{
  "timezone": "Asia/Tehran",
  "globalToggle": true,
  "weeklyWindows": [
    {
      "day": "saturday",
      "intervals": [
        {
          "start": "09:00",
          "end": "19:30"
        }
      ]
    },
    {
      "day": "sunday",
      "intervals": [
        {
          "start": "09:00",
          "end": "19:30"
        }
      ]
    },
    {
      "day": "monday",
      "intervals": [
        {
          "start": "09:00",
          "end": "19:30"
        }
      ]
    },
    {
      "day": "tuesday",
      "intervals": [
        {
          "start": "09:00",
          "end": "19:30"
        }
      ]
    },
    {
      "day": "wednesday",
      "intervals": [
        {
          "start": "08:00",
          "end": "19:00"
        }
      ]
    },
    {
      "day": "thursday",
      "intervals": [
        {
          "start": "08:00",
          "end": "12:00"
        }
      ]
    },
    {
      "day": "friday",
      "intervals": []
    }
  ],
  "exceptions": [
    {
      "date": "2025-03-20",
      "intervals": [],
      "reason": "Holiday Nowruz"
    },
    {
      "date": "2025-03-21",
      "intervals": [
        {
          "start": "10:00",
          "end": "14:00"
        }
      ],
      "reason": "Special hours"
    }
  ],
  "policy": {
    "onClose": "allow_existing_until_end"
  },
  "messageTemplate": {
    "key": "errors.online_conversation_unavailable",
    "default": "Online conversation is not available now. Next opening: {{nextOpen}}"
  }
}