diff --git a/src/core/config/fanavaran-client.config.ts b/src/core/config/fanavaran-client.config.ts
new file mode 100644
index 0000000..0777f68
--- /dev/null
+++ b/src/core/config/fanavaran-client.config.ts
@@ -0,0 +1,98 @@
+export type FanavaranClientKey = "parsian" | "tejaratno";
+
+export interface FanavaranAuthConfig {
+  appName: string;
+  secret: string;
+  username: string;
+  password: string;
+  corpId: string;
+  contractId: string;
+  location: string;
+}
+
+export interface FanavaranPayloadDefaults {
+  AccidentCityId: number;
+  AccidentReportTypeId: number;
+  AccidentVehicleUsedId: number;
+  ClaimExpertId: number;
+  CompensationReferenceId: number;
+  CulpritLicenceTypeId: number;
+  CulpritTypeId: number;
+}
+
+export interface FanavaranClientProfile {
+  key: FanavaranClientKey;
+  auth: FanavaranAuthConfig;
+  defaults: FanavaranPayloadDefaults;
+}
+
+const FANAVARAN_CLIENT_PROFILES: Record<
+  FanavaranClientKey,
+  FanavaranClientProfile
+> = {
+  tejaratno: {
+    key: "tejaratno",
+    auth: {
+      appName: "fanhab",
+      secret: "5Fa@N#A2B",
+      username: "fanhabUser",
+      password: "Fan#@2U$3er",
+      corpId: "3539",
+      contractId: "263",
+      location: "100",
+    },
+    defaults: {
+      AccidentCityId: 701,
+      AccidentReportTypeId: 155,
+      AccidentVehicleUsedId: 1,
+      ClaimExpertId: 1589,
+      CompensationReferenceId: 167,
+      CulpritLicenceTypeId: 2,
+      CulpritTypeId: 337,
+    },
+  },
+  parsian: {
+    key: "parsian",
+    auth: {
+      appName: "ParsianService",
+      secret: "P@r30@n$erv!ce",
+      username: "ParsianServiceUser",
+      password: "P@r30@n123",
+      corpId: "543",
+      contractId: "28",
+      location: "210050",
+    },
+    defaults: {
+      AccidentCityId: 701,
+      AccidentReportTypeId: 155,
+      AccidentVehicleUsedId: 1,
+      ClaimExpertId: 154,
+      CompensationReferenceId: 167,
+      CulpritLicenceTypeId: 2,
+      CulpritTypeId: 337,
+    },
+  },
+};
+
+/** Resolve active Fanavaran tenant from env (`FANAVARAN_CLIENT`) with optional CLIENT_ID fallback. */
+export function resolveFanavaranClientKey(): FanavaranClientKey {
+  const explicit = process.env.FANAVARAN_CLIENT?.trim().toLowerCase();
+  if (explicit === "parsian" || explicit === "tejaratno") {
+    return explicit;
+  }
+
+  // Optional deployment hint when FANAVARAN_CLIENT is not set.
+  if (String(process.env.CLIENT_ID ?? "") === "8") {
+    return "parsian";
+  }
+
+  return "tejaratno";
+}
+
+export function resolveFanavaranClientProfile(): FanavaranClientProfile {
+  return FANAVARAN_CLIENT_PROFILES[resolveFanavaranClientKey()];
+}
+
+export function fanavaranManualSubmitPath(claimCaseId: string): string {
+  return `/v2/claim-request-management/fanavaran-submit/${claimCaseId}`;
+}
diff --git a/src/request-management/dto/reinquiry-inquiries.dto.ts b/src/request-management/dto/reinquiry-inquiries.dto.ts
new file mode 100644
index 0000000..ee4b410
--- /dev/null
+++ b/src/request-management/dto/reinquiry-inquiries.dto.ts
@@ -0,0 +1,118 @@
+import { ApiPropertyOptional } from "@nestjs/swagger";
+import { Type } from "class-transformer";
+import {
+  IsArray,
+  IsBoolean,
+  IsEnum,
+  IsInt,
+  IsOptional,
+  IsString,
+  Min,
+} from "class-validator";
+import { PartyRole } from "../entities/schema/partyRole.enum";
+
+export class ReinquiryInquiriesDto {
+  @ApiPropertyOptional({
+    description: "Blame public id (e.g. A00041). Use for single-case refresh.",
+    example: "A00041",
+  })
+  @IsOptional()
+  @IsString()
+  publicId?: string;
+
+  @ApiPropertyOptional({
+    description: "Blame case Mongo id. Alternative to publicId.",
+  })
+  @IsOptional()
+  @IsString()
+  blameRequestId?: string;
+
+  @ApiPropertyOptional({
+    description: "Bulk mode: max number of blame cases to process (0 = no limit).",
+    default: 0,
+  })
+  @IsOptional()
+  @Type(() => Number)
+  @IsInt()
+  @Min(0)
+  limit?: number;
+
+  @ApiPropertyOptional({
+    description: "Party roles to refresh. Defaults to FIRST and SECOND.",
+    enum: PartyRole,
+    isArray: true,
+  })
+  @IsOptional()
+  @IsArray()
+  @IsEnum(PartyRole, { each: true })
+  roles?: PartyRole[];
+
+  @ApiPropertyOptional({
+    description: "When true, runs inquiries but does not persist updates.",
+    default: false,
+  })
+  @IsOptional()
+  @IsBoolean()
+  dryRun?: boolean;
+}
+
+export class ReinquiryPartyInputDto {
+  plateId?: string;
+  plate?: {
+    ir: number;
+    leftDigits: number;
+    centerAlphabet: string;
+    centerDigits: number;
+  };
+  nationalCode?: string;
+  birthDate?: number | string;
+}
+
+export class ReinquiryPartyPreviewDto {
+  /** What would be written to inquiries.thirdParty.data[role] */
+  thirdParty?: Record<string, unknown>;
+  /** What would be written to inquiries.person.data[role] */
+  person?: Record<string, unknown>;
+  /** Summary of parties[].vehicle / parties[].insurance updates */
+  party?: {
+    vehicle?: { name?: string; type?: string; plateId?: string };
+    insurance?: {
+      policyNumber?: string;
+      company?: string;
+      financialCeiling?: string;
+      startDate?: string;
+      endDate?: string;
+    };
+  };
+}
+
+export class ReinquiryPartyResultDto {
+  role: PartyRole;
+  /** Values read from blameCase.parties[role] before calling external APIs */
+  input?: ReinquiryPartyInputDto;
+  /** Present when dryRun=true — shows what would be saved (not written to DB) */
+  preview?: ReinquiryPartyPreviewDto;
+  thirdParty?: { ok: boolean; message?: string };
+  person?: { ok: boolean; message?: string };
+}
+
+export class ReinquiryCaseResultDto {
+  blameRequestId: string;
+  publicId?: string;
+  blameUpdated: boolean;
+  claimsUpdated: number;
+  /** Full inquiries object that would be saved (dryRun only) */
+  inquiriesPreview?: {
+    thirdParty?: Record<string, unknown>;
+    person?: Record<string, unknown>;
+  };
+  parties: ReinquiryPartyResultDto[];
+}
+
+export class ReinquiryInquiriesResponseDto {
+  dryRun: boolean;
+  docsSeen: number;
+  blameDocsUpdated: number;
+  claimDocsUpdated: number;
+  results: ReinquiryCaseResultDto[];
+}
diff --git a/src/request-management/inquiry-refresh.controller.ts b/src/request-management/inquiry-refresh.controller.ts
new file mode 100644
index 0000000..a00e1a9
--- /dev/null
+++ b/src/request-management/inquiry-refresh.controller.ts
@@ -0,0 +1,56 @@
+import {
+  Body,
+  Controller,
+  HttpException,
+  InternalServerErrorException,
+  Post,
+  UseGuards,
+} from "@nestjs/common";
+import {
+  ApiBearerAuth,
+  ApiBody,
+  ApiOperation,
+  ApiResponse,
+  ApiTags,
+} from "@nestjs/swagger";
+import { LocalActorAuthGuard } from "src/auth/guards/actor-local.guard";
+import { RolesGuard } from "src/auth/guards/role.guard";
+import { Roles } from "src/decorators/roles.decorator";
+import { RoleEnum } from "src/Types&Enums/role.enum";
+import {
+  ReinquiryInquiriesDto,
+  ReinquiryInquiriesResponseDto,
+} from "./dto/reinquiry-inquiries.dto";
+import { InquiryRefreshService } from "./inquiry-refresh.service";
+
+@ApiTags("blame-inquiry-refresh")
+@Controller("v2/blame-inquiries")
+@ApiBearerAuth()
+@UseGuards(LocalActorAuthGuard, RolesGuard)
+@Roles(RoleEnum.ADMIN, RoleEnum.FIELD_EXPERT)
+export class InquiryRefreshController {
+  constructor(private readonly inquiryRefreshService: InquiryRefreshService) {}
+
+  @Post("reinquiry")
+  @ApiOperation({
+    summary: "Re-run third-party and person inquiries for blame/claim cases",
+    description:
+      "Refreshes inquiries for FIRST/SECOND parties on a blame case, updates parties + inquiries on blameCases, " +
+      "and syncs inquiries.thirdParty + inquiries.person to linked claimCases. " +
+      "Use publicId or blameRequestId for one case, or limit for bulk.",
+  })
+  @ApiBody({ type: ReinquiryInquiriesDto })
+  @ApiResponse({ status: 200, type: ReinquiryInquiriesResponseDto })
+  async reinquiry(
+    @Body() body: ReinquiryInquiriesDto,
+  ): Promise<ReinquiryInquiriesResponseDto> {
+    try {
+      return await this.inquiryRefreshService.reinquiryInquiries(body);
+    } catch (error) {
+      if (error instanceof HttpException) throw error;
+      throw new InternalServerErrorException(
+        error instanceof Error ? error.message : "Failed to refresh inquiries",
+      );
+    }
+  }
+}
diff --git a/src/request-management/inquiry-refresh.service.ts b/src/request-management/inquiry-refresh.service.ts
new file mode 100644
index 0000000..f78ca3b
--- /dev/null
+++ b/src/request-management/inquiry-refresh.service.ts
@@ -0,0 +1,546 @@
+import {
+  BadRequestException,
+  Injectable,
+  Logger,
+  NotFoundException,
+} from "@nestjs/common";
+import { Types } from "mongoose";
+import { ClaimCaseDbService } from "src/claim-request-management/entites/db-service/claim-case.db.service";
+import { SandHubService } from "src/sand-hub/sand-hub.service";
+import { BlameRequestType } from "src/Types&Enums/blame-request-management/blameRequestType.enum";
+import { BlameRequestDbService } from "./entities/db-service/blame-request.db.service";
+import { PartyRole } from "./entities/schema/partyRole.enum";
+import {
+  ReinquiryCaseResultDto,
+  ReinquiryInquiriesDto,
+  ReinquiryInquiriesResponseDto,
+  ReinquiryPartyResultDto,
+} from "./dto/reinquiry-inquiries.dto";
+
+type PlateParts = {
+  leftDigits: number;
+  centerAlphabet: string;
+  centerDigits: number;
+  ir: number;
+};
+
+@Injectable()
+export class InquiryRefreshService {
+  private readonly logger = new Logger(InquiryRefreshService.name);
+  private lastRequestAt = 0;
+
+  constructor(
+    private readonly blameRequestDbService: BlameRequestDbService,
+    private readonly claimCaseDbService: ClaimCaseDbService,
+    private readonly sandHubService: SandHubService,
+  ) {}
+
+  async reinquiryInquiries(
+    body: ReinquiryInquiriesDto,
+  ): Promise<ReinquiryInquiriesResponseDto> {
+    const dryRun = body.dryRun === true;
+    const roles = body.roles?.length
+      ? body.roles
+      : [PartyRole.FIRST, PartyRole.SECOND];
+    const limit = body.limit && body.limit > 0 ? body.limit : 0;
+
+    if (!body.publicId && !body.blameRequestId && limit === 0) {
+      throw new BadRequestException(
+        "Provide publicId, blameRequestId, or limit for bulk refresh.",
+      );
+    }
+
+    const filter: Record<string, unknown> = {
+      type: { $in: [BlameRequestType.THIRD_PARTY, BlameRequestType.CAR_BODY] },
+    };
+    if (body.publicId) filter.publicId = body.publicId;
+    if (body.blameRequestId) {
+      if (!Types.ObjectId.isValid(body.blameRequestId)) {
+        throw new BadRequestException("Invalid blameRequestId");
+      }
+      filter._id = new Types.ObjectId(body.blameRequestId);
+    }
+
+    let docs = await this.blameRequestDbService.find(filter, { lean: true });
+    if (!docs.length) {
+      throw new NotFoundException("No matching blame cases found");
+    }
+    docs = limit > 0 ? docs.slice(0, limit) : docs;
+
+    const summary: ReinquiryInquiriesResponseDto = {
+      dryRun,
+      docsSeen: docs.length,
+      blameDocsUpdated: 0,
+      claimDocsUpdated: 0,
+      results: [],
+    };
+
+    for (const doc of docs) {
+      const caseResult = await this.refreshBlameCase(
+        doc as Record<string, any>,
+        roles,
+        dryRun,
+      );
+      summary.results.push(caseResult);
+      if (caseResult.blameUpdated) summary.blameDocsUpdated += 1;
+      summary.claimDocsUpdated += caseResult.claimsUpdated;
+    }
+
+    return summary;
+  }
+
+  private async refreshBlameCase(
+    doc: Record<string, any>,
+    roles: PartyRole[],
+    dryRun: boolean,
+  ): Promise<ReinquiryCaseResultDto> {
+    const label = doc.publicId || doc.requestNo || String(doc._id);
+    const parties = Array.isArray(doc.parties) ? [...doc.parties] : [];
+    const inquiries =
+      doc.inquiries && typeof doc.inquiries === "object"
+        ? { ...doc.inquiries }
+        : {};
+
+    let blameChanged = false;
+    const partyResults: ReinquiryPartyResultDto[] = [];
+
+    for (const role of roles) {
+      const index = parties.findIndex((party) => party?.role === role);
+      if (index === -1) {
+        partyResults.push({
+          role,
+          thirdParty: { ok: false, message: "party not found" },
+          person: { ok: false, message: "party not found" },
+        });
+        continue;
+      }
+
+      const party = parties[index];
+      const partyResult = await this.refreshPartyInquiries(
+        doc,
+        party,
+        role,
+        inquiries,
+        dryRun,
+        label,
+      );
+      partyResults.push(partyResult.result);
+
+      if (partyResult.partyChanged) {
+        parties[index] = partyResult.party;
+        blameChanged = true;
+      }
+      if (partyResult.inquiriesChanged) {
+        blameChanged = true;
+      }
+    }
+
+    let claimsUpdated = 0;
+    if (blameChanged && !dryRun) {
+      await this.blameRequestDbService.findByIdAndUpdate(doc._id, {
+        $set: {
+          parties,
+          inquiries,
+          updatedAt: new Date(),
+        },
+      });
+
+      claimsUpdated = await this.syncInquiriesToClaims(
+        String(doc._id),
+        inquiries,
+      );
+    } else if (blameChanged && dryRun) {
+      const linkedClaims = await this.claimCaseDbService.find({
+        blameRequestId: new Types.ObjectId(String(doc._id)),
+      });
+      claimsUpdated = linkedClaims.length;
+      this.logger.log(`[dry-run] ${label} would update blame + ${claimsUpdated} claim(s)`);
+    }
+
+    return {
+      blameRequestId: String(doc._id),
+      publicId: doc.publicId,
+      blameUpdated: blameChanged,
+      claimsUpdated,
+      ...(dryRun && blameChanged
+        ? {
+            inquiriesPreview: {
+              thirdParty: inquiries.thirdParty,
+              person: inquiries.person,
+            },
+          }
+        : {}),
+      parties: partyResults,
+    };
+  }
+
+  private async refreshPartyInquiries(
+    doc: Record<string, any>,
+    party: Record<string, any>,
+    role: PartyRole,
+    inquiries: Record<string, any>,
+    dryRun: boolean,
+    caseLabel: string,
+  ): Promise<{
+    party: Record<string, any>;
+    partyChanged: boolean;
+    inquiriesChanged: boolean;
+    result: ReinquiryPartyResultDto;
+  }> {
+    const result: ReinquiryPartyResultDto = { role };
+    let nextParty = party;
+    let partyChanged = false;
+    let inquiriesChanged = false;
+
+    const plate = this.resolvePartyPlate(party);
+    const nationalCode =
+      this.cleanString(party?.person?.nationalCodeOfInsurer) ||
+      this.cleanString(party?.person?.nationalCodeOfDriver);
+    const birthDate =
+      party?.person?.insurerBirthday ??
+      party?.person?.driverBirthday ??
+      party?.person?.birthday;
+
+    const inquiryClientId = party?.person?.clientId
+      ? String(party.person.clientId)
+      : undefined;
+    const inquiryOptions = inquiryClientId
+      ? { clientId: inquiryClientId }
+      : undefined;
+
+    result.input = {
+      plateId: party?.vehicle?.plateId,
+      ...(plate ? { plate } : {}),
+      ...(nationalCode ? { nationalCode } : {}),
+      ...(birthDate !== null && birthDate !== undefined
+        ? { birthDate }
+        : {}),
+    };
+
+    if (dryRun) {
+      this.logger.log(
+        `[dry-run] ${caseLabel} ${role} input=${JSON.stringify(result.input)}`,
+      );
+    }
+
+    if (!plate || !nationalCode) {
+      result.thirdParty = {
+        ok: false,
+        message: !plate
+          ? "plate not found on party"
+          : "nationalCodeOfInsurer/nationalCodeOfDriver missing",
+      };
+    } else {
+      await this.waitForRateLimit();
+      try {
+        const inquiry = await this.sandHubService.getTejaratBlockInquiry(
+          {
+            plate: {
+              ...plate,
+              nationalCode,
+            },
+            nationalCodeOfInsurer: nationalCode,
+          },
+          inquiryOptions,
+        );
+
+        if (inquiry.mapped?.Error) {
+          this.recordPartyInquiry(inquiries, "thirdParty", role, false, {
+            source: "TEJARAT_BLOCK_INQUIRY",
+            raw: inquiry.raw,
+            mapped: inquiry.mapped,
+          });
+          inquiriesChanged = true;
+          result.thirdParty = {
+            ok: false,
+            message: inquiry.mapped.Error.Message || "third-party inquiry error",
+          };
+        } else {
+          nextParty = this.applyThirdPartyToParty(nextParty, inquiry.raw, inquiry.mapped);
+          partyChanged = true;
+          this.recordPartyInquiry(inquiries, "thirdParty", role, true, {
+            source: "TEJARAT_BLOCK_INQUIRY",
+            raw: inquiry.raw,
+            mapped: inquiry.mapped,
+            refreshedAt: new Date().toISOString(),
+          });
+          inquiriesChanged = true;
+          result.thirdParty = { ok: true };
+          if (dryRun) {
+            result.preview = {
+              ...(result.preview || {}),
+              thirdParty: inquiries.thirdParty?.data?.[role],
+              party: {
+                vehicle: {
+                  name: nextParty.vehicle?.name,
+                  type: nextParty.vehicle?.type,
+                  plateId: nextParty.vehicle?.plateId,
+                },
+                insurance: {
+                  policyNumber: nextParty.insurance?.policyNumber,
+                  company: nextParty.insurance?.company,
+                  financialCeiling: nextParty.insurance?.financialCeiling,
+                  startDate: nextParty.insurance?.startDate,
+                  endDate: nextParty.insurance?.endDate,
+                },
+              },
+            };
+          }
+        }
+      } catch (error: any) {
+        this.recordPartyInquiry(inquiries, "thirdParty", role, false, {}, error);
+        inquiriesChanged = true;
+        result.thirdParty = {
+          ok: false,
+          message: error?.message || String(error),
+        };
+      }
+    }
+
+    if (!nationalCode || birthDate === null || birthDate === undefined) {
+      result.person = {
+        ok: false,
+        message: !nationalCode
+          ? "nationalCodeOfInsurer/nationalCodeOfDriver missing"
+          : "insurerBirthday/driverBirthday missing",
+      };
+    } else {
+      await this.waitForRateLimit();
+      try {
+        const personData = await this.sandHubService.getPersonalInquiry(
+          nationalCode,
+          birthDate,
+          inquiryOptions,
+        );
+        this.recordPartyInquiry(inquiries, "person", role, true, personData);
+        inquiriesChanged = true;
+        result.person = { ok: true };
+        if (dryRun) {
+          result.preview = {
+            ...(result.preview || {}),
+            person: inquiries.person?.data?.[role],
+          };
+          this.logger.log(
+            `[dry-run] ${caseLabel} ${role} person preview=${JSON.stringify(result.preview.person)}`,
+          );
+        }
+      } catch (error: any) {
+        this.recordPartyInquiry(inquiries, "person", role, false, {}, error);
+        inquiriesChanged = true;
+        result.person = {
+          ok: false,
+          message: error?.message || String(error),
+        };
+      }
+    }
+
+    if (dryRun && result.preview?.thirdParty) {
+      this.logger.log(
+        `[dry-run] ${caseLabel} ${role} thirdParty mapped.company=${(result.preview.thirdParty as any)?.mapped?.CompanyName ?? "-"}`,
+      );
+    }
+
+    return { party: nextParty, partyChanged, inquiriesChanged, result };
+  }
+
+  private applyThirdPartyToParty(
+    party: Record<string, any>,
+    raw: Record<string, any>,
+    mapped: Record<string, any>,
+  ): Record<string, any> {
+    const next = { ...party };
+    next.vehicle = { ...(next.vehicle || {}) };
+    next.insurance = { ...(next.insurance || {}) };
+
+    const existingCarBody = next.vehicle.inquiry?.carBody;
+
+    next.vehicle.inquiry = {
+      source: "TEJARAT_BLOCK_INQUIRY",
+      raw,
+      mapped,
+      refreshedAt: new Date().toISOString(),
+      ...(existingCarBody ? { carBody: existingCarBody } : {}),
+    };
+
+    next.vehicle.name =
+      mapped.vehiclePersianName ||
+      mapped.MapTypNam ||
+      next.vehicle.name ||
+      "اطلاعات این گزینه در استعلام موجود نیست";
+    next.vehicle.type =
+      mapped.persianCarType ||
+      mapped.MapUsageName ||
+      next.vehicle.type;
+    next.insurance.policyNumber =
+      mapped.LastCompanyDocumentNumber ||
+      mapped.insuranceNumber ||
+      next.insurance.policyNumber;
+    next.insurance.company =
+      mapped.companyPersianName || mapped.CompanyName || next.insurance.company;
+    next.insurance.financialCeiling =
+      mapped.financeCoverage || mapped.FinancialCvrCptl || next.insurance.financialCeiling;
+    next.insurance.startDate =
+      mapped.persianStartDate || mapped.IssueDate || mapped.SatrtDate || next.insurance.startDate;
+    next.insurance.endDate =
+      mapped.persianEndDate || mapped.EndDate || next.insurance.endDate;
+
+    return next;
+  }
+
+  private async syncInquiriesToClaims(
+    blameRequestId: string,
+    inquiries: Record<string, any>,
+  ): Promise<number> {
+    const claims = await this.claimCaseDbService.find({
+      blameRequestId: new Types.ObjectId(blameRequestId),
+    });
+
+    const inquiryPatch: Record<string, unknown> = {};
+    if (inquiries.thirdParty) inquiryPatch["inquiries.thirdParty"] = inquiries.thirdParty;
+    if (inquiries.person) inquiryPatch["inquiries.person"] = inquiries.person;
+    if (!Object.keys(inquiryPatch).length) return 0;
+
+    let updated = 0;
+    for (const claim of claims) {
+      const result = await this.claimCaseDbService.findByIdAndUpdate(
+        String(claim._id),
+        {
+          $set: {
+            ...inquiryPatch,
+            updatedAt: new Date(),
+          },
+        },
+      );
+      if (result) updated += 1;
+    }
+    return updated;
+  }
+
+  private recordPartyInquiry(
+    inquiries: Record<string, any>,
+    key: "thirdParty" | "person",
+    role: PartyRole,
+    has: boolean,
+    data: Record<string, unknown> = {},
+    error?: any,
+  ): void {
+    const existingBlock = inquiries[key] || {};
+    const existingData =
+      existingBlock.data &&
+      typeof existingBlock.data === "object" &&
+      !Array.isArray(existingBlock.data)
+        ? { ...existingBlock.data }
+        : {};
+
+    inquiries[key] = {
+      has: has || Object.keys(existingData).length > 0,
+      data: {
+        ...existingData,
+        [role]: data,
+      },
+      ...(error ? { error: this.normalizeInquiryError(error) } : {}),
+      updatedAt: new Date(),
+    };
+  }
+
+  private normalizeInquiryError(error: any): Record<string, unknown> {
+    return {
+      message: error?.message || String(error),
+      status: error?.status ?? error?.response?.status,
+      data: error?.data ?? error?.response?.data,
+    };
+  }
+
+  private resolvePartyPlate(party: Record<string, any>): PlateParts | null {
+    const fromPlateId = this.parsePlateFromCompactString(party?.vehicle?.plateId);
+    if (fromPlateId) return fromPlateId;
+
+    const candidates = [
+      party?.vehicle?.inquiry?.mapped,
+      party?.vehicle?.inquiry?.raw,
+      party?.vehicle?.inquiry,
+      party?.vehicle,
+    ].filter(Boolean);
+
+    for (const candidate of candidates) {
+      const leftDigits = this.firstPresent(candidate.Plk1, candidate.platePartOne);
+      const centerAlphabet = this.firstPresent(
+        candidate.plateLetterid,
+        candidate.plateLetterId,
+        candidate.plateLetterTitle,
+      );
+      const centerDigits = this.firstPresent(candidate.Plk3, candidate.platePartThree);
+      const ir = this.firstPresent(candidate.PlkSrl, candidate.plkSrl, candidate.plateSerialNumber);
+
+      if (
+        leftDigits !== undefined &&
+        centerAlphabet !== undefined &&
+        centerDigits !== undefined &&
+        ir !== undefined
+      ) {
+        const plateLetter = String(centerAlphabet).trim();
+        const parsed: PlateParts = {
+          leftDigits: Number(leftDigits),
+          centerAlphabet: plateLetter,
+          centerDigits: Number(centerDigits),
+          ir: Number(ir),
+        };
+        if (
+          Number.isFinite(parsed.leftDigits) &&
+          Number.isFinite(parsed.centerDigits) &&
+          Number.isFinite(parsed.ir) &&
+          parsed.centerAlphabet
+        ) {
+          return parsed;
+        }
+      }
+    }
+
+    return null;
+  }
+
+  private parsePlateFromCompactString(plateId?: string): PlateParts | null {
+    if (!plateId) return null;
+    const parts = String(plateId).split("-");
+    if (parts.length !== 4) return null;
+
+    const [irRaw, leftRaw, alphaRaw, centerRaw] = parts;
+    const ir = Number(irRaw);
+    const leftDigits = Number(leftRaw);
+    const centerDigits = Number(centerRaw);
+    const centerAlphabet = String(alphaRaw || "").trim();
+
+    if (
+      !Number.isFinite(ir) ||
+      !Number.isFinite(leftDigits) ||
+      !Number.isFinite(centerDigits) ||
+      !centerAlphabet
+    ) {
+      return null;
+    }
+
+    return { leftDigits, centerAlphabet, centerDigits, ir };
+  }
+
+  private async waitForRateLimit(): Promise<void> {
+    const perMinute = Number(process.env.RATE_LIMIT_PER_MINUTE || 5);
+    const minDelayMs = Math.ceil(60000 / Math.max(1, perMinute));
+    const elapsed = Date.now() - this.lastRequestAt;
+    if (this.lastRequestAt > 0 && elapsed < minDelayMs) {
+      await this.delay(minDelayMs - elapsed);
+    }
+    this.lastRequestAt = Date.now();
+  }
+
+  private delay(ms: number): Promise<void> {
+    return new Promise((resolve) => setTimeout(resolve, ms));
+  }
+
+  private cleanString(value: unknown): string {
+    return value === undefined || value === null ? "" : String(value).trim();
+  }
+
+  private firstPresent(...values: unknown[]): unknown {
+    return values.find((value) => value !== undefined && value !== null && value !== "");
+  }
+}
diff --git a/src/request-management/request-management.module.ts b/src/request-management/request-management.module.ts
index c2b4f08..c5d84e1 100644
--- a/src/request-management/request-management.module.ts
+++ b/src/request-management/request-management.module.ts
@@ -42,6 +42,8 @@ import { ExpertInitiatedV2Controller } from "./expert-initiated.v2.controller";
 import { ExpertInitiatedBlameMirrorController } from "./expert-initiated-blame.mirror.controller";
 import { RegistrarInitiatedController } from "./registrar-initiated.controller";
 import { RegistrarBlameMirrorController } from "./registrar-blame.mirror.controller";
+import { InquiryRefreshController } from "./inquiry-refresh.controller";
+import { InquiryRefreshService } from "./inquiry-refresh.service";
 
 @Module({
   imports: [
@@ -77,9 +79,11 @@ import { RegistrarBlameMirrorController } from "./registrar-blame.mirror.control
     ExpertInitiatedBlameMirrorController,
     RegistrarInitiatedController,
     RegistrarBlameMirrorController,
+    InquiryRefreshController,
   ],
   providers: [
     RequestManagementService,
+    InquiryRefreshService,
     BlameVideoDbService,
     BlameVoiceDbService,
     UserSignDbService,