "./auth.guard";
+export { RolesGuard } from "./role.guard";

src/common/auth/guards/role.guard.ts

@@ -0,0 +1,47 @@
+import {
+  CanActivate,
+  ExecutionContext,
+  ForbiddenException,
+  Injectable,
+} from "@nestjs/common";
+import { Reflector } from "@nestjs/core";
+import { Request } from "express";
+import { IS_PUBLIC_KEY, ROLES_KEY } from "../decorators";
+import { Role } from "../enums";
+import { JwtPayload } from "../types";
+
+@Injectable()
+export class RolesGuard implements CanActivate {
+  constructor(private readonly reflector: Reflector) {}
+
+  canActivate(context: ExecutionContext): boolean {
+    const isPublic = this.reflector.getAllAndOverride<boolean>(IS_PUBLIC_KEY, [
+      context.getHandler(),
+      context.getClass(),
+    ]);
+    if (isPublic) return true;
+
+    const requiredRoles = this.reflector.getAllAndOverride<Role[]>(ROLES_KEY, [
+      context.getHandler(),
+      context.getClass(),
+    ]);
+
+    if (!requiredRoles || requiredRoles.length === 0) return true;
+
+    const request = context.switchToHttp().getRequest<Request>();
+    const user: JwtPayload = request["user"] as JwtPayload | undefined;
+
+    if (!user?.role) {
+      throw new ForbiddenException("No role found in token");
+    }
+
+    const hasRole = requiredRoles.includes(user.role as Role);
+    if (!hasRole) {
+      throw new ForbiddenException(
+        `Access denied. Required: [${requiredRoles.join(", ")}]. Your role: ${user.role}`,
+      );
+    }
+
+    return true;
+  }
+}

src/common/auth/providers/hash.provider.ts

@@ -0,0 +1,68 @@
+import {
+  BinaryLike,
+  randomBytes,
+  scrypt,
+  ScryptOptions,
+  timingSafeEqual,
+} from "node:crypto";
+import { promisify } from "node:util";
+import { Injectable } from "@nestjs/common";
+import { ConfigService } from "@nestjs/config";
+import { KEY_LENGTH, SCRYPT_PARAMS } from "../constants/hash.constants";
+
+const scryptAsync = promisify<
+  BinaryLike,
+  BinaryLike,
+  number,
+  ScryptOptions,
+  Buffer
+>(scrypt);
+
+@Injectable()
+export class HashService {
+  private readonly pepper: string;
+
+  constructor(private readonly configService: ConfigService) {
+    this.pepper = this.configService.get<string>("HASH_PEPPER");
+  }
+
+  private applyPepper(input: string): string {
+    return this.pepper ? `${input}${this.pepper}` : input;
+  }
+
+  private generateSalt(bytes: number = 16): string {
+    return randomBytes(bytes).toString("hex");
+  }
+
+  private async scrypt(password: string): Promise<[string, string]> {
+    const salt = this.generateSalt();
+    const pepperedInput = this.applyPepper(password);
+    const hashedPassword = await scryptAsync(
+      pepperedInput,
+      salt,
+      KEY_LENGTH,
+      SCRYPT_PARAMS,
+    );
+
+    return [salt, hashedPassword.toString("hex")];
+  }
+
+  private async verifyScrypt(
+    password: string,
+    salt: string,
+    hashedPassword: string,
+  ): Promise<boolean> {
+    const pepperedInput = this.applyPepper(password);
+    const derived = await scryptAsync(
+      pepperedInput,
+      salt,
+      KEY_LENGTH,
+      SCRYPT_PARAMS,
+    );
+    const storedBuffer = Buffer.from(hashedPassword, "hex");
+
+    if (derived.length !== storedBuffer.length) return false;
+
+    return timingSafeEqual(derived, storedBuffer);
+  }
+}

src/common/auth/providers/index.ts

@@ -0,0 +1 @@
+export { HashService } from "./hash.provider";

src/common/auth/types/index.ts

@@ -0,0 +1 @@
+export { JwtPayload } from "./payload.types";

src/common/auth/types/payload.types.ts

@@ -0,0 +1,7 @@
+export interface JwtPayload {
+  sub: string;
+  role: string;
+  clientId?: string;
+  iat?: number;
+  exp?: number;
+}

src/core/config/config.module.ts

@@ -0,0 +1,14 @@
+import { Module } from "@nestjs/common";
+import { ConfigModule } from "@nestjs/config";
+import { validate } from "./config.validation";
+
+@Module({
+  imports: [
+    ConfigModule.forRoot({
+      isGlobal: true,
+      expandVariables: true,
+      validate,
+    }),
+  ],
+})
+export class AppConfigModule {}

src/core/config/config.schema.ts

@@ -0,0 +1,87 @@
+import {
+  IsBooleanString,
+  IsEnum,
+  IsNumber,
+  IsOptional,
+  IsPositive,
+  IsString,
+  IsUrl,
+  Matches,
+  Max,
+  Min,
+  MinLength,
+} from "class-validator";
+import { StringValue } from "ms";
+
+export enum Environment {
+  Development = "development",
+  Production = "production",
+}
+
+export class EnvironmentVariables {
+  @IsEnum(Environment, {
+    message: "NODE_ENV should be development or production",
+  })
+  NODE_ENV: Environment;
+
+  // --------------------------------------------------------- //
+
+  @IsNumber(
+    {
+      allowNaN: false,
+      allowInfinity: false,
+    },
+    {
+      message: "PORT must be a valid number",
+    },
+  )
+  @IsPositive({ message: "PORT must be positive" })
+  @Min(0, { message: "PORT must be between 0 and 65535" })
+  @Max(65535, { message: "PORT must be between 0 and 65535" })
+  PORT: number;
+
+  // --------------------------------------------------------- //
+
+  @IsString({ message: "MONGO_URI must be string" })
+  @IsUrl(
+    {
+      require_tld: false,
+      protocols: ["mongodb", "mongodb+srv"],
+    },
+    {
+      message: "MONGO_URI must be in the correct format (mongodb://...)",
+    },
+  )
+  MONGO_URI: string;
+
+  // --------------------------------------------------------- //
+
+  @IsBooleanString({ message: "MONGO_TLS must be boolean" })
+  MONGO_TLS: string;
+
+  // --------------------------------------------------------- //
+
+  @IsBooleanString({ message: "MONGO_TLS_ALLOW_INVALID_CERTS must be boolean" })
+  MONGO_TLS_ALLOW_INVALID_CERTS: string;
+
+  // --------------------------------------------------------- //
+
+  @IsString({ message: "JWT_SECRET must be string" })
+  @MinLength(32, {
+    message: "JWT_SECRET must be at least 32 characters",
+  })
+  JWT_SECRET: string;
+
+  // --------------------------------------------------------- //
+
+  @Matches(/^\d+(ms|s|m|h|d|w|y)$/, {
+    message: "JWT_EXPIRY must be in the correct format",
+  })
+  JWT_EXPIRY: StringValue;
+
+  // --------------------------------------------------------- //
+  @IsString({ message: "HASH_PEPPER must be string" })
+  @IsOptional()
+  HASH_PEPPER?: string;
+  // --------------------------------------------------------- //
+}

src/core/config/config.validation.ts

@@ -0,0 +1,23 @@
+import { plainToInstance } from "class-transformer";
+import { validateSync } from "class-validator";
+import { EnvironmentVariables } from "./config.schema";
+
+export function validate(config: Record<string, unknown>) {
+  const validatedConfig = plainToInstance(EnvironmentVariables, config, {
+    enableImplicitConversion: true,
+  });
+
+  const errors = validateSync(validatedConfig, {
+    skipMissingProperties: false,
+  });
+
+  if (errors.length > 0) {
+    const messages = errors
+      .flatMap((error) => Object.values(error.constraints ?? {}))
+      .join("\n");
+
+    throw new Error(`Environment validation failed:\n${messages}`);
+  }
+
+  return validatedConfig;
+}

src/core/database/database.module.ts

@@ -0,0 +1,19 @@
+import { Module } from "@nestjs/common";
+import { ConfigService } from "@nestjs/config";
+import { MongooseModule } from "@nestjs/mongoose";
+
+@Module({
+  imports: [
+    MongooseModule.forRootAsync({
+      inject: [ConfigService],
+      useFactory: (configService: ConfigService) => ({
+        uri: configService.get<string>("MONGO_URI"),
+        tls: configService.get<string>("MONGO_TLS") === "true",
+        tlsAllowInvalidCertificates:
+          configService.get<string>("MONGO_TLS_ALLOW_INVALID_CERTS") === "true",
+        autoIndex: configService.get<string>("NODE_ENV") !== "production",
+      }),
+    }),
+  ],
+})
+export class DatabaseModule {}

src/expert-claim/dto/claim-damaged-part.enricher.ts

@@ -1,5 +1,6 @@
 // claim-damaged-part.enricher.ts
 
+import { resolveStoredFileUrl } from "src/helpers/urlCreator";
 import {
   DamagedPartCaptureStatus,
   EnrichedDamagedPart,
@@ -14,6 +15,9 @@ export function buildEnrichedDamagedParts(params: {
   hasDamagedPartCapture: (data: any, key: string, parts: any[]) => boolean;
   catalogLikeKeyFromPart: (part: any) => string;
   buildFileLink: (path: string) => string;
+  resolveStoredFileUrl?: (
+    stored?: { url?: string; path?: string } | null,
+  ) => string | undefined;
 }): EnrichedDamagedPart[] {
   const {
     selectedParts,
@@ -24,29 +28,52 @@ export function buildEnrichedDamagedParts(params: {
     hasDamagedPartCapture,
     catalogLikeKeyFromPart,
     buildFileLink,
+    resolveStoredFileUrl: resolveUrl = resolveStoredFileUrl,
   } = params;
 
   const priceDropLines: any[] = evaluationBlock?.priceDrop?.partLines ?? [];
+
+  // objectionParts stores { partId, carPartDamage, side } — not { id, name }
   const objectionParts: any[] =
     evaluationBlock?.objection?.objectionParts ?? [];
+
+  // newParts stores { partId, partName, side } — not { id, name }
   const newObjectionParts: any[] = evaluationBlock?.objection?.newParts ?? [];
 
-  // Resend block — lives at evaluation.damageExpertResend
   const damageExpertResend = evaluationBlock?.damageExpertResend;
   const resendCarParts: any[] = damageExpertResend?.resendCarParts ?? [];
   const resendFulfilledAt: Date | undefined = damageExpertResend?.fulfilledAt;
 
+  // Helpers that match against the ACTUAL stored field names
+  function partMatchesObjection(sp: any, objPart: any): boolean {
+    if (sp.id != null && objPart.partId != null && sp.id === objPart.partId)
+      return true;
+    const objName = objPart.carPartDamage ?? objPart.name ?? objPart.partName;
+    if (objName && (sp.name === objName || sp.label_fa === objName))
+      return true;
+    return false;
+  }
+
+  function partMatchesNewObjection(sp: any, newPart: any): boolean {
+    if (sp.id != null && newPart.partId != null && sp.id === newPart.partId)
+      return true;
+    const newName = newPart.partName ?? newPart.name;
+    if (newName && (sp.name === newName || sp.label_fa === newName))
+      return true;
+    return false;
+  }
+
   function isPartInResend(sp: any): boolean {
     return resendCarParts.some(
       (r: any) =>
-        r.id === sp.id || r.name === sp.name || r.catalogKey === sp.catalogKey,
+        (sp.id != null && r.id === sp.id) ||
+        r.catalogKey === sp.catalogKey ||
+        r.name === sp.name,
     );
   }
 
   function resolveOrigin(sp: any): EnrichedDamagedPart["origin"] {
-    if (
+    if (newObjectionParts.some((p) => partMatchesNewObjection(sp, p))) {
-      newObjectionParts.some((p: any) => p.id === sp.id || p.name === sp.name)
-    ) {
       return "added_by_objection";
     }
     if (
@@ -65,7 +92,6 @@ export function buildEnrichedDamagedParts(params: {
     if (!captured) {
       return inResend ? "resend_requested" : "pending";
     }
-    // captured=true + was in a resend request that is now fulfilled → "resent"
     return inResend && resendFulfilledAt ? "resent" : "uploaded";
   }
 
@@ -77,8 +103,26 @@ export function buildEnrichedDamagedParts(params: {
       ck,
       selectedParts,
     ) as { url?: string; path?: string } | undefined;
-    const captured = hasDamagedPartCapture(damagedPartsData, ck, selectedParts);
+
-    const url = cap?.url || (cap?.path ? buildFileLink(cap.path) : undefined);
+    // Fallback: if id is null but media.damagedParts has a match by name
+    const captured =
+      hasDamagedPartCapture(damagedPartsData, ck, selectedParts) ||
+      (sp.id == null && Array.isArray(damagedPartsData)
+        ? (damagedPartsData as any[]).some(
+            (d) => d.name === sp.name && d.side === sp.side && d.path,
+          )
+        : false);
+
+    const capUrl =
+      resolveUrl(cap) ||
+      (sp.id == null && Array.isArray(damagedPartsData)
+        ? (() => {
+            const match = (damagedPartsData as any[]).find(
+              (d) => d.name === sp.name && d.side === sp.side && d.path,
+            );
+            return resolveUrl(match);
+          })()
+        : undefined);
 
     const matchingPriceDrop = priceDropLines.find(
       (line: any) =>
@@ -86,11 +130,9 @@ export function buildEnrichedDamagedParts(params: {
         line.priceDropPartKey?.toLowerCase() === sp.name?.toLowerCase(),
     );
 
-    const isObjected = objectionParts.some(
+    const isObjected = objectionParts.some((p) => partMatchesObjection(sp, p));
-      (p: any) => p.id === sp.id || p.name === sp.name,
+    const isNewlyAdded = newObjectionParts.some((p) =>
-    );
+      partMatchesNewObjection(sp, p),
-    const isNewlyAdded = newObjectionParts.some(
-      (p: any) => p.id === sp.id || p.name === sp.name,
     );
     const isNewByExpert = expertAddedParts.some(
       (p: any) => p.id === sp.id || p.name === sp.name,
@@ -109,7 +151,7 @@ export function buildEnrichedDamagedParts(params: {
       origin: resolveOrigin(sp),
       captureStatus: resolveCaptureStatus(sp, captured),
       captured,
-      url,
+      url: capUrl,
 
       objection: {
         isObjected,

src/expert-claim/expert-claim.service.ts

@@ -20,7 +20,7 @@ import { ClaimSignDbService } from "src/claim-request-management/entites/db-serv
 import { DamageImageDbService } from "src/claim-request-management/entites/db-service/damage-image.db.service";
 import { VideoCaptureDbService } from "src/claim-request-management/entites/db-service/video-capture.db.service";
 import { ClientDbService } from "src/client/entities/db-service/client.db.service";
-import { buildFileLink } from "src/helpers/urlCreator";
+import { buildFileLink, resolveStoredFileUrl } from "src/helpers/urlCreator";
 import { toJalaliDateAndTime } from "src/helpers/date-jalali";
 import { BlameDocumentDbService } from "src/request-management/entities/db-service/blame-document.db.service";
 import { BlameVideoDbService } from "src/request-management/entities/db-service/blame-video.db.service";
@@ -46,8 +46,11 @@ import { ClaimListDtoRs } from "./dto/claim-list-rs.dto";
 import { ClaimCaseDbService } from "src/claim-request-management/entites/db-service/claim-case.db.service";
 import { ClaimCaseStatus } from "src/Types&Enums/claim-request-management/claim-case-status.enum";
 import { ClaimStatus } from "src/Types&Enums/claim-request-management/claimStatus.enum";
+import { RoleEnum } from "src/Types&Enums/role.enum";
 import {
   assertClaimCaseForTenant,
+  assertClaimCaseForExpertActor,
+  claimCaseInitiatedByFieldExpert,
   claimCaseTouchesClient,
   requireActorClientKey,
 } from "src/helpers/tenant-scope";
@@ -92,7 +95,10 @@ import {
   buildMutualAgreementExpertDecision,
   enrichBlamePartiesForAgreementView,
 } from "src/helpers/blame-party-agreement-decision";
-import { resendRequestHasPayload } from "src/helpers/claim-expert-resend";
+import {
+  normalizeResendDocumentKeys,
+  resendRequestHasPayload,
+} from "src/helpers/claim-expert-resend";
 import {
   claimCaseStatusAfterExpertReplyV2,
   classifyV2ExpertPricingParts,
@@ -133,6 +139,7 @@ import { CLAIM_V2_TOTAL_PAYMENT_CAP_TOMAN } from "src/constants/repair-amount-li
 import { ListQueryV2Dto } from "src/common/dto/list-query-v2.dto";
 import { applyListQueryV2 } from "src/helpers/list-query-v2";
 import { buildEnrichedDamagedParts } from "./dto/claim-damaged-part.enricher";
+import { canonicalizeResendDocumentKey } from "src/helpers/claim-resend-document-keys";
 
 const CLAIM_V2_TOTAL_PAYMENT_CAP = CLAIM_V2_TOTAL_PAYMENT_CAP_TOMAN;
 
@@ -2144,7 +2151,7 @@ export class ExpertClaimService {
       throw new NotFoundException("Claim request not found");
     }
 
-    assertClaimCaseForTenant(claim, actor);
+    assertClaimCaseForExpertActor(claim, actor);
 
     const factorValidationSnapshot = await this.snapshotDamageExpert(actor.sub);
 
@@ -2385,9 +2392,9 @@ export class ExpertClaimService {
    */
   async assignClaimForReviewV2(
     claimRequestId: string,
-    actor: { sub: string; fullName?: string; clientKey?: string },
+    actor: { sub: string; fullName?: string; clientKey?: string; role?: string },
   ): Promise<ExpertFileAssignResultDto> {
-    requireActorClientKey(actor);
+    if ((actor as any).role !== RoleEnum.FIELD_EXPERT) requireActorClientKey(actor);
     await this.expireClaimWorkflowLockV2IfStale(claimRequestId);
 
     const claim = await this.claimCaseDbService.findById(claimRequestId);
@@ -2395,7 +2402,7 @@ export class ExpertClaimService {
       throw new NotFoundException("Claim request not found");
     }
 
-    assertClaimCaseForTenant(claim, actor);
+    assertClaimCaseForExpertActor(claim, actor);
 
     const isFactorValidationLock =
       claimIsAwaitingExpertFactorValidationV2(claim);
@@ -2688,7 +2695,7 @@ export class ExpertClaimService {
       throw new NotFoundException("Claim request not found");
     }
 
-    assertClaimCaseForTenant(claim, actor);
+    assertClaimCaseForExpertActor(claim, actor);
 
     if (claim.status !== ClaimCaseStatus.EXPERT_REVIEWING) {
       throw new BadRequestException(
@@ -2846,14 +2853,14 @@ export class ExpertClaimService {
     reply: import("./dto/expert-claim-v2.dto").SubmitExpertReplyV2Dto,
     actor: any,
   ) {
-    requireActorClientKey(actor);
+    if (actor.role !== RoleEnum.FIELD_EXPERT) requireActorClientKey(actor);
     const claim = await this.claimCaseDbService.findById(claimRequestId);
 
     if (!claim) {
       throw new NotFoundException("Claim request not found");
     }
 
-    assertClaimCaseForTenant(claim, actor);
+    assertClaimCaseForExpertActor(claim, actor);
 
     if (claim.status !== ClaimCaseStatus.EXPERT_REVIEWING) {
       throw new BadRequestException(
@@ -3214,6 +3221,28 @@ export class ExpertClaimService {
    * Does not include the open tenant queue (`WAITING_FOR_DAMAGE_EXPERT`) unless this expert touched the file.
    */
   async getStatusReportBucketsV2(actor: any): Promise<Record<string, number>> {
+    if (actor.role === RoleEnum.FIELD_EXPERT) {
+      const rows = (await this.claimCaseDbService.find(
+        { initiatedByFieldExpertId: new Types.ObjectId(actor.sub) },
+        { lean: true },
+      )) as any[];
+      const buckets = initialClaimExpertReportBuckets();
+      for (const doc of rows) {
+        const key = claimCaseStatusToReportBucket(String(doc.status ?? ""));
+        buckets.all++;
+        buckets[key] = (buckets[key] ?? 0) + 1;
+      }
+      buckets["PENDING_ON_USER"] =
+        (buckets[ClaimCaseStatus.WAITING_FOR_USER_RESEND] ?? 0) +
+        (buckets[ClaimCaseStatus.WAITING_FOR_INSURER_APPROVAL] ?? 0) +
+        (buckets[ClaimCaseStatus.INSURER_REVIEW_AWAITING_OWNER_SIGN] ?? 0) +
+        (buckets[ClaimCaseStatus.INSURER_REVIEW_MIXED_FACTORS_PENDING] ?? 0) +
+        (buckets[ClaimCaseStatus.OWNER_REPAIR_FACTOR_UPLOAD_PENDING] ?? 0);
+      buckets["CHECK_NEEDED"] =
+        buckets["PENDING_ON_USER"] +
+        (buckets[ClaimCaseStatus.WAITING_FOR_DAMAGE_EXPERT] ?? 0);
+      return buckets;
+    }
     const clientKey = requireActorClientKey(actor);
     const expertId = String(actor.sub);
     const expertOid = new Types.ObjectId(expertId);
@@ -3286,6 +3315,9 @@ export class ExpertClaimService {
     actor: any,
     query: ListQueryV2Dto = {},
   ): Promise<GetClaimListV2ResponseDto> {
+    if (actor.role === RoleEnum.FIELD_EXPERT) {
+      return this.getFieldExpertClaimListV2(actor, query);
+    }
     requireActorClientKey(actor);
     const actorId = actor.sub;
     const clientKey = actor.clientKey as string;
@@ -3489,6 +3521,96 @@ export class ExpertClaimService {
     };
   }
 
+  /**
+   * Claim list for a FIELD_EXPERT — returns only the claims they personally
+   * initiated (expert-initiated IN_PERSON blame → createClaimFromBlameForExpertV2).
+   */
+  private async getFieldExpertClaimListV2(
+    actor: any,
+    query: ListQueryV2Dto = {},
+  ): Promise<GetClaimListV2ResponseDto> {
+    const claims = (await this.claimCaseDbService.find({
+      initiatedByFieldExpertId: new Types.ObjectId(actor.sub),
+    })) as any[];
+
+    const blameIds = [
+      ...new Set(
+        claims
+          .map((c) => c.blameRequestId?.toString())
+          .filter((id): id is string => !!id),
+      ),
+    ];
+    const blames =
+      blameIds.length > 0
+        ? ((await this.blameRequestDbService.find(
+            { _id: { $in: blameIds.map((id) => new Types.ObjectId(id)) } },
+            { lean: true, select: "type parties expert.decision blameStatus" },
+          )) as any[])
+        : [];
+    const blameById = new Map<string, any>(
+      blames.map((b) => [String(b._id), b]),
+    );
+
+    const list = claims.map((c) => {
+      const v = this.vehicleForExpertFromClaimAndBlameMap(c, blameById);
+      const blame = c.blameRequestId
+        ? blameById.get(c.blameRequestId.toString())
+        : undefined;
+      const fileCtx = blame ? this.blameFileContextForExpert(blame) : {};
+      const lockActive = !!(
+        c.workflow?.locked && this.isClaimV2WorkflowLockCurrentlyEnforced(c)
+      );
+      return {
+        claimRequestId: c._id.toString(),
+        publicId: c.publicId,
+        status: c.status,
+        currentStep: c.workflow?.currentStep || "",
+        locked: lockActive,
+        lockedBy:
+          lockActive && c.workflow?.lockedBy
+            ? {
+                actorId: c.workflow.lockedBy.actorId?.toString(),
+                actorName: c.workflow.lockedBy.actorName,
+                lockedAt: (c.workflow as any).lockedAt?.toISOString?.(),
+                expiredAt: (c.workflow as any).expiredAt?.toISOString?.(),
+              }
+            : undefined,
+        vehicle: v
+          ? { carName: v.carName, carModel: v.carModel, carType: v.carType }
+          : undefined,
+        ...fileCtx,
+        createdAt: c.createdAt,
+        awaitingFactorValidation: claimIsAwaitingExpertFactorValidationV2(c),
+      };
+    }) as ClaimListItemV2Dto[];
+
+    const paged = applyListQueryV2(
+      list,
+      {
+        publicId: (r) => r.publicId,
+        createdAt: (r) => r.createdAt,
+        requestNo: (r) => r.publicId,
+        status: (r) => r.status,
+        searchExtras: (r) =>
+          [
+            r.claimRequestId,
+            r.currentStep,
+            r.vehicle?.carName,
+            r.vehicle?.carModel,
+          ].filter(Boolean) as string[],
+      },
+      query,
+    );
+
+    return {
+      list: paged.list,
+      total: paged.total,
+      page: paged.page,
+      limit: paged.limit,
+      totalPages: paged.totalPages,
+    };
+  }
+
   /**
    * Load linked blame case for damage-expert claim detail (same enrichment as expert-blame `findOneV2`:
    * party evidence `videoUrl` / `voiceUrls`, Jalali date strings).
@@ -3664,7 +3786,9 @@ export class ExpertClaimService {
   private async reconcileStaleExpertReviewingClaimLocksForTenant(actor: {
     sub: string;
     clientKey?: string;
+    role?: string;
   }): Promise<void> {
+    if ((actor as any).role === RoleEnum.FIELD_EXPERT) return;
     const clientKey = requireActorClientKey(actor);
     const lockTtlMs = this.claimV2WorkflowLockTtlMs;
     const now = new Date();
@@ -3824,7 +3948,9 @@ export class ExpertClaimService {
     actor: any,
   ): Promise<ClaimDetailV2ResponseDto> {
     const actorId = actor.sub;
-    await this.reconcileStaleExpertReviewingClaimLocksForTenant(actor);
+    if (actor.role !== RoleEnum.FIELD_EXPERT) {
+      await this.reconcileStaleExpertReviewingClaimLocksForTenant(actor);
+    }
     await this.expireClaimWorkflowLockV2IfStale(claimRequestId);
     const claim = await this.claimCaseDbService.findById(claimRequestId);
 
@@ -3832,39 +3958,48 @@ export class ExpertClaimService {
       throw new NotFoundException("Claim request not found");
     }
 
-    assertClaimCaseForTenant(claim, actor);
+    assertClaimCaseForExpertActor(claim, actor);
 
+    // Variables used both in the gate block and in the detail-build section below
     const isDamageExpertPhase =
       claim.status === ClaimCaseStatus.WAITING_FOR_DAMAGE_EXPERT ||
       claim.status === ClaimCaseStatus.EXPERT_REVIEWING;
     const isFactorValidationPending =
       claimIsAwaitingExpertFactorValidationV2(claim);
+
+    // Field experts can always view their own initiated claims regardless of status
+    if (actor.role === RoleEnum.FIELD_EXPERT) {
+      if (!claimCaseInitiatedByFieldExpert(claim, actor)) {
+        throw new ForbiddenException("This claim was not initiated by you.");
+      }
+      // Fall through to the detail build below (skip the damage-expert gate)
+    } else {
     const isResendPending =
       claim.status === ClaimCaseStatus.WAITING_FOR_USER_RESEND;
 
+    const assignedForReviewById = String(
+      (claim.workflow as any)?.assignedForReviewBy?.actorId ?? "",
+    );
+    const lockEnforced = this.isClaimV2WorkflowLockCurrentlyEnforced(claim);
+    const lockedById = String(claim.workflow?.lockedBy?.actorId ?? "");
+    const isAssignedToMe =
+      !!assignedForReviewById && assignedForReviewById === actorId;
+
+    // Gate: must satisfy at least one bucket
     if (
       !isDamageExpertPhase &&
       !isFactorValidationPending &&
-      !isResendPending
+      !isResendPending &&
+      !isAssignedToMe
     ) {
       throw new ForbiddenException(
         `This claim is not available for expert review. Current status: ${claim.status}`,
       );
     }
 
-    // Ownership access control — same 4-bucket logic as list
-    const assignedForReviewById = String(
-      (claim.workflow as any)?.assignedForReviewBy?.actorId ?? "",
-    );
-    const lockEnforced = this.isClaimV2WorkflowLockCurrentlyEnforced(claim);
-    const lockedById = String(claim.workflow?.lockedBy?.actorId ?? "");
-
     const isAvailable =
       isDamageExpertPhase && !assignedForReviewById && !lockEnforced;
-    const isAssignedToMe =
-      !!assignedForReviewById && assignedForReviewById === actorId;
     const isLockedByMe = lockEnforced && lockedById === actorId;
-    // Factor validation is open to all tenant experts (no individual ownership)
     const isFactorValidationOpen = isFactorValidationPending;
 
     if (
@@ -3887,13 +4022,21 @@ export class ExpertClaimService {
         "You do not have permission to view this claim.",
       );
     }
-
+    } // end damage-expert gate (else block)
-    const hasCapture = (data: any, key: string) =>
-      data && (data instanceof Map ? data.get(key) : data[key]);
 
     // Build requiredDocuments map
     const requiredDocs = claim.requiredDocuments as any;
     const requiredDocumentsStatus: Record<string, any> = {};
+
+    // Resend documents requested by expert — normalize to canonical keys for comparison
+    const resendDocumentKeys = new Set(
+      normalizeResendDocumentKeys(
+        (claim as any).evaluation?.damageExpertResend?.resendDocuments,
+      ),
+    );
+    const resendFulfilled = !!(claim as any).evaluation?.damageExpertResend
+      ?.fulfilledAt;
+
     if (requiredDocs) {
       const keys =
         requiredDocs instanceof Map
@@ -3902,11 +4045,18 @@ export class ExpertClaimService {
       for (const k of keys as string[]) {
         const doc =
           requiredDocs instanceof Map ? requiredDocs.get(k) : requiredDocs[k];
+        const canonicalKey = canonicalizeResendDocumentKey(k) ?? k;
+        const wasResendRequested = resendDocumentKeys.has(canonicalKey);
+
         requiredDocumentsStatus[k] = {
           uploaded: !!doc?.uploaded,
           fileId: doc?.fileId?.toString(),
           fileName: doc?.fileName,
           filePath: doc?.filePath ? buildFileLink(doc.filePath) : undefined,
+          resend: {
+            wasRequested: wasResendRequested,
+            isFulfilled: wasResendRequested && resendFulfilled,
+          },
         };
       }
     }
@@ -3923,11 +4073,11 @@ export class ExpertClaimService {
       ) as { url?: string; path?: string } | undefined;
       carAngles[k] = {
         captured: !!cap,
-        url: cap?.url || (cap?.path ? buildFileLink(cap.path) : undefined),
+        url: resolveStoredFileUrl(cap),
       };
     }
 
-    // Build damaged parts list (aligned with normalized selected parts and enriched with evaluation context)
+    // Build enriched damaged parts
     const carTypeExpert = claim.vehicle?.carType as
       | ClaimVehicleTypeV2
       | undefined;
@@ -3938,26 +4088,19 @@ export class ExpertClaimService {
     );
     const damagedPartsDataExpert = claim.media?.damagedParts as any;
 
-    // Extract optimization lookups from the DB document safely
-    const evaluationBlock = (claim as any).evaluation;
-    const priceDropLines = evaluationBlock?.priceDrop?.partLines || [];
-    const objectionParts = evaluationBlock?.objection?.objectionParts || [];
-    const newObjectionParts = evaluationBlock?.objection?.newParts || [];
-
-    // Inside getClaimDetailV2, replace the damagedParts block:
-
     const damagedParts = buildEnrichedDamagedParts({
       selectedParts: selectedNormExpert,
       damagedPartsData: damagedPartsDataExpert,
-      evaluationBlock: (claim as any).evaluation, // damageExpertResend lives here already
+      evaluationBlock: (claim as any).evaluation,
       expertAddedParts: (claim.damage as any)?.expertAddedParts ?? [],
       getDamagedPartCaptureBlob,
       hasDamagedPartCapture,
       catalogLikeKeyFromPart,
       buildFileLink,
+      resolveStoredFileUrl,
     });
 
-    // 1. Vehicle payload logic from "upstream"
+    // Vehicle payload — fall back to blame inquiry if claim vehicle is sparse
     let vehiclePayload = claim.vehicle as any;
     const hasClaimVehicle =
       vehiclePayload &&
@@ -3968,7 +4111,6 @@ export class ExpertClaimService {
 
     let blameLean: any = null;
 
-    // 2. Video capture and blame case db queries from "stashed"
     const videoCaptureIdRaw = (claim.media as any)?.videoCaptureId;
     const blameRequestIdStr = claim.blameRequestId?.toString();
 
@@ -3991,18 +4133,15 @@ export class ExpertClaimService {
       blameLean = blameLeanRows[0] ?? null;
     }
 
-    // If claim vehicle not found and blameLean exists, replace vehiclePayload
     if (!hasClaimVehicle && blameLean) {
       const fromBlame = this.damagedPartyVehicleFromBlame(blameLean, claim);
       if (fromBlame) vehiclePayload = fromBlame;
     }
 
-    // 3. Blame file context logic from "upstream"
     const blameFileContext = blameLean
       ? this.blameFileContextForExpert(blameLean)
       : {};
 
-    // 4. videoCapture logic from "stashed"
     let videoCapture: ClaimDetailV2ResponseDto["videoCapture"] = undefined;
     if (videoCaptureRow) {
       const vc = videoCaptureRow as any;
@@ -4036,28 +4175,12 @@ export class ExpertClaimService {
         ? ClaimCaseStatus.WAITING_FOR_DAMAGE_EXPERT
         : claim.status;
 
-    const objection = (claim as any).evaluation?.objection
-      ? {
-          objectionParts:
-            (claim as any).evaluation.objection.objectionParts ?? [],
-          newParts: (claim as any).evaluation.objection.newParts ?? [],
-          submittedAt: (claim as any).evaluation.objection.submittedAt,
-        }
-      : undefined;
-
     const blameCaseForApi = blameCase
       ? this.sanitizeBlameCaseForClaimDetailApi(
           blameCase as Record<string, unknown>,
         )
       : undefined;
 
-    // Enrich the full evaluation block with `signLink`s for every place a user
-    // signature is referenced, then assemble the response slice.
-    //
-    // We always expose owner approval blocks (when present in the DB) because
-    // the signature URL is needed across all phases of the claim. The expert
-    // reply payloads are still gated on `isFactorValidationPending` to match
-    // the historical contract of this endpoint.
     const claimEvaluationRaw = (claim as any).evaluation as
       | Record<string, unknown>
       | undefined;
@@ -4122,7 +4245,6 @@ export class ExpertClaimService {
       blameRequestId: claim.blameRequestId?.toString(),
       blameRequestNo: claim.blameRequestNo,
       money: moneyPayload,
-      selectedParts: selectedNormExpert,
       otherParts: claim.damage?.otherParts,
       requiredDocuments:
         Object.keys(requiredDocumentsStatus).length > 0
@@ -4131,10 +4253,9 @@ export class ExpertClaimService {
       carAngles,
       damagedParts,
       awaitingFactorValidation: isFactorValidationPending,
-      evaluation: enrichedEvaluation as
+      evaluation: evaluationForApi as
         | ClaimDetailV2ResponseDto["evaluation"]
         | undefined,
-      objection,
       videoCapture,
       blameCase: blameCaseForApi,
       blameExpertDecision,
@@ -4145,8 +4266,8 @@ export class ExpertClaimService {
 
   /** V2 price-drop: claim locked by this expert during damage assessment. */
   private assertExpertCanEditClaimDuringReviewV2(claim: any, actor: any): void {
-    requireActorClientKey(actor);
+    if (actor.role !== RoleEnum.FIELD_EXPERT) requireActorClientKey(actor);
-    assertClaimCaseForTenant(claim, actor);
+    assertClaimCaseForExpertActor(claim, actor);
     if (claim.status !== ClaimCaseStatus.EXPERT_REVIEWING) {
       throw new BadRequestException(
         `Claim must be EXPERT_REVIEWING to edit price drop. Current status: ${claim.status}`,
@@ -4242,9 +4363,10 @@ export class ExpertClaimService {
         );
       }
 
+      // Manual path — change totalPriceDrop → total to match calculated path
       const manualPayload = {
         manualOverride: true,
-        totalPriceDrop: body.manualPriceDrop,
+        total: body.manualPriceDrop, // ← was totalPriceDrop
         partLines: [],
       };
 
@@ -4269,6 +4391,18 @@ export class ExpertClaimService {
     }
 
     // Calculated path — existing logic unchanged
+    // At the top of the calculated path, after the manualPriceDrop early return:
+    const existingPriceDrop = (claim as any).evaluation?.priceDrop;
+    if (
+      existingPriceDrop?.manualOverride === true &&
+      !body.partSeverities?.length
+    ) {
+      throw new BadRequestException(
+        "This claim has a manual price-drop correction. " +
+          "To recalculate, provide partSeverities explicitly — this will replace the manual correction.",
+      );
+    }
+
     const carType = claim.vehicle?.carType as ClaimVehicleTypeV2 | undefined;
     const selectedNorm = normalizeDamageSelectedParts(
       claim.damage?.selectedParts,
@@ -4362,12 +4496,12 @@ export class ExpertClaimService {
     body: UpdateClaimDamagedPartsV2Dto,
     actor: any,
   ) {
-    requireActorClientKey(actor);
+    if (actor.role !== RoleEnum.FIELD_EXPERT) requireActorClientKey(actor);
     const claim = await this.claimCaseDbService.findById(claimRequestId);
     if (!claim) {
       throw new NotFoundException("Claim request not found");
     }
-    assertClaimCaseForTenant(claim, actor);
+    assertClaimCaseForExpertActor(claim, actor);
     if (claim.status !== ClaimCaseStatus.EXPERT_REVIEWING) {
       throw new BadRequestException(
         `Claim is not in EXPERT_REVIEWING state. Current status: ${claim.status}`,

src/expert-claim/expert-claim.v2.controller.ts

@@ -58,7 +58,7 @@ class InPersonVisitV2Dto {
 @Controller("v2/expert-claim")
 @ApiBearerAuth()
 @UseGuards(LocalActorAuthGuard, RolesGuard)
-@Roles(RoleEnum.DAMAGE_EXPERT)
+@Roles(RoleEnum.DAMAGE_EXPERT, RoleEnum.FIELD_EXPERT)
 export class ExpertClaimV2Controller {
   constructor(
     private readonly expertClaimService: ExpertClaimService,

src/expert-initiated/dtos/login.dto.ts

@@ -0,0 +1,32 @@
+import { ApiProperty } from "@nestjs/swagger";
+import { IsEmail, IsNotEmpty, IsString } from "class-validator";
+
+export class FieldExpertLoginDto {
+  @ApiProperty()
+  @IsEmail({ allow_underscores: true })
+  @IsString({
+    message: "email is not string",
+    context: {
+      errorCode: 4000,
+      note: "The validated email type must be string",
+    },
+  })
+  readonly email: string;
+
+  @ApiProperty()
+  @IsNotEmpty({
+    message: "password is empty",
+    context: {
+      errorCode: 4001,
+      note: "The validated password must not be empty",
+    },
+  })
+  @IsString({
+    message: "password is not string",
+    context: {
+      errorCode: 4002,
+      note: "The validated password type must be string",
+    },
+  })
+  readonly password: string;
+}

src/expert-initiated/expert-initiated.controller.ts

@@ -0,0 +1,16 @@
+import { Body, Controller, Post } from "@nestjs/common";
+import { ApiBearerAuth, ApiTags } from "@nestjs/swagger";
+import { FieldExpertLoginDto } from "./dtos/login.dto";
+import { FieldExpertService } from "./expert-initiated.service";
+
+@Controller("expert-initiated")
+@ApiTags("Expert Initiated Flow (Field Expert)")
+@ApiBearerAuth()
+export class FieldExpertController {
+  constructor(private readonly fieldExpertService: FieldExpertService) {}
+
+  @Post("login")
+  async login(@Body() fieldExpertLoginDto: FieldExpertLoginDto) {
+    return await this.fieldExpertService.login(fieldExpertLoginDto);
+  }
+}

src/expert-initiated/expert-initiated.module.ts

@@ -0,0 +1,25 @@
+import { Module } from "@nestjs/common";
+import { MongooseModule } from "@nestjs/mongoose";
+import { FieldExpert, FieldExpertSchema } from "./schemas/field-expert.schema";
+import { FieldExpertController } from "./expert-initiated.controller";
+import { FieldExpertService } from "./expert-initiated.service";
+import { FieldExpertRepository } from "./repositories/field-expert.repository";
+import { AuthModule } from "src/auth/auth.module";
+import { JwtModule } from "@nestjs/jwt";
+
+@Module({
+  imports: [
+    MongooseModule.forFeature([
+      {
+        name: FieldExpert.name,
+        schema: FieldExpertSchema,
+      },
+    ]),
+    AuthModule,
+    JwtModule,
+  ],
+  controllers: [FieldExpertController],
+  providers: [FieldExpertRepository, FieldExpertService],
+  exports: [],
+})
+export class ExpertInitiatedModule {}

src/expert-initiated/expert-initiated.service.ts

@@ -0,0 +1,32 @@
+import {
+  BadRequestException,
+  Injectable,
+  NotFoundException,
+} from "@nestjs/common";
+import { FieldExpertRepository } from "./repositories/field-expert.repository";
+import { FieldExpertLoginDto } from "./dtos/login.dto";
+import { UserAuthService } from "src/auth/auth-services/user.auth.service";
+
+@Injectable()
+export class FieldExpertService {
+  constructor(
+    private readonly fieldExpertRepository: FieldExpertRepository,
+    private readonly authService: UserAuthService,
+  ) {}
+
+  async login(fieldExpertLoginDto: FieldExpertLoginDto) {
+    const user = await this.fieldExpertRepository.retrieveByEmail(
+      fieldExpertLoginDto.email,
+    );
+
+    if (!user) throw new NotFoundException("User not found");
+
+    const validate = await this.authService.validateUser(
+      user.email,
+      user.password,
+    );
+
+    if (!validate)
+      throw new BadRequestException("Username/Password does not match");
+  }
+}

src/expert-initiated/repositories/field-expert.repository.ts

@@ -0,0 +1,22 @@
+import { Injectable } from "@nestjs/common";
+import { InjectModel } from "@nestjs/mongoose";
+import { Model } from "mongoose";
+import { FieldExpert } from "../schemas/field-expert.schema";
+
+@Injectable()
+export class FieldExpertRepository {
+  constructor(
+    @InjectModel(FieldExpert.name)
+    private readonly fieldExpertModel: Model<FieldExpert>,
+  ) {}
+
+  async retrieveById(id: string): Promise<FieldExpert> {
+    return await this.fieldExpertModel.findById(id).exec();
+  }
+
+  async retrieveByEmail(email: string): Promise<FieldExpert> {
+    return await this.fieldExpertModel.findOne({
+      email,
+    });
+  }
+}

src/expert-initiated/schemas/field-expert.schema.ts

@@ -0,0 +1,27 @@
+import { Prop, Schema, SchemaFactory } from "@nestjs/mongoose";
+import { HydratedDocument, Types } from "mongoose";
+
+export type FieldExpertDocument = HydratedDocument<FieldExpert>;
+
+@Schema({
+  id: true,
+  timestamps: true,
+})
+export class FieldExpert {
+  @Prop({ unique: true })
+  email: string;
+
+  @Prop({ required: true })
+  password: string;
+
+  @Prop({ required: true })
+  firstName: string;
+
+  @Prop({ required: true })
+  lastName: string;
+
+  @Prop({ required: true })
+  cellphone: string;
+}
+
+export const FieldExpertSchema = SchemaFactory.createForClass(FieldExpert);

src/expert-insurer/expert-insurer.service.ts

@@ -33,7 +33,7 @@ import { BlameVideoDbService } from "src/request-management/entities/db-service/
 import { BlameVoiceDbService } from "src/request-management/entities/db-service/blame.voice.db.service";
 import { VideoCaptureDbService } from "src/claim-request-management/entites/db-service/video-capture.db.service";
 import { ClientDbService } from "src/client/entities/db-service/client.db.service";
-import { buildFileLink } from "src/helpers/urlCreator";
+import { buildFileLink, resolveStoredFileUrl } from "src/helpers/urlCreator";
 import { toJalaliDateAndTime } from "src/helpers/date-jalali";
 import { enrichBlamePartiesForAgreementView } from "src/helpers/blame-party-agreement-decision";
 import { BlameRequestType } from "src/Types&Enums/blame-request-management/blameRequestType.enum";
@@ -422,7 +422,7 @@ export class ExpertInsurerService {
       ck,
       selectedNormExpert,
     ) as { url?: string; path?: string; fileName?: string } | undefined;
-    const url = cap?.url || (cap?.path ? buildFileLink(cap.path) : undefined);
+    const url = resolveStoredFileUrl(cap);
     const link = url;
     return {
       index,
@@ -633,7 +633,7 @@ export class ExpertInsurerService {
       ) as { url?: string; path?: string } | undefined;
       carAngles[k] = {
         captured: !!cap,
-        url: cap?.url || (cap?.path ? buildFileLink(cap.path) : undefined),
+        url: resolveStoredFileUrl(cap),
       };
     }
 
@@ -1099,6 +1099,8 @@ export class ExpertInsurerService {
 
   async retrieveAllFilesOfClient(insurerId: string) {
     const id = this.getClientId(insurerId);
+    const idStr = String(id);
+
     const [blameFiles, claimFiles] = await Promise.all([
       this.getClientBlameFiles(id),
       this.getClientClaimFiles(id),
@@ -1112,11 +1114,7 @@ export class ExpertInsurerService {
         parties?: Array<{
           role?: string;
           fullName?: string;
-          vehicle?: {
+          vehicle?: { carName?: string; carModel?: string; plate?: string };
-            carName?: string;
-            carModel?: string;
-            plate?: string;
-          };
         }>;
         blame?: {
           requestId?: string;
@@ -1125,11 +1123,7 @@ export class ExpertInsurerService {
           parties?: Array<{
             role?: string;
             fullName?: string;
-            vehicle?: {
+            vehicle?: { carName?: string; carModel?: string; plate?: string };
-              carName?: string;
-              carModel?: string;
-              plate?: string;
-            };
           }>;
           expertNames?: string[];
           createdAt?: Date | string;
@@ -1150,6 +1144,7 @@ export class ExpertInsurerService {
       }
     >();
 
+    // Index blame files first
     for (const b of blameFiles) {
       const key = String((b as any).publicId || (b as any)._id || "");
       if (!key) continue;
@@ -1163,7 +1158,7 @@ export class ExpertInsurerService {
           (b as any).requestNo || String((b as any).requestNumber || ""),
         status: (b as any).status,
         parties: partiesPreview,
-        expertNames: extractExpertNamesFromBlame(b), // ← add
+        expertNames: extractExpertNamesFromBlame(b),
         createdAt: (b as any).createdAt,
         updatedAt: (b as any).updatedAt,
       };
@@ -1173,10 +1168,61 @@ export class ExpertInsurerService {
       byPublicId.set(key, prev);
     }
 
+    // For claim files whose blame wasn't in blameFiles (different insurer's blame),
+    // fetch the linked blame directly so we can get vehicle + parties data
+    const claimOnlyBlameIds = claimFiles
+      .filter((c) => {
+        const key = String((c as any).publicId || (c as any)._id || "");
+        return key && !byPublicId.has(key) && (c as any).blameRequestId;
+      })
+      .map((c) => String((c as any).blameRequestId));
+
+    const uniqueBlameIds = [...new Set(claimOnlyBlameIds)].filter(Boolean);
+
+    const linkedBlames =
+      uniqueBlameIds.length > 0
+        ? ((await this.blameRequestDbService.find(
+            {
+              _id: {
+                $in: uniqueBlameIds.map((id) => new Types.ObjectId(id)),
+              },
+            },
+            { lean: true },
+          )) as any[])
+        : [];
+
+    const linkedBlameByPublicId = new Map<string, any>(
+      linkedBlames.map((b) => [String(b.publicId), b]),
+    );
+
+    // Index claim files
     for (const c of claimFiles) {
       const key = String((c as any).publicId || (c as any)._id || "");
       if (!key) continue;
       const prev = byPublicId.get(key) ?? { publicId: key };
+
+      // If no blame entry yet, use the linked blame for parties/vehicle/fileType
+      if (!prev.blame) {
+        const linkedBlame = linkedBlameByPublicId.get(key);
+        if (linkedBlame) {
+          const partiesFromBlame = this.buildPartiesPreview(
+            linkedBlame.parties,
+          );
+          prev.fileType = prev.fileType ?? linkedBlame.type;
+          prev.blame = {
+            requestId: String(linkedBlame._id),
+            requestNo: linkedBlame.requestNo || "",
+            status: linkedBlame.status,
+            parties: partiesFromBlame,
+            expertNames: extractExpertNamesFromBlame(linkedBlame),
+            createdAt: linkedBlame.createdAt,
+            updatedAt: linkedBlame.updatedAt,
+          };
+          prev.parties = prev.parties ?? partiesFromBlame;
+          prev.createdAt = prev.createdAt ?? linkedBlame.createdAt;
+        }
+      }
+
       const claimPartiesPreview = this.buildPartiesPreview(
         (c as any)?.snapshot?.parties,
       );
@@ -1189,7 +1235,7 @@ export class ExpertInsurerService {
         status: (c as any).status,
         claimStatus: (c as any).claimStatus,
         currentStep: (c as any).currentStep,
-        expertNames: extractExpertNamesFromClaim(c), // ← add
+        expertNames: extractExpertNamesFromClaim(c),
         createdAt: (c as any).createdAt,
         updatedAt: (c as any).updatedAt,
       };

src/features/user/repositories/index.ts

@@ -0,0 +1 @@
+export { UserRepository } from "./user.repository";

src/features/user/repositories/user.repository.ts

@@ -0,0 +1,22 @@
+import { Injectable } from "@nestjs/common";
+import { InjectModel } from "@nestjs/mongoose";
+import { User } from "../schemas";
+import { Model } from "mongoose";
+
+@Injectable()
+export class UserRepository {
+  constructor(
+    @InjectModel(User.name)
+    private readonly model: Model<User>,
+  ) {}
+
+  async addUser() {}
+
+  async retrieveByCellPhoneNumber(
+    cellphoneNumber: string,
+  ): Promise<User | null> {
+    return await this.model.findOne({
+      cellphoneNumber,
+    });
+  }
+}

src/features/user/schemas/index.ts

@@ -0,0 +1,3 @@
+export { OtpSchema, Otp, OtpDocument } from "./otp.schema";
+export { ProfileSchema, Profile, ProfileDocument } from "./profile.schema";
+export { UserSchema, User, UserDocument } from "./user.schema";

src/features/user/schemas/otp.schema.ts

@@ -0,0 +1,24 @@
+import { Prop, Schema, SchemaFactory } from "@nestjs/mongoose";
+import { HydratedDocument } from "mongoose";
+
+export type OtpDocument = HydratedDocument<Otp>;
+
+@Schema({ _id: false })
+export class Otp {
+  @Prop()
+  hash: string;
+
+  @Prop()
+  salt: string;
+
+  @Prop()
+  expiresAt: Date;
+
+  @Prop({ default: 0 })
+  attempts: number;
+
+  @Prop({ default: Date.now })
+  generatedAt: Date;
+}
+
+export const OtpSchema = SchemaFactory.createForClass(Otp);

src/features/user/schemas/profile.schema.ts

@@ -0,0 +1,18 @@
+import { Prop, Schema, SchemaFactory } from "@nestjs/mongoose";
+import { HydratedDocument } from "mongoose";
+
+export type ProfileDocument = HydratedDocument<Profile>;
+
+@Schema({ _id: false })
+export class Profile {
+  @Prop()
+  firstName?: string;
+
+  @Prop()
+  lastName?: string;
+
+  @Prop()
+  birthDate?: Date;
+}
+
+export const ProfileSchema = SchemaFactory.createForClass(Profile);

src/features/user/schemas/user.schema.ts

@@ -0,0 +1,22 @@
+import { Prop, Schema, SchemaFactory } from "@nestjs/mongoose";
+import { HydratedDocument, Types } from "mongoose";
+import { Otp, OtpSchema, Profile, ProfileSchema } from "./index";
+
+export type UserDocument = HydratedDocument<User>;
+
+@Schema({
+  id: true,
+  timestamps: true,
+})
+export class User {
+  @Prop({ required: true, unique: true, index: true })
+  cellphoneNumber: string;
+
+  @Prop({ type: OtpSchema })
+  otp?: Otp;
+
+  @Prop({ type: ProfileSchema })
+  profile?: Profile;
+}
+
+export const UserSchema = SchemaFactory.createForClass(User);

src/features/user/user.module.ts

@@ -0,0 +1,10 @@
+import { Module } from "@nestjs/common";
+import { UserRepository } from "./repositories";
+
+@Module({
+  imports: [],
+  controllers: [],
+  providers: [UserRepository],
+  exports: [UserRepository],
+})
+export class UserModule {}

src/helpers/claim-expert-resend.ts

@@ -9,6 +9,7 @@ import {
 } from "./outer-damage-parts";
 import { ClaimVehicleTypeV2 } from "src/static/outer-car-parts-catalog";
 import { canonicalizeResendDocumentKey } from "./claim-resend-document-keys";
+import { resolveStoredFileUrl } from "./urlCreator";
 
 export type ExpertResendCarPartV2 = {
   id?: number | null;
@@ -161,8 +162,7 @@ export function mapExpertResendCarPartsForClient(
     const capturedFromStore =
       typeof stored.captured === "boolean" ? stored.captured : undefined;
     const url =
-      cap?.url ||
+      resolveStoredFileUrl(cap);
-      (cap?.path && options.buildUrl ? options.buildUrl(cap.path) : undefined);
 
     return {
       id: sp.id,
@@ -260,6 +260,19 @@ export function canFinalizeExpertResend(claim: any): boolean {
     claim?.damage?.selectedParts,
   );
 
+  console.log("[canFinalizeExpertResend]", {
+    docKeys,
+    partKeys,
+    docResults: docKeys.map((k) => ({
+      k,
+      uploaded: isRequiredDocumentUploaded(claim, k),
+    })),
+    partResults: partKeys.map((k) => ({
+      k,
+      captured: hasDamagedPartCapture(claim, k),
+    })),
+  });
+
   if (docKeys.length === 0 && partKeys.length === 0) {
     return String(r.resendDescription || "").trim() !== "";
   }

src/helpers/tenant-scope.ts

@@ -13,6 +13,23 @@ export function requireActorClientKey(actor: { clientKey?: string }): string {
 
 export function blameCaseTouchesClient(doc: any, clientKey: string): boolean {
   const id = String(clientKey);
+
+  // CAR_BODY: single party, always the first party's clientId
+  if (doc?.type === "CAR_BODY") {
+    const firstParty = (doc?.parties ?? []).find(
+      (p: any) => p?.role === "FIRST",
+    );
+    return String(firstParty?.person?.clientId ?? "") === id;
+  }
+
+  // THIRD_PARTY: only the guilty party's insurer sees this file
+  const guiltyClientId = resolveGuiltyPartyClientId(doc);
+  if (guiltyClientId) {
+    return guiltyClientId === id;
+  }
+
+  // Fallback when guilt cannot be resolved yet — show to any party's insurer
+  // This should be rare since guilt is always known upfront in your system
   return (doc?.parties ?? []).some(
     (p: any) => String(p?.person?.clientId ?? "") === id,
   );
@@ -27,14 +44,11 @@ export function claimCaseTouchesClient(doc: any, clientKey: string): boolean {
   return String(tenantId ?? "") === id;
 }
 
-/**
- * Field expert–initiated cases may not yet have party clientId filled; the
- * initiating expert is always scoped to their insurer via JWT.
- */
 export function blameCaseAccessibleToExpert(
   doc: any,
   actor: { sub: string; clientKey?: string },
 ): boolean {
+  // Expert-initiated cases: only the initiating expert sees them
   if (
     doc.expertInitiated &&
     doc.initiatedByFieldExpertId &&
@@ -42,8 +56,11 @@ export function blameCaseAccessibleToExpert(
   ) {
     return true;
   }
+
   const ck = actor?.clientKey;
   if (!ck) return false;
+
+  // Uses the updated blameCaseTouchesClient — guilty party's clientId only
   return blameCaseTouchesClient(doc, ck);
 }
 
@@ -69,3 +86,63 @@ export function assertClaimCaseForTenant(
     );
   }
 }
+
+/**
+ * Returns true when a field expert (no clientKey) initiated this claim via an
+ * expert-initiated IN_PERSON blame file.
+ */
+export function claimCaseInitiatedByFieldExpert(
+  doc: any,
+  actor: { sub: string },
+): boolean {
+  return (
+    !!doc.initiatedByFieldExpertId &&
+    String(doc.initiatedByFieldExpertId) === String(actor.sub)
+  );
+}
+
+/**
+ * Authorization check that works for both damage experts (clientKey tenant
+ * scope) and field experts (initiatedByFieldExpertId ownership).
+ */
+export function assertClaimCaseForExpertActor(
+  doc: any,
+  actor: { sub: string; clientKey?: string },
+): void {
+  if (claimCaseInitiatedByFieldExpert(doc, actor)) return;
+  assertClaimCaseForTenant(doc, actor);
+}
+
+export function resolveGuiltyPartyClientId(doc: any): string | null {
+  const parties: any[] = doc?.parties ?? [];
+
+  // Phase 1: expert decision exists — use it
+  const guiltyUserId = doc?.expert?.decision?.guiltyPartyId
+    ? String(doc.expert.decision.guiltyPartyId)
+    : null;
+
+  if (guiltyUserId) {
+    const guiltyParty = parties.find(
+      (p) => String(p?.person?.userId ?? "") === guiltyUserId,
+    );
+    return String(guiltyParty?.person?.clientId ?? "") || null;
+  }
+
+  // Phase 2: no expert decision yet — use party self-statements
+  // The party who admitsGuilt=true is the guilty one
+  const guiltyByStatement = parties.find(
+    (p) => p?.statement?.admitsGuilt === true,
+  );
+  if (guiltyByStatement) {
+    return String(guiltyByStatement?.person?.clientId ?? "") || null;
+  }
+
+  // Phase 3: fallback — use blameStatus field if set
+  // AGREED means first party admitted guilt (convention in your system)
+  if (doc?.blameStatus === "AGREED") {
+    const firstParty = parties.find((p) => p?.role === "FIRST");
+    return String(firstParty?.person?.clientId ?? "") || null;
+  }
+
+  return null;
+}

src/helpers/urlCreator.ts

@@ -1,9 +1,62 @@
-export function buildFileLink(path: string): string {
+type StoredFileCapture = {
-  const baseUrl = process.env.URL;
+  url?: string;
-  if(process.env.NODE_ENV === 'local'){
+  path?: string;
-    return baseUrl + "/" + path;
+};
-  }else{
-    return baseUrl + "/api/" + path;
-  }
 
+/**
+ * Reduce any stored file reference to the canonical relative storage path
+ * (e.g. `files/claim-captures/x.jpg`).
+ *
+ * Handles values that were persisted as absolute URLs on a different portal
+ * (e.g. `https://host/car-damage/user/api/files/...`) so we never leak a
+ * baked-in host/prefix into responses served from another origin.
+ */
+function toRelativeFilePath(value: string | null | undefined): string {
+  const s = String(value ?? "").trim();
+  if (!s) return "";
+
+  // Prefer the `files/...` segment wherever it appears in the string.
+  const match = s.match(/(?:^|\/)(files\/.+)$/i);
+  if (match) return match[1];
+
+  // No recognizable file root: keep external URLs intact, otherwise strip
+  // any leading slashes so we can safely prefix the base URL.
+  if (/^https?:\/\//i.test(s)) return s;
+  return s.replace(/^\/+/, "");
+}
+
+/**
+ * Build a public file URL from a stored path (relative or absolute).
+ *
+ * The link is always rebuilt from the current `URL` env, so deployments with
+ * custom routing (different sub-paths per portal) stay correct even when the
+ * persisted value was created elsewhere.
+ */
+export function buildFileLink(path: string): string {
+  const relative = toRelativeFilePath(path);
+  if (!relative) return "";
+
+  // Already an absolute external URL with no recognizable file root.
+  if (/^https?:\/\//i.test(relative)) return relative;
+
+  const baseUrl = (process.env.URL ?? "").replace(/\/+$/, "");
+  if (process.env.NODE_ENV === "local") {
+    return `${baseUrl}/${relative}`;
+  }
+  return `${baseUrl}/api/${relative}`;
+}
+
+/**
+ * Resolve a file URL from persisted capture metadata.
+ *
+ * Prefer `path`, fall back to `url`, and always rebuild through
+ * {@link buildFileLink} so stale portal-prefixed values (e.g. `.../user/api/...`)
+ * are normalized to the current server origin.
+ */
+export function resolveStoredFileUrl(
+  stored?: StoredFileCapture | null,
+): string | undefined {
+  const source = stored?.path?.trim() || stored?.url?.trim();
+  if (!source) return undefined;
+  return buildFileLink(source);
 }

src/request-management/dto/expert-initiated.dto.ts

@@ -18,22 +18,4 @@ export class CreateExpertInitiatedFileDto {
   })
   @IsEnum(CreationMethod)
   creationMethod: CreationMethod;
-
-  // Phone numbers for LINK method - users will access files via normal login
-  @ApiPropertyOptional({
-    description: "First party phone number. Required for LINK method.",
-    example: "09123456789",
-  })
-  @IsOptional()
-  @IsString()
-  firstPartyPhoneNumber?: string;
-
-  @ApiPropertyOptional({
-    description: "Second party phone number. Required for LINK method when type is THIRD_PARTY.",
-    example: "09187654321",
-  })
-  @IsOptional()
-  @IsString()
-  secondPartyPhoneNumber?: string;
 }
-

src/request-management/dto/party-otp.dto.ts

@@ -0,0 +1,45 @@
+import { ApiProperty, ApiPropertyOptional } from "@nestjs/swagger";
+import { IsIn, IsNotEmpty, IsOptional, IsString } from "class-validator";
+
+/**
+ * One-at-a-time OTP send for the expert-initiated IN_PERSON flow.
+ * The expert sends an OTP to a single party's phone, collects the code, then
+ * verifies. Repeat for the second party (no invite link is used).
+ */
+export class SendPartyOtpDto {
+  @ApiProperty({
+    description: "Phone number of the party to send the OTP to.",
+    example: "09123456789",
+  })
+  @IsString()
+  @IsNotEmpty()
+  phoneNumber: string;
+}
+
+export class VerifyPartyOtpDto {
+  @ApiProperty({
+    description: "Phone number the OTP was sent to.",
+    example: "09123456789",
+  })
+  @IsString()
+  @IsNotEmpty()
+  phoneNumber: string;
+
+  @ApiProperty({
+    description: "OTP code collected from the party.",
+    example: "123456",
+  })
+  @IsString()
+  @IsNotEmpty()
+  otp: string;
+
+  @ApiPropertyOptional({
+    description:
+      "Which party this phone belongs to. Optional: when omitted, FIRST is bound if it has no user yet, otherwise SECOND (created if missing).",
+    enum: ["FIRST", "SECOND"],
+    example: "FIRST",
+  })
+  @IsOptional()
+  @IsIn(["FIRST", "SECOND"])
+  partyRole?: "FIRST" | "SECOND";
+}

src/request-management/dto/send-expert-initiated-link.v2.dto.ts

@@ -3,11 +3,10 @@ import { IsNotEmpty, IsString } from "class-validator";
 
 export class SendExpertInitiatedLinkV2Dto {
   @ApiProperty({
-    description:
+    description: "First party phone number. The link SMS will be sent to this number.",
-      "Frontend route path (same as add-second-party flow), e.g. requestManagement/firstParty",
+    example: "09123456789",
-    example: "requestManagement/firstParty",
   })
   @IsString()
   @IsNotEmpty()
-  frontendRoute: string;
+  phoneNumber: string;
 }

src/request-management/expert-initiated-blame.mirror.controller.ts

@@ -0,0 +1,433 @@
+import { extname } from "node:path";
+import {
+  BadRequestException,
+  Body,
+  Controller,
+  Get,
+  Param,
+  Post,
+  Put,
+  UploadedFile,
+  UseGuards,
+  UseInterceptors,
+} from "@nestjs/common";
+import {
+  ApiBearerAuth,
+  ApiBody,
+  ApiConsumes,
+  ApiOperation,
+  ApiParam,
+  ApiTags,
+} from "@nestjs/swagger";
+import { FileInterceptor } from "@nestjs/platform-express";
+import { diskStorage } from "multer";
+import { LocalActorAuthGuard } from "src/auth/guards/actor-local.guard";
+import { RolesGuard } from "src/auth/guards/role.guard";
+import { Roles } from "src/decorators/roles.decorator";
+import { CurrentUser } from "src/decorators/user.decorator";
+import { MediaPolicyService } from "src/media-policy/media-policy.service";
+import { DEFAULT_MEDIA_MAX_BYTES } from "src/client/client.service";
+import { RoleEnum } from "src/Types&Enums/role.enum";
+import { AddPlateDto } from "src/profile/dto/user/AddPlateDto";
+import {
+  BlameConfessionDtoV2,
+  CarBodyFormDto,
+  DescriptionDto,
+  LocationDto,
+} from "./dto/create-request-management.dto";
+import { CreateExpertInitiatedFileDto } from "./dto/expert-initiated.dto";
+import { SendPartyOtpsDto } from "./dto/send-party-otps.dto";
+import { VerifyPartyOtpsDto } from "./dto/verify-party-otps.dto";
+import { SendPartyOtpDto, VerifyPartyOtpDto } from "./dto/party-otp.dto";
+import { ExpertAccidentFieldsDto } from "./dto/expert-accident-fields.dto";
+import { SendExpertInitiatedLinkV2Dto } from "./dto/send-expert-initiated-link.v2.dto";
+import { RequestManagementService } from "./request-management.service";
+import { PartyRole } from "./entities/schema/partyRole.enum";
+
+/**
+ * Expert-initiated IN_PERSON blame flow that mirrors the normal user blame API
+ * (`v2/blame-request-management`) one-to-one, so the frontend can reuse the same
+ * pages by only swapping the route prefix:
+ *
+ *   `v2/blame-request-management/*`  ->  `v2/expert-initiated/blame-request-management/*`
+ *
+ * The field expert is on the accident scene and fills every step on behalf of
+ * both parties using the exact same endpoints/bodies as a normal user. By
+ * contract the FIRST party the expert registers is always the guilty party, and
+ * the blame is finalized (guilt decided + ready for signatures) without any
+ * waiting-for-expert phase or invite links.
+ *
+ * Sequence: create -> send/verify party OTPs -> first party steps
+ * (blame-confession, initial-form, upload-video, add-detail-location,
+ * upload-voice, add-detail-description) -> add-second-party (no link) ->
+ * second party steps -> sign FIRST + sign SECOND -> COMPLETED.
+ */
+@ApiTags("expert-initiated blame (mirror v2)")
+@Controller("v2/expert-initiated/blame-request-management")
+@ApiBearerAuth()
+@UseGuards(LocalActorAuthGuard, RolesGuard)
+@Roles(RoleEnum.FIELD_EXPERT)
+export class ExpertInitiatedBlameMirrorController {
+  constructor(
+    private readonly requestManagementService: RequestManagementService,
+    private readonly mediaPolicyService: MediaPolicyService,
+  ) {}
+
+  @Post()
+  @ApiOperation({
+    summary: "[Expert mirror] Create expert-initiated blame file",
+    description:
+      "Use creationMethod=IN_PERSON for the on-site flow. Creates a BlameRequest owned by the parties but filled by the expert.",
+  })
+  @ApiBody({ type: CreateExpertInitiatedFileDto })
+  async create(
+    @CurrentUser() expert: any,
+    @Body() dto: CreateExpertInitiatedFileDto,
+  ) {
+    return this.requestManagementService.createExpertInitiatedBlameV2(
+      expert,
+      dto,
+    );
+  }
+
+  @Get()
+  @ApiOperation({
+    summary: "[Expert mirror] List my expert-initiated blame files",
+  })
+  async list(@CurrentUser() expert: any) {
+    return this.requestManagementService.getMyExpertInitiatedFilesV2(expert);
+  }
+
+  @Post("send-link/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: SendExpertInitiatedLinkV2Dto })
+  @ApiOperation({
+    summary: "[Expert mirror] Send blame link to first party (LINK method)",
+    description:
+      "For files created with creationMethod=LINK. Provide the first party phone number; the service stores it, registers the user if needed, and sends the invite link via SMS.",
+  })
+  async sendLink(
+    @CurrentUser() expert: any,
+    @Param("requestId") requestId: string,
+    @Body() dto: SendExpertInitiatedLinkV2Dto,
+  ) {
+    return this.requestManagementService.sendLinkV2(expert, requestId, dto);
+  }
+
+  @Post("send-party-otp/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: SendPartyOtpDto })
+  @ApiOperation({
+    summary: "[Expert mirror] Send OTP to one party (one-at-a-time IN_PERSON)",
+    description:
+      "Sends an OTP to a single phone number. Use this for the sequential flow: send to first party -> verify -> fill data -> send to second party -> verify -> continue. No invite link is sent.",
+  })
+  async sendPartyOtp(
+    @CurrentUser() expert: any,
+    @Param("requestId") requestId: string,
+    @Body() dto: SendPartyOtpDto,
+  ) {
+    return this.requestManagementService.sendPartyOtpV2(expert, requestId, dto);
+  }
+
+  @Post("verify-party-otp/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: VerifyPartyOtpDto })
+  @ApiOperation({
+    summary: "[Expert mirror] Verify one party's OTP (one-at-a-time IN_PERSON)",
+    description:
+      "Verifies a single party's OTP and binds their account. `partyRole` is optional (inferred as FIRST until the first party is bound, then SECOND).",
+  })
+  async verifyPartyOtp(
+    @CurrentUser() expert: any,
+    @Param("requestId") requestId: string,
+    @Body() dto: VerifyPartyOtpDto,
+  ) {
+    return this.requestManagementService.verifyPartyOtpV2(
+      expert,
+      requestId,
+      dto,
+    );
+  }
+
+  @Post("/car-body-form/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: CarBodyFormDto })
+  @ApiOperation({ summary: "[Expert mirror] CAR_BODY accident type" })
+  async carBodyForm(
+    @Param("requestId") requestId: string,
+    @Body() body: CarBodyFormDto,
+    @CurrentUser() expert: any,
+    @Body("partyRole") partyRole?: string,
+  ) {
+    return this.requestManagementService.carBodyAccidentTypeFormV2(
+      requestId,
+      body,
+      expert,
+      partyRole,
+    );
+  }
+
+  @Post("/initial-form/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: AddPlateDto })
+  @ApiOperation({
+    summary: "[Expert mirror] Initial form (plate/insurance) for current party",
+    description:
+      "Fills the FIRST or SECOND party plate/insurance/vehicle data depending on the current workflow step.",
+  })
+  async initialForm(
+    @Param("requestId") requestId: string,
+    @Body() body: AddPlateDto,
+    @CurrentUser() expert: any,
+    @Body("partyRole") partyRole?: string,
+  ) {
+    return this.requestManagementService.initialFormV2(
+      requestId,
+      body,
+      expert,
+      partyRole,
+    );
+  }
+
+  @ApiBody({
+    schema: {
+      type: "object",
+      properties: { file: { type: "string", format: "binary" } },
+    },
+  })
+  @ApiConsumes("multipart/form-data")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/video",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          callback(null, `expert-${file.originalname}-${unique}${ex}`);
+        },
+      }),
+    }),
+  )
+  @ApiParam({ name: "requestId" })
+  @Post("upload-video/:requestId")
+  @ApiOperation({ summary: "[Expert mirror] Upload first-party video" })
+  async uploadVideo(
+    @Param("requestId") requestId: string,
+    @CurrentUser() expert: any,
+    @UploadedFile() file?: Express.Multer.File,
+  ) {
+    await this.mediaPolicyService.assertForBlame(file, requestId, "video");
+    return this.requestManagementService.uploadFirstPartyVideoV2(
+      requestId,
+      file,
+      expert,
+    );
+  }
+
+  @Post("/add-detail-location/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: LocationDto })
+  @ApiOperation({ summary: "[Expert mirror] Add location for current party" })
+  async addLocation(
+    @Param("requestId") requestId: string,
+    @Body() body: LocationDto,
+    @CurrentUser() expert: any,
+    @Body("partyRole") partyRole?: string,
+  ) {
+    return this.requestManagementService.addDetailLocationV2(
+      requestId,
+      body,
+      expert,
+      partyRole,
+    );
+  }
+
+  @ApiBody({
+    schema: {
+      type: "object",
+      properties: {
+        file: { type: "string", format: "binary" },
+        partyRole: {
+          type: "string",
+          enum: ["FIRST", "SECOND"],
+          description:
+            "Optional explicit party selector; must match the party the file is currently collecting (FIRST for these steps).",
+        },
+      },
+    },
+  })
+  @ApiConsumes("multipart/form-data")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/voice",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          const flname = file.originalname.split(".")[0];
+          callback(null, `expert-${flname}-${unique}${ex}`);
+        },
+      }),
+    }),
+  )
+  @ApiParam({ name: "requestId" })
+  @Post("upload-voice/:requestId")
+  @ApiOperation({ summary: "[Expert mirror] Upload voice for current party" })
+  async uploadVoice(
+    @Param("requestId") requestId: string,
+    @CurrentUser() expert: any,
+    @UploadedFile() voice?: Express.Multer.File,
+    @Body("partyRole") partyRole?: string,
+  ) {
+    await this.mediaPolicyService.assertForBlame(voice, requestId, "voice");
+    return this.requestManagementService.uploadVoiceV2(
+      requestId,
+      voice,
+      expert,
+      partyRole,
+    );
+  }
+
+  @Post("/add-detail-description/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: DescriptionDto })
+  @ApiOperation({
+    summary: "[Expert mirror] Add description for current party",
+    description:
+      "For THIRD_PARTY, submitting the SECOND party description finalizes guilt (FIRST party = guilty) and moves the file straight to WAITING_FOR_SIGNATURES.",
+  })
+  async addDescription(
+    @Param("requestId") requestId: string,
+    @Body() body: DescriptionDto,
+    @CurrentUser() expert: any,
+    @Body("partyRole") partyRole?: string,
+  ) {
+    return this.requestManagementService.addDescriptionV2(
+      requestId,
+      body,
+      expert,
+      partyRole,
+    );
+  }
+
+  @Post("add-second-party/:phoneNumber/:requestId/")
+  @ApiParam({ name: "phoneNumber" })
+  @ApiParam({ name: "requestId" })
+  @ApiOperation({
+    summary: "[Expert mirror] Advance to second party (no SMS link)",
+    description:
+      "IN_PERSON variant of add-second-party: there is no invite link. Advances the workflow so the expert can fill the second party's steps. `frontendRoute` is accepted for route compatibility but ignored.",
+  })
+  async addSecondParty(
+    @Param("phoneNumber") phoneNumber: string,
+    @Param("requestId") requestId: string,
+    @CurrentUser() expert: any,
+  ) {
+    return this.requestManagementService.expertAdvanceToSecondPartyV2(
+      requestId,
+      expert,
+      phoneNumber,
+    );
+  }
+
+  @Put("sign/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiConsumes("multipart/form-data")
+  @ApiOperation({
+    summary: "[Expert mirror] Upload a party's on-site signature",
+    description:
+      "Collect each party's signature on site. CAR_BODY: partyRole=FIRST once. THIRD_PARTY: upload FIRST then SECOND. When all required parties have signed (accepted), the blame case completes.",
+  })
+  @ApiBody({
+    schema: {
+      type: "object",
+      required: ["partyRole", "sign"],
+      properties: {
+        partyRole: { type: "string", enum: ["FIRST", "SECOND"] },
+        isAccept: { type: "boolean", default: true },
+        sign: { type: "string", format: "binary" },
+      },
+    },
+  })
+  @UseInterceptors(
+    FileInterceptor("sign", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/signs",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ext = extname(file.originalname);
+          callback(null, `expert-party-${unique}${ext}`);
+        },
+      }),
+    }),
+  )
+  async sign(
+    @Param("requestId") requestId: string,
+    @Body() body: { partyRole?: string; isAccept?: string | boolean },
+    @CurrentUser() expert: any,
+    @UploadedFile() sign: Express.Multer.File,
+  ) {
+    // Guard: accident fields (accidentWay, etc.) must be filled before signing.
+    // This prevents the expert from bypassing add-accident-fields and avoids the
+    // double-sign bug where add-accident-fields re-enters WAITING_FOR_SIGNATURES
+    // after a signature was already recorded.
+    const requestData = await this.requestManagementService.getBlameRequestV2(
+      requestId,
+      expert,
+    );
+    if (!(requestData?.expert?.decision as any)?.fields?.accidentWay) {
+      throw new BadRequestException(
+        "Accident fields (accidentWay, accidentReason, accidentType) must be submitted via add-accident-fields before signing.",
+      );
+    }
+
+    await this.mediaPolicyService.assertForBlame(sign, requestId, "image");
+    const partyRole =
+      body?.partyRole === "SECOND" ? PartyRole.SECOND : PartyRole.FIRST;
+    const isAccept = !(body?.isAccept === false || body?.isAccept === "false");
+    return this.requestManagementService.expertUploadPartySignatureV2(
+      expert,
+      requestId,
+      partyRole,
+      isAccept,
+      sign,
+    );
+  }
+
+  @Post("add-accident-fields/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: ExpertAccidentFieldsDto })
+  @ApiOperation({
+    summary: "[Expert mirror] Add accident fields and advance to signatures",
+    description:
+      "Saves accidentWay, accidentReason, and accidentType for the blame file. " +
+      "In an IN_PERSON expert-initiated flow the first party is always guilty, so " +
+      "calling this endpoint both records the accident details and advances the workflow " +
+      "from WAITING_FOR_GUILT_DECISION straight to WAITING_FOR_SIGNATURES.",
+  })
+  async addAccidentFields(
+    @Param("requestId") requestId: string,
+    @Body() fields: ExpertAccidentFieldsDto,
+    @CurrentUser() expert: any,
+  ) {
+    return this.requestManagementService.expertAddAccidentFieldsForBlameV2(
+      expert,
+      requestId,
+      fields,
+    );
+  }
+
+  @Get(":requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiOperation({ summary: "[Expert mirror] Get one blame request" })
+  async getOne(
+    @Param("requestId") requestId: string,
+    @CurrentUser() expert: any,
+  ) {
+    return this.requestManagementService.getBlameRequestV2(requestId, expert);
+  }
+}

src/request-management/expert-initiated.v2.controller.ts

@@ -36,8 +36,8 @@ import { ExpertCompleteClaimDataDto } from "./dto/expert-complete-claim-data.dto
 import { ExpertUploadPartySignatureDto } from "./dto/expert-upload-party-signature.dto";
 import { VerifyPartyOtpsDto } from "./dto/verify-party-otps.dto";
 import { SendPartyOtpsDto } from "./dto/send-party-otps.dto";
-import { ExpertCompleteLocationV2Dto } from "./dto/expert-complete-location.v2.dto";
 import { SendExpertInitiatedLinkV2Dto } from "./dto/send-expert-initiated-link.v2.dto";
+import { ExpertCompleteLocationV2Dto } from "./dto/expert-complete-location.v2.dto";
 import { ClaimRequestManagementService } from "src/claim-request-management/claim-request-management.service";
 import { PartyRole } from "./entities/schema/partyRole.enum";
 
@@ -158,34 +158,12 @@ export class ExpertInitiatedV2Controller {
 
   @Post("send-link/:requestId")
   @ApiOperation({
-    summary: "[V2] Send blame link to party/parties (LINK)",
+    summary: "[V2] Send blame link to first party (LINK)",
     description:
-      "For expert-initiated LINK files only. Sends SMS with template `yara-field-expert-link` to first party (and second party for THIRD_PARTY). Tokens: token=#1(بدنه/ثالث), token2=#2(expert name), token3=#3(invite link built exactly like add-second-party flow: `${URL}/{frontendRoute}?token={requestId}`).",
+      "For expert-initiated LINK files only. Provide the first party phone number; the service stores it, registers the user if needed, and sends the invite link via SMS.",
   })
   @ApiParam({ name: "requestId", description: "Blame request ID" })
   @ApiBody({ type: SendExpertInitiatedLinkV2Dto })
-  @ApiResponse({
-    status: 200,
-    description: "Link sent; recipients can open and fill via normal user flow",
-    schema: {
-      type: "object",
-      properties: {
-        sent: { type: "boolean" },
-        linkUrl: { type: "string" },
-        sentTo: {
-          type: "array",
-          items: {
-            type: "object",
-            properties: {
-              role: { type: "string", enum: ["FIRST", "SECOND"] },
-              phoneNumber: { type: "string" },
-              smsSent: { type: "boolean" },
-            },
-          },
-        },
-      },
-    },
-  })
   async sendLinkV2(
     @CurrentUser() expert: any,
     @Param("requestId") requestId: string,

src/request-management/registrar-blame.mirror.controller.ts

@@ -0,0 +1,418 @@
+import { extname } from "node:path";
+import {
+  BadRequestException,
+  Body,
+  Controller,
+  Get,
+  Param,
+  Post,
+  Put,
+  UploadedFile,
+  UseGuards,
+  UseInterceptors,
+} from "@nestjs/common";
+import {
+  ApiBearerAuth,
+  ApiBody,
+  ApiConsumes,
+  ApiOperation,
+  ApiParam,
+  ApiTags,
+} from "@nestjs/swagger";
+import { FileInterceptor } from "@nestjs/platform-express";
+import { diskStorage } from "multer";
+import { LocalActorAuthGuard } from "src/auth/guards/actor-local.guard";
+import { RolesGuard } from "src/auth/guards/role.guard";
+import { Roles } from "src/decorators/roles.decorator";
+import { CurrentUser } from "src/decorators/user.decorator";
+import { MediaPolicyService } from "src/media-policy/media-policy.service";
+import { DEFAULT_MEDIA_MAX_BYTES } from "src/client/client.service";
+import { RoleEnum } from "src/Types&Enums/role.enum";
+import { AddPlateDto } from "src/profile/dto/user/AddPlateDto";
+import {
+  CarBodyFormDto,
+  DescriptionDto,
+  LocationDto,
+} from "./dto/create-request-management.dto";
+import { CreateRegistrarInitiatedFileDto } from "./dto/registrar-initiated.dto";
+import { SendPartyOtpDto, VerifyPartyOtpDto } from "./dto/party-otp.dto";
+import { ExpertAccidentFieldsDto } from "./dto/expert-accident-fields.dto";
+import { RequestManagementService } from "./request-management.service";
+import { PartyRole } from "./entities/schema/partyRole.enum";
+
+/**
+ * Registrar blame flow that mirrors the normal user blame API
+ * (`v2/blame-request-management`) one-to-one, using only the IN_PERSON method.
+ * The frontend can reuse the same pages by only swapping the route prefix:
+ *
+ *   `v2/blame-request-management/*`  ->  `v2/registrar/blame-request-management/*`
+ *
+ * The registrar fills every step on behalf of both parties using the exact same
+ * endpoints/bodies as a normal user. By contract the FIRST party registered is
+ * always the guilty party. There is no LINK flow and no reviewing phase for the
+ * registrar — the job is finished once the file is signed.
+ *
+ * Sequence: create -> send/verify OTP (first party) -> first party steps
+ * (car-body-form or initial-form, upload-video, add-detail-location,
+ * upload-voice, add-detail-description) -> add-second-party ->
+ * send/verify OTP (second party) -> second party steps ->
+ * add-accident-fields -> sign FIRST + sign SECOND -> COMPLETED.
+ */
+@ApiTags("registrar blame (mirror v2)")
+@Controller("v2/registrar/blame-request-management")
+@ApiBearerAuth()
+@UseGuards(LocalActorAuthGuard, RolesGuard)
+@Roles(RoleEnum.REGISTRAR)
+export class RegistrarBlameMirrorController {
+  constructor(
+    private readonly requestManagementService: RequestManagementService,
+    private readonly mediaPolicyService: MediaPolicyService,
+  ) {}
+
+  @Post()
+  @ApiOperation({
+    summary: "[Registrar mirror] Create registrar-initiated blame file",
+    description:
+      "Always IN_PERSON. Creates a BlameRequest owned by the parties but filled by the registrar. FIRST party registered is always the guilty party.",
+  })
+  @ApiBody({ type: CreateRegistrarInitiatedFileDto })
+  async create(
+    @CurrentUser() registrar: any,
+    @Body() dto: CreateRegistrarInitiatedFileDto,
+  ) {
+    return this.requestManagementService.createRegistrarInitiatedBlame(
+      registrar,
+      dto,
+    );
+  }
+
+  @Get()
+  @ApiOperation({
+    summary: "[Registrar mirror] List my registrar-initiated blame files",
+  })
+  async list(@CurrentUser() registrar: any) {
+    return this.requestManagementService.getMyExpertInitiatedFilesV2(registrar);
+  }
+
+  @Post("send-party-otp/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: SendPartyOtpDto })
+  @ApiOperation({
+    summary: "[Registrar mirror] Send OTP to one party (sequential IN_PERSON)",
+    description:
+      "Sends an OTP SMS to a single party's phone number. Flow: send to first party → verify → fill data → send to second party → verify → continue. No invite link is sent.",
+  })
+  async sendPartyOtp(
+    @CurrentUser() registrar: any,
+    @Param("requestId") requestId: string,
+    @Body() dto: SendPartyOtpDto,
+  ) {
+    return this.requestManagementService.sendPartyOtpV2(
+      registrar,
+      requestId,
+      dto,
+    );
+  }
+
+  @Post("verify-party-otp/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: VerifyPartyOtpDto })
+  @ApiOperation({
+    summary: "[Registrar mirror] Verify one party's OTP (sequential IN_PERSON)",
+    description:
+      "Verifies a single party's OTP and binds their account. `partyRole` is optional (inferred as FIRST until the first party is bound, then SECOND).",
+  })
+  async verifyPartyOtp(
+    @CurrentUser() registrar: any,
+    @Param("requestId") requestId: string,
+    @Body() dto: VerifyPartyOtpDto,
+  ) {
+    return this.requestManagementService.verifyPartyOtpV2(
+      registrar,
+      requestId,
+      dto,
+    );
+  }
+
+  @Post("/car-body-form/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: CarBodyFormDto })
+  @ApiOperation({ summary: "[Registrar mirror] CAR_BODY accident type form" })
+  async carBodyForm(
+    @Param("requestId") requestId: string,
+    @Body() body: CarBodyFormDto,
+    @CurrentUser() registrar: any,
+    @Body("partyRole") partyRole?: string,
+  ) {
+    return this.requestManagementService.carBodyAccidentTypeFormV2(
+      requestId,
+      body,
+      registrar,
+      partyRole,
+    );
+  }
+
+  @Post("/initial-form/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: AddPlateDto })
+  @ApiOperation({
+    summary: "[Registrar mirror] Initial form (plate/insurance) for current party",
+    description:
+      "Fills the FIRST or SECOND party plate/insurance/vehicle data depending on the current workflow step.",
+  })
+  async initialForm(
+    @Param("requestId") requestId: string,
+    @Body() body: AddPlateDto,
+    @CurrentUser() registrar: any,
+    @Body("partyRole") partyRole?: string,
+  ) {
+    return this.requestManagementService.initialFormV2(
+      requestId,
+      body,
+      registrar,
+      partyRole,
+    );
+  }
+
+  @ApiBody({
+    schema: {
+      type: "object",
+      properties: { file: { type: "string", format: "binary" } },
+    },
+  })
+  @ApiConsumes("multipart/form-data")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/video",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          callback(null, `registrar-${file.originalname}-${unique}${ex}`);
+        },
+      }),
+    }),
+  )
+  @ApiParam({ name: "requestId" })
+  @Post("upload-video/:requestId")
+  @ApiOperation({ summary: "[Registrar mirror] Upload first-party video" })
+  async uploadVideo(
+    @Param("requestId") requestId: string,
+    @CurrentUser() registrar: any,
+    @UploadedFile() file?: Express.Multer.File,
+  ) {
+    await this.mediaPolicyService.assertForBlame(file, requestId, "video");
+    return this.requestManagementService.uploadFirstPartyVideoV2(
+      requestId,
+      file,
+      registrar,
+    );
+  }
+
+  @Post("/add-detail-location/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: LocationDto })
+  @ApiOperation({ summary: "[Registrar mirror] Add location for current party" })
+  async addLocation(
+    @Param("requestId") requestId: string,
+    @Body() body: LocationDto,
+    @CurrentUser() registrar: any,
+    @Body("partyRole") partyRole?: string,
+  ) {
+    return this.requestManagementService.addDetailLocationV2(
+      requestId,
+      body,
+      registrar,
+      partyRole,
+    );
+  }
+
+  @ApiBody({
+    schema: {
+      type: "object",
+      properties: {
+        file: { type: "string", format: "binary" },
+        partyRole: {
+          type: "string",
+          enum: ["FIRST", "SECOND"],
+          description:
+            "Optional explicit party selector; must match the party currently collecting voice.",
+        },
+      },
+    },
+  })
+  @ApiConsumes("multipart/form-data")
+  @UseInterceptors(
+    FileInterceptor("file", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/voice",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ex = extname(file.originalname);
+          const flname = file.originalname.split(".")[0];
+          callback(null, `registrar-${flname}-${unique}${ex}`);
+        },
+      }),
+    }),
+  )
+  @ApiParam({ name: "requestId" })
+  @Post("upload-voice/:requestId")
+  @ApiOperation({ summary: "[Registrar mirror] Upload voice for current party" })
+  async uploadVoice(
+    @Param("requestId") requestId: string,
+    @CurrentUser() registrar: any,
+    @UploadedFile() voice?: Express.Multer.File,
+    @Body("partyRole") partyRole?: string,
+  ) {
+    await this.mediaPolicyService.assertForBlame(voice, requestId, "voice");
+    return this.requestManagementService.uploadVoiceV2(
+      requestId,
+      voice,
+      registrar,
+      partyRole,
+    );
+  }
+
+  @Post("/add-detail-description/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: DescriptionDto })
+  @ApiOperation({
+    summary: "[Registrar mirror] Add description for current party",
+    description:
+      "For THIRD_PARTY, submitting the SECOND party description finalizes guilt (FIRST party = guilty) and moves the file straight to WAITING_FOR_SIGNATURES.",
+  })
+  async addDescription(
+    @Param("requestId") requestId: string,
+    @Body() body: DescriptionDto,
+    @CurrentUser() registrar: any,
+    @Body("partyRole") partyRole?: string,
+  ) {
+    return this.requestManagementService.addDescriptionV2(
+      requestId,
+      body,
+      registrar,
+      partyRole,
+    );
+  }
+
+  @Post("add-second-party/:phoneNumber/:requestId/")
+  @ApiParam({ name: "phoneNumber" })
+  @ApiParam({ name: "requestId" })
+  @ApiOperation({
+    summary: "[Registrar mirror] Advance to second party (sends OTP, no link)",
+    description:
+      "Sends an OTP SMS to the second party's phone number and updates the workflow to await verification. No invite link is sent. Use verify-party-otp next.",
+  })
+  async addSecondParty(
+    @Param("phoneNumber") phoneNumber: string,
+    @Param("requestId") requestId: string,
+    @CurrentUser() registrar: any,
+  ) {
+    return this.requestManagementService.expertAdvanceToSecondPartyV2(
+      requestId,
+      registrar,
+      phoneNumber,
+    );
+  }
+
+  @Post("add-accident-fields/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiBody({ type: ExpertAccidentFieldsDto })
+  @ApiOperation({
+    summary: "[Registrar mirror] Add accident fields and advance to signatures",
+    description:
+      "Saves accidentWay, accidentReason, and accidentType. " +
+      "The first party is always guilty, so this also advances the workflow " +
+      "from WAITING_FOR_GUILT_DECISION straight to WAITING_FOR_SIGNATURES. " +
+      "Must be called before sign.",
+  })
+  async addAccidentFields(
+    @Param("requestId") requestId: string,
+    @Body() fields: ExpertAccidentFieldsDto,
+    @CurrentUser() registrar: any,
+  ) {
+    return this.requestManagementService.expertAddAccidentFieldsForBlameV2(
+      registrar,
+      requestId,
+      fields,
+    );
+  }
+
+  @Put("sign/:requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiConsumes("multipart/form-data")
+  @ApiOperation({
+    summary: "[Registrar mirror] Upload a party's on-site signature",
+    description:
+      "Collect each party's signature on site. CAR_BODY: partyRole=FIRST once. THIRD_PARTY: upload FIRST then SECOND. When all required parties have signed (accepted), the blame case completes.",
+  })
+  @ApiBody({
+    schema: {
+      type: "object",
+      required: ["partyRole", "sign"],
+      properties: {
+        partyRole: { type: "string", enum: ["FIRST", "SECOND"] },
+        isAccept: { type: "boolean", default: true },
+        sign: { type: "string", format: "binary" },
+      },
+    },
+  })
+  @UseInterceptors(
+    FileInterceptor("sign", {
+      limits: { fileSize: DEFAULT_MEDIA_MAX_BYTES },
+      storage: diskStorage({
+        destination: "./files/signs",
+        filename: (req, file, callback) => {
+          const unique = Date.now();
+          const ext = extname(file.originalname);
+          callback(null, `registrar-party-${unique}${ext}`);
+        },
+      }),
+    }),
+  )
+  async sign(
+    @Param("requestId") requestId: string,
+    @Body() body: { partyRole?: string; isAccept?: string | boolean },
+    @CurrentUser() registrar: any,
+    @UploadedFile() sign: Express.Multer.File,
+  ) {
+    // Guard: accident fields must be filled before signing to prevent the
+    // double-sign bug where add-accident-fields re-enters WAITING_FOR_SIGNATURES.
+    const requestData = await this.requestManagementService.getBlameRequestV2(
+      requestId,
+      registrar,
+    );
+    if (!(requestData?.expert?.decision as any)?.fields?.accidentWay) {
+      throw new BadRequestException(
+        "Accident fields (accidentWay, accidentReason, accidentType) must be submitted via add-accident-fields before signing.",
+      );
+    }
+
+    await this.mediaPolicyService.assertForBlame(sign, requestId, "image");
+    const partyRole =
+      body?.partyRole === "SECOND" ? PartyRole.SECOND : PartyRole.FIRST;
+    const isAccept = !(body?.isAccept === false || body?.isAccept === "false");
+    return this.requestManagementService.expertUploadPartySignatureV2(
+      registrar,
+      requestId,
+      partyRole,
+      isAccept,
+      sign,
+    );
+  }
+
+  @Get(":requestId")
+  @ApiParam({ name: "requestId" })
+  @ApiOperation({ summary: "[Registrar mirror] Get one blame request" })
+  async getOne(
+    @Param("requestId") requestId: string,
+    @CurrentUser() registrar: any,
+  ) {
+    return this.requestManagementService.getBlameRequestV2(
+      requestId,
+      registrar,
+    );
+  }
+}

src/request-management/request-management.module.ts

@@ -39,7 +39,9 @@ import { RequestManagementController } from "./request-management.controller";
 import { RequestManagementV2Controller } from "./request-management.v2.controller";
 import { ExpertInitiatedController } from "./expert-initiated.controller";
 import { ExpertInitiatedV2Controller } from "./expert-initiated.v2.controller";
+import { ExpertInitiatedBlameMirrorController } from "./expert-initiated-blame.mirror.controller";
 import { RegistrarInitiatedController } from "./registrar-initiated.controller";
+import { RegistrarBlameMirrorController } from "./registrar-blame.mirror.controller";
 
 @Module({
   imports: [
@@ -72,7 +74,9 @@ import { RegistrarInitiatedController } from "./registrar-initiated.controller";
     RequestManagementV2Controller,
     ExpertInitiatedController,
     ExpertInitiatedV2Controller,
+    ExpertInitiatedBlameMirrorController,
     RegistrarInitiatedController,
+    RegistrarBlameMirrorController,
   ],
   providers: [
     RequestManagementService,

src/sand-hub/sand-hub.service.ts

@@ -40,40 +40,49 @@ export class SandHubService {
     return this.systemSettingsService.isSandHubLiveEnabled();
   }
 
+  /** Tenant-specific company fields for mocked external inquiries (MOCK_INQUIRY_COMPANY_*). */
+  private getMockInquiryCompanyId(): string {
+    return process.env.CLIENT_ID ?? "15";
+  }
+
+  private getMockInquiryCompanyName(): string {
+    return process.env.CLIENT_NAME ?? "بیمه سامان";
+  }
+
   /** Fixed plate/insurance inquiry payload used everywhere we mock block-inquiry style APIs. */
   private getDefaultMockPlateInquiryRaw(): Record<string, unknown> {
     return {
-      PrntPlcyCmpDocNo: "1403/1143-70591/200/35",
+      PrntPlcyCmpDocNo: "1404/1143-70591/200/123",
-      MapTypNam: "پرايد هاچ بک -111",
+      MapTypNam: "فائو ( FAW )",
-      MtrNum: "5215907",
+      MtrNum: "TZ196XYAP223A210074",
-      ShsNum: "NAS431100E5798656",
+      ShsNum: "LFP8C7PC3R1K12157",
-      DisFnYrNum: "0",
+      DisFnYrNum: null,
-      DisLfYrNum: "0",
+      DisLfYrNum: null,
-      DisPrsnYrNum: "0",
+      DisPrsnYrNum: null,
-      DisPrsnYrPrcnt: "0",
+      DisPrsnYrPrcnt: null,
-      DisFnYrPrcnt: "0",
+      DisFnYrPrcnt: "5",
-      DisLfYrPrcnt: "0",
+      DisLfYrPrcnt: "5",
-      vin: "IRPC941V2BD798656",
+      vin: "LFP8C7PC3R1K12157",
       MapVehicleSystemName: "ثبت نشده",
       LfCvrCptl: 0,
       FnCvrCptl: 0,
       PrsnCvrCptl: 0,
       VehicleSystemCode: 1,
-      EdrsJson: '[{"id":1,"Dsc":" الحاقيه توضيحات ندارد"}]',
+      EdrsJson: "",
       PersonCvrCptl: 12000000000,
       LifeCvrCptl: 16000000000,
       FinancialCvrCptl: 4000000000,
       CarGroupCode: 3,
       CylCnt: 4,
-      LastCompanyDocumentNumber: "03/1031/2835/1001/662",
+      LastCompanyDocumentNumber: "31/3100/03/18350",
       UsageCode: "8",
       MapUsageCode: 1,
       MapUsageName: "شخصي",
-      Plk1: 59,
+      Plk1: 16,
-      Plk2: 16,
+      Plk2: 12,
-      Plk3: 419,
+      Plk3: 498,
-      PlkSrl: 78,
+      PlkSrl: 60,
-      PrintEndorsCompanyDocumentNumber: "بيمه نامه الحاقيه ندارد.",
+      PrintEndorsCompanyDocumentNumber: "",
       EndorseDate: null,
       InsuranceFullName: null,
       SystemField: "سايپا",
@@ -81,17 +90,17 @@ export class SandHubService {
       UsageField: "سواري",
       MainColorField: "سفيد",
       SecondColorField: "سفيد شيري",
-      ModelField: "1394",
+      ModelField: "2024",
       CapacityField: "جمعا 4 نفر",
       CylinderNumberField: "4",
       EngineNumberField: "5215907",
-      ChassisNumberField: "NAS431100E5798656",
+      ChassisNumberField: "LFP8C7PC3R1K12157",
-      VinNumberField: "IRPC941V2BD798656",
+      VinNumberField: "LFP8C7PC3R1K12157",
       InstallDateField: "1403/03/01",
       AxelNumberField: "2",
       WheelNumberField: "4",
-      CompanyName: "بیمه سامان",
+      CompanyName: process.env.CLIENT_NAME ?? "بیمه سامان",
-      CompanyCode: "15",
+      CompanyCode: `${process.env.CLIENT_ID ?? 15}`,
       IssueDate: "1403/04/06",
       SatrtDate: "1403/04/06",
       EndDate: "1404/04/06",
@@ -107,15 +116,56 @@ export class SandHubService {
       SystemCodeCii: 0,
       SystemNameCii: "ثبت نشده",
       TypeCodeCii: 12189,
-      TypeNameCii: "پرايد هاچ بک -111",
+      TypeNameCii: "فائو ( FAW )",
       UsageNameCii: "سواري",
       UsageCodeCii: 1,
-      ModelCii: 1394,
+      ModelCii: 2024,
       damageTypes: [],
       StatusTypeCode: 1,
     };
   }
 
+  private getDefaultMockCarBodyInquiryRaw(
+    userDetail: SandHubDetailDto,
+  ): Record<string, unknown> {
+    const companyId = Number(this.getMockInquiryCompanyId());
+
+    return {
+      data: {
+        id: 70016075946,
+        printNumber: "1405/1143-70591/220/1/0",
+        companyId: Number.isNaN(companyId) ? 15 : companyId,
+        companyName: this.getMockInquiryCompanyName(),
+        beginDate: "1405/01/17",
+        endDate: "1406/01/17",
+        issueDate: "1405/01/16",
+        hasEndorsement: null,
+        motorNumber: "TZ196XYAP223A210074",
+        chassisNumber: "LFP8C7PC3R1K12157",
+        vin: "LFP8C7PC3R1K12157",
+        plateTypeId: 9,
+        plateTypeTitle: "پلاک قدیمی",
+        platePartOne: 16,
+        plateSerialNumber: 60,
+        plateLetterid: 12,
+        plateLetterTitle: "م  ",
+        vehicleSystemTitle: "فائو ( FAW )",
+        vehicleGroupId: 2,
+        vehicleGroupTitle: "سواری چهار سیلندر",
+        insurerNationalCode: userDetail.nationalCodeOfInsurer,
+        insurerName: "هانيه کارخانهء",
+        ownerNationalCode: userDetail.nationalCodeOfInsurer,
+        previousId: 70006331822,
+        noLossYearsCount: 4,
+        platePartThree: 498,
+        lossDocuments: [],
+      },
+      isSuccess: true,
+      statusCode: 200,
+      message: "عملیات با موفقیت انجام شد",
+    };
+  }
+
   /**
    * Bodies returned from `makeSandHubRequest` in mock mode (same shape callers expect from real API).
    */
@@ -401,30 +451,7 @@ export class SandHubService {
       this.logger.debug(
         `[MOCK] getTejaratCarBodyInquiry plate=${JSON.stringify(requestPayload)}`,
       );
-      raw = {
+      raw = this.getDefaultMockCarBodyInquiryRaw(userDetail);
-        data: {
-          printNumber: "MOCK-BADANE-001",
-          companyId: 34,
-          companyName: "بیمه تجارت نو",
-          beginDate: "1404/06/15",
-          endDate: "1405/06/15",
-          issueDate: "1404/06/13",
-          hasEndorsement: null,
-          motorNumber: "MOCK-ENGINE",
-          chassisNumber: "MOCK-CHASSIS",
-          vin: "MOCK-VIN",
-          vehicleSystemTitle: "سایپا",
-          vehicleGroupTitle: "سواری چهار سیلندر",
-          insurerNationalCode: userDetail.nationalCodeOfInsurer,
-          insurerName: "نام آزمایشی",
-          ownerNationalCode: userDetail.nationalCodeOfInsurer,
-          noLossYearsCount: 0,
-          lossDocuments: [],
-        },
-        isSuccess: true,
-        statusCode: 200,
-        message: "mock-ok",
-      };
     }
 
     const mapped = this.mapCarBodyInquiryResponse(raw);

src/sms-orchestration/sms-orchestration.service.ts

@@ -38,7 +38,7 @@ export class SmsOrchestrationService implements OnModuleInit {
   }
 
   buildInviteLink(frontendRoute: string, requestId: string): string {
-    return `${process.env.URL}/${frontendRoute}?token=${requestId}`;
+    return `${process.env.URL}/${process.env.USER_BASE_PATH}/${frontendRoute}?token=${requestId}`;
   }
 
   buildBlamePartyLink(
@@ -46,11 +46,11 @@ export class SmsOrchestrationService implements OnModuleInit {
     partyRole: "FIRST" | "SECOND",
   ): string {
     const route = partyRole === "SECOND" ? "user2" : "user";
-    return `${process.env.URL}/${route}?token=${requestId}`;
+    return `${process.env.URL}/${process.env.USER_BASE_PATH}/${route}?token=${requestId}`;
   }
 
   buildClaimLink(claimRequestId: string): string {
-    return `${process.env.URL}/caseClaim?token=${claimRequestId}`;
+    return `${process.env.URL}/${process.env.USER_BASE_PATH}/caseClaim?token=${claimRequestId}`;
   }
 
   async sendInviteLink(