fix: harden claim review and inquiry workflows

Preserve damage history and current vehicle price, restore depreciation mapping, normalize inquiry/report output, and support resumable expert review with paginated case retrieval.

src/case-expert-report/persian-report-labels.ts

@@ -29,6 +29,7 @@ export const PR = {
   licenseType: "نوع گواهینامه",
   licenseDate: "تاریخ گواهینامه",
   licenseNumber: "شماره گواهینامه",
+  hasDrivingLicense: "گواهینامه دارد",
   driverLicense: "گواهینامه راننده",
   insuranceCompany: "شرکت بیمه",
   policyNumber: "شماره بیمه‌نامه",
@@ -194,6 +195,31 @@ const KEY_LABELS: Record<string, string> = {
   StatusTypeCode: "کد وضعیت",
   label_fa: "برچسب فارسی",
   catalogKey: "کلید کاتالوگ",
+  participantId: "شناسه شخص",
+  participants: "اشخاص استعلام",
+  participantRoles: "نقش‌های اشخاص",
+  nationalCode: "کد ملی",
+  birthday: "تاریخ تولد",
+  fullName: "نام و نام خانوادگی",
+  phoneNumber: "شماره تلفن",
+  hasDrivingLicense: "گواهینامه دارد",
+  licenseNumber: "شماره گواهینامه",
+  registrationState: "وضعیت پلاک و مالکیت",
+  currentPlate: "پلاک فعلی",
+  previousPlate: "پلاک قبلی",
+  previousPlateId: "پلاک قبلی",
+  previousPolicyholderNationalCode: "کد ملی بیمه‌گذار پلاک قبلی",
+  vehicleVin: "شماره شاسی (VIN)",
+  driver: "راننده",
+  vehicleOwner: "مالک وسیله نقلیه",
+  thirdPartyPolicyholder: "بیمه‌گذار شخص ثالث",
+  carBodyPolicyholder: "بیمه‌گذار بدنه",
+  sameAs: "همان شخص",
+  plateKind: "نوع پلاک استعلام‌شده",
+  succeeded: "موفق",
+  usable: "قابل استفاده",
+  attempts: "سوابق تلاش استعلام",
+  error: "خطا",
 };
 
 const STATUS_LABELS: Record<string, string> = {
@@ -209,6 +235,76 @@ const STATUS_LABELS: Record<string, string> = {
   false: "خیر",
 };
 
+const REGISTRATION_STATE_LABELS: Record<string, string> = {
+  CURRENT: "عادی (پلاک فعلی)",
+  RECENTLY_TRANSFERRED: "انتقال مالکیت اخیر",
+};
+
+const PLATE_KIND_LABELS: Record<string, string> = {
+  CURRENT: "پلاک فعلی",
+  PREVIOUS: "پلاک قبلی",
+};
+
+const PARTICIPANT_ROLE_VALUE_LABELS: Record<string, string> = {
+  DRIVER: "راننده",
+  VEHICLE_OWNER: "مالک وسیله نقلیه",
+  THIRD_PARTY_POLICYHOLDER: "بیمه‌گذار شخص ثالث",
+  CAR_BODY_POLICYHOLDER: "بیمه‌گذار بدنه",
+  FIRST: "طرف اول",
+  SECOND: "طرف دوم",
+};
+
+const CASE_TYPE_LABELS: Record<string, string> = {
+  THIRD_PARTY: "شخص ثالث",
+  CAR_BODY: "بدنه",
+};
+
+const VEHICLE_TYPE_LABELS: Record<string, string> = {
+  SEDAN: "سواری",
+  SUV: "شاسی‌بلند",
+  HATCHBACK: "هاچ‌بک",
+  PICKUP: "وانت",
+  VAN: "ون",
+};
+
+const VALIDITY_LABELS: Record<string, string> = {
+  ACTIVE: "فعال",
+  INACTIVE: "غیرفعال",
+  VALID: "معتبر",
+  INVALID: "نامعتبر",
+  EXPIRED: "منقضی‌شده",
+};
+
+const DAMAGE_TYPE_LABELS: Record<string, string> = {
+  REPAIR: "تعمیر",
+  CHANGE: "تعویض",
+  REPLACE: "تعویض",
+};
+
+const INQUIRY_ERROR_LABELS: Record<string, string> = {
+  NOT_FOUND: "موردی یافت نشد",
+  NO_RECORD_FOUND: "موردی یافت نشد",
+  TIMEOUT: "مهلت پاسخ استعلام به پایان رسید",
+  REQUEST_FAILED: "استعلام ناموفق بود",
+  FAILED: "استعلام ناموفق بود",
+  UNAVAILABLE: "سرویس استعلام در دسترس نیست",
+};
+
+const LICENSE_TYPE_LABELS: Record<string, string> = {
+  "1": "پایه یک",
+  "2": "پایه دو",
+  "3": "پایه سه",
+  BASE_1: "پایه یک",
+  BASE1: "پایه یک",
+  GRADE_1: "پایه یک",
+  BASE_2: "پایه دو",
+  BASE2: "پایه دو",
+  GRADE_2: "پایه دو",
+  BASE_3: "پایه سه",
+  BASE3: "پایه سه",
+  GRADE_3: "پایه سه",
+};
+
 const WEATHER_LABELS: Record<string, string> = {
   clear: "صاف",
   sunny: "صاف",
@@ -255,9 +351,39 @@ export function persianFieldPath(path: string): string {
     return `بیمه / ${translatedLast}`;
   }
   if (parts[0] === "claim" && parts[1] === "vehicle") {
+    const attemptIndex = parts.indexOf("attempts");
+    if (attemptIndex >= 0) {
+      const attemptNumber = Number(parts[attemptIndex + 1]);
+      const attemptLabel = Number.isFinite(attemptNumber)
+        ? `تلاش ${attemptNumber.toLocaleString("fa-IR")}`
+        : "تلاش استعلام";
+      const plateLabel = parts.includes("plate") ? " / پلاک" : "";
+      return `خودرو / سوابق تلاش استعلام / ${attemptLabel}${plateLabel} / ${translatedLast}`;
+    }
+    if (parts.includes("currentPlate")) {
+      return `خودرو / پلاک فعلی / ${translatedLast}`;
+    }
+    if (parts.includes("previousPlate")) {
+      return `خودرو / پلاک قبلی / ${translatedLast}`;
+    }
     return `خودرو / ${translatedLast}`;
   }
   if (parts[0] === "party" && parts[1] === "vehicle") {
+    const attemptIndex = parts.indexOf("attempts");
+    if (attemptIndex >= 0) {
+      const attemptNumber = Number(parts[attemptIndex + 1]);
+      const attemptLabel = Number.isFinite(attemptNumber)
+        ? `تلاش ${attemptNumber.toLocaleString("fa-IR")}`
+        : "تلاش استعلام";
+      const plateLabel = parts.includes("plate") ? " / پلاک" : "";
+      return `خودرو / سوابق تلاش استعلام / ${attemptLabel}${plateLabel} / ${translatedLast}`;
+    }
+    if (parts.includes("currentPlate")) {
+      return `خودرو / پلاک فعلی / ${translatedLast}`;
+    }
+    if (parts.includes("previousPlate")) {
+      return `خودرو / پلاک قبلی / ${translatedLast}`;
+    }
     return `خودرو / ${translatedLast}`;
   }
 
@@ -267,6 +393,51 @@ export function persianFieldPath(path: string): string {
   return translated.join(" / ");
 }
 
+/**
+ * Localize only known domain tokens. Free-form provider values, names,
+ * identifiers, plates and VINs are deliberately preserved verbatim.
+ */
+export function persianReportValue(
+  path: string,
+  value: unknown,
+): unknown {
+  if (value === undefined || value === null || value === "") return value;
+  if (typeof value === "boolean") return value ? "بله" : "خیر";
+  if (typeof value !== "string" && typeof value !== "number") return value;
+
+  const raw = String(value).trim();
+  const key = raw.toUpperCase().replace(/[\s-]+/g, "_");
+  const field = path.split(".").filter(Boolean).pop() ?? "";
+
+  if (field === "licenseType" || field === "LicenseType") {
+    return LICENSE_TYPE_LABELS[key] ?? raw;
+  }
+  if (field === "registrationState") {
+    return REGISTRATION_STATE_LABELS[key] ?? raw;
+  }
+  if (field === "plateKind") return PLATE_KIND_LABELS[key] ?? raw;
+  if (field === "role" || field.endsWith("Role")) {
+    return PARTICIPANT_ROLE_VALUE_LABELS[key] ?? raw;
+  }
+  if (field === "blameRequestType" || field === "fileType") {
+    return CASE_TYPE_LABELS[key] ?? raw;
+  }
+  if (
+    (field === "carType" || field === "type") &&
+    path.toLowerCase().includes("vehicle")
+  ) {
+    return VEHICLE_TYPE_LABELS[key] ?? raw;
+  }
+  if (field === "typeOfDamage") return DAMAGE_TYPE_LABELS[key] ?? raw;
+  if (field === "error") return INQUIRY_ERROR_LABELS[key] ?? raw;
+  if (/status$/i.test(field)) {
+    return STATUS_LABELS[raw] ?? VALIDITY_LABELS[key] ?? raw;
+  }
+
+  if (raw === "true" || raw === "false") return STATUS_LABELS[raw];
+  return raw;
+}
+
 export function persianStatus(value: unknown): string | undefined {
   if (value === undefined || value === null || value === "") return undefined;
   const key = String(value);