update the esg

src/app.module.ts

@@ -11,6 +11,7 @@ import { RateLimitModule } from './rate-limit/rate-limit.module';
 import { LoggingModule } from './logging/logging.module';
 import { ProvidersModule } from './providers/providers.module';
 import { InquiryModule } from './inquiry/inquiry.module';
+import { ClaimsModule } from './claims/claims.module';
 import { DatabaseSeederModule } from './database/database-seeder.module';
 
 /**
@@ -34,6 +35,7 @@ import { DatabaseSeederModule } from './database/database-seeder.module';
     DatabaseSeederModule,
     ProvidersModule,
     InquiryModule,
+    ClaimsModule,
   ],
 })
 export class AppModule implements NestModule {

src/claims/claims.controller.ts

@@ -0,0 +1,32 @@
+import { Body, Controller, Post, UseGuards, UseInterceptors } from '@nestjs/common';
+import { ApiBearerAuth, ApiOperation, ApiResponse, ApiTags } from '@nestjs/swagger';
+import { Throttle } from '@nestjs/throttler';
+import { JwtAuthGuard } from '../auth/guards/jwt-auth.guard';
+import { ResponseTransformInterceptor } from '../common/interceptors/response-transform.interceptor';
+import { UserRateLimitGuard } from '../rate-limit/user-rate-limit.guard';
+import { SubmitThirdPartyClaimDto } from './dto/submit-third-party-claim.dto';
+import { ThirdPartyClaimService, ThirdPartyClaimSubmitResult } from './third-party-claim.service';
+
+@ApiTags('Claims')
+@ApiBearerAuth()
+@Controller('claims')
+@UseGuards(JwtAuthGuard, UserRateLimitGuard)
+@UseInterceptors(ResponseTransformInterceptor)
+export class ClaimsController {
+  constructor(private readonly thirdPartyClaimService: ThirdPartyClaimService) {}
+
+  @Post('third-party/submit')
+  @Throttle({ default: { limit: 20, ttl: 60000 } })
+  @ApiOperation({
+    summary: 'Submit a third-party car financial claim to Fanavaran',
+    description:
+      'Authenticates with Fanavaran, resolves the latest third-party policy for the national code, ' +
+      'resolves ClaimExpertId from evaluation history when provided, and submits the claim.',
+  })
+  @ApiResponse({ status: 201, description: 'Claim submitted or structured failure returned' })
+  async submitThirdPartyClaim(
+    @Body() dto: SubmitThirdPartyClaimDto,
+  ): Promise<ThirdPartyClaimSubmitResult> {
+    return this.thirdPartyClaimService.submit(dto);
+  }
+}

src/claims/claims.module.ts

@@ -0,0 +1,31 @@
+import { Module } from '@nestjs/common';
+import { MongooseModule } from '@nestjs/mongoose';
+import { ProvidersModule } from '../providers/providers.module';
+import { ClaimsController } from './claims.controller';
+import { FanavaranAuthService } from './fanavaran/fanavaran-auth.service';
+import { FanavaranApiService } from './fanavaran/fanavaran-api.service';
+import { EvaluationRequest, EvaluationRequestSchema } from './schemas/evaluation-request.schema';
+import { FieldExpert, FieldExpertSchema } from './schemas/field-expert.schema';
+import { ClaimExpertResolverService } from './services/claim-expert-resolver.service';
+import { EvaluationRequestService } from './services/evaluation-request.service';
+import { ThirdPartyClaimService } from './third-party-claim.service';
+
+@Module({
+  imports: [
+    ProvidersModule,
+    MongooseModule.forFeature([
+      { name: FieldExpert.name, schema: FieldExpertSchema },
+      { name: EvaluationRequest.name, schema: EvaluationRequestSchema },
+    ]),
+  ],
+  controllers: [ClaimsController],
+  providers: [
+    FanavaranAuthService,
+    FanavaranApiService,
+    EvaluationRequestService,
+    ClaimExpertResolverService,
+    ThirdPartyClaimService,
+  ],
+  exports: [ThirdPartyClaimService, FanavaranApiService, ClaimExpertResolverService],
+})
+export class ClaimsModule {}

src/claims/dto/submit-third-party-claim.dto.ts

@@ -0,0 +1,312 @@
+import { ApiProperty, ApiPropertyOptional } from '@nestjs/swagger';
+import { Type } from 'class-transformer';
+import {
+  IsEnum,
+  IsInt,
+  IsNotEmpty,
+  IsNumber,
+  IsOptional,
+  IsString,
+  Length,
+  Matches,
+  Max,
+  Min,
+  ValidateIf,
+} from 'class-validator';
+import { FanavaranInsuranceLineId } from '../fanavaran/fanavaran.types';
+
+export class SubmitThirdPartyClaimDto {
+  @ApiProperty({ example: '0059132574', description: 'Policy holder national code (10 digits)' })
+  @IsString()
+  @IsNotEmpty()
+  @Length(10, 10)
+  @Matches(/^\d{10}$/, { message: 'nationalCode must be exactly 10 digits' })
+  nationalCode!: string;
+
+  @ApiPropertyOptional({
+    example: FanavaranInsuranceLineId.THIRD_PARTY,
+    enum: FanavaranInsuranceLineId,
+    default: FanavaranInsuranceLineId.THIRD_PARTY,
+  })
+  @IsOptional()
+  @IsEnum(FanavaranInsuranceLineId)
+  @Type(() => Number)
+  insuranceLineId?: FanavaranInsuranceLineId;
+
+  @ApiPropertyOptional({
+    description: 'Override ClaimExpertId instead of resolving from evaluation history',
+    example: 4662,
+  })
+  @IsOptional()
+  @IsInt()
+  @Type(() => Number)
+  claimExpertId?: number;
+
+  @ApiPropertyOptional({
+    description: 'Evaluation/claim case id — latest expert from history is used when claimExpertId is omitted',
+    example: 'CASE-2026-001',
+  })
+  @IsOptional()
+  @IsString()
+  evaluationRequestId?: string;
+
+  @ApiPropertyOptional({
+    description: 'Use a specific policy id instead of resolving the latest policy from Fanavaran',
+    example: 14821240,
+  })
+  @IsOptional()
+  @IsInt()
+  @Type(() => Number)
+  policyId?: number;
+
+  @ApiProperty({ example: 701 })
+  @IsInt()
+  @Type(() => Number)
+  AccidentCityId!: number;
+
+  @ApiProperty({ example: 155 })
+  @IsInt()
+  @Type(() => Number)
+  AccidentReportTypeId!: number;
+
+  @ApiProperty({ example: 1 })
+  @IsInt()
+  @Type(() => Number)
+  AccidentVehicleUsedId!: number;
+
+  @ApiProperty({ example: 167 })
+  @IsInt()
+  @Type(() => Number)
+  CompensationReferenceId!: number;
+
+  @ApiProperty({ example: 2 })
+  @IsInt()
+  @Type(() => Number)
+  CulpritLicenceTypeId!: number;
+
+  @ApiProperty({ example: 337 })
+  @IsInt()
+  @Type(() => Number)
+  CulpritTypeId!: number;
+
+  @ApiProperty({ example: 6 })
+  @IsInt()
+  @Type(() => Number)
+  AccidentCauseId!: number;
+
+  @ApiProperty({ example: '1405/03/17' })
+  @IsString()
+  @IsNotEmpty()
+  AccidentDate!: string;
+
+  @ApiProperty({ example: '1405/03/17' })
+  @IsString()
+  @IsNotEmpty()
+  AnnouncementDate!: string;
+
+  @ApiProperty({ example: '1405/03/17' })
+  @IsString()
+  @IsNotEmpty()
+  DocReceivedDate!: string;
+
+  @ApiProperty({ example: '15:59' })
+  @IsString()
+  @IsNotEmpty()
+  AccidentTime!: string;
+
+  @ApiProperty({ example: 'تهران، محله کوی نصر، بزرگراه جلال آل احمد' })
+  @IsString()
+  @IsNotEmpty()
+  AccidentLocationAddress!: string;
+
+  @ApiProperty({ example: 143 })
+  @IsNumber()
+  @Min(0)
+  @Type(() => Number)
+  EstimateAmount!: number;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  @ValidateIf((_obj, value) => value !== null)
+  @IsInt()
+  @Type(() => Number)
+  AccidentCulpritId?: number | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  CouponNo?: string | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  CourtArchiveNo?: string | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  @ValidateIf((_obj, value) => value !== null)
+  @IsInt()
+  @Type(() => Number)
+  CulpritLicenceCityId?: number | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  @ValidateIf((_obj, value) => value !== null)
+  @IsInt()
+  @Type(() => Number)
+  CulpritLicenceCountryId?: number | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  CulpritLicenceForeignCityName?: string | null;
+
+  @ApiProperty({ example: '1394/10/13' })
+  @IsString()
+  @IsNotEmpty()
+  CulpritLicenceIssuDate!: string;
+
+  @ApiProperty({ example: '1124242' })
+  @IsString()
+  @IsNotEmpty()
+  CulpritLicenceNo!: string;
+
+  @ApiProperty({ example: 1 })
+  @IsInt()
+  @Min(1)
+  @Type(() => Number)
+  DamagedCount!: number;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  DmgAssessorFirstCreationTime?: string | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  EntryDate?: string | null;
+
+  @ApiProperty({ example: 1 })
+  @IsInt()
+  @Min(0)
+  @Max(1)
+  @Type(() => Number)
+  IsLicenseMatchWithVehicleKind!: number;
+
+  @ApiProperty({ example: 0 })
+  @IsInt()
+  @Min(0)
+  @Max(1)
+  @Type(() => Number)
+  HasOtherCulprit!: number;
+
+  @ApiProperty({ example: 0 })
+  @IsInt()
+  @Min(0)
+  @Max(1)
+  @Type(() => Number)
+  IsAccidentOutOfBorder!: number;
+
+  @ApiProperty({ example: 0 })
+  @IsInt()
+  @Min(0)
+  @Max(1)
+  @Type(() => Number)
+  IsFatalAccident!: number;
+
+  @ApiProperty({ example: 0 })
+  @IsInt()
+  @Min(0)
+  @Max(1)
+  @Type(() => Number)
+  IsPlaqueChanged!: number;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  @ValidateIf((_obj, value) => value !== null)
+  @IsInt()
+  @Type(() => Number)
+  PlaqueCityId?: number | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  @ValidateIf((_obj, value) => value !== null)
+  @IsInt()
+  @Type(() => Number)
+  PlaqueKindId?: number | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  @ValidateIf((_obj, value) => value !== null)
+  @IsInt()
+  @Type(() => Number)
+  PlaqueLeftNo?: number | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  @ValidateIf((_obj, value) => value !== null)
+  @IsInt()
+  @Type(() => Number)
+  PlaqueMiddleCodeId?: number | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  PlaqueNo?: string | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  @ValidateIf((_obj, value) => value !== null)
+  @IsInt()
+  @Type(() => Number)
+  PlaqueRightNo?: number | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  @ValidateIf((_obj, value) => value !== null)
+  @IsInt()
+  @Type(() => Number)
+  PlaqueSampleId?: number | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  @ValidateIf((_obj, value) => value !== null)
+  @IsInt()
+  @Type(() => Number)
+  PlaqueSerial?: number | null;
+
+  @ApiProperty({ example: 1 })
+  @IsInt()
+  @Type(() => Number)
+  PoliceOfficerId!: number;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  PoliceReportDesc?: string | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  PoliceReportSeri?: string | null;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  PoliceReportSerial?: string | null;
+
+  @ApiPropertyOptional({ example: '', default: '' })
+  @IsOptional()
+  @IsString()
+  PreviousPolicyEndDate?: string;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  TrackingCode?: string | null;
+
+  @ApiProperty({ example: 0 })
+  @IsInt()
+  @Min(0)
+  @Max(1)
+  @Type(() => Number)
+  IsLicenseReplacement!: number;
+
+  @ApiPropertyOptional({ nullable: true })
+  @IsOptional()
+  @ValidateIf((_obj, value) => value !== null)
+  @IsInt()
+  @Type(() => Number)
+  UnknownCulpritCauseId?: number | null;
+}

src/claims/fanavaran/fanavaran-api.service.ts

@@ -0,0 +1,119 @@
+import { Injectable, Logger } from '@nestjs/common';
+import { ConfigService } from '@nestjs/config';
+import { AxiosError, AxiosInstance } from 'axios';
+import { createOutboundAxiosInstance } from '../../common/helpers/http-client.helper';
+import { FanavaranConfig } from '../../config/configuration';
+import { FanavaranAuthService } from './fanavaran-auth.service';
+import {
+  FanavaranInsuranceLineId,
+  FanavaranPolicySummary,
+  ThirdPartyCarFinancialClaimPayload,
+} from './fanavaran.types';
+
+@Injectable()
+export class FanavaranApiService {
+  private readonly logger = new Logger(FanavaranApiService.name);
+  private readonly httpClient: AxiosInstance;
+  private readonly config: FanavaranConfig;
+
+  constructor(
+    configService: ConfigService,
+    private readonly authService: FanavaranAuthService,
+  ) {
+    this.config = configService.get<FanavaranConfig>('fanavaran')!;
+    this.httpClient = createOutboundAxiosInstance({
+      baseURL: this.config.baseUrl,
+      timeout: this.config.timeout,
+      headers: {
+        'Content-Type': 'application/json',
+      },
+    });
+  }
+
+  async inquiryLatestPolicy(
+    nationalCode: string,
+    insuranceLineId: FanavaranInsuranceLineId = FanavaranInsuranceLineId.THIRD_PARTY,
+  ): Promise<FanavaranPolicySummary> {
+    const authenticationToken = await this.authService.getAuthenticationToken();
+    const response = await this.httpClient.get<FanavaranPolicySummary[]>(
+      '/api/BimeApi/v2.0/common/Policies/inquiry-my-policies',
+      {
+        params: {
+          InsuranceLineId: insuranceLineId,
+          NationalCode: nationalCode,
+        },
+        headers: this.buildCommonHeaders(authenticationToken, this.config.policyInquiryLocation),
+      },
+    );
+
+    const policies = Array.isArray(response.data) ? response.data : [];
+    if (policies.length === 0) {
+      throw new Error(
+        `No Fanavaran policies found for nationalCode=${nationalCode}, insuranceLineId=${insuranceLineId}`,
+      );
+    }
+
+    const latest = this.pickLatestPolicy(policies);
+    this.logger.log(
+      `Fanavaran policy selected | nationalCode=${nationalCode} | policyId=${latest.PolicyId} | issuDate=${latest.IssuDate}`,
+    );
+    return latest;
+  }
+
+  async submitThirdPartyCarFinancialClaim(
+    payload: ThirdPartyCarFinancialClaimPayload,
+  ): Promise<unknown> {
+    const authenticationToken = await this.authService.getAuthenticationToken();
+
+    try {
+      const response = await this.httpClient.post(
+        '/api/BimeApi/v2.0/car/third-party-car-financial-claims',
+        payload,
+        {
+          headers: this.buildCommonHeaders(authenticationToken, this.config.claimSubmitLocation),
+        },
+      );
+      return response.data;
+    } catch (error) {
+      throw this.formatApiError(error);
+    }
+  }
+
+  pickLatestPolicy(policies: FanavaranPolicySummary[]): FanavaranPolicySummary {
+    return [...policies].sort((left, right) => {
+      const dateCompare = right.IssuDate.localeCompare(left.IssuDate);
+      if (dateCompare !== 0) {
+        return dateCompare;
+      }
+      return right.PolicyId - left.PolicyId;
+    })[0];
+  }
+
+  private buildCommonHeaders(
+    authenticationToken: string,
+    location: number,
+  ): Record<string, string | number> {
+    return {
+      authenticationToken,
+      CorpId: this.config.corpId,
+      ContractId: this.config.contractId,
+      Location: location,
+    };
+  }
+
+  private formatApiError(error: unknown): Error {
+    if (!(error instanceof AxiosError)) {
+      return error instanceof Error ? error : new Error(String(error));
+    }
+
+    const status = error.response?.status;
+    const body =
+      typeof error.response?.data === 'string'
+        ? error.response.data
+        : JSON.stringify(error.response?.data ?? {});
+
+    return new Error(
+      `Fanavaran API request failed${status ? ` (${status})` : ''}: ${error.message} | body=${body}`,
+    );
+  }
+}

src/claims/fanavaran/fanavaran-auth.service.ts

@@ -0,0 +1,141 @@
+import { Injectable, Logger } from '@nestjs/common';
+import { ConfigService } from '@nestjs/config';
+import { AxiosInstance } from 'axios';
+import { createOutboundAxiosInstance } from '../../common/helpers/http-client.helper';
+import { FanavaranConfig } from '../../config/configuration';
+import { GeneralTokenService } from '../../providers/services/general-token.service';
+import { FanavaranLoginUserInfo } from './fanavaran.types';
+
+const APP_TOKEN_PROVIDER = 'Fanavaran:AppToken';
+const AUTH_TOKEN_PROVIDER = 'Fanavaran:AuthToken';
+
+@Injectable()
+export class FanavaranAuthService {
+  private readonly logger = new Logger(FanavaranAuthService.name);
+  private readonly httpClient: AxiosInstance;
+  private readonly config: FanavaranConfig;
+
+  constructor(
+    configService: ConfigService,
+    private readonly generalTokenService: GeneralTokenService,
+  ) {
+    this.config = configService.get<FanavaranConfig>('fanavaran')!;
+    this.httpClient = createOutboundAxiosInstance({
+      baseURL: this.config.baseUrl,
+      timeout: this.config.timeout,
+    });
+  }
+
+  isEnabled(): boolean {
+    return (
+      this.config.enabled &&
+      Boolean(this.config.baseUrl) &&
+      Boolean(this.config.appName) &&
+      Boolean(this.config.appSecret) &&
+      Boolean(this.config.userName) &&
+      Boolean(this.config.password)
+    );
+  }
+
+  async getAuthenticationToken(): Promise<string> {
+    const cached = await this.generalTokenService.getLatestToken(AUTH_TOKEN_PROVIDER);
+    if (cached && !(await this.generalTokenService.isTokenExpired(cached))) {
+      return cached.accessToken;
+    }
+
+    const appToken = await this.getAppToken();
+    const { authenticationToken } = await this.login(appToken);
+    return authenticationToken;
+  }
+
+  private async getAppToken(): Promise<string> {
+    const cached = await this.generalTokenService.getLatestToken(APP_TOKEN_PROVIDER);
+    if (cached && !(await this.generalTokenService.isTokenExpired(cached))) {
+      return cached.accessToken;
+    }
+
+    const response = await this.httpClient.post(
+      '/api/EITAuthentication/GetAppToken',
+      undefined,
+      {
+        headers: {
+          appname: this.config.appName,
+          secret: this.config.appSecret,
+        },
+      },
+    );
+
+    const appToken = this.readHeader(response.headers, 'apptoken');
+    if (!appToken) {
+      throw new Error('Fanavaran GetAppToken did not return appToken header');
+    }
+
+    await this.cacheToken(APP_TOKEN_PROVIDER, appToken, this.config.appTokenTtlSeconds);
+    return appToken;
+  }
+
+  private async login(appToken: string): Promise<{
+    authenticationToken: string;
+    user: FanavaranLoginUserInfo;
+  }> {
+    const response = await this.httpClient.post('/api/EITAuthentication/Login', undefined, {
+      headers: {
+        appToken,
+        userName: this.config.userName,
+        password: this.config.password,
+      },
+    });
+
+    const authenticationToken = this.readHeader(response.headers, 'authenticationtoken');
+    if (!authenticationToken) {
+      throw new Error('Fanavaran Login did not return authenticationToken header');
+    }
+
+    await this.cacheToken(
+      AUTH_TOKEN_PROVIDER,
+      authenticationToken,
+      this.config.authTokenTtlSeconds,
+    );
+
+    const user = response.data as FanavaranLoginUserInfo;
+    this.logger.log(
+      `Fanavaran login succeeded | user=${user?.UserName ?? this.config.userName}`,
+    );
+
+    return { authenticationToken, user };
+  }
+
+  private async cacheToken(
+    serviceProvider: string,
+    token: string,
+    ttlSeconds: number,
+  ): Promise<void> {
+    const expiresAt = new Date(Date.now() + ttlSeconds * 1000);
+    await this.generalTokenService.create({
+      serviceProvider,
+      tokenType: 'Bearer',
+      url: this.config.baseUrl,
+      clientId: this.config.appName,
+      clientSecret: '***',
+      username: this.config.userName,
+      scope: serviceProvider,
+      accessToken: token,
+      expiresIn: ttlSeconds,
+      expiresAt,
+    });
+  }
+
+  private readHeader(
+    headers: Record<string, unknown>,
+    name: string,
+  ): string | undefined {
+    const value = headers[name];
+    if (typeof value === 'string' && value.trim()) {
+      return value.trim();
+    }
+    if (Array.isArray(value) && typeof value[0] === 'string') {
+      return value[0].trim();
+    }
+    return undefined;
+  }
+}

src/claims/fanavaran/fanavaran.types.ts

@@ -0,0 +1,81 @@
+/** Fanavaran (Iran EIT) insurance line identifiers. */
+export enum FanavaranInsuranceLineId {
+  CAR_BODY = 4,
+  THIRD_PARTY = 5,
+}
+
+export interface FanavaranPolicySummary {
+  BeginDate: string;
+  CustomerId: number;
+  EffectiveDate: string | null;
+  EndDate: string;
+  EndoNo: number;
+  InsuranceLineId: number;
+  IsClosed: number;
+  IssuDate: string;
+  OpUnitId: number;
+  PayerCustomerId: number;
+  PersonRoleId: number;
+  PolicyGroupId: number;
+  PolicyId: number;
+  PolicyNo: number;
+  PolicyVerNo: number;
+  Status: number;
+  TranTypeId: number;
+}
+
+export interface FanavaranLoginUserInfo {
+  UserName: string;
+  UserId: string;
+  FarsiName: string | null;
+}
+
+export interface ThirdPartyCarFinancialClaimPayload {
+  AccidentCityId: number;
+  AccidentReportTypeId: number;
+  AccidentVehicleUsedId: number;
+  ClaimExpertId: number;
+  CompensationReferenceId: number;
+  CulpritLicenceTypeId: number;
+  CulpritTypeId: number;
+  AccidentCauseId: number;
+  AccidentDate: string;
+  AnnouncementDate: string;
+  DocReceivedDate: string;
+  AccidentTime: string;
+  AccidentLocationAddress: string;
+  EstimateAmount: number;
+  AccidentCulpritId: number | null;
+  CouponNo: string | null;
+  CourtArchiveNo: string | null;
+  CulpritLicenceCityId: number | null;
+  CulpritLicenceCountryId: number | null;
+  CulpritLicenceForeignCityName: string | null;
+  CulpritLicenceIssuDate: string;
+  CulpritLicenceNo: string;
+  DamagedCount: number;
+  DmgAssessorFirstCreationTime: string | null;
+  EntryDate: string | null;
+  IsLicenseMatchWithVehicleKind: number;
+  HasOtherCulprit: number;
+  IsAccidentOutOfBorder: number;
+  IsFatalAccident: number;
+  IsPlaqueChanged: number;
+  PlaqueCityId: number | null;
+  PlaqueKindId: number | null;
+  PlaqueLeftNo: number | null;
+  PlaqueMiddleCodeId: number | null;
+  PlaqueNo: string | null;
+  PlaqueRightNo: number | null;
+  PlaqueSampleId: number | null;
+  PlaqueSerial: number | null;
+  PoliceOfficerId: number;
+  PoliceReportDesc: string | null;
+  PoliceReportSeri: string | null;
+  PoliceReportSerial: string | null;
+  PolicyId: number;
+  PreviousPolicyEndDate: string;
+  TrackingCode: string | null;
+  IsLicenseReplacement: number;
+  UnknownCulpritCauseId: number | null;
+}

src/claims/schemas/evaluation-request.schema.ts

@@ -0,0 +1,30 @@
+import { Prop, Schema, SchemaFactory } from '@nestjs/mongoose';
+import { HydratedDocument, Types } from 'mongoose';
+
+export type EvaluationRequestDocument = HydratedDocument<EvaluationRequest>;
+
+@Schema({ _id: false })
+export class EvaluationHistoryEntry {
+  @Prop({ type: Types.ObjectId, ref: 'FieldExpert', required: true })
+  expertId!: Types.ObjectId;
+
+  @Prop()
+  expertCode?: number;
+
+  @Prop({ required: true, default: () => new Date() })
+  evaluatedAt!: Date;
+}
+
+export const EvaluationHistoryEntrySchema =
+  SchemaFactory.createForClass(EvaluationHistoryEntry);
+
+@Schema({ timestamps: true, collection: 'evaluation_requests' })
+export class EvaluationRequest {
+  @Prop({ required: true, unique: true, trim: true })
+  requestId!: string;
+
+  @Prop({ type: [EvaluationHistoryEntrySchema], default: [] })
+  evaluations!: EvaluationHistoryEntry[];
+}
+
+export const EvaluationRequestSchema = SchemaFactory.createForClass(EvaluationRequest);

src/claims/schemas/field-expert.schema.ts

@@ -0,0 +1,18 @@
+import { Prop, Schema, SchemaFactory } from '@nestjs/mongoose';
+import { HydratedDocument, Types } from 'mongoose';
+
+export type FieldExpertDocument = HydratedDocument<FieldExpert>;
+
+@Schema({ timestamps: true, collection: 'field_experts' })
+export class FieldExpert {
+  @Prop({ required: true, trim: true })
+  name!: string;
+
+  @Prop({ required: true, unique: true })
+  expertCode!: number;
+
+  @Prop({ default: true })
+  active!: boolean;
+}
+
+export const FieldExpertSchema = SchemaFactory.createForClass(FieldExpert);

src/claims/services/claim-expert-resolver.service.ts

@@ -0,0 +1,72 @@
+import { Injectable } from '@nestjs/common';
+import { InjectModel } from '@nestjs/mongoose';
+import { Model, Types } from 'mongoose';
+import { ConfigService } from '@nestjs/config';
+import { FanavaranConfig } from '../../config/configuration';
+import { FieldExpert, FieldExpertDocument } from '../schemas/field-expert.schema';
+import { EvaluationRequestService } from './evaluation-request.service';
+
+export interface ClaimExpertResolutionInput {
+  claimExpertId?: number;
+  evaluationRequestId?: string;
+}
+
+@Injectable()
+export class ClaimExpertResolverService {
+  private readonly config: FanavaranConfig;
+
+  constructor(
+    configService: ConfigService,
+    @InjectModel(FieldExpert.name)
+    private readonly fieldExpertModel: Model<FieldExpertDocument>,
+    private readonly evaluationRequestService: EvaluationRequestService,
+  ) {
+    this.config = configService.get<FanavaranConfig>('fanavaran')!;
+  }
+
+  async resolveClaimExpertId(input: ClaimExpertResolutionInput): Promise<number> {
+    if (input.claimExpertId !== undefined && input.claimExpertId !== null) {
+      return input.claimExpertId;
+    }
+
+    if (input.evaluationRequestId) {
+      const resolved = await this.resolveFromEvaluationHistory(input.evaluationRequestId);
+      if (resolved !== undefined) {
+        return resolved;
+      }
+    }
+
+    return this.config.defaultClaimExpertId;
+  }
+
+  private async resolveFromEvaluationHistory(
+    evaluationRequestId: string,
+  ): Promise<number | undefined> {
+    const evaluationRequest =
+      await this.evaluationRequestService.findByRequestId(evaluationRequestId);
+    if (!evaluationRequest?.evaluations?.length) {
+      return undefined;
+    }
+
+    const latestEvaluation = [...evaluationRequest.evaluations].sort(
+      (left, right) => right.evaluatedAt.getTime() - left.evaluatedAt.getTime(),
+    )[0];
+
+    if (latestEvaluation.expertCode !== undefined && latestEvaluation.expertCode !== null) {
+      return latestEvaluation.expertCode;
+    }
+
+    if (!latestEvaluation.expertId) {
+      return undefined;
+    }
+
+    const expert = await this.fieldExpertModel
+      .findOne({
+        _id: new Types.ObjectId(latestEvaluation.expertId),
+        active: true,
+      })
+      .exec();
+
+    return expert?.expertCode;
+  }
+}

src/claims/services/evaluation-request.service.ts

@@ -0,0 +1,19 @@
+import { Injectable } from '@nestjs/common';
+import { InjectModel } from '@nestjs/mongoose';
+import { Model } from 'mongoose';
+import {
+  EvaluationRequest,
+  EvaluationRequestDocument,
+} from '../schemas/evaluation-request.schema';
+
+@Injectable()
+export class EvaluationRequestService {
+  constructor(
+    @InjectModel(EvaluationRequest.name)
+    private readonly evaluationRequestModel: Model<EvaluationRequestDocument>,
+  ) {}
+
+  async findByRequestId(requestId: string): Promise<EvaluationRequestDocument | null> {
+    return this.evaluationRequestModel.findOne({ requestId }).exec();
+  }
+}

src/claims/third-party-claim.service.ts

@@ -0,0 +1,159 @@
+import { Injectable, Logger, ServiceUnavailableException } from '@nestjs/common';
+import { generateTrackingCode } from '../common/helpers/tracking-code.helper';
+import { SubmitThirdPartyClaimDto } from './dto/submit-third-party-claim.dto';
+import { FanavaranApiService } from './fanavaran/fanavaran-api.service';
+import { FanavaranAuthService } from './fanavaran/fanavaran-auth.service';
+import {
+  FanavaranInsuranceLineId,
+  FanavaranPolicySummary,
+  ThirdPartyCarFinancialClaimPayload,
+} from './fanavaran/fanavaran.types';
+import { ClaimExpertResolverService } from './services/claim-expert-resolver.service';
+
+export interface ThirdPartyClaimSubmitResult {
+  success: boolean;
+  trackingCode: string;
+  message: string;
+  duration: number;
+  data: {
+    policyId: number;
+    claimExpertId: number;
+    policy: FanavaranPolicySummary;
+    fanavaranResponse: unknown;
+  } | null;
+  error: { code: string; message: string } | null;
+}
+
+@Injectable()
+export class ThirdPartyClaimService {
+  private readonly logger = new Logger(ThirdPartyClaimService.name);
+
+  constructor(
+    private readonly fanavaranAuthService: FanavaranAuthService,
+    private readonly fanavaranApiService: FanavaranApiService,
+    private readonly claimExpertResolver: ClaimExpertResolverService,
+  ) {}
+
+  async submit(dto: SubmitThirdPartyClaimDto): Promise<ThirdPartyClaimSubmitResult> {
+    const trackingCode = generateTrackingCode();
+    const start = Date.now();
+
+    if (!this.fanavaranAuthService.isEnabled()) {
+      throw new ServiceUnavailableException('Fanavaran integration is not configured');
+    }
+
+    try {
+      const insuranceLineId =
+        dto.insuranceLineId ?? FanavaranInsuranceLineId.THIRD_PARTY;
+      const claimExpertId = await this.claimExpertResolver.resolveClaimExpertId({
+        claimExpertId: dto.claimExpertId,
+        evaluationRequestId: dto.evaluationRequestId,
+      });
+
+      const policy =
+        dto.policyId !== undefined
+          ? ({ PolicyId: dto.policyId } as FanavaranPolicySummary)
+          : await this.fanavaranApiService.inquiryLatestPolicy(
+              dto.nationalCode,
+              insuranceLineId,
+            );
+
+      const payload = this.buildClaimPayload(dto, policy.PolicyId, claimExpertId);
+      const fanavaranResponse =
+        await this.fanavaranApiService.submitThirdPartyCarFinancialClaim(payload);
+
+      const duration = Date.now() - start;
+      this.logger.log(
+        `Third-party claim submitted | trackingCode=${trackingCode} | policyId=${policy.PolicyId} | claimExpertId=${claimExpertId} | durationMs=${duration}`,
+      );
+
+      return {
+        success: true,
+        trackingCode,
+        message: 'Third-party claim submitted successfully',
+        duration,
+        data: {
+          policyId: policy.PolicyId,
+          claimExpertId,
+          policy,
+          fanavaranResponse,
+        },
+        error: null,
+      };
+    } catch (error) {
+      const duration = Date.now() - start;
+      const message = error instanceof Error ? error.message : 'Third-party claim submission failed';
+      this.logger.error(
+        `Third-party claim failed | trackingCode=${trackingCode} | durationMs=${duration} | ${message}`,
+      );
+
+      return {
+        success: false,
+        trackingCode,
+        message,
+        duration,
+        data: null,
+        error: {
+          code: 'THIRD_PARTY_CLAIM_FAILED',
+          message,
+        },
+      };
+    }
+  }
+
+  private buildClaimPayload(
+    dto: SubmitThirdPartyClaimDto,
+    policyId: number,
+    claimExpertId: number,
+  ): ThirdPartyCarFinancialClaimPayload {
+    return {
+      AccidentCityId: dto.AccidentCityId,
+      AccidentReportTypeId: dto.AccidentReportTypeId,
+      AccidentVehicleUsedId: dto.AccidentVehicleUsedId,
+      ClaimExpertId: claimExpertId,
+      CompensationReferenceId: dto.CompensationReferenceId,
+      CulpritLicenceTypeId: dto.CulpritLicenceTypeId,
+      CulpritTypeId: dto.CulpritTypeId,
+      AccidentCauseId: dto.AccidentCauseId,
+      AccidentDate: dto.AccidentDate,
+      AnnouncementDate: dto.AnnouncementDate,
+      DocReceivedDate: dto.DocReceivedDate,
+      AccidentTime: dto.AccidentTime,
+      AccidentLocationAddress: dto.AccidentLocationAddress,
+      EstimateAmount: dto.EstimateAmount,
+      AccidentCulpritId: dto.AccidentCulpritId ?? null,
+      CouponNo: dto.CouponNo ?? null,
+      CourtArchiveNo: dto.CourtArchiveNo ?? null,
+      CulpritLicenceCityId: dto.CulpritLicenceCityId ?? null,
+      CulpritLicenceCountryId: dto.CulpritLicenceCountryId ?? null,
+      CulpritLicenceForeignCityName: dto.CulpritLicenceForeignCityName ?? null,
+      CulpritLicenceIssuDate: dto.CulpritLicenceIssuDate,
+      CulpritLicenceNo: dto.CulpritLicenceNo,
+      DamagedCount: dto.DamagedCount,
+      DmgAssessorFirstCreationTime: dto.DmgAssessorFirstCreationTime ?? null,
+      EntryDate: dto.EntryDate ?? null,
+      IsLicenseMatchWithVehicleKind: dto.IsLicenseMatchWithVehicleKind,
+      HasOtherCulprit: dto.HasOtherCulprit,
+      IsAccidentOutOfBorder: dto.IsAccidentOutOfBorder,
+      IsFatalAccident: dto.IsFatalAccident,
+      IsPlaqueChanged: dto.IsPlaqueChanged,
+      PlaqueCityId: dto.PlaqueCityId ?? null,
+      PlaqueKindId: dto.PlaqueKindId ?? null,
+      PlaqueLeftNo: dto.PlaqueLeftNo ?? null,
+      PlaqueMiddleCodeId: dto.PlaqueMiddleCodeId ?? null,
+      PlaqueNo: dto.PlaqueNo ?? null,
+      PlaqueRightNo: dto.PlaqueRightNo ?? null,
+      PlaqueSampleId: dto.PlaqueSampleId ?? null,
+      PlaqueSerial: dto.PlaqueSerial ?? null,
+      PoliceOfficerId: dto.PoliceOfficerId,
+      PoliceReportDesc: dto.PoliceReportDesc ?? null,
+      PoliceReportSeri: dto.PoliceReportSeri ?? null,
+      PoliceReportSerial: dto.PoliceReportSerial ?? null,
+      PolicyId: policyId,
+      PreviousPolicyEndDate: dto.PreviousPolicyEndDate ?? '',
+      TrackingCode: dto.TrackingCode ?? null,
+      IsLicenseReplacement: dto.IsLicenseReplacement,
+      UnknownCulpritCauseId: dto.UnknownCulpritCauseId ?? null,
+    };
+  }
+}

src/common/dto/normalized-error.dto.ts

@@ -28,4 +28,10 @@ export class NormalizedErrorDto {
     description: 'Field-level validation errors when code is VALIDATION_ERROR',
   })
   details?: Array<{ field: string; constraints: string[] }>;
+
+  @ApiPropertyOptional({
+    example: { nationalCode: '4311402422', NtnlId: '0015790231' },
+    description: 'Conflicting values when submitted data does not match provider result',
+  })
+  conflict?: Record<string, string>;
 }

src/config/configuration.ts

@@ -27,6 +27,23 @@ export interface AmitisAuthServiceConfig {
   enabled: boolean;
 }
 
+export interface FanavaranConfig {
+  enabled: boolean;
+  baseUrl: string;
+  timeout: number;
+  appName: string;
+  appSecret: string;
+  userName: string;
+  password: string;
+  corpId: number;
+  contractId: number;
+  policyInquiryLocation: number;
+  claimSubmitLocation: number;
+  defaultClaimExpertId: number;
+  appTokenTtlSeconds: number;
+  authTokenTtlSeconds: number;
+}
+
 export interface TejaratNouConfig {
   enabled: boolean;
   timeout: number;
@@ -81,6 +98,24 @@ export default () => ({
   hamta: buildProviderConfig('HAMTA'),
   moallem: buildProviderConfig('MOALLEM'),
   parsian: buildProviderConfig('PARSIAN'),
+  fanavaran: {
+    enabled: process.env.FANAVARAN_ENABLED !== 'false',
+    baseUrl:
+      process.env.FANAVARAN_BASE_URL ??
+      'https://apimanager.iraneit.com/BimeApiManager',
+    timeout: parseInt(process.env.FANAVARAN_TIMEOUT ?? '30000', 10),
+    appName: process.env.FANAVARAN_APP_NAME ?? '',
+    appSecret: process.env.FANAVARAN_APP_SECRET ?? '',
+    userName: process.env.FANAVARAN_USERNAME ?? '',
+    password: process.env.FANAVARAN_PASSWORD ?? '',
+    corpId: parseInt(process.env.FANAVARAN_CORP_ID ?? '543', 10),
+    contractId: parseInt(process.env.FANAVARAN_CONTRACT_ID ?? '28', 10),
+    policyInquiryLocation: parseInt(process.env.FANAVARAN_POLICY_INQUIRY_LOCATION ?? '100100', 10),
+    claimSubmitLocation: parseInt(process.env.FANAVARAN_CLAIM_SUBMIT_LOCATION ?? '210050', 10),
+    defaultClaimExpertId: parseInt(process.env.FANAVARAN_DEFAULT_CLAIM_EXPERT_ID ?? '4662', 10),
+    appTokenTtlSeconds: parseInt(process.env.FANAVARAN_APP_TOKEN_TTL_SECONDS ?? '3600', 10),
+    authTokenTtlSeconds: parseInt(process.env.FANAVARAN_AUTH_TOKEN_TTL_SECONDS ?? '3600', 10),
+  } satisfies FanavaranConfig,
   tejaratnou: {
     enabled: process.env.TEJARATNOU_ENABLED !== 'false',
     timeout: parseInt(process.env.TEJARATNOU_TIMEOUT ?? '15000', 10),

src/inquiry/dto/policy-by-plate-request.dto.ts

@@ -2,6 +2,11 @@ import { ApiProperty } from '@nestjs/swagger';
 import { IsNotEmpty, IsString, Matches } from 'class-validator';
 
 export class PolicyByPlateRequestDto {
+  @ApiProperty({ example: '4311402422', description: 'Owner national code (10 digits)' })
+  @IsString()
+  @Matches(/^\d{10}$/, { message: 'nationalCode must be exactly 10 digits' })
+  nationalCode!: string;
+
   @ApiProperty({ example: '12', description: 'Two digits on the left side of the plate' })
   @IsString()
   @Matches(/^\d{2}$/, { message: 'plk1 must be exactly 2 digits' })

src/providers/base/base-provider.abstract.ts

@@ -128,6 +128,7 @@ export abstract class BaseProvider<TRequest = unknown, TResponse = unknown>
       providerCode: partial.providerCode,
       providerTrackingCode: partial.providerTrackingCode,
       details: partial.details,
+      conflict: partial.conflict,
     };
   }
 
@@ -135,7 +136,7 @@ export abstract class BaseProvider<TRequest = unknown, TResponse = unknown>
     providerMessage?: string,
     providerCode?: string,
     fallbackMessage = 'Provider request failed',
-    extras?: Pick<NormalizedErrorDto, 'providerTrackingCode' | 'details'>,
+    extras?: Pick<NormalizedErrorDto, 'providerTrackingCode' | 'details' | 'conflict'>,
   ): Error {
     const message = providerMessage?.trim() || fallbackMessage;
     const code = providerCode?.trim() || 'PROVIDER_ERROR';

src/providers/implementations/parsian.provider.ts

@@ -81,6 +81,7 @@ interface ParsianPolicyByNationalCodePayload extends LegacyInquiryPayload {
 }
 
 interface ParsianPolicyByPlatePayload extends LegacyInquiryPayload {
+  nationalCode?: string;
   plk1?: string;
   plk2?: string;
   plk3?: string;
@@ -334,6 +335,7 @@ export class ParsianProvider extends BaseProvider<LegacyInquiryPayload, LegacyIn
   private async inquirePolicyByPlate(
     payload: ParsianPolicyByPlatePayload,
   ): Promise<{ raw: unknown }> {
+    const nationalCode = this.getRequiredString(payload.nationalCode, 'nationalCode');
     const plk1 = this.getRequiredString(payload.plk1, 'plk1');
     const plk2 = this.getRequiredString(payload.plk2, 'plk2');
     const plk3 = this.getRequiredString(payload.plk3, 'plk3');
@@ -344,8 +346,24 @@ export class ParsianProvider extends BaseProvider<LegacyInquiryPayload, LegacyIn
       { Plk1: plk1, Plk2: plk2, Plk3: plk3, PlkSrl: plksrl },
     );
 
+    const policyNationalId = policy.NtnlId?.trim() ?? '';
+    if (!policyNationalId || !this.nationalIdsMatch(nationalCode, policyNationalId)) {
+      throw this.formatProviderError(
+        'عدم تطابق اطلاعات',
+        'INQUIRY_NO_MATCH',
+        undefined,
+        {
+          conflict: {
+            nationalCode,
+            NtnlId: policyNationalId,
+          },
+        },
+      );
+    }
+
     return {
       raw: {
+        nationalCode,
         plk1,
         plk2,
         plk3,
@@ -355,6 +373,10 @@ export class ParsianProvider extends BaseProvider<LegacyInquiryPayload, LegacyIn
     };
   }
 
+  private nationalIdsMatch(requested: string, fromPolicy: string): boolean {
+    return requested.trim().padStart(10, '0') === fromPolicy.trim().padStart(10, '0');
+  }
+
   private async callCarPolicySoap(
     inquiryType: InquiryType,
     methodName: string,