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merge upstream

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This commit is contained in:
Soheil Hajizadeh
2026-07-28 16:58:26 +03:30
parent 0019a22ccd 8aae4b75e1
commit 8609dbc377
16 changed files with 749 additions and 50 deletions
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1
src/auth/guards/actor-local.guard.ts
View File

@@ -46,6 +46,7 @@ export class LocalActorAuthGuard implements CanActivate {
RoleEnum.FILE_MAKER,
RoleEnum.FILE_REVIEWER,
RoleEnum.SUPER_ADMIN,
RoleEnum.CALL_CENTER,
].includes(payload.role)
) {
throw new UnauthorizedException("User role is not authorized");

13
src/claim-request-management/claim-request-management.service.ts
View File

@@ -10841,11 +10841,6 @@ export class ClaimRequestManagementService {
const shebaNumber = claimCase.money?.sheba;
const nationalCode = claimCase.money?.nationalCodeOfInsurer;
if (!shebaNumber || !nationalCode) {
throw new BadRequestException(
"Bank information is missing on the claim. Complete run-inquiries for both parties first.",
);
}
const updatePayload: any = {
"damage.otherParts": otherParts.length > 0 ? otherParts : undefined,
@@ -10884,14 +10879,22 @@ export class ClaimRequestManagementService {
claimRequestId: updatedClaim._id.toString(),
publicId: updatedClaim.publicId,
otherParts,
...(shebaNumber
? {
shebaNumber: String(shebaNumber).replace(
/^(.{4})(.*)(.{4})$/,
"IR$1************$3",
),
}
: {}),
...(nationalCode
? {
nationalCodeOfOwner: String(nationalCode).replace(
/^(.{2})(.*)(.{2})$/,
"$1******$3",
),
}
: {}),
currentStep: ClaimWorkflowStep.CAPTURE_PART_DAMAGES,
nextStep: ClaimWorkflowStep.UPLOAD_REQUIRED_DOCUMENTS,
message:

6
src/claim-request-management/dto/select-other-parts-v2.dto.ts
View File

@@ -106,14 +106,16 @@ export class SelectOtherPartsV2ResponseDto {
@ApiProperty({
description: 'Sheba number (masked for security)',
example: 'IR12************1234',
required: false,
})
shebaNumber: string;
shebaNumber?: string;
@ApiProperty({
description: 'National code of owner (masked)',
example: '12******90',
required: false,
})
nationalCodeOfOwner: string;
nationalCodeOfOwner?: string;
@ApiProperty({
description: 'Current workflow step',

15
src/claim-request-management/entites/schema/claim-cases.schema.ts
View File

@@ -265,6 +265,21 @@ export class ClaimCase {
@Prop({ type: Types.ObjectId, index: true })
fileMakerApprovalActorId?: Types.ObjectId;
/**
* V5 split flow: number of times the FileMaker has rejected this claim.
* Capped at 2; on the 3rd attempt the reject endpoint returns 422 and
* the FileMaker must approve instead.
*/
@Prop({ type: Number, default: 0 })
fileMakerRejectionCount?: number;
/**
* V5 split flow: reason text from the most recent FileMaker rejection.
* Overwritten on each rejection.
*/
@Prop({ type: String })
fileMakerRejectionReason?: string;
/**
* Legacy fields kept optional to simplify progressive migration.
* If you choose to migrate later, we can remove these.

38
src/claim-request-management/expert-initiated-claim.mirror.controller.ts
View File

@@ -53,6 +53,7 @@ import {
CapturePartV2ResponseDto,
} from "./dto/capture-part-v2.dto";
import { GetCaptureRequirementsV2ResponseDto } from "./dto/capture-requirements-v2.dto";
import { Role } from "src/common/auth/enums";
/**
* Expert-initiated claim flow that mirrors the normal user claim API
@@ -71,7 +72,7 @@ import { GetCaptureRequirementsV2ResponseDto } from "./dto/capture-requirements-
@Controller("v2/expert-initiated/claim-request-management")
@ApiBearerAuth()
@UseGuards(LocalActorAuthGuard, RolesGuard)
@Roles(RoleEnum.FIELD_EXPERT)
@Roles(RoleEnum.FIELD_EXPERT, RoleEnum.FILE_MAKER, RoleEnum.FILE_REVIEWER)
export class ExpertInitiatedClaimMirrorController {
constructor(
private readonly claimRequestManagementService: ClaimRequestManagementService,
@@ -81,7 +82,8 @@ export class ExpertInitiatedClaimMirrorController {
@Post("create-from-blame/:blameRequestId")
@ApiParam({ name: "blameRequestId" })
@ApiOperation({
summary: "[Expert mirror] Create claim from expert-initiated IN_PERSON blame",
summary:
"[Expert mirror] Create claim from expert-initiated IN_PERSON blame",
description:
"Blame must be COMPLETED. Creates a ClaimCase owned by the damaged (non-guilty) party.",
})
@@ -173,8 +175,7 @@ export class ExpertInitiatedClaimMirrorController {
})
@ApiBody({
type: SelectOuterPartsV2Dto,
description:
"Selected vehicle type + selected outer part IDs from catalog",
description: "Selected vehicle type + selected outer part IDs from catalog",
examples: {
example1: {
summary: "Sedan - minor front damage",
@@ -211,7 +212,10 @@ export class ExpertInitiatedClaimMirrorController {
description: "Outer parts selected successfully",
type: SelectOuterPartsV2ResponseDto,
})
@ApiResponse({ status: 400, description: "Invalid workflow step or validation failed" })
@ApiResponse({
status: 400,
description: "Invalid workflow step or validation failed",
})
@ApiResponse({ status: 404, description: "Claim case not found" })
@ApiResponse({ status: 409, description: "Outer parts already selected" })
async selectOuterParts(
@@ -296,9 +300,15 @@ Optional: upload car green card file in the same step.
description: "Other parts and bank information saved successfully",
type: SelectOtherPartsV2ResponseDto,
})
@ApiResponse({ status: 400, description: "Invalid workflow step or validation failed" })
@ApiResponse({
status: 400,
description: "Invalid workflow step or validation failed",
})
@ApiResponse({ status: 404, description: "Claim case not found" })
@ApiResponse({ status: 409, description: "Bank information already submitted" })
@ApiResponse({
status: 409,
description: "Bank information already submitted",
})
async selectOtherParts(
@Param("claimRequestId") claimRequestId: string,
@Body() body: SelectOtherPartsV2Dto,
@@ -530,14 +540,22 @@ Returns status of each item (uploaded/captured or not).
type: "object",
required: ["sign", "agree", "branchId"],
properties: {
sign: { type: "string", format: "binary", description: "Signature image" },
agree: { type: "boolean", description: "true to accept, false to reject" },
sign: {
type: "string",
format: "binary",
description: "Signature image",
},
agree: {
type: "boolean",
description: "true to accept, false to reject",
},
branchId: { type: "string", description: "Insurer branch ID" },
},
},
})
@ApiOperation({
summary: "Owner signature on expert pricing (Flow 3 — expert acts on behalf of user)",
summary:
"Owner signature on expert pricing (Flow 3 — expert acts on behalf of user)",
description:
"Field expert submits the damaged party's signature during the final approval stage. " +
"Delegates to the same service method as the user sign endpoint; the expert's " +

13
src/expert-claim/dto/claim-list-v2.dto.ts
View File

@@ -77,6 +77,19 @@ export class ClaimListItemV2Dto {
example: true,
})
requiresFileMakerApproval?: boolean;
@ApiPropertyOptional({
description:
"V5 only. Number of times the FileMaker has rejected this claim (0–2). When this reaches 2 the FileMaker can only approve.",
example: 1,
})
fileMakerRejectionCount?: number;
@ApiPropertyOptional({
description: "V5 only. Reason text supplied with the most recent FileMaker rejection.",
example: "Damage assessment is incorrect — please re-evaluate parts X and Y",
})
fileMakerRejectionReason?: string;
}
export class GetClaimListV2ResponseDto {

1
src/expert-claim/exceptions/business-rule.exception.ts
View File

@@ -22,4 +22,5 @@ export class BusinessRuleException extends HttpException {
export const BusinessErrorCode = {
DAMAGE_EXPERT_RESEND_LIMIT_EXCEEDED: "DAMAGE_EXPERT_RESEND_LIMIT_EXCEEDED",
FILE_MAKER_REJECTION_LIMIT_EXCEEDED: "FILE_MAKER_REJECTION_LIMIT_EXCEEDED",
} as const;

27
src/expert-claim/expert-claim.service.ts
View File

@@ -4140,12 +4140,14 @@ export class ExpertClaimService {
/**
* Claim list for FILE_REVIEWER.
*
* Visibility rules:
* Visibility rules (both V4 and V5 files):
* - WAITING_FOR_FILE_REVIEWER files made by a FileMaker that are either:
* (a) not yet assigned to any reviewer, OR
* (b) already assigned to THIS reviewer
* - WAITING_FOR_EXPERT files that are assigned to THIS reviewer
* (they completed the field work and the file is now in damage-expert queue)
* - Files already assigned to THIS reviewer (any post-assignment status)
*
* V4: isMadeByFileMaker=true, requiresFileMakerApproval=false
* V5: isMadeByFileMaker=true, requiresFileMakerApproval=true
*
* All scoped to this reviewer's insurance company via blame party clientId.
*/
@@ -4156,7 +4158,7 @@ export class ExpertClaimService {
const clientKey = requireActorClientKey(actor);
const reviewerOid = new Types.ObjectId(actor.sub);
// Find V4 blame files visible to this reviewer
// Find V4 and V5 blame files visible to this reviewer
const blames = (await this.blameRequestDbService.find(
{
isMadeByFileMaker: true,
@@ -4178,7 +4180,7 @@ export class ExpertClaimService {
{
lean: true,
select:
"_id type parties blameStatus status expert.decision assignedFileReviewerId",
"_id type parties blameStatus status expert.decision assignedFileReviewerId requiresFileMakerApproval",
},
)) as any[];
@@ -4247,6 +4249,9 @@ export class ExpertClaimService {
(!!blame?.isMadeByFileMaker &&
String(blame?.status ?? "") === "WAITING_FOR_EXPERT"),
assignedToMe: !!assignedToMe,
requiresFileMakerApproval: !!(c as any).requiresFileMakerApproval,
fileMakerRejectionCount: (c as any).fileMakerRejectionCount ?? 0,
fileMakerRejectionReason: (c as any).fileMakerRejectionReason ?? undefined,
};
}) as ClaimListItemV2Dto[];
@@ -4254,8 +4259,9 @@ export class ExpertClaimService {
}
/**
* Claim list for FILE_MAKER — returns only the claims linked to blame files
* they personally created (V4 flow).
* Claim list for FILE_MAKER — returns claims linked to blame files they
* personally created (V4 and V5 flows).
* V4: requiresFileMakerApproval=false · V5: requiresFileMakerApproval=true
*/
private async getFileMakerClaimListV2(
actor: any,
@@ -4265,7 +4271,7 @@ export class ExpertClaimService {
const makerBlames = (await this.blameRequestDbService.find(
{ isMadeByFileMaker: true, initiatedByFieldExpertId: makerOid },
{ lean: true, select: "_id type parties blameStatus status expert.decision assignedFileReviewerId" },
{ lean: true, select: "_id type parties blameStatus status expert.decision assignedFileReviewerId requiresFileMakerApproval" },
)) as any[];
if (makerBlames.length === 0) {
@@ -4273,9 +4279,10 @@ export class ExpertClaimService {
}
const blameIds = makerBlames.map((b) => b._id);
// Include all claims linked to this maker's blames — both V4 (requiresFileMakerApproval=false)
// and V5 (requiresFileMakerApproval=true).
const claims = (await this.claimCaseDbService.find({
blameRequestId: { $in: blameIds },
requiresFileMakerApproval: true,
})) as any[];
const blameById = new Map<string, any>(
@@ -4318,6 +4325,8 @@ export class ExpertClaimService {
createdAt: c.createdAt,
awaitingFactorValidation: claimIsAwaitingExpertFactorValidationV2(c),
requiresFileMakerApproval: !!(c as any).requiresFileMakerApproval,
fileMakerRejectionCount: (c as any).fileMakerRejectionCount ?? 0,
fileMakerRejectionReason: (c as any).fileMakerRejectionReason ?? undefined,
needsFileReviewerCompletion:
String(blame?.status ?? "") === "WAITING_FOR_FILE_REVIEWER" ||
(!!blame?.isMadeByFileMaker &&

64
src/request-management/dto/run-inquiries-v3.dto.ts
View File

@@ -4,6 +4,7 @@ import {
IsNotEmpty,
IsOptional,
IsString,
MaxLength,
ValidateNested,
} from "class-validator";
import { Type } from "class-transformer";
@@ -89,3 +90,66 @@ export class RunInquiriesV3Dto {
@IsString()
insurerLicense?: string;
}
/**
* Body for `POST run-inquiries-vin/:requestId`.
* Identical to RunInquiriesV3Dto but uses `vin` (17-char chassis number) instead of `plate`.
* First call = guilty party (+ auto claim). Second call = damaged party (THIRD_PARTY only).
*/
export class RunInquiriesVinV3Dto {
@ApiProperty({
example: "NAAM01E15HK123456",
description: "17-character VIN / chassis number (شماره شاسی)",
maxLength: 17,
})
@IsString()
@IsNotEmpty()
@MaxLength(17)
vin: string;
@ApiProperty({ example: "1234567890", description: "National code of the policyholder (insurer)" })
@IsString()
@IsNotEmpty()
nationalCodeOfInsurer: string;
@ApiProperty({ example: "1234567890", description: "National code of the driver" })
@IsString()
@IsNotEmpty()
nationalCodeOfDriver: string;
@ApiProperty({ example: true, description: "Whether the driver is the same person as the insurer" })
@IsBoolean()
driverIsInsurer: boolean;
@ApiProperty({ example: 13780624, description: "Insurer birth date (Jalali)" })
insurerBirthday: number | string;
@ApiPropertyOptional({ example: 13780624, description: "Driver birth date (Jalali). Required when driverIsInsurer is false." })
@IsOptional()
driverBirthday?: number | string | null;
@ApiPropertyOptional({
example: "IR123456789012345678901234",
description:
"Sheba (IBAN). Required on the damaged party call (CAR_BODY first call; THIRD_PARTY second call).",
})
@IsOptional()
@IsString()
sheba?: string;
@ApiPropertyOptional({
example: "123456789",
description: "Driver license (required when driverIsInsurer is false).",
})
@IsOptional()
@IsString()
driverLicense?: string;
@ApiPropertyOptional({
example: "123456789",
description: "Insurer license (required when driverIsInsurer is true).",
})
@IsOptional()
@IsString()
insurerLicense?: string;
}

19
src/request-management/expert-initiated-blame-v3.mirror.controller.ts
View File

@@ -31,7 +31,7 @@ import { RoleEnum } from "src/Types&Enums/role.enum";
import { CreationMethod } from "./entities/schema/request-management.schema";
import { CreateExpertInitiatedFileDto } from "./dto/expert-initiated.dto";
import { SendPartyOtpDto, VerifyPartyOtpDto } from "./dto/party-otp.dto";
import { RunInquiriesV3Dto } from "./dto/run-inquiries-v3.dto";
import { RunInquiriesV3Dto, RunInquiriesVinV3Dto } from "./dto/run-inquiries-v3.dto";
import {
CarBodyFormDto,
DescriptionDto,
@@ -181,6 +181,23 @@ export class ExpertInitiatedBlameV3MirrorController {
return this.requestManagementService.runInquiriesV3(requestId, expert, dto);
}
@Post("run-inquiries-vin/:requestId")
@ApiParam({ name: "requestId" })
@ApiBody({ type: RunInquiriesVinV3Dto })
@ApiOperation({
summary: "Run VIN/chassis inquiries for the current party (V3)",
description:
"VIN alternative to run-inquiries. Uses ESG chassis lookup instead of plate-based inquiry. " +
"1st call = guilty party (+ auto claim). 2nd call = damaged party (THIRD_PARTY, after guilty sign).",
})
async runInquiriesVin(
@CurrentUser() expert: any,
@Param("requestId") requestId: string,
@Body() dto: RunInquiriesVinV3Dto,
) {
return this.requestManagementService.runInquiriesVinV3(requestId, expert, dto);
}
@Post("add-detail-location/:requestId")
@ApiParam({ name: "requestId" })
@ApiBody({ type: LocationDto })

24
src/request-management/expert-initiated-blame.mirror.controller.ts
View File

@@ -27,6 +27,7 @@ import { MediaPolicyService } from "src/media-policy/media-policy.service";
import { DEFAULT_MEDIA_MAX_BYTES } from "src/client/client.service";
import { RoleEnum } from "src/Types&Enums/role.enum";
import { AddPlateDto } from "src/profile/dto/user/AddPlateDto";
import { InitialFormVinDto } from "./dto/create-request-management.dto";
import {
BlameConfessionDtoV2,
CarBodyFormDto,
@@ -181,6 +182,29 @@ export class ExpertInitiatedBlameMirrorController {
);
}
@Post("/run-inquiries-vin/:requestId")
@ApiParam({ name: "requestId" })
@ApiBody({ type: InitialFormVinDto })
@ApiOperation({
summary: "[Expert mirror] Initial form via VIN/chassis inquiry for current party",
description:
"VIN alternative to run-inquiries. Uses ESG chassis lookup instead of plate-based inquiry. " +
"Fills the FIRST or SECOND party insurance/vehicle data depending on the current workflow step.",
})
async initialFormVin(
@Param("requestId") requestId: string,
@Body() body: InitialFormVinDto,
@CurrentUser() expert: any,
@Body("partyRole") partyRole?: string,
) {
return this.requestManagementService.initialFormVinV2(
requestId,
body,
expert,
partyRole,
);
}
@ApiBody({
schema: {
type: "object",

23
src/request-management/file-maker-blame-v4.controller.ts
View File

@@ -30,7 +30,7 @@ import { RoleEnum } from "src/Types&Enums/role.enum";
import { CreationMethod } from "./entities/schema/request-management.schema";
import { CreateExpertInitiatedFileDto } from "./dto/expert-initiated.dto";
import { SendPartyOtpDto, VerifyPartyOtpDto } from "./dto/party-otp.dto";
import { RunInquiriesV3Dto } from "./dto/run-inquiries-v3.dto";
import { RunInquiriesV3Dto, RunInquiriesVinV3Dto } from "./dto/run-inquiries-v3.dto";
import {
CarBodyFormDto,
DescriptionDto,
@@ -193,6 +193,27 @@ export class FileMakerBlameV4Controller {
);
}
@Post("run-inquiries-vin/:requestId")
@ApiParam({ name: "requestId" })
@ApiBody({ type: RunInquiriesVinV3Dto })
@ApiOperation({
summary: "Run VIN/chassis inquiries for the current party (V4)",
description:
"VIN alternative to run-inquiries. Uses ESG chassis lookup instead of plate-based inquiry. " +
"1st call = guilty party (+ auto claim). 2nd call = damaged party (THIRD_PARTY, after guilty sign).",
})
async runInquiriesVin(
@CurrentUser() fileMaker: any,
@Param("requestId") requestId: string,
@Body() dto: RunInquiriesVinV3Dto,
) {
return this.requestManagementService.runInquiriesVinV3(
requestId,
fileMaker,
dto,
);
}
// ─── Party details ────────────────────────────────────────────────────────────
@Post("add-detail-location/:requestId")

23
src/request-management/file-maker-blame-v5.controller.ts
View File

@@ -30,7 +30,7 @@ import { RoleEnum } from "src/Types&Enums/role.enum";
import { CreationMethod } from "./entities/schema/request-management.schema";
import { CreateExpertInitiatedFileDto } from "./dto/expert-initiated.dto";
import { SendPartyOtpDto, VerifyPartyOtpDto } from "./dto/party-otp.dto";
import { RunInquiriesV3Dto } from "./dto/run-inquiries-v3.dto";
import { RunInquiriesV3Dto, RunInquiriesVinV3Dto } from "./dto/run-inquiries-v3.dto";
import {
CarBodyFormDto,
DescriptionDto,
@@ -192,6 +192,27 @@ export class FileMakerBlameV5Controller {
);
}
@Post("run-inquiries-vin/:requestId")
@ApiParam({ name: "requestId" })
@ApiBody({ type: RunInquiriesVinV3Dto })
@ApiOperation({
summary: "Run VIN/chassis inquiries for the current party (V5)",
description:
"VIN alternative to run-inquiries. Uses ESG chassis lookup instead of plate-based inquiry. " +
"1st call = guilty party (+ auto claim). 2nd call = damaged party (THIRD_PARTY, after guilty sign).",
})
async runInquiriesVin(
@CurrentUser() fileMaker: any,
@Param("requestId") requestId: string,
@Body() dto: RunInquiriesVinV3Dto,
) {
return this.requestManagementService.runInquiriesVinV3(
requestId,
fileMaker,
dto,
);
}
// ─── Party details ────────────────────────────────────────────────────────────
@Post("add-detail-location/:requestId")

26
src/request-management/file-maker-claim-approval-v5.controller.ts
View File

@@ -10,6 +10,7 @@ import {
ApiBody,
ApiOperation,
ApiParam,
ApiResponse,
ApiTags,
} from "@nestjs/swagger";
import { IsOptional, IsString } from "class-validator";
@@ -91,9 +92,28 @@ export class FileMakerClaimApprovalV5Controller {
@ApiOperation({
summary: "Reject the completed claim back to FileReviewer (FileMaker V5)",
description:
"Rejects a claim that is in WAITING_FOR_FILE_MAKER_APPROVAL status. " +
"Moves claim to FILE_MAKER_REJECTED so the FileReviewer can re-lock, " +
"adjust the damage assessment, and restart user interaction as needed.",
"Rejects a claim that is in `WAITING_FOR_FILE_MAKER_APPROVAL` status. " +
"Moves the claim back to `WAITING_FOR_DAMAGE_EXPERT` and the linked blame back to " +
"`WAITING_FOR_FILE_REVIEWER` so the FileReviewer can re-lock, adjust the damage " +
"assessment, and restart user interaction as needed.\n\n" +
"**Rejection limit:** the FileMaker may reject at most **2 times** per claim. " +
"On the 3rd attempt the endpoint returns **422** with " +
"`errorCode: FILE_MAKER_REJECTION_LIMIT_EXCEEDED` — the FileMaker must approve instead. " +
"The current count is returned as `fileMakerRejectionCount` in the response and in " +
"`GET v2/expert-claim/requests`.",
})
@ApiResponse({
status: 422,
description:
"Business rule violation: rejection limit exceeded. " +
"`errorCode: FILE_MAKER_REJECTION_LIMIT_EXCEEDED` — the claim has already been rejected twice.",
schema: {
example: {
errorCode: "FILE_MAKER_REJECTION_LIMIT_EXCEEDED",
message:
"This claim has already been rejected twice. You must approve it now — no further rejections are allowed.",
},
},
})
async reject(
@Param("claimRequestId") claimRequestId: string,

24
src/request-management/registrar-blame.mirror.controller.ts
View File

@@ -28,6 +28,7 @@ import { MediaPolicyService } from "src/media-policy/media-policy.service";
import { DEFAULT_MEDIA_MAX_BYTES } from "src/client/client.service";
import { RoleEnum } from "src/Types&Enums/role.enum";
import { AddPlateDto } from "src/profile/dto/user/AddPlateDto";
import { InitialFormVinDto } from "./dto/create-request-management.dto";
import {
CarBodyFormDto,
DescriptionDto,
@@ -165,6 +166,29 @@ export class RegistrarBlameMirrorController {
);
}
@Post("/initial-form-vin/:requestId")
@ApiParam({ name: "requestId" })
@ApiBody({ type: InitialFormVinDto })
@ApiOperation({
summary: "[Registrar mirror] Initial form via VIN/chassis inquiry for current party",
description:
"VIN alternative to initial-form. Uses ESG chassis lookup instead of plate-based inquiry. " +
"Fills the FIRST or SECOND party insurance/vehicle data depending on the current workflow step.",
})
async initialFormVin(
@Param("requestId") requestId: string,
@Body() body: InitialFormVinDto,
@CurrentUser() registrar: any,
@Body("partyRole") partyRole?: string,
) {
return this.requestManagementService.initialFormVinV2(
requestId,
body,
registrar,
partyRole,
);
}
@ApiBody({
schema: {
type: "object",

466
src/request-management/request-management.service.ts
View File

@@ -42,7 +42,7 @@ import { ClaimStatus } from "src/Types&Enums/claim-request-management/claimStatu
import { ClaimWorkflowStep } from "src/Types&Enums/claim-request-management/claim-workflow-steps.enum";
import { resolveClaimOwnerFieldsFromBlame } from "src/helpers/blame-damaged-party";
import { ExpertAccidentFieldsDto } from "./dto/expert-accident-fields.dto";
import { RunInquiriesV3Dto } from "./dto/run-inquiries-v3.dto";
import { RunInquiriesV3Dto, RunInquiriesVinV3Dto } from "./dto/run-inquiries-v3.dto";
import { SandHubService } from "src/sand-hub/sand-hub.service";
import { ReqBlameStatus } from "src/Types&Enums/blame-request-management/status.enum";
import { StepsEnum } from "src/Types&Enums/blame-request-management/steps.enum";
@@ -84,6 +84,7 @@ import { WorkflowStepDbService } from "src/workflow-step-management/entities/db-
import { WorkflowStepModel } from "src/workflow-step-management/entities/schema/workflow-step.schema";
import { BlameStatus } from "src/Types&Enums/blame-request-management/blameStatus.enum";
import { CaseStatus } from "src/Types&Enums/blame-request-management/caseStatus.enum";
import { BusinessRuleException, BusinessErrorCode } from "src/expert-claim/exceptions/business-rule.exception";
import { ExpertFileActivityDbService } from "src/users/entities/db-service/expert-file-activity.db.service";
import {
ExpertFileActivityType,
@@ -9153,6 +9154,399 @@ export class RequestManagementService {
};
}
/**
* VIN variant of `runInquiriesV3`.
* Identical flow, but calls `getPolicyByChassisInquiry` instead of
* `getTejaratBlockInquiry` for the primary policy lookup.
*/
async runInquiriesVinV3(
requestId: string,
actor: any,
dto: RunInquiriesVinV3Dto,
): Promise<{
blameRequestId: string;
partyRole: PartyRole;
claimRequestId?: string;
claimPublicId?: string;
message: string;
}> {
const req = await this.blameRequestDbService.findById(requestId);
if (!req) throw new NotFoundException("Blame request not found");
this.assertBlameV3ExpertInPerson(req);
await this.verifyExpertAccessForBlameV2(req, actor);
const partyRole = this.resolveV3InquiryPartyRole(req);
if (!partyRole) {
throw new ConflictException("All party inquiries are already complete.");
}
if (partyRole === PartyRole.FIRST) {
const firstIdx = this.getPartyIndex(req, PartyRole.FIRST);
if (firstIdx === -1)
throw new BadRequestException("First party not found");
const firstParty = req.parties[firstIdx];
if (!firstParty?.person?.userId) {
throw new BadRequestException(
"Guilty party OTP must be verified before running inquiries.",
);
}
if (req.type === BlameRequestType.CAR_BODY) {
const form = firstParty.carBodyFirstForm as any;
if (form?.car == null && form?.object == null) {
throw new BadRequestException(
"Submit car-body-form before running inquiries (CAR_BODY).",
);
}
}
await this.runPartyInquiriesVinV3Internal(
req,
dto,
PartyRole.FIRST,
firstParty,
);
if (req.type === BlameRequestType.CAR_BODY) {
await this.validateShebaV3(
dto as any,
firstParty.person?.clientId?.toString(),
);
}
this.markPartyInquiriesCompleteOnBlame(req, PartyRole.FIRST, actor);
await (req as any).save();
const nationalCode =
dto.nationalCodeOfInsurer || dto.nationalCodeOfDriver || "";
const newClaim = await this.createV3ClaimFromBlame(req, actor, {
sheba: req.type === BlameRequestType.CAR_BODY ? dto.sheba : undefined,
nationalCode:
req.type === BlameRequestType.CAR_BODY ? nationalCode : undefined,
interimThirdParty: req.type === BlameRequestType.THIRD_PARTY,
});
return {
blameRequestId: requestId,
partyRole: PartyRole.FIRST,
claimRequestId: String(newClaim._id),
claimPublicId: req.publicId,
message:
"Guilty-party inquiries complete and claim created. Proceed with location, description, voice, and signature.",
};
}
// Damaged party (THIRD_PARTY only)
if (!this.partyHasSigned(req, PartyRole.FIRST)) {
throw new BadRequestException(
"Guilty party must sign before running damaged-party inquiries.",
);
}
const secondIdx = this.getPartyIndex(req, PartyRole.SECOND);
if (secondIdx === -1 || !req.parties[secondIdx]?.person?.userId) {
throw new BadRequestException(
"Damaged party OTP must be verified before running inquiries.",
);
}
const secondParty = req.parties[secondIdx];
const firstIdx = this.getPartyIndex(req, PartyRole.FIRST);
const firstUserId =
firstIdx !== -1 ? req.parties[firstIdx]?.person?.userId : null;
const secondUserId = secondParty.person?.userId;
if (
firstUserId &&
secondUserId &&
String(firstUserId) === String(secondUserId)
) {
throw new BadRequestException(
"Guilty and damaged parties are bound to the same user account. " +
"Re-verify the second party OTP using a different phone number.",
);
}
await this.runPartyInquiriesVinV3Internal(
req,
dto,
PartyRole.SECOND,
secondParty,
);
await this.validateShebaV3(
dto as any,
secondParty.person?.clientId?.toString(),
);
this.ensureV3GuiltyPartyDecision(req);
if (typeof (req as any).markModified === "function") {
(req as any).markModified("parties");
}
await (req as any).save();
await this.syncV3ClaimDamagedPartyFromBlame(req, dto as any);
this.markPartyInquiriesCompleteOnBlame(req, PartyRole.SECOND, actor);
await (req as any).save();
return {
blameRequestId: requestId,
partyRole: PartyRole.SECOND,
message:
"Damaged-party inquiries complete. Proceed with location, description, voice, and signature.",
};
}
/**
* VIN variant of `runPartyInquiriesV3Internal`.
* Calls `getPolicyByChassisInquiry` (ESG chassis lookup) instead of
* `getTejaratBlockInquiry` (plate-based). All other inquiries (personal,
* driving licence, car-body for CAR_BODY) are unchanged.
*/
private async runPartyInquiriesVinV3Internal(
req: any,
partyData: RunInquiriesVinV3Dto,
partyRole: PartyRole,
party: any,
): Promise<{ clientId?: string }> {
const roleLabel = partyRole === PartyRole.FIRST ? "FIRST" : "SECOND";
let clientId: string | undefined;
const inquiryOptions = (cid?: string) =>
cid ? { clientId: cid } : undefined;
let inquiryRaw: any;
let inquiryMapped: any;
try {
const inquiry = await this.sandHubService.getPolicyByChassisInquiry(
partyData.vin,
inquiryOptions(party?.person?.clientId?.toString()),
);
inquiryRaw = inquiry.raw;
inquiryMapped = inquiry.mapped;
this.recordPartyCaseInquiryStatus(req, "thirdParty", partyRole, true, {
source: "ESG_VIN_INQUIRY",
raw: inquiryRaw,
mapped: inquiryMapped,
});
} catch (err: any) {
this.logger.error(
`[V3-VIN] vin inquiry failed for ${roleLabel} party (request=${req._id}): ${err?.message || err}`,
);
this.recordPartyCaseInquiryStatus(
req,
"thirdParty",
partyRole,
false,
{},
err,
);
throw new BadRequestException(
`${roleLabel} party VIN inquiry failed: ${err?.message || "استعلام در دسترس نیست"}`,
);
}
if (inquiryMapped?.Error) {
throw new BadRequestException(
inquiryMapped.Error.Message ||
`${roleLabel} party VIN inquiry returned an error`,
);
}
const clientName = inquiryMapped?.CompanyName;
const companyCode = inquiryMapped?.CompanyCode;
if (!clientName) {
throw new BadRequestException(
`CompanyName missing from ${roleLabel} party VIN inquiry response`,
);
}
const client = await this.clientService.findOrCreateClientByCompanyCode(
companyCode,
clientName,
);
if (!client) {
throw new BadRequestException(
`CompanyCode missing or invalid in ${roleLabel} party VIN inquiry response`,
);
}
const resolvedClientId = (client as any)?._id ?? (client as any)?._doc?._id;
clientId = resolvedClientId ? String(resolvedClientId) : undefined;
if (!party.person) party.person = {} as any;
party.person.clientId = resolvedClientId;
party.person.nationalCodeOfInsurer = partyData.nationalCodeOfInsurer;
party.person.nationalCodeOfDriver = partyData.nationalCodeOfDriver;
party.person.driverIsInsurer = partyData.driverIsInsurer;
party.person.insurerBirthday = partyData.insurerBirthday;
party.person.driverBirthday =
partyData.driverBirthday ??
(partyData.driverIsInsurer ? String(partyData.insurerBirthday) : null);
if (partyData.insurerLicense)
party.person.insurerLicense = partyData.insurerLicense;
if (partyData.driverLicense)
party.person.driverLicense = partyData.driverLicense;
if (!party.vehicle) party.vehicle = {} as any;
party.vehicle.plateId = partyData.vin; // store VIN as vehicle identifier
party.vehicle.name = inquiryMapped?.MapTypNam;
party.vehicle.type = `${inquiryMapped?.UsageField ?? ""} / ${inquiryMapped?.UsageName ?? inquiryMapped?.MapUsageName ?? "-"}`;
party.vehicle.inquiry = {
source: "ESG_VIN_INQUIRY",
raw: inquiryRaw,
mapped: inquiryMapped,
};
if (!party.insurance) party.insurance = {} as any;
party.insurance.policyNumber = inquiryMapped?.PrntPlcyCmpDocNo;
party.insurance.company = clientName;
party.insurance.financialCeiling = inquiryMapped?.FinancialCvrCptl;
party.insurance.startDate = inquiryMapped?.IssueDate;
party.insurance.endDate = inquiryMapped?.EndDate;
if (
req.type === BlameRequestType.CAR_BODY &&
partyRole === PartyRole.FIRST
) {
try {
const carBodyInfo = await this.sandHubService.getTejaratCarBodyInquiry(
{
nationalCodeOfInsurer: partyData.nationalCodeOfInsurer,
plate: partyData.vin as any, // VIN used as identifier for CAR_BODY
},
clientId ? { clientId } : undefined,
);
this.recordPartyCaseInquiryStatus(req, "carBody", partyRole, true, {
source: "TEJARAT_CAR_BODY_VIN_INQUIRY",
raw: carBodyInfo.raw,
mapped: carBodyInfo.mapped,
});
party.vehicle.inquiry = {
...party.vehicle.inquiry,
carBody: {
source: "TEJARAT_CAR_BODY_VIN_INQUIRY",
raw: carBodyInfo.raw,
mapped: carBodyInfo.mapped,
},
};
const m = carBodyInfo.mapped;
(party.insurance as any).carBodyInsurance = {
policyNumber: m.policyNumber ?? null,
companyId: m.companyId ?? null,
companyName: m.CompanyName ?? null,
};
const cbCompanyCode = m.companyId ?? m.CompanyCode;
const cbCompanyName = m.CompanyName ?? m.companyPersianName;
if (cbCompanyCode && cbCompanyName) {
const cbClient =
await this.clientService.findOrCreateClientByCompanyCode(
Number(cbCompanyCode),
String(cbCompanyName),
);
const cbClientId =
(cbClient as any)?._id ?? (cbClient as any)?._doc?._id;
if (cbClientId) {
party.person.clientId = cbClientId;
clientId = String(cbClientId);
}
}
} catch (err: any) {
this.logger.error(
`[V3-VIN] car body inquiry failed for request=${req._id}: ${err?.message || err}`,
);
this.recordPartyCaseInquiryStatus(
req,
"carBody",
partyRole,
false,
{},
err,
);
throw new BadRequestException(
`CAR_BODY VIN inquiry failed: ${err?.message || "استعلام در دسترس نیست"}`,
);
}
}
const nationalCode =
partyData.nationalCodeOfInsurer || partyData.nationalCodeOfDriver;
const birthDate = partyData.insurerBirthday ?? partyData.driverBirthday;
if (nationalCode && birthDate != null) {
try {
const personalInquiry = await this.sandHubService.getPersonalInquiry(
nationalCode,
birthDate as string | number,
clientId ? { clientId } : undefined,
);
this.recordPartyCaseInquiryStatus(
req,
"person",
partyRole,
true,
personalInquiry,
);
} catch (err: any) {
this.logger.error(
`[V3-VIN] personal inquiry failed for ${roleLabel} party request=${req._id}: ${err?.message || err}`,
);
this.recordPartyCaseInquiryStatus(
req,
"person",
partyRole,
false,
{},
err,
);
throw new BadRequestException(
`${roleLabel} party personal identity inquiry failed: ${err?.message || "استعلام در دسترس نیست"}`,
);
}
}
const licenseNationalCode = partyData.driverIsInsurer
? partyData.nationalCodeOfInsurer
: partyData.nationalCodeOfDriver;
const licenseNumber = partyData.driverIsInsurer
? partyData.insurerLicense
: partyData.driverLicense;
if (!licenseNumber) {
this.recordPartyCaseInquiryStatus(
req,
"drivingLicence",
partyRole,
false,
{ skipped: true, reason: "No license number provided" },
);
} else {
try {
const licenseInquiry = await this.sandHubService.getDrivingLicenseInfo(
licenseNationalCode,
licenseNumber,
clientId ? { clientId } : undefined,
);
this.recordPartyCaseInquiryStatus(
req,
"drivingLicence",
partyRole,
true,
licenseInquiry,
);
} catch (err: any) {
this.logger.error(
`[V3-VIN] driving license inquiry failed for ${roleLabel} party request=${req._id}: ${err?.message || err}`,
);
this.recordPartyCaseInquiryStatus(
req,
"drivingLicence",
partyRole,
false,
{},
err,
);
throw new BadRequestException(
`${roleLabel} party driving license inquiry failed: ${err?.message || "استعلام در دسترس نیست"}`,
);
}
}
return { clientId };
}
private assertBlameV3PartyDetailPhase(req: any, partyRole: PartyRole): void {
this.assertBlameV3ExpertInPerson(req);
if (partyRole === PartyRole.FIRST) {
@@ -9967,7 +10361,17 @@ export class RequestManagementService {
this.assertFileMakerApprovalAccess(claim, fileMaker);
if (claim.status !== ClaimCaseStatus.WAITING_FOR_FILE_MAKER_APPROVAL) {
// After 2 rejections the claim is in WAITING_FOR_DAMAGE_EXPERT (forced-approve
// path); any other status is still an error.
const rejectionCount = (claim as any).fileMakerRejectionCount ?? 0;
const forcedApprove =
rejectionCount >= 2 &&
claim.status === ClaimCaseStatus.WAITING_FOR_DAMAGE_EXPERT;
if (
claim.status !== ClaimCaseStatus.WAITING_FOR_FILE_MAKER_APPROVAL &&
!forcedApprove
) {
throw new BadRequestException(
`Claim must be in WAITING_FOR_FILE_MAKER_APPROVAL status to approve. Current: ${claim.status}`,
);
@@ -10011,11 +10415,14 @@ export class RequestManagementService {
}
/**
* V5: FileMaker rejects the completed claim back to expert review.
* V5: FileMaker rejects the completed claim back to FileReviewer for correction.
*
* Moves claim from WAITING_FOR_FILE_MAKER_APPROVAL → WAITING_FOR_DAMAGE_EXPERT
* so the FileReviewer can re-lock it and adjust the damage assessment or
* restart the back-and-forth with the user.
* Allowed at most 2 times per claim lifetime. On the 3rd attempt the endpoint
* returns 422 FILE_MAKER_REJECTION_LIMIT_EXCEEDED and the FileMaker must approve.
*
* Transition (both blame + claim are updated atomically):
* claim: WAITING_FOR_FILE_MAKER_APPROVAL → WAITING_FOR_DAMAGE_EXPERT
* blame: (any status) → WAITING_FOR_FILE_REVIEWER
*/
async fileMakerRejectV5(
fileMaker: any,
@@ -10025,6 +10432,7 @@ export class RequestManagementService {
claimRequestId: string;
publicId: string;
status: string;
fileMakerRejectionCount: number;
message: string;
}> {
const claim = await this.claimCaseDbService.findById(claimRequestId);
@@ -10038,14 +10446,26 @@ export class RequestManagementService {
);
}
const currentRejections = (claim as any).fileMakerRejectionCount ?? 0;
if (currentRejections >= 2) {
throw new BusinessRuleException(
BusinessErrorCode.FILE_MAKER_REJECTION_LIMIT_EXCEEDED,
"This claim has already been rejected twice. You must approve it now — no further rejections are allowed.",
);
}
const newRejectionCount = currentRejections + 1;
const actorName = `${fileMaker.firstName || ""} ${fileMaker.lastName || ""}`.trim();
await this.claimCaseDbService.findByIdAndUpdate(claimRequestId, {
$set: {
status: ClaimCaseStatus.FILE_MAKER_REJECTED,
status: ClaimCaseStatus.WAITING_FOR_DAMAGE_EXPERT,
claimStatus: ClaimStatus.NEEDS_REVISION,
fileMakerRejectionCount: newRejectionCount,
fileMakerRejectionReason: reason ?? null,
"workflow.currentStep": ClaimWorkflowStep.EXPERT_DAMAGE_ASSESSMENT,
"workflow.nextStep": ClaimWorkflowStep.EXPERT_DAMAGE_ASSESSMENT,
"workflow.locked": false,
},
$push: {
history: {
@@ -10056,17 +10476,43 @@ export class RequestManagementService {
actorType: "file_maker",
},
timestamp: new Date(),
metadata: { reason: reason ?? null },
metadata: { reason: reason ?? null, rejectionCount: newRejectionCount },
},
},
});
// Reset blame back to WAITING_FOR_FILE_REVIEWER so the reviewer's list
// query (which looks for that status + assignedFileReviewerId) surfaces it.
if (claim.blameRequestId) {
await this.blameRequestDbService.findByIdAndUpdate(
String(claim.blameRequestId),
{
$set: { status: CaseStatus.WAITING_FOR_FILE_REVIEWER },
$push: {
history: {
type: "V5_FILE_MAKER_REJECTED_BLAME_RESET",
actor: {
actorId: new Types.ObjectId(fileMaker.sub),
actorName,
actorType: "file_maker",
},
timestamp: new Date(),
metadata: { claimRequestId, reason: reason ?? null },
},
},
},
);
}
return {
claimRequestId,
publicId: claim.publicId,
status: ClaimCaseStatus.FILE_MAKER_REJECTED,
status: ClaimCaseStatus.WAITING_FOR_DAMAGE_EXPERT,
fileMakerRejectionCount: newRejectionCount,
message:
"Claim rejected by FileMaker. FileReviewer can re-lock the claim and adjust the damage assessment or restart the user interaction.",
newRejectionCount >= 2
? "Claim rejected by FileMaker (2nd rejection — next action must be approval). FileReviewer can re-lock and adjust the assessment."
: "Claim rejected by FileMaker. FileReviewer can re-lock the claim and adjust the damage assessment or restart the user interaction.",
};
}