YARA-1181

src/request-management/request-management.service.ts

@@ -10467,6 +10467,25 @@ export class RequestManagementService {
         "workflow.nextStep": ClaimWorkflowStep.EXPERT_DAMAGE_ASSESSMENT,
         "workflow.locked": false,
       },
+      // Clear all stale lock fields and prior-cycle evaluation data so the
+      // FileReviewer starts a completely clean lock cycle:
+      //  - workflow lock fields left over from the completed review cycle
+      //  - damageExpertReply / damageExpertResend / ownerInsurerApproval /
+      //    ownerPricedPartsApproval — all belong to the rejected cycle and
+      //    must not bleed into the new one (resend fulfilledAt would block
+      //    submitResendDocsV2; stale reply would mislead the frontend)
+      //  - assignedForReviewBy is intentionally kept so the same reviewer
+      //    is still scoped to this file on re-lock
+      $unset: {
+        "workflow.lockedAt": "",
+        "workflow.expiredAt": "",
+        "workflow.lockedBy": "",
+        "workflow.preLockQueueSnapshot": "",
+        "evaluation.damageExpertReply": "",
+        "evaluation.damageExpertResend": "",
+        "evaluation.ownerInsurerApproval": "",
+        "evaluation.ownerPricedPartsApproval": "",
+      },
       $push: {
         history: {
           type: "V5_FILE_MAKER_REJECTED",